Hotel Neri – Relais & Chateaux

Hotels
Relais & Châteaux
9.4 (450 reviews)
San Sever, 5 , Barcelona , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent customer service
Stunning atmosphere
Cons:
Difficulty for elderly to exit the bathtub

Categories

Cleanliness
9.15
Hotel is top of the line, clean, and decorated nicely.
Service
9.85
Staff went above and beyond, consistently friendly and professional.
Location
9.65
Perfect location in the historic Gothic Quarter.
Room Quality
9.15
Apartment was spacious, quiet, and beautifully appointed.
Amenities
9.15
Perfect blend of hotel service/amenities and apartment-style convenience.
Value for Money
9.15
Offers excellent value considering the quality of service and accommodations.
Food and Beverage
9.55
Amazing breakfast and warm, delicious experience each morning.
Overall Experience
9.55
Nothing short of exceptional; a stay that created wonderful memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:44

Property Description

Historic Elegance with Modern Luxury

Nestled in the heart of Barcelona's Gothic Quarter, Hotel Neri offers a unique blend of 18th-century charm and contemporary sophistication.

Sophisticated Dining and Relaxation

Indulge in delectable cuisine at the hotel restaurant, unwind with a drink at the terrace bar, or escape to the tranquil library or rooftop garden terrace for a peaceful retreat.

Preserved Heritage and Exclusive Accommodations

With its preserved historic façade, 17th-century stone wall, and Specialty Monument status, Hotel Neri provides a truly exclusive experience. Additionally, guests can opt for luxurious stays in the meticulously restored apartments nearby.

Experience the allure of ancient Barcelona at Hotel Neri Relais & Châteaux. Book your stay now for an unforgettable getaway.

Important information:

For reservations for more than 5 rooms, a prepayment is required:
Once the reservation is made, the hotel will get in touch with the customer to agree on how to prepare the prepayment.

For reservations of 7 nights or more, special payment conditions can be requested.

The maximum occupancy in Casa Neri apartments is 3 adults or 2 adults and 2 children (maximum 12 years-old).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Dec 1, 2025 until Wed, Mar 25, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 33 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    People 13 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 450 reviews
Cleanliness: 9.15
Service: 9.85
Location: 9.65
Room Quality: 9.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 9.55
Overall Experience: 9.55
A
Andreas solo_traveller ch
10
2026-04-07 via Nuitee
A
Anne couple ch
4
Nice location, not up to the standards of the franchise
Pros:

Beautiful infrastructure, cheap furniture

Cons:

The management style with the staff and customers . Missing a real leadership in the property

2026-04-04 via Nuitee
B
Buonanno solo_traveller us
10
Just wonderful to stay at this property
Pros:

They were amazing couldn’t say enough about how wonderful the staff is and the hotel is beautiful

2026-04-04 via Nuitee
S
staceybK1824BI Friends getaway
10
Gothic Quarter's Best Kept Secret
Pros:

Upon arrival, we almost walked right past Hotel Neri entirely, because nothing about its quiet little medieval street signals that you're about to step into one of the best hotels in Barcelona. But that's exactly the point. You're right in the middle of the Gothic Quarter, which means the Cathedral, great restaurants, Las Ramblas — all of it is literally around the corner, yet somehow the streets surrounding the hotel are peaceful enough that you actually sleep.

The buildings themselves date back to the 12th century, and you feel it in the best possible way — thick stone walls, hidden courtyards, the kind of bones that no new-build can fake. What really sets Neri apart, though, is the staff — they remember your name, they anticipate what you need, and they treat every guest like the visit actually matters to them. If you're planning a trip to Barcelona, stay here — you'll spend the whole flight home already plotting how to come back.

2026-03-31 via Tripadvisor
V
Valérie couple be
9
2026-03-31 via Nuitee
E
E2037VVmartinb Couples
10
A charming boutique hotel in the heart of the city
Pros:

A wonderful boutique hotel in the heart of Barcelona's Old Town. Beautiful, spotlessly clean rooms, friendly staff, and a delicious breakfast round out the experience.

2026-03-30 via Tripadvisor
C
charlottesT2750VD Couples
10
Great boutique hotel in brilliant location
Pros:

Fantastic location, hotel is truly boutique and the staff were superb. We stayed in an apartment, and I wouldn’t consider the decor of this to be 5*, but the service was outstanding. Definitely would revisit

2026-03-30 via Tripadvisor
C
Carie family_with_children us
3
Tiny, cramped room. Didn’t feel luxurious at all. Absolutely not worth the cost. Many better BCN options in less traffic
Pros:

Beautiful, historic property in an optimal location.

Cons:

Completely overpriced for sf.

2026-03-26 via Nuitee
S
Stay579216 Couples La Habra, California
10
Lovely boutique hotel in the Gothic quarter of Barcelona
Pros:

Loved everything about Hotel Neri. The rooms, the service, the location and the breakfast were all outstanding.

2026-03-25 via Tripadvisor
M
Miquel extended_group es
10
2026-03-24 via Nuitee
B
Bellil couple us
10
Wonderful stay in the best location!
Pros:

The hotel is beautiful with very nice areas to lounge. The bar and restaurant were nice also. The staff was exceptionally friendly and willing to help with anything we needed. The location is outstanding and we would certainly stay here again.

2026-03-23 via Nuitee
E
Excursion59455457352 Couples London, England
8
An amazing experience, especially the breakfast.
Pros:

The hotel was amazing. A little on the expensive side, but great all the same. The location couldn’t be better, in the middle of the Gothic Quarter. The room was simple, but comfortable and very clean.

The best part though was the breakfast. I’d say it was the best breakfast we’ve ever had in a hotel. Maybe a little on the big side, but a great selection of food and great quality.

Why I didn’t give it a full 5 stars was that the attention the breakfast staff gave was lacking. We spent over 5 minutes trying to get their attention for another coffee, while one of them was scrolling on their phone. For a hotel of that standard, we’d expect better. Whilst frustrated, it didn’t ruin what was a wonderful stay.

Thanks for a wonderful experience, other than the scrolling!!

2026-03-22 via Tripadvisor
C
Cristina solo_traveller us
10
2026-03-22 via Nuitee
N
Niccolò Maria family_with_children it
8
2026-03-21 via Nuitee
A
Ana solo_traveller gb
10
2026-03-19 via Nuitee
7
75jolenek Family
10
ONE OF BARCELONA'S FINEST!
Pros:

Our first time to Europe. We could not have stayed at a nicer hotel right in the heart of Barcelona. Hotel Neri has exceptional staff; they were so accommodating and anything we needed, they were able to provide. The Hotel provided a complimentary breakfast every am which was delicious. It is also off a quiet street with great restaurants nearby you just walk too. Please arrange your transportation through them. It is much easier and there will not be any issues. I hope you choose Hotel Neri for your stay. You will love it!

2026-03-18 via Tripadvisor
D
David solo_traveller gb
10
2026-03-17 via Nuitee
K
Kristen extended_group us
10
2026-03-16 via Nuitee
K
kimtM4533BA Family
10
Fabulous!
Pros:

Excellent location, wonderful and helpful staff, comfortable room, fabulous breakfast. I would absolutely stay there again if I find myself back in Barcelona.

2026-03-14 via Tripadvisor
C
Christopher couple us
9
Look forward to staying here again
Pros:

Very quiet and was exactly advertised.

Cons:

Taxi would not drop us off at door.

2026-03-09 via Nuitee