SpringHill Suites Memphis Downtown

Hotels
•
SpringHill Suites
8.1 (839 reviews)
85 West Court Avenue , Memphis , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable beds
Cons:
Bug infestation
Poor room maintenance
Parking issues

Categories

Cleanliness
7.9
Cleanliness was noted positively but marred by mentions of bugs and unclean aspects.
Service
8.9
Staff was described as friendly and helpful in many reviews.
Location
8.9
Location praised for proximity to attractions.
Room Quality
7.4
Mixed reviews with issues in cleanliness and maintenance noted.
Amenities
7.9
Felt lacking due to issues with breakfast quality and room necessities.
Value for Money
7.4
Perceived as overpriced with complaints about low-quality offerings.
Food and Beverage
7.9
Breakfast good but cheap quality utensils and limited options noted.
Overall Experience
8.5
Overall stay was better than expected but had some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:07

Property Description

Luxurious Amenities
Experience the convenience of a refrigerator, microwave, and coffee facilities in every studio at SpringHill Suites Memphis Downtown. Enjoy premium movie channels on a flat-screen TV and stay connected with free WiFi.

Leisure and Business Facilities
Unwind by the outdoor pool or break a sweat in the gym. Need to catch up on work? Visit the on-site business center. Laundry facilities are also available for your convenience.

Prime Location
Explore Beale Street and hop on the trolley line just steps away at Court Square. With AutoZone Park and Memphis International Airport nearby, SpringHill Suites Memphis Downtown is your gateway to the best of Memphis.

Important information:

Please note guests under the age of 21 can only check in with a parent or official guardian. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 35.12 per day.

Location

Guest Reviews

8.1
Based on 839 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.5
C
Carlos • family_with_children • ar
8
Pros:

Location

Cons:

Breakfast could improve

2026-02-12 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-01-29 • via Nuitee
C
Cevetellus • family_with_children • us
8
Pros:

Proximity to downtown events

2026-01-23 • via Nuitee
B
BRIGID • couple • us
7
Cons:

The pool was not working and the hot tub

2026-01-19 • via Nuitee
Z
Zhiqiang • solo_traveller • gb
10
2026-01-19 • via Nuitee
M
Mary Rachel • couple • us
7
Had a great time.
Pros:

The bed was very comfortable and we enjoyed the little living space. Valet service was very good!

Cons:

Other than the pump in the shower, there was no soap. Every time I needed to wash my hands, I had to get the soap from the shower. Coffee maker didn’t work.

2026-01-19 • via Nuitee
K
Kerry • extended_group • us
7
The location was great for walking, but I'll stay elsewhere next time. (I was there four nights)
Pros:

Best continental breakfast bar I've ever experienced.
Valet had car ready for me quickly every time I requested it.

Cons:

Bathroom smelled musty and toilet wasn't tight to floor. Bathroom/vanity area layout was awkward.
TV stuck out from wall in passageway and I had to put luggage underneath to keep from walking into an edge of the TV.
I hate valet parking to begin. $36/night seemed excessive. When I checked my car in I was told I'd have access to it to put things in and take things out. But later I got scolded for going to it alone. I was supposed to be accompanied by a valet.
Had to request car via a webform, something else I hate; the intrusion of tech into everything.
Desk staff seemed inconvenienced at times and when I asked if they had a place to mail mail the response made me feel like I interrupted some important daydreaming.

2026-01-15 • via Nuitee
N
Nicole • family_with_children • au
9
2026-01-13 • via Nuitee
T
Tiffany • couple • us
1
It was horrible
Pros:

I didn’t like anything.

Cons:

It was beyond dirty, mildew smell throughout the entire property ! Molded room, hair from past guest in the beds along with stains. Everything in the room is overly old, the vents were disgusting !!

2026-01-13 • via Nuitee
R
Rob • solo_traveller • us
10
Awesome, northerner who felt safe
Pros:

Location, PLENTY of police, safety patrol AND National Guard to keep you safe !!

Cons:

Sad to see most people got up and left town… Many deserted buildings with broken windows…

2026-01-13 • via Nuitee
A
Austin • couple • us
10
Pros:

Loved the location on the trolley line and minutes walk to many great museums, restaurants, and things to do! Also LOVED that checkout is at noon, such a luxury!

2026-01-07 • via Nuitee
A
Allison • couple • us
10
Excellent
Pros:

Cleanliness, friendly staff and convenience of the location

Cons:

My room window was cracked and tape put over it but I do not know how long it’s been like that.

2026-01-07 • via Nuitee
F
Frankie • solo_traveller • us
8
Pros:

Staff was helpful and friendly

Cons:

My only problem was the showers water not getting hot and parking

2026-01-03 • via Nuitee
A
Anderson • couple • us
10
2026-01-02 • via Nuitee
W
Webster • family_with_children • us
10
Pros:

Very nice

Cons:

Was very nice

2026-01-01 • via Nuitee
M
Maria Janessa • couple • us
7
Pros:

Location and breakfast

2025-12-28 • via Nuitee
N
Nelson • extended_group • ar
8
Bien para una noche en Memphis
Pros:

Comodidad .

Cons:

Nada en particular .

2025-12-28 • via Nuitee
C
Christopher • couple • us
8
Nice faculty and good location
Pros:

Close to main activities

Cons:

All was good

2025-12-28 • via Nuitee
C
Corry • couple • nl
8
Fijn hotel
Pros:

Fijne kamer

Cons:

Kunststof servies

2025-12-23 • via Nuitee
C
Corliss • couple • us
5
Bad service for refund
Cons:

I was double charged and still haven’t gotten my refund and I stayed there in Nov 2025!! Front desk was rude and looked like she was high and I told her beforehand I already paid online.

2025-12-20 • via Nuitee