Peppers Beacon Queenstown

Hotels
Mantra
8.4 (108 reviews)
34 Lake Esplanade, Queenstown, 9300 , Queenstown , NZ

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Ski storage
Concierge service
Wheelchair accessible
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Poor cleanliness
Terrible breakfast
Old furnishings

Categories

Cleanliness
6.4
Reviewers noted poor cleanliness, with stained couches and trash left behind.
Service
10
Service at the reception was described as friendly and accommodating.
Location
10
Location was praised as great and within walking distance.
Room Quality
8.87
Furnishing was old but defined as cosy and homely.
Amenities
9.81
Standard quality for this hotel tier.
Value for Money
7.86
Not worth the price according to the review.
Food and Beverage
5.39
Breakfast described as the worst ever experienced in a hotel.
Overall Experience
8.85
Mixed feelings; great location and service but significant issues with cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:05

Property Description

Discover the perfect blend of luxury and adventure at Peppers Beacon Queenstown, where breathtaking views and top-tier amenities await you.

Recreational Delights
Unwind and explore with our bike rentals or simply take in the stunning vistas from our relaxing terrace and serene garden.

Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the property while enjoying convenient services like concierge assistance and ski storage to make your stay hassle-free.

Comfortable Accommodations
Our 72 well-appointed guestrooms feature modern comforts, including flat-screen televisions, refrigerators, and invigorating rainfall showers, ensuring a restful night's sleep.

Just a short stroll to the iconic Lake Wakatipu and vibrant local attractions, don’t miss your opportunity to book your getaway at Peppers Beacon Queenstown today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.4
Based on 108 reviews
Cleanliness: 6.4
Service: 10
Location: 10
Room Quality: 8.87
Amenities: 9.81
Value for Money: 7.86
Food and Beverage: 5.39
Overall Experience: 8.85
N
Nicky family
10
Pros:

This was an awesome place to stay for our time in Queenstown. Public bus from the airport stops right next to peppers making it super easy to get there. Beautiful across from the lake. Staff were very friendly and helpful and good local knowledge. We were very happy!!!!!

2025-10-04 via Nuitee
L
Luke family_with_children
8
Pros:

Decent place to stay within walking distance

2025-09-13 via Nuitee
M
Maggie
6
Not a great stay
Pros:

The furnishing is old but cosy and homely enough. What was greatly disappointing was the level of cleanliness - the place did not feel clean at all. The couches were stained and there was old belongings/bottle left in the trunk table in the living room. The breakfast was the worst we have ever had in a hotel - please do not book this place just for the breakfast. It was terribly dire. Great location though and service at the reception was friendly. Absolutely not worth it for the price!

2025-08-20 via Nuitee
T
Tayla partner
8
Pros:

Location, room layout, room quality and view were excellent! The only thing stopping it being a 5 star review is the cleanliness. Not filthy but cleaners not thorough. Checked into our room, beds made but not as tidily as I have had in other hotels. Bathroom sink was dirty, sock from previous guests stuck between couch cushions, rubbish in our bedroom behind night stand. Towels were changed daily which was great but I received one that was stained/dirty. Other than that, the room was fantastic and I would absolutely book here again!

2025-07-05 via Nuitee
A
Amanda partner
10
Pros:

Great location and apartment. Staff were fantastic - friendly, helpful and efficient. Check in and check out were fast and easy. Everything about the stay was fabulous

2025-07-01 via Nuitee
C
Cynthia
10
Pros:

Great place, great location, very comfortable

2025-06-16 via Nuitee
N
Nakita family
6
Pros:

I imagine 10 years ago this property would have been an amazing place to stay, unfortunately though, apart from the views and the location this is no longer the case. Sewage smells, lifted carpet, broken phone, faulty lamps, squeaky beds and more. We booked this property on a deal, had I paid the full price I would have been incredibly upset!

2025-06-04 via Nuitee
D
Darren
8
Pros:

The Veiw and closeness to town centre

2025-06-02 via Nuitee
P
Pallavi family
6
Pros:

Good location. However the room was not very clean, leftover food from previous guest was under the coffee table and couch, bathrooms were not very clean with the shower having dirt around doorframe. The rooms were poorly lit and the vents into the bedroom were not working so it was extremely stuffy during the night.

2025-04-08 via Nuitee
G
Gordon partner
10
Pros:

An excellent location for both proximity to the dining/ shopping district as well as views of the lake.

2025-04-06 via Nuitee
F
Francisco Alfonso Martínez partner
6
Pros:

The time in BREAKFAST was terrible ,very basic and horrible service and our bathroom was very old shower cover was very old ,not nice to enjoy a shower

2025-03-30 via Nuitee
J
Joel friends
10
Pros:

Great place to stay with family or friends or even solo

2025-03-21 via Nuitee
R
Robert friends
10
Pros:

Great location and quiet.
Walkable and safe.
Great front desk staff.

2025-03-13 via Nuitee
H
Hayley family
10
Pros:

Our family of 4 had a wonderful few days in Queenstown! Our garden apartment was spacious, clean, quiet and we loved how it was serviced daily. The staff are really friendly. Can't beat the location with a short walk along the lake to the centre of town. One of our beds consisted or two king singles pushed together and it wasn't very comfortable. We used the small carpark area once then parked for free out on the street. One other tiny complaint, the bathroom tap was hard to turn on and you had to be careful not to get splashed as you forcefully lifted the handle. We would definitely stay at Peppers again.

2025-03-02 via Nuitee
P
Peter family
6
Pros:

Had to pay an unexpected fee for parking in a crammed underground parking area. Apart from appartment front door/ windows, no other windows in the bedrooms and although two seperate bedrooms, only one bathroom.

2025-02-26 via Nuitee
G
Gayle
6
Pros:

Nice place but more apartments than hotel which wasnt how it was marketed

2025-02-23 via Nuitee
C
Carrie partner
10
Pros:

Staff very pleasant and helpful. Good location.

2025-02-19 via Nuitee
J
Janice
8
Pros:

We loved our stay in Queenstown . The hotel was in a great location, clean, staff was friendly. My only complaint as we left was our room needs a new bed. It was two twins put together and had a difference in height and was lumpy. The worst bed we have ever slept in and we travel a lot. The pillows were horrible too. I did let the front desk know the owners needed to make a change in that room. The other couple we were with said theirs was great. Thank you

2025-02-19 via Nuitee
A
Andrew partner
10
Pros:

Lovely property. Recommend.

2025-02-16 via Nuitee
C
Cayce friends
10
Pros:

Friendly staff. Convenient location. Clean room.

2025-02-14 via Nuitee