Mantra PortSea

Hotels
Mantra
7.8 (1053 reviews)
76 Davidson Street, Port Douglas, Queensland, 4877 , Port Douglas , AU

Facilities

Fitness facilities
24-hour front desk
Luggage storage
Wheelchair accessible
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Billiards or pool table
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool facilities
Cons:
Cleanliness issues
Basic food offerings
Room upgrades needed

Categories

Cleanliness
6.2
Several reviews highlighted cleanliness issues including mould and musty smells in the rooms.
Service
9.2
Many guests praised the friendly and helpful staff.
Location
8.7
The hotel's location was frequently mentioned as a strong point, being close to local attractions.
Room Quality
7.2
Mixed reviews regarding the room quality, with several mentions of needing upgrades.
Amenities
8.7
Amenities like the pool facilities received good feedback, though some noted limitations.
Value for Money
7.7
Some guests felt the quality did not match the price, particularly regarding food options.
Food and Beverage
6.7
Food offerings were often deemed basic with suggestions for improvement.
Overall Experience
8
Overall positive experiences noted but mixed feelings on specific elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:53

Property Description

Welcome to Mantra PortSea, your idyllic retreat in Port Douglas, just a stone's throw from the stunning Four Mile Beach!

Recreational Amenities
Dive into relaxation with our outdoor pool, challenge friends on our tennis court, or keep fit in the well-equipped fitness center. After a day of activities, unwind at our bar/lounge or the inviting swim-up bar.

Comfort & Convenience
Choose from 136 air-conditioned rooms, each featuring modern amenities such as refrigerators, flat-screen televisions, and complimentary Wi-Fi. The blend of comfort and convenience ensures an unforgettable stay tailored to your needs.

Prime Location
Nestled near the captivating Macrossan Street and various attractions like Flagstaff Hill and Crystalbrook Superyacht Marina, our hotel offers easy access to explore the beauty of Port Douglas.

Don’t miss out on an unforgettable experience—book your stay at Mantra PortSea today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.8
Based on 1053 reviews
Cleanliness: 6.2
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 6.7
Overall Experience: 8
B
braden couple au
8
Pros:

gym and breakfast

2026-04-16 via Nuitee
C
Caddy couple au
9
2026-04-16 via Nuitee
S
Sara couple es
9
Nice place
Pros:

The place is beautiful, it's alright for what you pay.

Cons:

The breakfast was a bit sad.

2026-04-15 via Nuitee
J
Jennifer couple au
8
In general we loved our stay and would come back again
Pros:

loved the location, pool and room

Cons:

I know it's still the "wet" season but most of the cupboards in the kitchen that are not used a lot did smell musty which made the room in general smell. even if they have not been used they still need a clean out with some sort of refresher to help with the mold smell.
There is quite a bit of clutter down near the laundry room

2026-04-14 via Nuitee
D
Denice couple au
10
Resort style pool with bar. Also had a private pool access from room which was great.
Pros:

Family resort and a comfortable stay.

2026-04-13 via Nuitee
M
Magdalena couple au
7
Studio rooms are tiny, close to Main Street
Pros:

Location

Cons:

Room given was not renovated as per photos on booking
And had mould in the bathrooms
Just didn't feel clean until they moved us to a newer room
Pool area needs some tiles replaced
The studio hotel rooms are very small. Felt very claustrophobic

2026-04-08 via Nuitee
T
Troy couple au
5
I will look for an alternative next time I stay in Port Douglas
Pros:

In its day the property was most likely the place to stay but that time has gone.

Cons:

It hasn’t been looked after for some time.
The coffee machine at breakfast was broken the entire time, the handle of our shower door stayed on the floor, the tennis court was black and water logged.
Just to name couple of things.
The place has been let go.

2026-04-01 via Nuitee
C
Colin couple gb
7
Adequate for a short visit
Pros:

The hotel location had free parking under the hotel which was great as we used our car frequently to come and go to the Town. Continental breakfast came with the room. The swimming pool is located in the centre/ rear of the hotel and is ideal for families with small children

Cons:

Our room was not in an ideal location with no view and I had wished I had booked a room with a view as there are rooms available with a view. No teaspoons in the room and we had to use wooden spoons as house keeping had left for the day. A reminder to guests that it is not cost effective for this hotel to accept cash so credit cards have to be used.

2026-04-01 via Nuitee
M
MrsVixen extended_group au
10
Pros:

The staff were very accommodating and helpful.

2026-03-29 via Nuitee
M
Mandy solo_traveller au
3
Pros:

I liked the location

Cons:

Unfortunately both nights I stayed and alarm went off first night at 630am. It was so loud it shook me out of bed.
The following morning the alarm went off at 4.30am. It was horrific, quite scary. Sadly it didn't even get acknowledged by the staff.
The pool was okay, dated but it was still nice but the cocktails at the bar were not nice at all and we were treated poorly by the bar staff who took 25 minutes to mix a cocktail (there were not many people ordering drinks) so we got 1 drink in happy hour while the bartender took selfies with a friend who dropped by for a chat.

Cleanliness of the room was also not very good, lots of dust under the beds.

2026-03-29 via Nuitee
W
Wendy couple au
2
Wouldn’t stay again
Pros:

The location and resort pool

Cons:

The bedrooms were dirty, spiderwebs with spiders in corners . The back pool never seemed to get cleaned. The bathroom especially the shower had mould . The pull down blinds were dirty , mouldy ? There was not much to the breakfast , glad we never paid extra for this. We have stayed here previously with no problems, sadly we bought family from overseas with us who were as excited as us to stay here. Their room was the same as ours it was quite embarrassing for us .

2026-03-28 via Nuitee
N
Nima couple au
8
For the location and the money based on the time of the year, its well recommended.
Pros:

The location.
The breakfast.
The swimming pool.

Cons:

Probably, the ground floor rooms are more insects and reptiles prone.
Toilet could be cleaner.

2026-03-24 via Nuitee
O
O9630TTangelal Couples
10
Great location and lovely staff
Pros:

Good value hotel. Not too far from centre, just a 15 min walk. Lots of features to this place. Would be fine for families too. Pool space is extensive. Rooms are nicely furnished and well kept. Staff were very nice and helpful. Highly recommend will come back here.

2026-03-17 via Tripadvisor
J
Jamey couple au
8
Generally it was a really great stay and would definitely go there again
Pros:

It was clean and tidy and easily accessible and most staff went out of their way to help

Cons:

The pool bar staff member was not very nice at all.

2026-03-15 via Nuitee
K
Kelli couple au
4
Cons:

Feels more like a motel than a Mantra hotel.
Room was small and smelled mouldy, we were refused an upgrade even though the place was clearly not very full. Swim up bar was unmanned until half way through happy hour.. minimal staff and tey all looked over worked.

2026-03-15 via Nuitee
G
Geethaka couple au
9
2026-03-08 via Nuitee
D
D8697URjeremyc Solo travel
10
Very personal service and great pool
Pros:

Visited the Mantra as part of my Australian journey, and the service was on the same level as a 5 star hotel.

2026-02-28 via Tripadvisor
M
Melody solo_traveller au
10
2026-02-26 via Nuitee
A
annafF8002AH Friends getaway
10
Excellent service and pools
Pros:

We had an amazing time with friends, and loved the room and the pool. The service was fantastic.

2026-02-25 via Tripadvisor
B
B9735YEgeorgiah Friends getaway
10
Absolutely wonderful
Pros:

Absolutely wonderful service, clean rooms and great pool. We will definitely be back

2026-02-25 via Tripadvisor