Hotel Neri – Relais & Chateaux

Hotels
Relais & Châteaux
9.4 (506 reviews)
San Sever, 5 , Barcelona , es

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent customer service
Stunning atmosphere
Cons:
Difficulty for elderly to exit the bathtub

Categories

Cleanliness
9.15
Hotel is top of the line, clean, and decorated nicely.
Service
9.85
Staff went above and beyond, consistently friendly and professional.
Location
9.65
Perfect location in the historic Gothic Quarter.
Room Quality
9.15
Apartment was spacious, quiet, and beautifully appointed.
Amenities
9.15
Perfect blend of hotel service/amenities and apartment-style convenience.
Value for Money
9.15
Offers excellent value considering the quality of service and accommodations.
Food and Beverage
9.55
Amazing breakfast and warm, delicious experience each morning.
Overall Experience
9.55
Nothing short of exceptional; a stay that created wonderful memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:44

Property Description

Historic Elegance with Modern Luxury

Nestled in the heart of Barcelona's Gothic Quarter, Hotel Neri offers a unique blend of 18th-century charm and contemporary sophistication.

Sophisticated Dining and Relaxation

Indulge in delectable cuisine at the hotel restaurant, unwind with a drink at the terrace bar, or escape to the tranquil library or rooftop garden terrace for a peaceful retreat.

Preserved Heritage and Exclusive Accommodations

With its preserved historic façade, 17th-century stone wall, and Specialty Monument status, Hotel Neri provides a truly exclusive experience. Additionally, guests can opt for luxurious stays in the meticulously restored apartments nearby.

Experience the allure of ancient Barcelona at Hotel Neri Relais & Châteaux. Book your stay now for an unforgettable getaway.

Important information:

For reservations for more than 5 rooms, a prepayment is required:
Once the reservation is made, the hotel will get in touch with the customer to agree on how to prepare the prepayment.

For reservations of 7 nights or more, special payment conditions can be requested.

The maximum occupancy in Casa Neri apartments is 3 adults or 2 adults and 2 children (maximum 12 years-old).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 33 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    People 13 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 506 reviews
Cleanliness: 9.15
Service: 9.85
Location: 9.65
Room Quality: 9.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 9.55
Overall Experience: 9.55
G
Guy solo_traveller gb
8
Excellent stay in the heart of Barcelona.
Pros:

Location was great, room spacious, roof terrace very pleasant, staff very friendly. Hotel charming and boutique, small feel but very classy.

Cons:

Nothing comes to mind.

2026-06-11 via Nuitee
R
Robert solo_traveller ca
10
Pros:

Gorgeous boutique hotel in an incredibly old building and the back terrace faces onto an important historic square with local activity. Loved everything; the room was beautiful, the bed and sheets incredibly comfortable (didn't want to ever get out of bed), the bathroom and shower design gorgeous. We loved the roof and the hotel restaurant's food was really delicious. Lots of little perks made us feel special on our anniversary. Highly recommended if you love a boutique hotel with contemporary touches, comfort and elegance, this one is right up there.

Cons:

Expensive, but it makes sense given the location.

2026-06-09 via Nuitee
P
Phillip Zentner Ling Zentner couple us
10
Excellent location with exceptional service and delicious breakfast
Pros:

Excellent location with exceptional service, customized breakfast, beautiful hotel overall!!

Cons:

It’s pricey, but the service is truly outstanding!!

2026-06-08 via Nuitee
H
Hunter S. couple us
6
Nice hotel. Charming location. Room for improvement on the service.
Pros:

Location was great in that it was walkable. Room was nice.

Cons:

Sometimes the little streets leading to the hotel were dirty and felt sketchy at night. The service didn’t live up to a five-star hotel. The front desk attendant greeted us in a suit, but his white shirt wasn’t tucked in, which looked sloppy. I also sensed a false niceness from the staff, not the kind of genuine service you’d expect at a five-star place. Finally, one bellhop was friendly but overly verbose. He couldn’t take a hint and gave no space for anyone to respond. He eagerly led us to a restaurant right next to the hotel; the ambience was great, but the food was terrible.

2026-06-07 via Nuitee
P
pkeehan Family Fort Worth, Texas
10
Perfect boutique hotel in the Gothic Quarter
Pros:

The size and location were perfect. Staff was very attentive, especially Tomas. The breakfast was very filling with lots of options

2026-06-01 via Tripadvisor
J
josephz367 Couples Cherry Hill, New Jersey
10
Living inside History
Pros:

It's like living in history in these beautiful modern interior rooms with a balcony overlooking the very epicenter of charming old city. Wonderful experience staff exceptional modern interior accommodations. Very pleased.... Truly added much to my adventure. I wish I could have stayed longer. Also adorable little pool up on the roof. Must not be missed, casual ,pleasant...

2026-05-27 via Tripadvisor
M
Macarena couple cl
8
Pros:

La locación

Cons:

La habitación era muy chica
No está incluido el desayuno en la relación Precio calidad la encontré muy alta en relación a otros relais chateau

2026-05-27 via Nuitee
C
Companion645362 Business
10
Off the chart helpful accommodating staff
Pros:

The location of this special boutique hotel is perfect. The staff was off the chart accommodating. It overlooks a small square with a fountain that is charming. It is a quiet place to come back to after a bustling day in Barcelona! It is not a big high end resort, so don’t expect that. We found a neighborhood tapas place and a wine bar right around the corner that became a favorite hang. Thank you Hotel Neri for giving us such a beautiful experience!

2026-05-24 via Tripadvisor
B
bowen12 Couples Oakland, California
10
Pretty hotel in excellent area with nice restaurant
Pros:

Hotel staff was kind. Restaurant and bar excellent. We very much enjoyed the breakfast each morning. Rooftop was relaxing and a nice place to unwind with a beverage from the bar. The location is fantastic. Hotel was quiet.

2026-05-22 via Tripadvisor
I
Igor Aguirre couple pe
9
Todo de primera
Pros:

Habitaciones excelentes.

Cons:

No se podía llegar en carro a la puerta del hotel por obras. Comedor muy oscuro.

2026-05-22 via Nuitee
T
Tammy couple ca
9
Great location in the Heart of Barcelonas Roman / Gothic area
Pros:

The location is excellent .. the staff were very kind especially Thomas who helped us with our golf clubs and getting us a taxi. Plus, the hotel arranged a guide who was excellent.

Cons:

The restaurant was dark .. like really dark.

2026-05-20 via Nuitee
E
ellec625 Family Chicago, Illinois
10
LOVED hotel Neri
Pros:

The hotel was LOVELY and so quaint, yet beautiful. The service was spectacular and the breakfast was delicious. Room was nice and bathroom. Tomas was our bellhop and he was wonderful, we will remember him forever. The setting of the hotel in the gothic quarter was absolutely stunning. We really enjoyed the entire stay.

2026-05-18 via Tripadvisor
K
Katherine extended_group us
6
Great design and location, poor execution and staff.
Pros:

The design was beautiful and the location was perfect.

Cons:

It did not feel like a five star hotel and for the price I would have expected better details; there were broken tiles, sloppy paint jobs, the towel hooks were right above the toilet and trash can. The shampoo and shower gel were in big pots with a cork that you had to either dump out onto your hand or body, and I doubt they change the cork each time, was definitely not hygienic. Also when I asked the front desk to order me a taxi for an early morning pick up I got some attitude and heard him complaining saying “taxi taxi taxi” while I was still in the lobby. They also don’t serve you anything on the rooftop and there was bird poop in the pools. They also had the wrong person’s name in the note that greets you in your room, as well as a bottle of wine, but neither of us drink and it would have been nice to have other options. For the price, it’s small details like that that you come to expect. I should note that we stayed in the apartment, which is more expensive than the hotel rooms.

2026-05-18 via Nuitee
D
daryl1066 Family Prescott, Arizona
10
Boutique in Gothic Quarter
Pros:

Charming boutique hotel in the center of the gothic quarter. Accommodations very comfortable with terrace and outdoor tub. Staff is very willing to please and restaurant is fine dining dinner experience. Breakfast was superb!

2026-05-16 via Tripadvisor
R
Raphael family_with_children ch
5
Too expensive for what it is
Pros:

Location was great.

Cons:

For a Relais Chateau, and given the high price (700 euros/night excl. breakfast), I was expecting better quality.
Flat was fairly small, only one bathroom, no gym at all (was told there was a gym 10-min away but it was closed on Sunday pm and had to pay for it ...)

2026-05-15 via Nuitee
H
Helena family_with_children cz
10
2026-05-14 via Nuitee
Z
Z3886HAlarissaf Family
2
No recommended
Pros:

Hotel itself was great. However I had an incident at the hotel which was ignored by them. I sent them an email, about money missing from my wallet and I never got a reply.

Good evening,

I would like to report $200 dollars missing from my wallet, left in my bag with my belongings, at the hotel yesterday after our arrival. I placed my wallet inside my bag, while we headed to lunch. I didn't leave the hotel with wallet any day because I was warned about the pickpockets. I’m disappointed that this has happen inside the hotel, and I would like to report it.

Thank you,

2026-05-12 via Tripadvisor
D
davincordell Family Corpus Christi, Texas
10
Beautiful and restful spot in middle of Gothic Quarter
Pros:

Beautiful and restful spot in middle of Gothic Quarter

2026-05-09 via Tripadvisor
S
sarafB4775IX Couples Portland, Maine
10
Lovely oasis in Barcelona
Pros:

Top notch service, food, and location. The gentlemen staffing the front desk went out of their way to assist us with any questions and recommendations. Thomas provided us a swift exit, escorting us to a nearby square to find a taxi. The rooftop deck offered a lovely and peaceful respite from the bustling city. Highly recommend this property.

2026-05-08 via Tripadvisor
M
MarcoCBravo solo_traveller br
10
2026-05-07 via Nuitee