Quality Inn & Suites Cincinnati I-275

Hotels
Quality Inn
6.6 (469 reviews)
11967 Chase Plaza , Springdale , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly and accommodating staff (frequently mentioned)
Comfortable beds
Laminate/no carpet floors in many rooms
Available/fit for short stays
Cons:
Significant cleanliness issues (trash, mold, ants, smells)
Poor/skimped breakfast and food quality
Front-desk errors and occasional rude/overcharging behavior
Paid Wi‑Fi
Room maintenance problems (dirty fridge, broken fixtures, deactivated keys)
Common areas/elevators in poor condition
Guest smoking/weed odor reported

Categories

Cleanliness
2.5
Numerous reports of trash in parking, dirty fridge, black stains, black mold, ants, urine/pee smell, dirty elevators and common areas — significant cleanliness problems noted.
Service
9
Mixed but often praised: multiple reviewers called staff friendly and accommodating, though there are notable front-desk failures (wrong room assignments, rude/mean interactions, overcharging incidents). Overall service generally helpful despite some serious lapses.
Location
10
Frequently described as convenient and close to needed destinations — location repeatedly mentioned as a clear positive.
Room Quality
5
Mixed room quality: some guests noted comfortable beds and laminate (no carpet), but others reported smelly rooms, mold, damaged bathroom floors, dirty/fractured fixtures and malfunctioning keys/TVs.
Amenities
5.5
Amenities have issues: paid Wi‑Fi, inconsistent in-room appliances (dirty/old fridge), key/deactivation problems and unclean common-area facilities; nothing standout beyond basics.
Value for Money
8
Several reviewers said 'good for the $' or that it fit needs for a short stay, indicating perceived decent value despite shortcomings.
Food and Beverage
4
Breakfast frequently described as skimpy and low quality (thin gravy, premade biscuits, frozen/thawed yogurt, limited options); overall food experience was disappointing.
Overall Experience
8.8
Generally acceptable for short stays: many guests found it adequate to sleep and praised staff/location, but recurring cleanliness and breakfast issues detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 20:35

Property Description

Convenient Location
Located in the northern Forest Park suburb, the Quality Inn & Suites provides easy access to top attractions like Kings Island and the Great American Ball Park. Explore Cincinnati with ease from our central location.

Relaxing Amenities
Unwind in our heated indoor pool, stay productive in the Business Center, and keep fit in the exercise room. Enjoy a complimentary hot breakfast, stay connected with free Wi-Fi, and grab a cup of coffee or a newspaper on weekdays.

Comfortable Accommodations
Our guest rooms are equipped with modern amenities including HD TV, coffee maker, microwave, and more. Upgrade to a room with a wet bar, sofa sleeper, or whirlpool for added luxury during your stay.

Book your stay at the Quality Inn & Suites for a memorable Cincinnati experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

6.6
Based on 469 reviews
Cleanliness: 2.5
Service: 9
Location: 10
Room Quality: 5
Amenities: 5.5
Value for Money: 8
Food and Beverage: 4
Overall Experience: 8.8
R
Ryan family_with_children us
2
Dingy, sketchy neighborhood, fire alarm in the middle of the night. BOOOOOOO.
Pros:

There wasn't too much that my 13-year-old son and I liked about this hotel. I suppose that the beds were comfortable, and the main room was mostly clean.

Cons:

Sketchy area. Run down. It sits in a small commercial park off the main highway but that park is really shabby. The frontage roads and side streets are in bad shape, grass and weeds growing everywhere.

The hotel and parking long is in desperate need of a makeover. It looks fairly run down - not necessarily dirty, thankfully - but just way behind the times as if Quality Inn has utterly disregarded it.

Our bathroom, which was part of handicap room (I don't recall asking for that when I reserved the hotel), was pretty atrocious; dingy, the shower area was pretty filthy, and it reminded me of a college dorm bathroom.

I could go on, but the worst part was that a fire alarm went off around midnight. Both myself and my 13-year-old son were jarred awake, and as all patrons did, we exited the hotel. There was no fire. But it was really disruptive.

My son and I awoke at 6am and we were gone by 7am. Not because we had to, but because we'd had enough of that pit.

And for $200+? That's absolutely disgraceful.

Buyer BEWARE.

2026-09-02 via Nuitee
N
Neva couple us
8
2026-08-28 via Nuitee
C
Cassandra couple us
4
2026-08-17 via Nuitee
B
Brooke family_with_children us
3
Cons:

Rooms were not kept clean and was questionable if they cleaned after the last guest

2026-08-17 via Nuitee
T
Ted P couple us
5
Pros:

Very nice staff. Clean, comfortable room. Easy to get to the location. Close proximity to the Cracker Barrel restaurant was very handy.

Cons:

Shortly after we arrived, there was consistent, disturbing, loud sounds like someone jumping or stamping their feet in the area directly above our room (Rm 133). It was loud enough, and so regular that we couldn't watch TV without turning the volume so high we felt we were interfering with the guests in the next room. Sadly, my wife couldn't sleep for the intensity of the sounds that persisted well into the early morning. We were staying at this location because we had a funeral for a close family member at 10 am. the next morning, just a few miles from the motel.

2026-08-16 via Nuitee
B
Billups couple us
6
2026-08-11 via Nuitee
T
Toni extended_group us
1
Disappointing
Cons:

Cleaning all the trash out of the parking lot and glass bottles and parking spots. Covers on outlets would be nice. Our room should be what we paid for and what was in the pictures. The guy at the front desk said they didn’t even have any rooms to accommodate what we booked. The fridge was dirty and it smelled like paint. Black stains on carpet carpets leading to the room were gross There was also black mold behind the door in the bathroom. The toilet paper holder that was supposed to be mounted into the side of the bathroom sink would fall out every time you try to get toilet paper out of it. terrible.

2026-08-04 via Nuitee
A
Amanda family_with_children us
8
Cons:

You have to pay for Wi-Fi

2026-08-04 via Nuitee
B
Brandon couple us
3
Decent…
Pros:

It was available

Cons:

The room key deactivated every single night. The tub was hard to operate.. the room was smelly

2026-08-03 via Nuitee
T
Tana solo_traveller us
8
Pros:

The over all experience was great. We only stayed one night so for a place to just sleep for the night it was decent.

Cons:

They guy who checked us in screwed up our room number so when they did late night room checks we were woken up at 11:30pm and had to validate our booking all over again.

2026-08-03 via Nuitee
J
Jacob solo_traveller us
6
Pros:

Location

2026-07-11 via Nuitee
K
Kristina couple us
10
2026-07-04 via Nuitee
F
Francis solo_traveller us
6
Good for the $. Clean.
Pros:

Fit my needs

Cons:

Fit my needs

2026-06-26 via Nuitee
P
Patricia family_with_children us
8
probly won't stay at it again. when you walk up to go in you could smell the marijuarina was bad for a family walkin
Pros:

close to where we needed to be on tuesday at 6:00 am

Cons:

first room didn't have water in the toilet had to switch rooms. 2 room they had to come in and fix the tv someone unplugged it. the shower on mo day night was cold took forever to get it hot!

2026-06-24 via Nuitee
C
Canada extended_group us
5
Disappointed.
Pros:

Location was convenient

Cons:

Property was not clean. Our socks were dirty from walking on the tile floors. We had ants in our room that ended up in the beds. Relatives were also staying and they also had ants. We moved out of the room that had the most ants. I did not see ants in that room but when we got from eating that evening, the room smelled like pee including the air coming from the air conditioner. Some of the kitchen staff was dressed in what looked like lounge wear. Breakfast food was not very good. Gravy was thin. Biscuits were premade and yogurt appeared to be frozen then thawed so it was clumpy.

2026-06-15 via Nuitee
O
Oiler family_with_children us
10
Was happy
Pros:

Breakfast could have been better

Cons:

Eggs gravy and biscuits toast

2026-06-06 via Nuitee
T
Terrell solo_traveller us
10
2026-05-30 via Nuitee
L
Laura extended_group us
5
2026-05-28 via Nuitee
C
Clara solo_traveller us
6
Decent for a short stay
Pros:

Friendly and accommodating staff, clean rooms, comfy beds, comfy beds, laminated floors in the rooms.

Cons:

Skimpy breakfast, dusty/musty old carpets in common areas, super dirty elevators and a couch that needs to trashed in the common area on the 3rd floor.

2026-05-26 via Nuitee
C
Clara solo_traveller us
6
Decent for a short stay
Pros:

Ups: the staff is friendly and accommodating. Is in a good location, the rooms are clean, bed comfortable, laminate flooring.

Cons:

Downs: the breakfast is skimpy ( cereal, yogurt, toast, waffles, biscuits and gravy, nothing else), the carpeted areas and in need of replacing or deep cleaning because those areas have a dusty/musty smell, there is a couch on the 3rd floor common area that needs to be trashed. The elevator needs a good cleaning.

2026-05-26 via Nuitee