UNA Hotels Hotel & Residence Contessa Jolanda Milano

Hotels
•
Gruppo UNA
7.4 (2953 reviews)
Via Murat 21 , Milan , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Cleanliness issues
Outdated facilities
High prices

Categories

Cleanliness
6.56
Several reviews indicated issues with cleanliness, including a dirty bathroom.
Service
8.53
The reception staff were consistently described as helpful and friendly.
Location
8.07
Convenient location near metro lines, although some areas around the hotel were not appealing.
Room Quality
6.52
Rooms were described as outdated with issues such as broken fittings and needing refreshing.
Amenities
7.55
Some amenities were appreciated, but the overall facility condition could be better.
Value for Money
6.51
Reviews indicated a perception of high prices considering room conditions and facilities.
Food and Beverage
8.06
Guests enjoyed the breakfasts and found them to be generous and good quality.
Overall Experience
7.43
A mixed bag of sentiments; some positive experiences balanced by considerable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Panoramic Views over Milan from Aquarius Breakfast Room
Located on the 8th floor, the Aquarius breakfast room offers stunning panoramic views over the city of Milan. Guests can start their day with a delicious breakfast while enjoying the picturesque scenery.

Convenient Location for Business and Leisure Guests
Situated in the northern part of Milan, close to the city centre, UNAWAY Hotel & Residence Contessa Jolanda Milano is the perfect choice for both business and leisure travelers. With easy access to public transport, guests can explore the city effortlessly.

Transportation Services and Proximity to Exhibition Centres
For added convenience, the hotel offers transportation services to/from Linate and Malpensa Airports upon request. Additionally, the hotel's proximity to Rho Fiera Milano and Expo exhibition centres makes it an ideal accommodation choice for guests attending events in the area.

Book your stay at UNAWAY Hotel & Residence Contessa Jolanda Milano now to experience comfort and convenience in the heart of Milan.

Important information:

In case of early departure the hotel will charge the total amount of the originally booked nights.

For studios and apartments, cleaning and change of bed linen and towels is carried out 2 times per week.

Please note that only domestic pets weighing up to 25 kgs are allowed. Final cleaning fee for pets of EUR 25 is applied.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

7.4
Based on 2953 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 6.52
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 8.06
Overall Experience: 7.43
R
Raffaele • family_with_children • it
9
2026-03-14 • via Nuitee
L
Luigi • family_with_children • it
8
2026-03-13 • via Nuitee
V
Victoria • extended_group • se
8
2026-03-13 • via Nuitee
N
NANA • family_with_children • ge
8
2026-03-13 • via Nuitee
S
Seamus • family_with_children • ie
7
2026-03-12 • via Nuitee
K
Kumar • family_with_children • ae
10
2026-03-12 • via Nuitee
A
ANNAMARIAANNAMARIA • family_with_children • it
10
2026-03-12 • via Nuitee
C
Cantaragiu • family_with_children • ro
7
Pros:

Reception and breakfast staff.

Cons:

The floor was dirty every day.

2026-03-11 • via Nuitee
M
M'atteo • family_with_children • it
10
Pros:

Al netto dell'arredamento e delle finiture della camera, un po' 90's (che a me piace molto), ho trovato geniale l'angolo cottura. So che nasce come Residence e quindi per soggiorni lunghi ma, per me, tutti le stanze di albergo dovrebbero esserne dotate.
Stanze riscaldate e molto ben insonorizzate sia dai rumori esterni che delle stanze confinanti.
La colazione, servita all'ultimo piano, era molto ricca, offre molta scelta e con prodotti freschi.
Se mi ricapiterà ci tornerò sicuramente, anche per la posizione, leggermente defilata ma servitissima da tram e metro, vicina al centro, alla stazione, alla tangenziale e all'autostrada.

Cons:

L'unica pecca è la vasca in bagno. Ma nulla di grave.

2026-03-11 • via Nuitee
T
Tina • family_with_children • ge
7
2026-03-09 • via Nuitee
P
pierblack82 • family_with_children • it
7
Hotel da rinnovare attualmente no da 4 stelle
Pros:

La posizione dell'hotel a 500 metri dalla metro 3.
Camera stile classico con un letto comodissimo e Grande.
Colazione con poca scelta però di buona qualità, Ottimo cappuccino fatto al banco.

Cons:

Un hotel quattro stelle non può permettersi di avere un bagno cosi vecchio e usurato.Con sanitari datati che perdevano acqua e avevano ruggine e calcare nella rubinetteria.
Ma la cosa peggiore la doccia all'interno di una vasca malandata con una tenda plastificata che fungeva da box doccia.

2026-03-08 • via Nuitee
J
JIANG • couple • it
10
2026-03-06 • via Nuitee
G
Giorgio • family_with_children • za
7
2026-03-06 • via Nuitee
S
stefania • couple • it
8
Pros:

Personale gentilissimo
Vicinanza metro
Quartiere tranquillo

2026-03-03 • via Nuitee
S
Szilvia • family_with_children • hu
10
Pros:

Nagyon szép, ízléses hotel, közel a metróhoz, ahonnan a központi pályaudvar 3 metrómegállóra van. Csodás reggeli járt a szobához, és kedves kiszolgáló személyzet.

2026-03-02 • via Nuitee
P
Péter • solo_traveller • hu
9
2026-02-28 • via Nuitee
J
James • couple • us
9
Stay here !!!
Pros:

Great 5 star breakfast!!

Close to two subway lines to easily access the city.

Nice staff

Great Italian restaurant out the front door and to the left called “Taormina”

Older hotel but warm and quiet . Nice beds !!

Cons:

Nothing - great value and stay

2026-02-24 • via Nuitee
F
Fausto • couple • it
8
2026-02-23 • via Nuitee
R
RYO • extended_group • jp
6
Cons:

シャワーの水勢が不安定

2026-02-23 • via Nuitee
K
Kevin • extended_group • gb
9
2026-02-23 • via Nuitee