Homewood Suites by Hilton Columbia, SC

Hotels
•
Homewood Suites by Hilton
8.2 (430 reviews)
230 Greystone Boulevard , Columbia , US
+1 803-239-4663

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great staff and service
Good breakfast offerings
Cons:
Issues with room amenities
Confusing layout of the hotel

Categories

Cleanliness
7.96
Guests mentioned the hotel was clean, but there were issues like a dirty comforter and weak toilet flush.
Service
8.73
The staff received high praise for their friendliness and professionalism.
Location
8.47
Location was generally mentioned positively with some confusion navigating.
Room Quality
7.92
Rooms were described as clean and comfortable, but some amenities were lacking.
Amenities
7.45
Indoor pool and jacuzzi were expected but broken, impacting guests' experience.
Value for Money
8.31
Overall value was considered good, but some issues with room conditions were noted.
Food and Beverage
8.36
Breakfast was widely praised, with a good selection according to some guests.
Overall Experience
8.43
Overall stay was positive, with indications of guests planning to return despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:46

Property Description

Convenient Location and Nearby Attractions
Located close to Interstate 126 and central Columbia, the Homewood Suites offers easy access to the University of South Carolina, Riverbanks Zoo, and Columbia Museum of Art.

Comforts of Home and Modern Amenities
Enjoy all-suite accommodations with fully equipped kitchens, free hot breakfast, an indoor pool, and a free weekday evening reception.

Convenience and Services
Take advantage of the hotel's free food shopping service and proximity to Fort Jackson Military Base, AT&T, and Colonial Life offices. Experience a blend of comfort and convenience at Homewood Suites Columbia. Start your journey with us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Mar 23, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Location

Guest Reviews

8.2
Based on 430 reviews
Cleanliness: 7.96
Service: 8.73
Location: 8.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.43
T
Terri • extended_group • us
10
2026-10-24 • via Nuitee
K
keshia • solo_traveller • us
10
2026-10-18 • via Nuitee
W
Wismequres • extended_group • us
10
Love everything!
Pros:

I am Vegan! But everything was awesome and customer services was excellent!!

Cons:

💪🏾💪🏾💪🏾

2026-10-15 • via Nuitee
T
Tifany • family_with_children • us
10
2026-10-12 • via Nuitee
T
Terri • family_with_children • us
5
not recommended for overnight stay
Pros:

Fully stocked mini kitchen and full size refrigerator. This would be a great place to stay for an extended period of time, but a waste for an overnight stay! Good size suite and nice bathroom with Crabtree & Evelyn Products.

Cons:

Tried to check in early, at 1 pm, but the room was not ready. Was told to come back around 3. Tried again at 2:45; still not ready. Finally was able to check in at 3:15 to a room that was not the original one expected, with the help of the manager. The room had a very strange "cooking" odor, which I did not complain about, since we had trouble securing a room in the first place. But I consistently sprayed my own room deodorizer! Although I am a Hilton Honors member, it was not acknowledged. The hassle at check-in caused us to leave late for a concert - very stressful. I would not recommend this hotel for a quick overnight stay, and I will not book here in the future.

2026-10-10 • via Nuitee
A
Amber • couple • us
10
2026-09-14 • via Nuitee
K
Kayla • family_with_children • us
1
2026-08-25 • via Nuitee
J
Jamie • solo_traveller • us
9
Pros:

The cleaning is of the room

Cons:

The elevators on the end of the building

2026-08-23 • via Nuitee
M
Melissa • couple • us
10
2026-08-19 • via Nuitee
R
Rashine • couple • us
10
2026-08-18 • via Nuitee
M
Melissa • family_with_children • us
5
2026-08-02 • via Nuitee
E
epsteinf2025 • Solo travel
10
Welcomed
Pros:

Avohnn was at the desk and greeted me with the most supportive smile. She announced my Honors status for the world to here. This made me feel good. I'll be back because she made me feel totally welcomed

2026-07-23 • via Tripadvisor
L
Lamont • solo_traveller • us
1
2026-07-22 • via Nuitee
G
Gregory • couple • us
10
Unexpected fun for a one night visit
Pros:

Staff and room furnishings

Cons:

Nothing

2026-07-18 • via Nuitee
B
Brittney • family_with_children • us
7
2026-07-18 • via Nuitee
W
Williams • couple • us
2
As stated, I have never been dissatisfied with a Homewood hotel experience but this stay was not satisfying.
Pros:

I actually thought the location was perfect but was soon reminded why I preferred the other downtown location. Check in went well.

Cons:

I wasn’t able to control the temperature(either too cold or too hot), tub and sink clogged, therefore had to shower in tub filling with water & when unclogged by maintenance, debris was left in tub and sink therefore WE bought Clorox to clean it, pet owners or someone should be mandated to clean pet poop from parking area. I have never been dissatisfied with a Homewood experience but this one was not satisfying.

2026-07-13 • via Nuitee
D
Dieng • extended_group • us
3
Pros:

We liked the breakfast. And some staff members were nice like the morning front desk staff and manager and kitchen

Cons:

Compared to the pictures online, it doesn’t look that luxurious. The sheets were dirty and the bathroom is quite small and not that clean.

2026-07-06 • via Nuitee
T
Terrie • solo_traveller • us
7
2026-07-05 • via Nuitee
W
walsh • solo_traveller • us
10
2026-07-04 • via Nuitee
B
bkX4571ZO • Family
4
Disappointed, Unhappy Hilton Honors Member
Pros:

I was disappointed and unhappy with my stay from the moment I checked in. The front desk associate was not welcoming and came across as rude. My first room had a sofa covered in stains, and the entry door was difficult to open. I requested another room, but that room also had stained flooring, bed skirt and malfunctioning entry door. The condition of both rooms did not meet the standards I expect from a Homewood Suites. I hope the hotel improves its housekeeping, maintenance, and customer service.

2026-07-02 • via Tripadvisor