Courthouse Hotel London

Hotels
8 (2659 reviews)
19-21 Gt. Marlborough St , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Facilities for disabled guests
Sauna
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inconsistent service
Subpar breakfast quality

Categories

Cleanliness
7.58
Some issues with cleanliness mentioned, including flies on the breakfast table and maintenance problems.
Service
8.55
Most reviews noted helpful staff, despite some concerns regarding service consistency.
Location
9.09
Multiple reviews highlighted the excellent location for shopping and attractions.
Room Quality
8.04
Rooms were generally described as spacious and comfortable, but some minor issues were reported.
Amenities
8.07
Standard facilities available, with some minor complaints noted; overall satisfactory.
Value for Money
7.53
Several guests felt the hotel was not quite a five-star standard, affecting perceived value.
Food and Beverage
7.08
Breakfast issues reported, including quality and service, leading to a lower score.
Overall Experience
8.05
Overall experience was mixed but generally positive, with significant praise for location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Luxury Accommodation in Central London

Stylish Rooms with Modern Amenities: Enjoy a stay in our luxury hotel rooms featuring entertainment systems, flat-screen TVs, and free WiFi. The Italian-designed bathrooms with picture windows add a touch of elegance.

Relaxing Spa and Wellness Facilities: Indulge in a variety of treatments at the Thai-inspired Sanook Spa, unwind in the sauna, or stay active in the well-equipped gym for a rejuvenating experience.

Dining and Entertainment Options: Experience culinary delights at Soho Wala or Silk Restaurant, unwind at the cocktail bar, and take in stunning views at the rooftop terrace, offering a perfect setting to unwind after a day of exploring.

Book your stay at The Courthouse Hotel London for a memorable and luxurious experience in the heart of London's vibrant shopping and theatre district.

Important information:

It is required that the credit card used for payment is presented at the time of check-in. Should the card holder not be present at the time of check-in, please contact the hotel directly to arrange payment via secure online credit card payment portal.

A security deposit of GBP 50 per room per night is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

Please note that the gym is available by appointment only at this time.

Early departures advised after the cancelation policy cut off time will be subject to one nights penalty fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for £45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2659 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
M
Mark couple nz
10
2026-06-13 via Nuitee
G
greg solo_traveller ae
3
Pros:

Easy check in

Cons:

TV not working
Old Sofa
Generally run down

2026-06-12 via Nuitee
S
Sami couple gb
6
2026-06-12 via Nuitee
B
Brigitte couple fr
7
2026-06-12 via Nuitee
B
Brigitte couple fr
6
Séjour moyen
Pros:

L’emplacement

Cons:

Salons lugubre, il faisait très froid
Petit déjeuner plus que moyen

2026-06-12 via Nuitee
A
ASRAR couple kw
8
Short stay in London
Pros:

Excellent location, friendly staff.

Cons:

Poor A/C, the room was constantly hot. The housekeeping was below standard (items left on the floor, empty tissue box not replaced!

2026-06-11 via Nuitee
J
Jaquet couple ch
8
Chouette
Pros:

Le personnel

Cons:

Il n y avait pas d’eau chaude. Dommages pour se baigner.

2026-06-11 via Nuitee
A
Agasa Garay Sanchez solo_traveller es
10
Un hotel con encanto en el centro de Londres
Pros:

Excelente estancia en el corazón de Londres
Hotel con una ubicación fantástica, perfecto para visitar la ciudad. Habitaciones muy cómodas, limpias y silenciosas.El desayuno es variado y de gran calidad. Además, el edificio está lleno de historia y tiene un encanto especial. El personal muy amable. Sin duda, una opción muy recomendable para alojarse en Londres.

2026-06-11 via Nuitee
O
Oface solo_traveller ie
7
Great hotel just eat and drink somewhere else
Pros:

The staff and location of the hotel were excellent. The room was clean and the bed comfortable. All staff were pleasant and polite.

Cons:

The breakfast in the hotel is awful. For £25 per person you can have a cold, soggy breakfast. Someone took my cutlery off the table before I had even eaten anything. The bill was placed on the table and we were asked to pay before finishing our meal. The space is cramped. Food is was horrible, cold and very limited choice.

The roof top terrace had a major issue with us paying cash for our drinks and didnt have any change so on top of there 12.5% charge they got an extra £10.

2026-06-11 via Nuitee
S
Sander solo_traveller nl
9
Pros:

Very clean hotel with friendly staff. Super central location

Cons:

No complaints at all

2026-06-09 via Nuitee
K
Kent solo_traveller au
8
2026-06-09 via Nuitee
S
Soledad couple ar
8
2026-06-09 via Nuitee
S
susan couple gb
8
Pros:

The staff the rooms and the location is excellent

Cons:

The bar closes at 11.00pm

2026-06-08 via Nuitee
D
Donna couple ie
6
Good location but not a 5 star hotel!
Pros:

Location

Cons:

Very dated, could use a re-vamp in the lobby and in rooms especially if they are promoting they are a 5 star hotel!

2026-06-08 via Nuitee
A
Arin couple il
5
מיקום מעולה לא מעבר לזה
Pros:

קרוב לקספוד סטריט ולאיזור הסוהו

Cons:

המלון נקי אבל לא דאגו להוסיף מוצרי טיפוח כשנגמרו ארוחת הבוקר דל מאוד למלון 5 כוכבים

2026-06-08 via Nuitee
M
Michael couple gb
9
Lovely stay, happy to come back
Pros:

Lovely staff and very accommodating

2026-06-08 via Nuitee
N
NISSIM solo_traveller il
8
Pros:

המיקום מעולה,קרוב למרכז ולתחבורה ציבורית.הצוות מקצועי והשירות היה בסדר גמור.תודה.

2026-06-08 via Nuitee
D
Dror couple il
8
מלון נעים ונחמד מאוד במיקום מצויין
Pros:

מיקום מצויין. מיטה נוחה. חדר נעים.

2026-06-07 via Nuitee
M
Macarena extended_group es
8
2026-06-07 via Nuitee
G
Graham couple gb
5
Large room, but expensive for what you get.
Pros:

Large room, very clean and bed was comfy. Hotel is in a great location, on 10 mins to theatre district and 20 to covent garden.

Cons:

Room was tired, seat in room was ripped, carpet was baggy and curtains didn't fit the window so was awoken at 5am when the sunrose.

2026-06-07 via Nuitee