Quality Inn & Suites Cincinnati I-275

Hotels
•
Quality Inn
5.6 (317 reviews)
11967 Chase Plaza , Springdale , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (multiple mentions)
Convenient location / easy highway access
Close to nearby restaurants (Cracker Barrel)
Some rooms were comfortable for short stays
Economical for brief stays (in some reviews)
Clean/comfortable room reported by a few guests
Cons:
Poor cleanliness: dirty rooms, filthy showers, black mold
Noisy disruptions: parties, foot-stomping above, fire alarm
Room defects: smelly rooms, dirty fridge, malfunctioning tub, key deactivation
Sketchy / run-down surrounding area reported
Breakfast and coffee unappealing
Paid Wi‑Fi
Pool closed early / limited amenities
Front-desk booking errors and check-in issues

Categories

Cleanliness
3
Frequently mentioned as a problem: repeated reports of dirty rooms, filthy showers, black mold behind doors, stained carpets, dirty fridges and parking-lot trash — overall poor housekeeping in multiple reviews.
Service
8.5
Mixed but generally positive staff interactions in multiple reviews ('very nice staff', 'excellent staff', 'great staff'), though some front-desk errors and management-related disturbances (party in lobby, booking mix-ups) were reported.
Location
8.3
Several guests cited convenient access to the highway and nearby restaurants (Cracker Barrel) and good accessibility; a minority called the surrounding area dingy or sketchy, but overall location is useful and convenient.
Room Quality
3.8
Multiple negative reports: dingy/handicap bathroom in poor condition, smelly rooms, noisy neighbors/foot-stomping above, malfunctioning tub/fridge, key deactivation issues — room quality is below expectation for many guests.
Amenities
4.4
Amenities were limited or problematic: breakfast/coffee described as unappealing, pool hours restrictive/closed early, Wi‑Fi is chargeable; overall amenities underwhelmed several guests.
Value for Money
4.6
Several reviewers called the hotel overpriced for condition (one cited $200+ as unacceptable); a few noted it was economical for a one-night stay — overall value skews below average.
Food and Beverage
4.2
Breakfast and coffee were specifically mentioned as not appealing in at least one review; limited positive mentions of proximity to nearby dining rather than strong on-site F&B.
Overall Experience
8
Mixed experiences: some guests described acceptable short stays ('just to sleep for the night', fit needs) and praised staff and location, while others reported disruptive noise, alarms, cleanliness failures and left early. Averaged impressions skew toward tolerable for some, but inconsistent across stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Located in the northern Forest Park suburb, the Quality Inn & Suites provides easy access to top attractions like Kings Island and the Great American Ball Park. Explore Cincinnati with ease from our central location.

Relaxing Amenities
Unwind in our heated indoor pool, stay productive in the Business Center, and keep fit in the exercise room. Enjoy a complimentary hot breakfast, stay connected with free Wi-Fi, and grab a cup of coffee or a newspaper on weekdays.

Comfortable Accommodations
Our guest rooms are equipped with modern amenities including HD TV, coffee maker, microwave, and more. Upgrade to a room with a wet bar, sofa sleeper, or whirlpool for added luxury during your stay.

Book your stay at the Quality Inn & Suites for a memorable Cincinnati experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

5.6
Based on 317 reviews
Cleanliness: 3
Service: 8.5
Location: 8.3
Room Quality: 3.8
Amenities: 4.4
Value for Money: 4.6
Food and Beverage: 4.2
Overall Experience: 8
D
Donald • couple • us
8
Hotel attendant was well above expectations. He was very helpful and courteous
Pros:

Location and price

2026-11-07 • via Nuitee
L
Lorenzo • solo_traveller • us
8
2026-10-29 • via Nuitee
J
Judith • couple • us
10
2026-10-24 • via Nuitee
T
Tanner • couple • us
2
Won’t be back!
Pros:

Nothing really

Cons:

Dirty, over priced, the owners where having a party in the lobby so I went to sleep at 1am listening to children scream

2026-10-15 • via Nuitee
K
Kiameshia • family_with_children • us
1
2026-10-13 • via Nuitee
A
Anita • family_with_children • us
5
Pros:

Pricing of the room location and facility was clean

Cons:

The breakfast the coffee were not appealing seemed to be some sort of construction going on.

2026-10-08 • via Nuitee
M
Miguel • couple • us
10
Everything went great ,, great staff
Pros:

Easy to get back on to highway

Cons:

Had no problems

2026-09-16 • via Nuitee
A
Anita • couple • us
9
Very economical and excellent staff would say again
Pros:

Accessible to a lot of places very good location

Cons:

The pool close too soon

2026-09-15 • via Nuitee
R
Ryan • family_with_children • us
2
Dingy, sketchy neighborhood, fire alarm in the middle of the night. BOOOOOOO.
Pros:

There wasn't too much that my 13-year-old son and I liked about this hotel. I suppose that the beds were comfortable, and the main room was mostly clean.

Cons:

Sketchy area. Run down. It sits in a small commercial park off the main highway but that park is really shabby. The frontage roads and side streets are in bad shape, grass and weeds growing everywhere.

The hotel and parking long is in desperate need of a makeover. It looks fairly run down - not necessarily dirty, thankfully - but just way behind the times as if Quality Inn has utterly disregarded it.

Our bathroom, which was part of handicap room (I don't recall asking for that when I reserved the hotel), was pretty atrocious; dingy, the shower area was pretty filthy, and it reminded me of a college dorm bathroom.

I could go on, but the worst part was that a fire alarm went off around midnight. Both myself and my 13-year-old son were jarred awake, and as all patrons did, we exited the hotel. There was no fire. But it was really disruptive.

My son and I awoke at 6am and we were gone by 7am. Not because we had to, but because we'd had enough of that pit.

And for $200+? That's absolutely disgraceful.

Buyer BEWARE.

2026-09-02 • via Nuitee
N
Neva • couple • us
8
2026-08-28 • via Nuitee
B
Brooke • family_with_children • us
3
Cons:

Rooms were not kept clean and was questionable if they cleaned after the last guest

2026-08-17 • via Nuitee
C
Cassandra • couple • us
4
2026-08-17 • via Nuitee
T
Ted P • couple • us
5
Pros:

Very nice staff. Clean, comfortable room. Easy to get to the location. Close proximity to the Cracker Barrel restaurant was very handy.

Cons:

Shortly after we arrived, there was consistent, disturbing, loud sounds like someone jumping or stamping their feet in the area directly above our room (Rm 133). It was loud enough, and so regular that we couldn't watch TV without turning the volume so high we felt we were interfering with the guests in the next room. Sadly, my wife couldn't sleep for the intensity of the sounds that persisted well into the early morning. We were staying at this location because we had a funeral for a close family member at 10 am. the next morning, just a few miles from the motel.

2026-08-16 • via Nuitee
B
Billups • couple • us
6
2026-08-11 • via Nuitee
T
Toni • extended_group • us
1
Disappointing
Cons:

Cleaning all the trash out of the parking lot and glass bottles and parking spots. Covers on outlets would be nice. Our room should be what we paid for and what was in the pictures. The guy at the front desk said they didn’t even have any rooms to accommodate what we booked. The fridge was dirty and it smelled like paint. Black stains on carpet carpets leading to the room were gross There was also black mold behind the door in the bathroom. The toilet paper holder that was supposed to be mounted into the side of the bathroom sink would fall out every time you try to get toilet paper out of it. terrible.

2026-08-04 • via Nuitee
A
Amanda • family_with_children • us
8
Cons:

You have to pay for Wi-Fi

2026-08-04 • via Nuitee
T
Tana • solo_traveller • us
8
Pros:

The over all experience was great. We only stayed one night so for a place to just sleep for the night it was decent.

Cons:

They guy who checked us in screwed up our room number so when they did late night room checks we were woken up at 11:30pm and had to validate our booking all over again.

2026-08-03 • via Nuitee
B
Brandon • couple • us
3
Decent…
Pros:

It was available

Cons:

The room key deactivated every single night. The tub was hard to operate.. the room was smelly

2026-08-03 • via Nuitee
J
Jacob • solo_traveller • us
6
Pros:

Location

2026-07-11 • via Nuitee
K
Kristina • couple • us
10
2026-07-04 • via Nuitee