Mantra PortSea

Hotels
Mantra
7.8 (1053 reviews)
76 Davidson Street, Port Douglas, Queensland, 4877 , Port Douglas , AU

Facilities

Fitness facilities
24-hour front desk
Luggage storage
Wheelchair accessible
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Billiards or pool table
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool facilities
Cons:
Cleanliness issues
Basic food offerings
Room upgrades needed

Categories

Cleanliness
6.2
Several reviews highlighted cleanliness issues including mould and musty smells in the rooms.
Service
9.2
Many guests praised the friendly and helpful staff.
Location
8.7
The hotel's location was frequently mentioned as a strong point, being close to local attractions.
Room Quality
7.2
Mixed reviews regarding the room quality, with several mentions of needing upgrades.
Amenities
8.7
Amenities like the pool facilities received good feedback, though some noted limitations.
Value for Money
7.7
Some guests felt the quality did not match the price, particularly regarding food options.
Food and Beverage
6.7
Food offerings were often deemed basic with suggestions for improvement.
Overall Experience
8
Overall positive experiences noted but mixed feelings on specific elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:53

Property Description

Welcome to Mantra PortSea, your idyllic retreat in Port Douglas, just a stone's throw from the stunning Four Mile Beach!

Recreational Amenities
Dive into relaxation with our outdoor pool, challenge friends on our tennis court, or keep fit in the well-equipped fitness center. After a day of activities, unwind at our bar/lounge or the inviting swim-up bar.

Comfort & Convenience
Choose from 136 air-conditioned rooms, each featuring modern amenities such as refrigerators, flat-screen televisions, and complimentary Wi-Fi. The blend of comfort and convenience ensures an unforgettable stay tailored to your needs.

Prime Location
Nestled near the captivating Macrossan Street and various attractions like Flagstaff Hill and Crystalbrook Superyacht Marina, our hotel offers easy access to explore the beauty of Port Douglas.

Don’t miss out on an unforgettable experience—book your stay at Mantra PortSea today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.8
Based on 1053 reviews
Cleanliness: 6.2
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 6.7
Overall Experience: 8
W
Wendy couple au
2
Wouldn’t stay again
Pros:

The location and resort pool

Cons:

The bedrooms were dirty, spiderwebs with spiders in corners . The back pool never seemed to get cleaned. The bathroom especially the shower had mould . The pull down blinds were dirty , mouldy ? There was not much to the breakfast , glad we never paid extra for this. We have stayed here previously with no problems, sadly we bought family from overseas with us who were as excited as us to stay here. Their room was the same as ours it was quite embarrassing for us .

2026-03-28 via Nuitee
N
Nima couple au
8
For the location and the money based on the time of the year, its well recommended.
Pros:

The location.
The breakfast.
The swimming pool.

Cons:

Probably, the ground floor rooms are more insects and reptiles prone.
Toilet could be cleaner.

2026-03-24 via Nuitee
O
O9630TTangelal Couples
10
Great location and lovely staff
Pros:

Good value hotel. Not too far from centre, just a 15 min walk. Lots of features to this place. Would be fine for families too. Pool space is extensive. Rooms are nicely furnished and well kept. Staff were very nice and helpful. Highly recommend will come back here.

2026-03-17 via Tripadvisor
K
Kelli couple au
4
Cons:

Feels more like a motel than a Mantra hotel.
Room was small and smelled mouldy, we were refused an upgrade even though the place was clearly not very full. Swim up bar was unmanned until half way through happy hour.. minimal staff and tey all looked over worked.

2026-03-15 via Nuitee
J
Jamey couple au
8
Generally it was a really great stay and would definitely go there again
Pros:

It was clean and tidy and easily accessible and most staff went out of their way to help

Cons:

The pool bar staff member was not very nice at all.

2026-03-15 via Nuitee
G
Geethaka couple au
9
2026-03-08 via Nuitee
D
D8697URjeremyc Solo travel
10
Very personal service and great pool
Pros:

Visited the Mantra as part of my Australian journey, and the service was on the same level as a 5 star hotel.

2026-02-28 via Tripadvisor
M
Melody solo_traveller au
10
2026-02-26 via Nuitee
A
annafF8002AH Friends getaway
10
Excellent service and pools
Pros:

We had an amazing time with friends, and loved the room and the pool. The service was fantastic.

2026-02-25 via Tripadvisor
B
B9735YEgeorgiah Friends getaway
10
Absolutely wonderful
Pros:

Absolutely wonderful service, clean rooms and great pool. We will definitely be back

2026-02-25 via Tripadvisor
G
Geoff family_with_children gb
8
2026-02-23 via Nuitee
G
georgiacE3967EV Couples Melbourne, Victoria
10
Pleasant Stay in Port Douglas
Pros:

Our stay was very comfortable, and the staff were really a stand out - friendly and super helpful. Tamas was especially lovely, making sure everything was just right.

While the hotel has some signs of age, it is clean and well maintained each day. We stayed in the basic hotel room, which while small, was all the space we needed, with a large comfortable bed. The room was able to be kept nice and cool, a lovely retreat from the heat and humidity.

Location is pretty good, a short distance to town, very easy if you have a car, but the walk is also reasonable and mostly flat if you can handle the heat.

2026-02-22 via Tripadvisor
K
K3128BTkathleenm Couples
10
Fantastic time
Pros:

Everything was great and I loved the pool and the the gentleman Thomas at the reception was great. We had a fantastic time.

2026-02-16 via Tripadvisor
K
ktirmas Family
10
Had wonderful stay with family
Pros:

Had wonderful stay with family

2026-02-14 via Tripadvisor
D
Dana couple il
8
Great hotel
Pros:

The room was clean, the pools are amazing, and the stuff were very helpful and welcoming.

Cons:

Location is a bit far from the Main Street, not a walking distance, but just a few minutes car drive. The breakfast was minimal.

2026-02-14 via Nuitee
E
Ethan couple au
10
2026-02-12 via Nuitee
N
Natwarlal couple gb
10
Overall brilliant resort friendly staff
Pros:

Location was 15 mins to main town plenty of restaurants ,near to beach.
Breakfast good choice of continental plenty of fruit ,
Staff in reception very friendly and helpful ,Thomas Kirsty ,Taryn met us on the first day and showed us to our room unfortunately didn't realise was without balcony and we paid extra for upgrade was worth it more room ,pool was great swim up bar and they make snacks ,plenty of parking space and laundry room which was a bonus

Cons:

Not come across a hotel were they don't do house keeping wasn't a problem every thing was available at reception

2026-02-11 via Nuitee
J
jordanmZ6859KF Family
10
We felt like the center of the world, the manager is a one-man show
Pros:

We felt very special, and we sincerely appreciate the manager for looking after us, and finding us a nice room, and offering tours and just making our stay better in general. The hotel is a bit far from the town, but manageable, and the breakfast is only continental, but has a wide variety.

We would definitely recommend and we will return next year.

2026-02-08 via Tripadvisor
J
J8994XXsarahf Couples
10
Lovely resort and staff
Pros:

Lovely resort, with great pool and good vibes. A special thanks to the nice receptionist guy. The breakfast is a hit and miss, but can’t complain.

2026-02-06 via Tripadvisor
C
C5529NZjessicah Family
10
Cozy and friendly
Pros:

Very cozy, and clean resort. Our kids loved the pool and the staff were also very friendly: The gentleman and the lady at the front desk

2026-02-03 via Tripadvisor