Hotel Neri – Relais & Chateaux

Hotels
Relais & Châteaux
9.4 (540 reviews)
San Sever, 5 , Barcelona , es

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent customer service
Stunning atmosphere
Cons:
Difficulty for elderly to exit the bathtub

Categories

Cleanliness
9.15
Hotel is top of the line, clean, and decorated nicely.
Service
9.85
Staff went above and beyond, consistently friendly and professional.
Location
9.65
Perfect location in the historic Gothic Quarter.
Room Quality
9.15
Apartment was spacious, quiet, and beautifully appointed.
Amenities
9.15
Perfect blend of hotel service/amenities and apartment-style convenience.
Value for Money
9.15
Offers excellent value considering the quality of service and accommodations.
Food and Beverage
9.55
Amazing breakfast and warm, delicious experience each morning.
Overall Experience
9.55
Nothing short of exceptional; a stay that created wonderful memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:44

Property Description

Historic Elegance with Modern Luxury

Nestled in the heart of Barcelona's Gothic Quarter, Hotel Neri offers a unique blend of 18th-century charm and contemporary sophistication.

Sophisticated Dining and Relaxation

Indulge in delectable cuisine at the hotel restaurant, unwind with a drink at the terrace bar, or escape to the tranquil library or rooftop garden terrace for a peaceful retreat.

Preserved Heritage and Exclusive Accommodations

With its preserved historic façade, 17th-century stone wall, and Specialty Monument status, Hotel Neri provides a truly exclusive experience. Additionally, guests can opt for luxurious stays in the meticulously restored apartments nearby.

Experience the allure of ancient Barcelona at Hotel Neri Relais & Châteaux. Book your stay now for an unforgettable getaway.

Important information:

For reservations for more than 5 rooms, a prepayment is required:
Once the reservation is made, the hotel will get in touch with the customer to agree on how to prepare the prepayment.

For reservations of 7 nights or more, special payment conditions can be requested.

The maximum occupancy in Casa Neri apartments is 3 adults or 2 adults and 2 children (maximum 12 years-old).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Property Video

Guest Reviews

9.4
Based on 540 reviews
Cleanliness: 9.15
Service: 9.85
Location: 9.65
Room Quality: 9.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 9.55
Overall Experience: 9.55
V
Vanessa family_with_children us
10
Fantastic upscale getaway for a family!
Pros:

The location was excellent, right in the middle of the gothic quarter and near many lovely restaurants. The staff was extremely kind and accommodating. I loved the decor and style of the hotel. It was very clean. The apartments set up great for a family of 4 traveling together. Pool on the roof a plus!

2026-08-26 via Nuitee
S
Stefanie-Isabel family_with_children de
10
2026-08-23 via Nuitee
B
barak solo_traveller il
8
Pros:

מיקום מיקום מיקום.
בלב הרובע הגותי
חדרים נוחים ומרווחים.מתאימים למשפחות

2026-08-20 via Nuitee
J
Johanna family_with_children fr
10
Excellent hôtel
Pros:

Tout
Excellent et très bel hôtel
Haut standing à Barcelone
Très bon emplacement et personnel adorable
Le rooftop avec la piscine est très agréable

Cons:

Rien

2026-08-19 via Nuitee
I
I432XPpaulab Couples
10
Look no more this is the place
Pros:

Best hotel in Barcelona. Quiet luxury and warm hospitality. Left there feeling like family. Thoma was AMAZING, along with the entire staff. And the beds, the best. I slept like a rock. Highly recommend for its location. Did I mention they have a pool!?! One tip - don’t prebook your transfer. Cab it or ask hotel to arrange in advance. Location is a little tricky to get to in large vans.

2026-08-15 via Tripadvisor
F
F6112YKmatth Couples
10
Gem of a hotel
Pros:

Wonderful experience. The location in the heart of old Barcelona makes exploring the gothic quarter easy. The rooms are nice, clean, good A/C, and nice views of quiet plazas. The restaurant was good. Thomas was amazing welcoming us. Every team member we met was fantastic. Truly fantastic experience.

2026-08-14 via Tripadvisor
3
385deet Couples
4
Beautiful hotel, but please reconsider some practical details
Pros:

First of all: The atmosphere, tranquillity, design and rooftop terrace are exceptional. So is the staff.

However, this stay made me wonder whether some of the rooms have ever been tested from the perspective of actually using them as a guest (who paid several hundred euros per night).

The open shampoo and conditioner containers with cork lids are, to me, genuinely unhygienic. I found myself wondering who had already reached into them before me. A question I frankly don’t want to ask myself in a luxury hotel.

The containers also get really slippery. And the lids often don’t even fit the containers which makes shampoo, conditioner etc mix with water.

There were several other small but frustrating details in our room: towel holders that were too small for the heavy towels, an extremely delicate soap dish, and a coffee/tea setup where the tea/sugar was difficult to reach under the kettle.

None of these things is a major issue on its own. But together, they made the room feel surprisingly impractical for a hotel of this caliber.
We hope this feedback is taken seriously: the beautiful aesthetic of the Neri deserves practical and hygienic details that work just as well.

2026-08-13 via Tripadvisor
B
brendasN3808LB Couples
10
Fabulous hotel
Pros:

My husband and I stayed at this lovely hotel early August. It was beautiful, comfortable, and staffed by wonderful people! The restaurant served excellent meals and the hotel is conveniently located to everything. We highly recommend The Nero hotel!!

2026-08-12 via Tripadvisor
G
gosiamc Couples
10
Lovely stay & great hospitality
Pros:

We had a lovely stay at Hotel Neri! The hotel is beautiful, and despite booking quite late, we were offered an alternative apartment option that worked really well for us. Great location, close to the metro and few steps from Basilica. The hospitality was excellent from start to finish, and Thoma was especially welcoming and made us feel right at home! Dining was excellent. We would happily stay again!

2026-08-12 via Tripadvisor
E
edwarddX7462DA Couples
10
Hidden Gem in Barcelona
Pros:

Nothing but positives to say about Hotel Neri, great location, very attentive staff, outstanding restaurant. It will be my go to while in Barcelona. Special call out to Tomas, always helpful. Thanks for an excellent stay.

2026-08-08 via Tripadvisor
V
victoriapM4537JE Couples
10
Great experience!
Pros:

Amazing location in the heart of the Gothic quarter! Warning that if you DO get a taxi there are super narrow streets that the taxi may have difficulty navigating.

We were very lucky to come in and have early check-in which we appreciated. They held our bags as we scouted the area. The rooms felt very modern and sophisticated with tall windows and a high ceiling. The amenities in the room especially the organic shampoo/lotion felt very luxurious. Keep in mind the nuts next to the hair dryer are NOT free- they are still part of the minibar even when they're not in there (a tasty miscommunication).

Our room came with breakfast included and every day we were impressed. Yes I ordered the same thing every day but the juices felt freshly squeezed, the yogurt and fruits organic, the pancakes light and fluffy, the iberian ham 10/10. Breakfast is WORTH YOUR MONEY!! Lovely host, lovely front desk, and they even received a package for me.

10/10

2026-08-03 via Tripadvisor
V
viktorijak238 Family
10
Great
Pros:

We chose Neri, because they offered accommodation for the families with the kids, there was a room with an salon where there was a sofa that was used for the kids. Very convenient, as they are in the same place with you and not in another hotel room where you dont see and dont hear them. The room was nice, fully furnished, even had a small kitchen. The room was clean, cleaned every day. They location in the gothic quarter was charming and nice, but had its price - although not too much, but there was some noise, for a person not sensitive to noise it could be ok, but for someone sensitive might be problematic. They also have a nice restaurant, and a really nice breakfast a la carte. The service was very nice and pleasant. Generally I really recommend this hotel, especially to the families with kids.

2026-08-01 via Tripadvisor
N
NataliaM55711 Family Dallas, Texas
10
July stay
Pros:

A wonderful and a very comfortable stay in an apartment. Quiet and central location, very helpful and courteous front desk staff. Would definitely stay again

2026-07-31 via Tripadvisor
M
marjt2015 Couples Sydney, New South Wales
10
Best hotel in the Gothic Quarter
Pros:

Amazing hotel with fantastic staff. Loved Tomas who looked after us from beginning to end. He even helped us with our luggage to find a taxi at the nearby square. Thanks Tomas for going above and beyond.

2026-07-26 via Tripadvisor
W
williamcX2616JQ Family
10
Great stay in the Gothic Quarter.
Pros:

Great experience. Location was perfect for exploring, hotel was marvelous and staff wonderful.

2026-07-25 via Tripadvisor
9
984colinr Couples
10
A characterful hotel experience
Pros:

We enjoyed a warm welcome from a highly personable team. Neri is set in a charming tranquil oasis within the Gothic Quarter. Our well maintained apartment presented as a tasteful blend of traditional structural elements with contemporary accents and It delivered peaceful quietude, ideal for a good night's sleep. We enjoyed delicious breakfasts and friendly professional service. A good choice.

2026-07-24 via Tripadvisor
T
T5280MFjonathans Family
10
Awesome location and perfect for a couple
Pros:

We loved the hotel for our three nights in Barcelona. It had a great location, helpful staff, and excellent food. And it was great to have help booking dinner reservations, a few taxis, and somehow the hotel was able to get us tickets to Sarada Familia when it was all booked up. My wife and I would love to return.

2026-07-22 via Tripadvisor
S
susantF8365FY Family
10
Outstanding experience
Pros:

Hotel Neri is now my favorite hotel in Barcelona. It’s so charming. The staff is incredible. Food was amazing. We stayed in the apartment and it was fantastic especially being able to cook a little bit. Super comfortable exceptionally well located… our first time staying in that area and we loved it. It was filled to the brim with charm.

2026-07-21 via Tripadvisor
A
Aurelien solo_traveller pf
7
Pros:

L’emplacement

Cons:

Le manque de nettoyage et notamment la baignoire

2026-07-19 via Nuitee
V
Vasilii couple es
10
2026-07-18 via Nuitee