Residence Inn Hartford Avon

Hotels
Residence Inn
8.6 (262 reviews)
55 Simsbury Road , Avon , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Good breakfast
Cons:
Dated facilities
A few maintenance issues
Limited amenities

Categories

Cleanliness
8.15
Very clean rooms mentioned in multiple reviews, but some issues noted, such as mold and wallpaper damage.
Service
9.11
Staff is frequently described as friendly, helpful, and accommodating.
Location
8.95
Convenient location, close to various attractions, described as walkable.
Room Quality
8.4
Rooms clean and comfortable but some mentioned being dated.
Amenities
8.13
Good amenities but some guests noted the need for more updates.
Value for Money
8.49
Generally good value, but some concerns regarding the aging facilities.
Food and Beverage
8.83
Breakfast options well-maintained and appreciated by guests.
Overall Experience
8.71
Overall positive experiences shared by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Luxurious Suites with Fully-Equipped Kitchens

Experience comfort and convenience at the Residence Inn Hartford Avon. Our suites offer fully-equipped kitchens, separate seating areas, and some even feature cozy fireplaces.

Heated Outdoor Pool and Full American Breakfast

Relax and unwind by our heated outdoor pool or start your day with a delicious full American breakfast. Our hotel ensures your stay is both refreshing and satisfying.

Convenient Location and Nearby Leisure Activities

Located in Farmington Valley, just a short drive from Hartford, our hotel offers easy access to a variety of leisure activities such as bowling, hiking, and tennis. Don't miss out on exploring the nearby Misquamicut State Beach.

Book your stay at the Residence Inn Hartford Avon now for a delightful and memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 262 reviews
Cleanliness: 8.15
Service: 9.11
Location: 8.95
Room Quality: 8.4
Amenities: 8.13
Value for Money: 8.49
Food and Beverage: 8.83
Overall Experience: 8.71
S
Smith couple us
2
Cons:

First, beware. When we arrived after a five hour drive we were told by Jenny that we did not have a reservation (even after giving her the confirmation number).
She then told me that they “no longer honor reservations from Booking.com”.)
I then asked if they have rooms available and she said “we are almost sold out.”
My point being, she had almost no interest in easing my mind as to whether or not I was going g to have to pack up all of my luggage and my family and find another hotel.
She did offer to call her manager and after thirty minutes we were on our way to our room.
I very nicely asked if perhaps she would consider upgrading our room and her response was “you already have a one bedroom.”
Let’s move on to the pool and hot tub. This hotel is in need of some TLC. It’s clean and the other front desk attendant was really nice (Tamika). But the beds are uncomfortable and the pillows are not the “Marriott” quality we typically see. Oh… and then there is the creepy local guy who somehow gets onto the property and hangs out by the pool bothering people. According to the staff, this is an ongoing problem.
Overall, I was displeased with how they handled my reservation and I’m not certain they would honor someone else who booked through this app.

2026-07-18 via Nuitee
E
eric couple us
5
Property needs serious attention, look elsewhere
Pros:

Good location, nice staff

Cons:

Our room smelled strongly of mildew… and trust my, i am not that guy who thinks black mold was created by the devil… I usually do not care but this was a smack in the face when eh door opened… also when i woke in the morning to get a shower, no hot water! My wife had taken a shower the night before and said she had to let it run a long time to get hot water.. in the am, no hot water after close to 10 min. The 3rd thing is the facility is clearly in need of repair and update, cracked sidewalks, broken doors…nothing terrible but we paid about 400 bucks for one night! By that measure, clearly this was not worth that kind of money… this is 120 buck max

2026-07-18 via Nuitee
L
Lorimar couple us
8
2026-06-16 via Nuitee
T
thomas couple us
7
2026-06-14 via Nuitee
M
Michelle family_with_children us
6
Cons:

Room felt really cramp d and wasn’t comfortable

2026-06-14 via Nuitee
J
joanne couple us
8
2026-05-27 via Nuitee
K
kimmU5223EA Family
10
Family wedding
Pros:

Family and extended family all stayed for my neices wedding in the area. Hotel was fantastic, clean, friendly staff. Marriott never disappoints.

2026-04-26 via Tripadvisor
K
karenpY261TX Family
10
A great experience
Pros:

Avon ct. very pleasant staff clean rooms. Very home like feeling the cost for what we got was so worth the experience

2026-04-25 via Tripadvisor
S
Scenic32445545411 Business
10
More space, good breakfast.
Pros:

Cute, clean, classy residence inn. I love having more space and a kitchen when I travel.

2026-04-22 via Tripadvisor
9
907patrickc Family
8
Mixed Bag
Pros:

Stay was fine overall. Room was reasonably priced, clean and well appointed. Staff at the front desk did their jobs well, but had no personality. Breakfast was excellent. When we arrived at the hotel, my wife and I were looking forward to having a glass of wine, but to our surprise and disappointment, we were told that this Residence Inn had no liquor license. Having stayed at many Marriott properties over the years, that was totally unexpected, to say the least.

2026-04-20 via Tripadvisor
J
Journey797398 Couples
8
Avon Connecticut Stay
Pros:

Very nice hotel located in Avon, Ct., half hour by car from Bradley airport. We only stayed two nights and did not take advantage of the longer stay amenities. Room included a sitting area, small kitchen with refrigerator, two burner electric surface unit, with silverware and dishes. A separate bedroom with attached bathroom with tub and shower combo. Sink located conveniently outside bathroom. Room was clean with nice bedding and towels. You had the option of housekeeping service. A full service breakfast buffet was served from 6:30-9:30 am. I would recommend checking this hotel out if your stay includes the Avon/Simsbury area.

2026-04-19 via Tripadvisor
H
H8493MOjohnk Business
10
Front desk staff for the win!
Pros:

Nice room, Amazing staff! Breakfast was basic but delicious, the rooms are well maintained but out of date (super clean). The staff makes this hotel the best friendly, kind and fun I will start everyday now telling my self “have fun seizing the castle”!

2026-04-17 via Tripadvisor
D
DebGibbs Couples Whitesboro, New York
10
Great Value with the 3 C’s - Clean, Comfortable and Convenient
Pros:

Perfect location, wonderful atmosphere - especially Taylor in the Breakfast area, clean and comfortable room, all around great value!

2026-04-11 via Tripadvisor
V
Veromedia Family Wantagh, Long Island, New York
10
Great hotel for a quick trip
Pros:

We stayed here during a college tour and loved it. The night and day staff were helpful and friendly.
Hotel room was spacious, clean and comfortable.

2026-04-08 via Tripadvisor
F
francistF6935WR Solo travel
10
Highly Recommend
Pros:

Stellar stay. Room and breakfast and staff incredible. Very clean.

2026-04-08 via Tripadvisor
D
D7189HZsandras Family
10
Residence inn home away from home
Pros:

Large ,clean rooms with kitchens
Good service and facilities
Helpful front desk
Great neighborhood with many shops

Walking distance to many things
Good parking

2026-04-05 via Tripadvisor
M
macE8672YT Family Philadelphia, Pennsylvania
8
Good experience
Pros:

Staff was very kind and accommodating- room was great clean. Pull out sofa bed not so comfortable... but the again, it's a pull out sofa bed . Def recommend. Oh and nice complimentary breakfast spread

2026-04-04 via Tripadvisor
J
J954OVjasonl Business
10
Great staff
Pros:

Great suite style hotel with great staff. Front desk call with dancing girls is fantastic. The shower could have been better.

2026-04-02 via Tripadvisor
H
howardp742 Business
10
Nice & Quiet hotel
Pros:

Very nice hotel, extremely quiet, nice staff. Breakfast is OK.

2026-03-24 via Tripadvisor
C
Cavo couple us
5
Mixed. We were not treated with courtesy at the front desk.
Pros:

The room & amenities were fine. The check-in experience was not.

Cons:

It took us half an hour to check in. The front desk clerk couldn’t find our reservation even after I tried to show her my confirmation number. She finally said,”Oh I was looking it up under Susan (my first name) not Cavo.

2026-03-22 via Nuitee