Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Good room quality
Diverse breakfast options
Cons:
Cleanliness concerns
Issues with gym air conditioning

Categories

Cleanliness
8.2
Mixed sentiments with some comments on cleanliness and water pressure issues.
Service
9.7
Staff received high praise for excellent service and attentiveness.
Location
9.2
Location is frequently mentioned positively, close to shops and the beach.
Room Quality
9.2
Rooms are described as spacious and comfortable.
Amenities
8.7
Pool and breakfast quality received positive comments, though some issues were noted.
Value for Money
9.3
Good value for the price, especially with breakfast included.
Food and Beverage
9.2
Breakfast is highlighted as diverse and tasty.
Overall Experience
9.3
Overall guest experiences have been predominantly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:03

Property Description

Luxurious Amenities
Gonsala Hotel Nha Trang ensures a lavish experience with its outdoor swimming pool, fitness centre, sauna, and terrace.

Comfortable Accommodations
Enjoy the convenience of air-conditioned rooms with a flat-screen TV, safety deposit box, and private bathroom. Some rooms even offer balconies and city views.

Family-Friendly Features
With a kids' club, children's playground, and buffet breakfast options, Gonsala Hotel Nha Trang caters to families looking for a memorable stay.

Book your stay at Gonsala Hotel Nha Trang for an unforgettable experience in Nha Trang!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 700,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 1,300,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 1,300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 507 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.3
Food and Beverage: 9.2
Overall Experience: 9.3
M
Mark couple ca
8
A good hotel and location, really good value.
Pros:

The location was good though that made it noisy on occasion. The room and bed were comfy. Breakfast was good but it felt like a cafeteria because of its setup.

2026-03-07 via Nuitee
N
Nga extended_group vn
3
2026-03-07 via Nuitee
M
Magnus couple se
9
Toppen
Pros:

Personalen var grymt bra I Receptionen nämner dessa tre som verkligen engagerar sig Nam, Ninh och särskilt Hien som verkligen hjälpte oss när det strulade med bussbokningar med mera. Vi kan verkligen rekommendera detta hotell.

Cons:

.

2026-03-06 via Nuitee
M
Melanie couple de
10
2026-03-06 via Nuitee
D
David family_with_children gb
9
Pros:

Lovely clean large room in a very central position, good staff.

Cons:

Having to pay a breakage deposit at check in.
The breakfast was very heavily aimed at the Chinese Market.

2026-03-06 via Nuitee
M
Mariusz couple pl
10
Dobra baza wypadowa do zwiedzania centrum
Pros:

Dobra lokalizacja w centrum miasta. Pokój czysty, wszystko jak w opisie :D

Cons:

W nocy słychać hałas z ulicy - ale to normalne w tak zatłoczonym mieście.

2026-03-05 via Nuitee
A
Avadyaev family_with_children il
10
2026-03-04 via Nuitee
B
Bich Thuy family_with_children ch
8
Pros:

The location, the room is clean and big.

Cons:

No shampoo in the shower on the rooftop floor.

2026-03-02 via Nuitee
Шуликова couple kz
10
2026-03-01 via Nuitee
C
Cheryl family_with_children au
6
Pros:

Nice bed and pillows. Nice helpful staff.

Cons:

The breakfast had very little options.

2026-02-27 via Nuitee
C
christopher couple gb
9
2026-02-25 via Nuitee
Y
yoko couple jp
10
リゾート地に立つ素敵なホテル
Pros:

立地と部屋の広さ

Cons:

悪いところは何もない

2026-02-25 via Nuitee
F
FLORENCE couple fr
9
2026-02-23 via Nuitee
S
Sue extended_group de
5
Pros:

Das Personal in der Tagschicht war sehr freundlich und aufmerksam. Man wurde herzlich empfangen und bei Fragen gut unterstützt. Auch das Zimmer war angenehm geräumig. Zudem hat das Hotel auf meine Rückmeldung reagiert und mir unkompliziert ein anderes Zimmer angeboten, was ich als serviceorientiert empfunden habe.

Cons:

Das Zimmer war leider sehr hellhörig. Nachts waren laute Musik und betrunkene Gäste deutlich zu hören, was den Schlaf erheblich gestört hat. Auch das höher gelegene Zimmer brachte hier keine Verbesserung.

Das Personal in der Nachtschicht war zwar nicht unfreundlich, wirkte jedoch eher kühl und wenig herzlich. Hier wäre etwas mehr Freundlichkeit wünschenswert.

Zudem könnte bei der Sauberkeit noch sorgfältiger gearbeitet werden. Insgesamt war der Aufenthalt für mich daher nicht überzeugend und ich würde das Hotel nicht erneut buchen.

2026-02-22 via Nuitee
J
Jonas couple se
9
2026-02-22 via Nuitee
L
Lewis couple gb
10
2026-02-14 via Nuitee
K
Katarzyna couple pl
10
Pros:

Fajne otoczenie, basen na dachu, czyste pokoje z ładnym widokiem i dobre śniadanie

2026-02-14 via Nuitee
J
Joost family_with_children nl
9
Pros:

Prima kamer, goed ontbijt, aardig personeel

Cons:

De douche was niet warm genoeg

2026-02-13 via Nuitee
K
Kairat couple ae
8
2026-02-12 via Nuitee
L
lien couple fr
7
Pros:

L’emplacement
L’accueil

Cons:

Petit déjeuner pas à la hauteur d’un 4 étoiles

2026-02-11 via Nuitee