Hotel Neri – Relais & Chateaux

Hotels
Relais & Châteaux
9.4 (429 reviews)
San Sever, 5 , Barcelona , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent customer service
Stunning atmosphere
Cons:
Difficulty for elderly to exit the bathtub

Categories

Cleanliness
9.15
Hotel is top of the line, clean, and decorated nicely.
Service
9.85
Staff went above and beyond, consistently friendly and professional.
Location
9.65
Perfect location in the historic Gothic Quarter.
Room Quality
9.15
Apartment was spacious, quiet, and beautifully appointed.
Amenities
9.15
Perfect blend of hotel service/amenities and apartment-style convenience.
Value for Money
9.15
Offers excellent value considering the quality of service and accommodations.
Food and Beverage
9.55
Amazing breakfast and warm, delicious experience each morning.
Overall Experience
9.55
Nothing short of exceptional; a stay that created wonderful memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:44

Property Description

Historic Elegance with Modern Luxury

Nestled in the heart of Barcelona's Gothic Quarter, Hotel Neri offers a unique blend of 18th-century charm and contemporary sophistication.

Sophisticated Dining and Relaxation

Indulge in delectable cuisine at the hotel restaurant, unwind with a drink at the terrace bar, or escape to the tranquil library or rooftop garden terrace for a peaceful retreat.

Preserved Heritage and Exclusive Accommodations

With its preserved historic façade, 17th-century stone wall, and Specialty Monument status, Hotel Neri provides a truly exclusive experience. Additionally, guests can opt for luxurious stays in the meticulously restored apartments nearby.

Experience the allure of ancient Barcelona at Hotel Neri Relais & Châteaux. Book your stay now for an unforgettable getaway.

Important information:

For reservations for more than 5 rooms, a prepayment is required:
Once the reservation is made, the hotel will get in touch with the customer to agree on how to prepare the prepayment.

For reservations of 7 nights or more, special payment conditions can be requested.

The maximum occupancy in Casa Neri apartments is 3 adults or 2 adults and 2 children (maximum 12 years-old).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Dec 1, 2025 until Wed, Mar 25, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 33 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    People 13 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 429 reviews
Cleanliness: 9.15
Service: 9.85
Location: 9.65
Room Quality: 9.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 9.55
Overall Experience: 9.55
G
Gerbie family_with_children pt
8
An AMAZING hotel, OPTIMALLY situated from where to explore Barcelona
Pros:

The young gentleman who welcomed us on Monday 02 Feb early evening really set the tone for our stay with his very warm welcome, friendly manner and assistance.

The reception area at Neri was so well laid out and gave a feeling of 'uniqueness'.

Our self serviced apartment was so well designed providing all of the amenities, space and comfort one requires.

The location was excellent allowing us to explore Barcelona with ease

Cons:

The shower head was far too close to the wall and the water pressure was low, both resulting in a very poor/difficult showering experience.

I found the conditioner did not work very well as my hair was full of knots when I tried to brush it.

Consider installing shower gel, shampoo and conditioner fixed dispensers so that so much wastage does not occur.

2026-02-14 via Nuitee
M
Minhee family_with_children kr
9
아름다운 숙소
Pros:

직원들이 모두 친절했고
호텔 자체가 작품처럼 이뻤습니다
위치도 중심가와 매우 가까웠어요
객실도 매우 깨끗했어요

2026-02-11 via Nuitee
T
Thomas couple gb
10
Pros:

The hotel was wonderful with a very calm atmosphere. The location is great, it was very quiet yet within a few minutes you could be in the hustle and bustle of Barcelona.
The staff were all so friendly and helpful. We will definitely stay again.

2026-02-11 via Nuitee
E
Evgeniia solo_traveller ru
10
Pros:

One of my absolute fav in Barcelona. Boutique, tranquil and sooo beautiful. Stuff is always helpful and stay worth every penny

2026-01-30 via Nuitee
L
Leticia couple br
10
Maravilhosa
Pros:

Tudo

Cons:

Não teve o que não gostei

2026-01-05 via Nuitee
L
Leticia couple br
10
Maravilhoso
Pros:

Tudo

Cons:

Gostei de tudo

2026-01-05 via Nuitee
K
Kenneth extended_group se
10
Mr Toma was super friendly and fun and set the tone for our stay.
Pros:

Mr Toma gave us a super friendly welcome from there everything was excellent. Good food in restaurant. Breakfast was really good. No buffet. You order at your table.

2026-01-03 via Nuitee
6
648kateb Family Perth, Greater Perth, Western Australia
10
6 stars
Pros:

My family of 4 were lucky enough to stay at Hotel Neri from 30-2nd Jan 2026. Our stay was absolutely perfect. This hotel is magical, the rooms are absolutely gorgeous (We stayed in Apartment 2) the bed and shower were both heaven. Unfortunately the sofa bed wasn’t the best but everything else made up for it.
Breakfast at the hotel is quite possibly the best hotel breakfast we’ve ever had! The location is 10/10 and in the most beautiful quiet part of the gothic quarter.

We must make a very special mention to our incredible concierge Thomas! Thomas you are one of a kind, the most warm, caring and attentive concierge. Nothing is too much for you and you will always go above and beyond to make sure your guests get the absolute best service. Hotel Neri is very lucky to have you.

All the best, your Aussie Friends

2026-01-02 via Tripadvisor
D
Damien family_with_children fr
10
2026-01-02 via Nuitee
J
Jean-Paul couple fr
8
2025-12-29 via Nuitee
B
Bernd solo_traveller at
10
2025-12-29 via Nuitee
S
S8369ZXpaulap Friends getaway
10
Well worth the cost with a delightful team providing outstanding service. Thank you.
Pros:

There were no surprises or deficiencies at this hotel. The staff is so professional and attentive. It is in a very quiet area that was safe to walk in the evening.
There was a minor annoyance with the rug over the carpet by the couch bulging into high ridges. It should be secured so no-one trips

2025-12-27 via Tripadvisor
L
LoveTravel794380 Couples
10
A lovely boutique hotel in a central location
Pros:

This is a wonderful boutique hotel at an incredible and special property. The room was modern with touches of historical charm, and the staff were warm and helpful. The onsite restaurant had delicious food options as well. This is exactly what I was seeking for my holiday.

2025-12-26 via Tripadvisor
S
snewe1111 Couples Los Angeles, California
10
Beautiful hotel, great location, and amazing staff
Pros:

This was the best trip yet to the Hotel Neri. We have stayed here 7 times and already booked our trip for 2026. The hotel is in a perfect location and the apartments have everything you need for a longer stay. The staff is remarkably helpful. We had a minor emergency that they helped us through and their flexibility on some scheduling was amazing. The restaurant is a hidden gem. While the location is central, it is surprisingly quiet. Housekeeping arrives every day and brings a small treat.

2025-12-22 via Tripadvisor
E
Erik extended_group dk
10
2025-12-20 via Nuitee
K
Kerstin couple es
10
2025-12-20 via Nuitee
D
Dotan couple il
10
2025-12-18 via Nuitee
B
BambinaRosa Friends getaway
10
Beautiful, Exceptional, Peaceful, & historic Gem in Barcelona!
Pros:

Hotel Neri was by far the best hotel I have ever stayed at in Spain.

Located deep in the middle of the historic Gothic district, this relais & chateaux property is a must for any discerning traveler who values special one-of-a-kind hotel experiences.

Thomas the gracious and very friendly Bell Captain made our first impression unforgettable! Thank you Thomas for your warm welcome and attention to details with our luggage!

The reception /concierge team are simply world-class. We had a very specific and hard-to-find shopping list and the team invested time and great effort to make sure we found what we needed! Their restaurant suggestions and local tips were for us priceless!!!

Thank you Eli, Tatiana, Ivan and all the team for taking such good care of us!!

The Housekeeping team were wonderful! They attended to every detail in our beautiful Apartment. Gracias Mildred, Carmen, & Jocelyne for making our stay so perfect!!!

The Restaurant and breakfast were outstanding!!! And we really appreciated the warm and charming service from David, Alejandro and all the team!

Hotel Neri Team... we will never forget our stay with you and we look so forward to our next visit!

Thank you all for your most gracious hospitality!

2025-12-14 via Tripadvisor
V
Valérie family_with_children be
9
2025-12-10 via Nuitee
C
cdedwards2 NONE
6
Ok
Pros:

Our stay at Hotel Neri was average. The gentleman at the front desk was rude, which colored our whole experience. I think I would’ve had a much better overall opinion if it weren’t for his arrogance. He initially did not realize we were part of Relais and Château. He made three trips to our room and the first hour to deliver the very nice gifts from Relais and Château. After very long journey, it was quite disruptive, and after his rudeness, we were tired of the whole thing. In general, we like Relais and Château properties But would not stay in this one again.

2025-12-07 via Tripadvisor