Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Nightclub
Free WiFi
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Comfortable room

Categories

Cleanliness
7.96
Standard quality for this hotel tier.
Service
8.43
Standard quality for this hotel tier.
Location
8.47
Standard quality for this hotel tier.
Room Quality
8.72
Cuarto muy cómodo.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.41
Standard quality for this hotel tier.
Food and Beverage
8.46
Standard quality for this hotel tier.
Overall Experience
8.33
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:12

Property Description

Indulge in the ultimate retreat at Kempinski Hotel Chengdu, where luxury meets convenience in the heart of Chengdu.

Unwind in Style
Pamper yourself at our exquisite spa, offering a range of rejuvenating treatments, including massages and facials. For recreation, dive into our indoor pool, or dance the night away at the vibrant nightclub.

Culinary Delights
Savor international cuisine at our renowned Seasons Restaurant or enjoy the convenience of room service. Start your day right with our delicious buffet breakfast, served daily.

Modern Comforts
Stay connected in your spacious, air-conditioned room, complete with premium bedding and deep soaking bathtubs. With complimentary wired and wireless internet, every comfort is at your fingertips.

Experience unparalleled hospitality at Kempinski Hotel Chengdu—reserve your stay today and let the adventure begin!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 52 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 8.72
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.33
A
Alejandra • partner
10
Pros:

Cuarto muy cómodo

2025-08-19 • via Nuitee
K
Kaidi
10
Pros:

It's only 5 mins walk from subway station, clean, and great staff. Only thing was the bar isn't the type you expected where you can hang out and have a drink, most the time it's not open day time or no bartender, just a server with a ipad take your drink order and I felt like I was the only one in there, but it is China the lifestyle of social is very different.

2025-06-27 • via Nuitee
C
Coral • family
10
Pros:

Customer service was fantastic

2025-03-30 • via Nuitee
C
Coral
10
Pros:

The staff were just fantastic

2025-03-29 • via Nuitee
V
Victor • family
10
Pros:

Excellent location near a metro station

2024-12-26 • via Nuitee
K
Kui
10
Pros:

Very good!

2024-09-19 • via Nuitee
W
Wen • self
10
Pros:

Great amenities, room was a little small.
Overall its a great place to stay!

2019-12-07 • via Nuitee
V
Verified traveler • self
8
Pros:

地下鉄の駅から徒歩圏と近くて便利でした。フロントも24h対応をしてくれます。数人のスタッフには英語での会話が可能なことも中国語のできない私には助かりました。部屋も清潔で毎日無料のミネラルウォーターを置いてくれます。

2019-10-06 • via Nuitee
J
John
8
Pros:

Nice hotel but needs renovation - looking a bit tried

2019-09-21 • via Nuitee
K
kuniaki
8
便利なホテル
Pros:

出張の際いつも利用します。
市街地、空港にも近くアクセスはいいです。
朝食も品数が多く美味しいです。
部屋の照明がなく暗いのはちょっと残念です。

2019-09-16 • via Nuitee
W
Wai Man
8
再來成都會再次入住
Pros:

附近沒有公共交通，但門外常有的士在等客。酒店樓下的酒吧晚上氣氛很好，早餐也豐富，整體環境可以接受。

2019-08-26 • via Nuitee
R
Robyn
10
Excellent service and comfort
Pros:

The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.

2019-05-17 • via Nuitee
V
Verified traveler • partner
8
Pros:

日本語対応スタッフがいて有り難かった。

2019-04-19 • via Nuitee
X
Xiaoru
10
很不错
Pros:

舒适并且离机场和大学也还不太远

2019-04-11 • via Nuitee
V
Verified traveler • self
8
Pros:

fenêtre non hermétique, rideaux pas très propre, boiseries montrant des chocs

2019-04-01 • via Nuitee
V
Verified traveler
8
Pros:

Nice staffs. Nice location too. However, need to make very sure what type of room you booked. I booked the nonsmoking room, but while I checked in, I was told I booked smoking and only smoking room left. Fortunately, I have reservation shows nonsmoking and insist to have nonsmoking. Counter told me that Hotels.com did not shows that, so their record was smoking room. Do not know if what he told me is true.

2019-03-30 • via Nuitee
X
Xiaochao
10
Pros:

参加全国糖酒会， 位置很好，虽然人比较多， 各方面的服务仍然很好， 只是最后一晚由于搭建的展位拆除， 整夜都比较吵， 希望明年能改进。

2019-03-25 • via Nuitee
V
Verified traveler
10
Pros:

無料のコーヒーをのんだら　翌日　コーヒーのセットが増えていた　部屋を空けるたび　スリッパを新しく揃えていた　大変な心遣いです

2019-01-05 • via Nuitee
M
Melissa
10
Great hotel in Chengdu
Pros:

A good stay helpful staff . Good hotel although rooms slightly dark

2019-01-03 • via Nuitee
V
Verified traveler
10
Pros:

Meget fint hotell med fantastisk service, anbefales

2018-12-25 • via Nuitee