Johannesburg Marriott Hotel Melrose Arch

Hotels
Marriott Hotels & Resorts
9 (791 reviews)
42 The High Street, Melrose Arch, Johannesburg, Gauteng, 2076 , Johannesburg , ZA

Facilities

Fitness facilities
Express check-out
Electric car charging station
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Service inconsistencies at check-in

Categories

Cleanliness
7.5
The place was dirty with a bad smell, which impacted the overall stay.
Service
9.5
Overall service was described as friendly and accommodating.
Location
10
Location was highly praised for its convenience and proximity to attractions.
Room Quality
9
Rooms were noted for being comfortable and well-sized.
Amenities
8.5
Amenities were generally mentioned positively, though some inconsistency in availability noted.
Value for Money
9
Pricing was justified by the quality of service and location.
Food and Beverage
9.5
Breakfast and food quality received positive feedback from multiple reviews.
Overall Experience
9
General consensus reflects a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:50

Property Description

Step into elegance and comfort at the Johannesburg Marriott Hotel Melrose Arch, where modern amenities meet exceptional service.

Recreational Facilities: Dive into relaxation with our stunning outdoor pool or invigorate your visit at our state-of-the-art fitness center, designed to rejuvenate body and mind.

Dining Experience: Indulge your palate at the Keystone Restaurant or enjoy the convenience of 24-hour room service, ensuring gourmet dining is always just a call away.

Accommodation Comfort: Unwind in one of our 334 thoughtfully designed guestrooms, featuring refrigerators and flat-screen TVs, equipped with complimentary Wi-Fi to keep you connected throughout your stay.

Located just moments from the vibrant Melrose Arch Shopping Centre, your ideal getaway awaits. Don't miss out—book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

9
Based on 791 reviews
Cleanliness: 7.5
Service: 9.5
Location: 10
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
N
Norbert solo_traveller gb
8
2026-03-27 via Nuitee
S
Sergio family_with_children us
10
2026-03-24 via Nuitee
I
Illona solo_traveller ca
8
Excellent choice
Pros:

Location, food, staff

2026-03-24 via Nuitee
E
Esmailjee family_with_children za
8
2026-03-23 via Nuitee
B
Bradley family_with_children za
10
Great stay, nothing to complain about.
Pros:

Convenient, modern, great gym, amazing bfast selection.

Cons:

Nothing

2026-03-22 via Nuitee
P
Pieter family_with_children za
10
2026-03-22 via Nuitee
H
Hilary couple us
10
it was def amazing and we will stay there next time we r in joberg
Pros:

as stated well situated clean friendly great food

Cons:

nothing

2026-03-21 via Nuitee
D
Daniel family_with_children se
10
2026-03-21 via Nuitee
J
Jose family_with_children ch
10
Pros:

Everything

2026-03-20 via Nuitee
J
JEAN-PAUL couple re
1
Cons:

JE N'AI PAS SEJOURNE DANS CET HOTEL, LA RESERVATION 6481715926 A ETE ANNULEE MAIS J'AI ETE DEBITE DE 243,02 €
JE DEMANDE LE REMBOURSEMENT DE CETTE SOMME.

2026-03-19 via Nuitee
S
Sarah family_with_children us
5
2026-03-19 via Nuitee
Y
Yu-Wen couple tw
9
2026-03-19 via Nuitee
N
Nelson couple ao
9
2026-03-17 via Nuitee
M
Muthambi couple za
10
2026-03-15 via Nuitee
D
David couple il
6
Very disappointed when one is paying top prices.
Cons:

1. The bathroom door did not close.
2. The shower drain was blocked causing the water to run out of the shower
3. There was a duvet inner under our sheet which made the bed very uncomfortable.

2026-03-15 via Nuitee
M
Marcus solo_traveller pe
10
Great breakfast excellent night sleep
Pros:

Location. It’s also a very nice property enjoy it a lot

Cons:

N/A

2026-03-14 via Nuitee
K
keith extended_group us
10
Outstanding! Staff was courteous daily. The place was asthetically pleasing. Safe location.
Pros:

Both were excellent.

Cons:

Would have liked a convenience store on the property.

2026-03-13 via Nuitee
C
Cheryl family_with_children za
10
Pros:

The look and feel

Cons:

The parking issue after 10pm

2026-03-09 via Nuitee
A
Andrew family_with_children za
10
Great experience and will definitely come back
Pros:

Everything, the hotel and facilities are stunning

2026-03-09 via Nuitee
M
Matt couple gb
10
2026-03-07 via Nuitee