Courthouse Hotel London

Hotels
8 (2576 reviews)
19-21 Gt. Marlborough St , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Facilities for disabled guests
Sauna
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inconsistent service
Subpar breakfast quality

Categories

Cleanliness
7.58
Some issues with cleanliness mentioned, including flies on the breakfast table and maintenance problems.
Service
8.55
Most reviews noted helpful staff, despite some concerns regarding service consistency.
Location
9.09
Multiple reviews highlighted the excellent location for shopping and attractions.
Room Quality
8.04
Rooms were generally described as spacious and comfortable, but some minor issues were reported.
Amenities
8.07
Standard facilities available, with some minor complaints noted; overall satisfactory.
Value for Money
7.53
Several guests felt the hotel was not quite a five-star standard, affecting perceived value.
Food and Beverage
7.08
Breakfast issues reported, including quality and service, leading to a lower score.
Overall Experience
8.05
Overall experience was mixed but generally positive, with significant praise for location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Luxury Accommodation in Central London

Stylish Rooms with Modern Amenities: Enjoy a stay in our luxury hotel rooms featuring entertainment systems, flat-screen TVs, and free WiFi. The Italian-designed bathrooms with picture windows add a touch of elegance.

Relaxing Spa and Wellness Facilities: Indulge in a variety of treatments at the Thai-inspired Sanook Spa, unwind in the sauna, or stay active in the well-equipped gym for a rejuvenating experience.

Dining and Entertainment Options: Experience culinary delights at Soho Wala or Silk Restaurant, unwind at the cocktail bar, and take in stunning views at the rooftop terrace, offering a perfect setting to unwind after a day of exploring.

Book your stay at The Courthouse Hotel London for a memorable and luxurious experience in the heart of London's vibrant shopping and theatre district.

Important information:

It is required that the credit card used for payment is presented at the time of check-in. Should the card holder not be present at the time of check-in, please contact the hotel directly to arrange payment via secure online credit card payment portal.

A security deposit of GBP 50 per room per night is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

Please note that the gym is available by appointment only at this time.

Early departures advised after the cancelation policy cut off time will be subject to one nights penalty fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for £45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2576 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
E
Emma • extended_group • se
7
2026-05-16 • via Nuitee
R
ronit • solo_traveller • il
7
Pros:

The rooms are big and clean, the was a bit problem with the temperature of the water that didn't solved. The TV needed to be fixed.
The hotel is in perfect location. very near to the Oxford circus and liberty mall and in front of canrby street.

Cons:

The lifts were broken new times

2026-05-15 • via Nuitee
D
Danielle • couple • nl
8
Pros:

Goeie, centrale locatie. Hyde Park, Buckingham Palace was allemaal op loopafstand. Middenin winkelgebied en veel restaurantjes en nightlife in de buurt. Conciërge had voor ons ook nog een plekje in een populair restaurant weten te regelen! Top!

Cons:

De entree van het hotel kan wel een upgrade gebruiken maar de kamers en de rooftopbar waren prima verzorgd.

2026-05-15 • via Nuitee
M
Mine • solo_traveller • tr
9
2026-05-14 • via Nuitee
E
Emily • couple • gb
9
2026-05-14 • via Nuitee
N
Noam • solo_traveller • il
5
2026-05-13 • via Nuitee
J
Jacques • extended_group • fr
8
On pardonne la salle de bain vu l'âge de cet hôtel !
Pros:

Chambre ; petit déjeuner ; amabilité personnel ;
Principale critique : la salle de bains où une douche est dangereuse dans une baignoire super glissante !

Cons:

Salle de bain : remplacer baignoire par une grande douche à l'italienne.
Séparer les WC du reste de la salle de bain serait agréable.

2026-05-12 • via Nuitee
L
Loredana • solo_traveller • it
7
2026-05-12 • via Nuitee
J
Jette • couple • dk
9
The location in Soho is perfect. Close to the tube. Friendly staff.
Pros:

The location in Soho is perfect. Our room had a confortable size, maybe a little bit dated and dark at the second floor, but very quiet considering that you are in the middle of Soho with Carnaby Street just across. The hotel has a nice roof terrasse, but it was quite busy and not easy to get a table up there.

Cons:

The Courthouse Hotel promotes itself as a 5 Star hotel - I would not consider it to be a 5 Star hotel. Our room was rather dated and dark although we stayed in a Deluxe King Room.

2026-05-11 • via Nuitee
T
Tracey • family_with_children • gb
9
Fantastic!
Pros:

Location was amazing and staff so very friendly and helpful.

2026-05-11 • via Nuitee
L
Liat • family_with_children • il
8
Pros:

Amazing location!!!!
The rooms were big and the beds were comfortable

Cons:

The hotel facilities are old (including the plumbing)

2026-05-11 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-05-11 • via Nuitee
A
Angela • couple • ch
7
Pros:

Die Lage ist perfekt, sehr zentral und gleich gegenüber dem Liberty Warenhaus und Carnaby Street
Das Personal war sehr nett. Perfekt für einen kurz Aufenthalt.

Cons:

Die beiden Bars sind etwas mitgenommen und laden nicht zum Apéro, Drinks ein.
Das Hotel ist ebenfalls etwas veraltet und kann nicht als 5 Sternen Hotel gesehen werden.

2026-05-11 • via Nuitee
L
Lauren • solo_traveller • gb
9
2026-05-10 • via Nuitee
L
Lisa • family_with_children • au
9
Loved everything about this property . Good value for money and in the middle of everything !
Pros:

Love love loved this property! Central to everything . Room was great . Staff were amazing 🤩

Cons:

Nothing

2026-05-10 • via Nuitee
P
Phillip • solo_traveller • gb
10
Great trip. I will be back soon
Pros:

Location was perfect,

Cons:

The price was very high

2026-05-10 • via Nuitee
C
Caryl • couple • us
10
Comfortable stay in big city
Pros:

It was comfortable. Easy to get to places from there. Staff was nice

2026-05-10 • via Nuitee
M
Milsom • couple • gb
3
Cons:

Smoke was coming onto the window and stank the room out

2026-05-10 • via Nuitee
P
PETER • couple • gb
8
Fantastic location
Pros:

Its location

Cons:

Didn’t think the breakfast was good quality

2026-05-10 • via Nuitee
F
FLorentine • extended_group • de
6
Pros:

The Location of the hotel was perfect directly next to Carnaby street but quiet

Cons:

The hotel is kinda old and not classic 5 star, the breakfast was bad and the bar closef before 11 pm on weekends

2026-05-10 • via Nuitee