Homewood Suites by Hilton Columbia, SC

Hotels
•
Homewood Suites by Hilton
8.2 (388 reviews)
230 Greystone Boulevard , Columbia , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff and service
Good breakfast offerings
Cons:
Issues with room amenities
Confusing layout of the hotel

Categories

Cleanliness
7.96
Guests mentioned the hotel was clean, but there were issues like a dirty comforter and weak toilet flush.
Service
8.73
The staff received high praise for their friendliness and professionalism.
Location
8.47
Location was generally mentioned positively with some confusion navigating.
Room Quality
7.92
Rooms were described as clean and comfortable, but some amenities were lacking.
Amenities
7.45
Indoor pool and jacuzzi were expected but broken, impacting guests' experience.
Value for Money
8.31
Overall value was considered good, but some issues with room conditions were noted.
Food and Beverage
8.36
Breakfast was widely praised, with a good selection according to some guests.
Overall Experience
8.43
Overall stay was positive, with indications of guests planning to return despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:46

Property Description

Convenient Location and Nearby Attractions
Located close to Interstate 126 and central Columbia, the Homewood Suites offers easy access to the University of South Carolina, Riverbanks Zoo, and Columbia Museum of Art.

Comforts of Home and Modern Amenities
Enjoy all-suite accommodations with fully equipped kitchens, free hot breakfast, an indoor pool, and a free weekday evening reception.

Convenience and Services
Take advantage of the hotel's free food shopping service and proximity to Fort Jackson Military Base, AT&T, and Colonial Life offices. Experience a blend of comfort and convenience at Homewood Suites Columbia. Start your journey with us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Mar 23, 2026 until Thu, Dec 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 388 reviews
Cleanliness: 7.96
Service: 8.73
Location: 8.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.43
藤井 • family_with_children • jp
1
Cons:

The service provided by the front desk staff on the evening of March 30th was absolutely abysmal. To begin with, despite having booked a room with two queen beds, my reservation was switched to a 1 King Studio with a sofa bed due to reasons on the hotel's end. However, upon entering the room, I discovered that the necessary linens and comforter for the sofa bed were missing. When I called the front desk to report this, I was told to come down to the lobby to pick them up myself, as there was only one staff member on duty. When I questioned why a guest should be required to retrieve these items—pointing out that everything necessary for the room should have been provided in advance—the staff member offered absolutely no apology. Instead, they simply reiterated that they were the only person working and that housekeeping duties were not their responsibility. When I explained that, while it might not be that specific individual's direct job, the hotel as an institution still bore the responsibility to address the issue properly, the staff member brazenly retorted that since it was a matter of the "hotel's responsibility," it had nothing to do with them personally. These are words I would never expect to hear from a hotel employee. This constituted the lowest possible standard of hospitality. I am utterly disappointed that an employee with such an attitude is working for a Hilton-affiliated hotel.

2026-04-03 • via Nuitee
C
Curtis • couple • us
7
2026-04-02 • via Nuitee
C
chiqueta • family_with_children • us
10
Tamika at the front desk was AMAZING
Pros:

The breakfast was amazing and i really enjoyed the formal. The location was great.

Cons:

Housekeeping didn't come to our room our stay.

2026-03-26 • via Nuitee
N
Nicole • couple • us
8
Pros:

The staff was amazing. So nice and kind. Very welcoming. All the way from the front desk to the house keeper and maintenance. They all were excellent!!! Was able to recommend things for us to do when we were looking. Nice that rooms are suites. Love having a different area from where you sleep. They offered breakfast. Which my husband and son in law said it was pretty good.

Cons:

I didnt like that the pool was ice cold. I love water and can tolerate pretty cold water but the water was so cold I couldn't even get in it. Which devastated me because when searching for a hotel a pool is must for me and normally you are paying more for it. The hot tub was broke because they are waiting on a part. Room wise the room just had a smell to it that wasnt pleasant. Air vent was blowing large amounts of dust out of it. ( house keeper was kind and would sweep it up for us) couch middle cushion had a giant stain on it and one of our pillowcases did ( house keeper did give us a new non stained one)

2026-03-25 • via Nuitee
J
Jennifer • extended_group • us
10
Cons:

Pool was freezing cold

2026-03-24 • via Nuitee
Z
Zikiah • family_with_children • us
10
2026-03-24 • via Nuitee
A
Ashley • couple • us
10
2026-03-24 • via Nuitee
C
chiqueta • extended_group • us
8
Pros:

The staff was amazing 😍

Cons:

The fact that we were there for 5 days and housekeeping didn't come to my room not one time.

2026-03-22 • via Nuitee
C
Christina • family_with_children • us
8
2026-03-11 • via Nuitee
J
Jazmine • couple • us
10
2026-03-02 • via Nuitee
P
Pam • extended_group • us
8
2026-02-26 • via Nuitee
I
Iniguez • couple • us
10
2026-01-26 • via Nuitee
E
Errica • couple • us
10
The facility felt like home.
Pros:

We had a lot of space. The people were very friendly.

2026-01-22 • via Nuitee
L
Lisa • solo_traveller • us
10
I think I did that in detail in my comments on question #3
Pros:

This was my first stay at the hotel. I was absolutely pleased with everything! The rooms were huge, clean, comfortable and modern...it was perfect for me. I was so incredibly surprised about the evening reception/dinner...WOW...very nice spread for sure. But the best part of that experience was the hospitality I received from Toni...she is AWESOME! She deserves a big raise. Ricky was also great and I really had fun w/ the Staff. The lady that was MOD, I am so sorry I cannot remember her name but she was fabulous as well and made me feel very welcome too. I will definitely be back. I have been in hotel conference and group sales for over 30+ years so I am very picky about lodging...but you all get an A+ in my book. Hope you all have a HAPPY HALLOWEEN...Your lobby looked great too. Thank you!

Cons:

Absolutely nothing!

2026-01-20 • via Nuitee
T
Tiffany • solo_traveller • us
10
2026-01-20 • via Nuitee
A
Anita • family_with_children • us
8
Great
Pros:

Fine

Cons:

Not enough choices

2026-01-20 • via Nuitee
A
Ansel • couple • us
10
Pros:

Everything from the pool to the shower

2026-01-19 • via Nuitee
M
Maria • family_with_children • us
8
My stay was good and will stay there again in the future
Pros:

The breakfast was very good and the location was really good. The staff was friendly and professional.

Cons:

The pillows were too soft.

2026-01-19 • via Nuitee
D
David • couple • us
5
Adequate, but below expectations.
Pros:

Breakfast was fine. Typical hotel fare, well stocked. Hotel staff was very friendly. Location was 100 yards from my business meeting location.

Cons:

The room we booked had a very badly stained mattress. We complained to the front desk, and they immediately offered us another room. This one was stained too, but not as badly. It appears they do not use mattress protectors in their bedding. As it was very late when we checked in, we decided to stay. Staff was very apologetic. But, the room they gave us was not as nice, and we feel they could have given us a discount. Also, both rooms had damage to the bathroom fixtures; minor, but Hilton used to be higher end...

2026-01-19 • via Nuitee
F
ferrell • couple • us
10
Awesome sauce loved it
Pros:

So homely and welcoming and peaceful

Cons:

Just when the fire alarm with off lol

2026-01-15 • via Nuitee