Hotel Neri – Relais & Chateaux

Hotels
Relais & Châteaux
9.4 (518 reviews)
San Sever, 5 , Barcelona , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent customer service
Stunning atmosphere
Cons:
Difficulty for elderly to exit the bathtub

Categories

Cleanliness
9.15
Hotel is top of the line, clean, and decorated nicely.
Service
9.85
Staff went above and beyond, consistently friendly and professional.
Location
9.65
Perfect location in the historic Gothic Quarter.
Room Quality
9.15
Apartment was spacious, quiet, and beautifully appointed.
Amenities
9.15
Perfect blend of hotel service/amenities and apartment-style convenience.
Value for Money
9.15
Offers excellent value considering the quality of service and accommodations.
Food and Beverage
9.55
Amazing breakfast and warm, delicious experience each morning.
Overall Experience
9.55
Nothing short of exceptional; a stay that created wonderful memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:44

Property Description

Historic Elegance with Modern Luxury

Nestled in the heart of Barcelona's Gothic Quarter, Hotel Neri offers a unique blend of 18th-century charm and contemporary sophistication.

Sophisticated Dining and Relaxation

Indulge in delectable cuisine at the hotel restaurant, unwind with a drink at the terrace bar, or escape to the tranquil library or rooftop garden terrace for a peaceful retreat.

Preserved Heritage and Exclusive Accommodations

With its preserved historic façade, 17th-century stone wall, and Specialty Monument status, Hotel Neri provides a truly exclusive experience. Additionally, guests can opt for luxurious stays in the meticulously restored apartments nearby.

Experience the allure of ancient Barcelona at Hotel Neri Relais & Châteaux. Book your stay now for an unforgettable getaway.

Important information:

For reservations for more than 5 rooms, a prepayment is required:
Once the reservation is made, the hotel will get in touch with the customer to agree on how to prepare the prepayment.

For reservations of 7 nights or more, special payment conditions can be requested.

The maximum occupancy in Casa Neri apartments is 3 adults or 2 adults and 2 children (maximum 12 years-old).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 33 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    People 13 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 518 reviews
Cleanliness: 9.15
Service: 9.85
Location: 9.65
Room Quality: 9.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 9.55
Overall Experience: 9.55
D
deano80 Couples Ringwood, New Forest National Park Hampshire, Hampshire, England
10
Fantastic
Pros:

Perfect location very chilled atmosphere and the staff where fantastic all of them couldn’t do enough for you rooms was beautiful clean everything you needed great 18th century building by far the best hotel stay

2026-07-11 via Tripadvisor
M
mark couple au
7
Pros:

Location location location - in the heart of the old Gothic town. Attentive staff. Feels like a calm cool oasis amongst the outside heat and activity. Very sophisticated food.

Cons:

Room smelt a bit damp.

2026-07-11 via Nuitee
M
missaliwuuu Family San Mateo, California
10
5 star stay at this 5 star gem in Barri Gothic
Pros:

We had a lovely stay in one of Hotel Neri’s apartments which was plenty of space for our family of 4. The staff is very warm and professional (Tatiana and Tomas are standouts) and we enjoyed starting our day and evening with breakfast and happy hour at A Restaurant. Room stayed cool in the summer heat and the beds were very comfortable. The hotel is a quiet sanctuary in the pulsing heart of Barcelona - we loved getting lost and exploring the artisanal shops that dotted the alleyways. Mercat Boqueria is a 7 minute walk away, and Placa Catalunya is a 10 min walk where there are plenty of buses to take you to all of the wonderful sites of the city. Well worth the splurge!

2026-07-01 via Tripadvisor
Z
Z237EJrosej Solo travel
10
great experience
Pros:

great place to stay, very clean, great location and great customer service. Highly recommended

2026-06-30 via Tripadvisor
T
Tessa couple ch
10
Endroit parfait, très agréable cette piscine pour se rafraîchir avec la chaleur de ces jours
Pros:

Pt dej et piscine

2026-06-29 via Nuitee
J
John couple gb
10
Excellent hotel would highly recommend
Pros:

Marvellous location, beautiful boutique hotel, very helpful staff.

2026-06-26 via Nuitee
6
613johnnyr Couples
10
Amazing Hotel
Pros:

My wife and I had a fantastic stay at the Hotrl Neri. A beautiful boutique hotel, with fabulous and very helpful staff all set in the amazing gothic quarter of this stunning city.

2026-06-25 via Tripadvisor
L
LoveTravel627945 Couples Hong Kong
10
Perfect location in Gothic Quarter
Pros:

Perfect location in the Gothic Quarter, clean, comfortable and well laid out hotel room, friendly staff, responsive service. Would recommend to friends visiting Barcelona

2026-06-17 via Tripadvisor
J
janinesD4366NI Family
10
Excellent hotel
Pros:

Hotel Neri is an exquisitely renovated Palace located in the historic Gothic quarter of Barcelona.
The room was extremely comfortable with many amenities. The staff and attention paid to detail was beyond our expectations. Our only regret is that we could not have stayed longer. We would definitely stay there again.

2026-06-11 via Tripadvisor
G
Guy solo_traveller gb
8
Excellent stay in the heart of Barcelona.
Pros:

Location was great, room spacious, roof terrace very pleasant, staff very friendly. Hotel charming and boutique, small feel but very classy.

Cons:

Nothing comes to mind.

2026-06-11 via Nuitee
R
Robert solo_traveller ca
10
Pros:

Gorgeous boutique hotel in an incredibly old building and the back terrace faces onto an important historic square with local activity. Loved everything; the room was beautiful, the bed and sheets incredibly comfortable (didn't want to ever get out of bed), the bathroom and shower design gorgeous. We loved the roof and the hotel restaurant's food was really delicious. Lots of little perks made us feel special on our anniversary. Highly recommended if you love a boutique hotel with contemporary touches, comfort and elegance, this one is right up there.

Cons:

Expensive, but it makes sense given the location.

2026-06-09 via Nuitee
P
Phillip Zentner Ling Zentner couple us
10
Excellent location with exceptional service and delicious breakfast
Pros:

Excellent location with exceptional service, customized breakfast, beautiful hotel overall!!

Cons:

It’s pricey, but the service is truly outstanding!!

2026-06-08 via Nuitee
H
Hunter S. couple us
6
Nice hotel. Charming location. Room for improvement on the service.
Pros:

Location was great in that it was walkable. Room was nice.

Cons:

Sometimes the little streets leading to the hotel were dirty and felt sketchy at night. The service didn’t live up to a five-star hotel. The front desk attendant greeted us in a suit, but his white shirt wasn’t tucked in, which looked sloppy. I also sensed a false niceness from the staff, not the kind of genuine service you’d expect at a five-star place. Finally, one bellhop was friendly but overly verbose. He couldn’t take a hint and gave no space for anyone to respond. He eagerly led us to a restaurant right next to the hotel; the ambience was great, but the food was terrible.

2026-06-07 via Nuitee
P
pkeehan Family Fort Worth, Texas
10
Perfect boutique hotel in the Gothic Quarter
Pros:

The size and location were perfect. Staff was very attentive, especially Tomas. The breakfast was very filling with lots of options

2026-06-01 via Tripadvisor
J
josephz367 Couples Cherry Hill, New Jersey
10
Living inside History
Pros:

It's like living in history in these beautiful modern interior rooms with a balcony overlooking the very epicenter of charming old city. Wonderful experience staff exceptional modern interior accommodations. Very pleased.... Truly added much to my adventure. I wish I could have stayed longer. Also adorable little pool up on the roof. Must not be missed, casual ,pleasant...

2026-05-27 via Tripadvisor
M
Macarena couple cl
8
Pros:

La locación

Cons:

La habitación era muy chica
No está incluido el desayuno en la relación Precio calidad la encontré muy alta en relación a otros relais chateau

2026-05-27 via Nuitee
C
Companion645362 Business
10
Off the chart helpful accommodating staff
Pros:

The location of this special boutique hotel is perfect. The staff was off the chart accommodating. It overlooks a small square with a fountain that is charming. It is a quiet place to come back to after a bustling day in Barcelona! It is not a big high end resort, so don’t expect that. We found a neighborhood tapas place and a wine bar right around the corner that became a favorite hang. Thank you Hotel Neri for giving us such a beautiful experience!

2026-05-24 via Tripadvisor
B
bowen12 Couples Oakland, California
10
Pretty hotel in excellent area with nice restaurant
Pros:

Hotel staff was kind. Restaurant and bar excellent. We very much enjoyed the breakfast each morning. Rooftop was relaxing and a nice place to unwind with a beverage from the bar. The location is fantastic. Hotel was quiet.

2026-05-22 via Tripadvisor
I
Igor Aguirre couple pe
9
Todo de primera
Pros:

Habitaciones excelentes.

Cons:

No se podía llegar en carro a la puerta del hotel por obras. Comedor muy oscuro.

2026-05-22 via Nuitee
T
Tammy couple ca
9
Great location in the Heart of Barcelonas Roman / Gothic area
Pros:

The location is excellent .. the staff were very kind especially Thomas who helped us with our golf clubs and getting us a taxi. Plus, the hotel arranged a guide who was excellent.

Cons:

The restaurant was dark .. like really dark.

2026-05-20 via Nuitee