Silken Puerta Valencia

Hotels
Hoteles Silken
8.5 (5699 reviews)
Cardenal Benlloch, 28 , Valencia , es

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good breakfast variety
Convenient location
Cons:
Issues with cleanliness
Some rooms need renovation
Parking difficulties

Categories

Cleanliness
8
Some mentions of cleanliness being good, but also noted some areas needed improvement.
Service
9
Staff was friendly and helpful in multiple reviews.
Location
8.5
Hotel location was generally well-rated, although some mentioned it could be far from the center.
Room Quality
8
Room quality was mostly positive, but some mentions of needing renewal.
Amenities
8.5
Amenities like breakfast and additional services were appreciated.
Value for Money
8.5
Overall, the value perceived was good despite minor complaints.
Food and Beverage
9
Food quality was highly praised, especially breakfast.
Overall Experience
8.5
Generally favorable reviews with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Modern Design by Javier Mariscal
Experience chic and contemporary décor designed by the renowned Javier Mariscal at Silken Puerta Valencia. The stylish rooms offer spacious comfort with amenities like satellite TV and free Wi-Fi.

Delicious Mediterranean Cuisine
Indulge in a culinary journey at Puerta Valencia Restaurant with a variety of mouthwatering Mediterranean dishes, specializing in delectable rice-based options. The café-bar also offers a perfect setting for enjoying tapas and cocktails.

Convenient Location and Parking
Located just minutes away from Mestalla Stadium and the City of Arts and Sciences, our hotel offers easy access to Valencia's top attractions. With a large on-site parking facility, exploring the city is hassle-free. Book now for an unforgettable stay!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Parking for electric cars: Subject to availability and confirmation by the hotel.
It is necessary to contact the hotel reception by phone or via email to reserve a place for an electric car. Hotel phone: +34 963.936.395. Email: recepcion.puertavalencia@hoteles-silken.com

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 5699 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
J
Jorge couple es
9
2026-04-11 via Nuitee
D
DCDL solo_traveller gb
9
Pros:

Location was good. Quiet and close enough to the centre..
Room was very spacious.
Staff at the bar was really friendly

Cons:

Wi-fi wasn't good, only worked in some areas of the room and was intermittent.

2026-04-11 via Nuitee
A
Alexandros couple gr
7
Pros:

Quiet area with nice nearby restaurants, and it offers underground parking

Cons:

The rooms are outdated and the bathroom floor is slippery. The bed has wheels and is not stable. Although the room was clean, it wasn’t spotless. The breakfast was mediocre. It is also relatively far from the city center.

Overall: Considering the quality and the price, it does not meet expectations.

2026-04-11 via Nuitee
R
Rodríguez Izquierdo couple es
8
2026-04-10 via Nuitee
M
Maurizio couple it
10
2026-04-10 via Nuitee
M
mark couple es
6
Over priced and disappointing for what is a 4star.
Pros:

Parking in the center was the best bit.

Cons:

The noise in the rooms. They were most definitely not sound proof and every noise on the street could be heard. The staff also seemed “over it” not friendly and not particularly engaging.

2026-04-10 via Nuitee
M
Michael solo_traveller ch
9
2026-04-10 via Nuitee
A
Ana María couple es
9
2026-04-09 via Nuitee
L
László Péter solo_traveller hu
10
2026-04-08 via Nuitee
P
PIERANTONIO couple it
8
Pros:

Colazione super

Cons:

Niente

2026-04-08 via Nuitee
I
Iris solo_traveller de
3
Für eine Woche nicht mehr ausreichend.
Pros:

Die Lage ist gut, da es nah am Meer liegt.

Cons:

Der Boden vom Zimmer wurde nie richtig gewischt, was ich an meinem Koffer und der Staubschicht gesehen habe. Der Vergrößerungsspiel im Bad war milchig, man konnte nichts erkennen. Die Aussicht war so mies, dass die Vorhänge jeden Tag von der Putzfrau zugezogen wurden.

2026-04-07 via Nuitee
F
Florencia family_with_children ar
8
2026-04-07 via Nuitee
J
Jessica family_with_children it
8
Ottima scelta
Pros:

La struttura è ben curata, pulitissima e con uno staff all’altezza, la camera molto spaziosa e con annesso bagno con tutti i comfort.
La colazione varia e internazionale.
La posizione dell’hotel è comodissima a neanche 10 minuti dal parco di Gulliver e 20 minuti a piedi dalla città della scienza. Servito benissimo dai mezzi pubblici.

Cons:

Abbiamo prenotato sia colazione sia cena, quest’ultima però non tanto all’altezza dell’hotel. Il menù bambini era lo stesso per ogni sera, una scelta tra 3 antipasti( frittata, crocchette e crema
Di funghi) e 3 secondi (pasta al sugo , hamburger e patatine, pollo fritto e patatine) avremmo preferito po più di elasticità o comunque una varietà di pasta o creme.
Il menù adulti aveva anch’esso la stessa scelta, ma a noi non è piaciuto molto, ma questo è soggettivo, la materia prima era valida ma la preparazione non tanto.

2026-04-07 via Nuitee
F
Fabrizio extended_group it
7
Pros:

Le camere erano spaziose. Buona la colazione e posizionato a circa 600 metri dalla metro dove con 3 fermate di metro si raggiunge il centro. Buon rapporto qualità prezzo

Cons:

Nel bagno della camera c’era puzza di fogna e la signora delle pulizie per le 3 notti che abbiamo soggiornato non ha mai spazzato nella stanza(appena arrivati ci è caduto uno scontrino accanto il comodino e lì è rimasto per tutti i 4 giorni che abbiamo soggiornato).

2026-04-07 via Nuitee
M
Marco couple it
9
Bellissima esperienza
Pros:

Posizione, colazione e disponibilità del personale nel venire incontro alle nostre esigenze.

2026-04-07 via Nuitee
couple hu
10
2026-04-07 via Nuitee
couple at
10
2026-04-07 via Nuitee
V
Viktória extended_group hu
10
Pros:

A szállás a városközponthoz közel fekszik. Nagyon szép szállodai belsővel rendelkezik. A szállodai szobák a hirdetésnek megfelelőek, tágasak, fényesek. A szállodai szobák tiszták, bekészítések bőségesek, napi takarítás van. A reggeli pazar jó, szinte minden van hideg-meleg ételek. A vacsora büfé rendszerű ABC előétel, főétel, desszertből lehet választani, a vacsora árában van egy ital is. A szálloda bekészített ásványvízzel várt bennünket vendégeket.

Cons:

-

2026-04-06 via Nuitee
P
Patricia couple es
10
Pros:

Cerca de Mestalla. A 20 minutos caminando de Ópera.

2026-04-06 via Nuitee
M
miranda couple nl
8
Leuk maar niet met de lift
Pros:

Terras

Cons:

De lift de personen met wie ik weg was haar dochter zat vast in de lift we hebben alles continu met de trap moeten doen 130 treden

2026-04-06 via Nuitee