DoubleTree by Hilton Bay City - Riverfront

Hotels
Doubletree by Hilton
9 (508 reviews)
One Wenonah Park Place , Bay City , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Delicious breakfast
Cons:
Issues with toilet facilities
High prices for some amenities
Noise from other rooms

Categories

Cleanliness
8.83
Generally clean, but some reviews mentioned issues with toilet facilities.
Service
9.6
Staff was consistently described as warm, nice, and helpful.
Location
9.34
Great location near the river and within walking distance to amenities.
Room Quality
8.29
Rooms are well appointed but had some complaints about lighting and noise.
Amenities
9.32
Positive comments on the vibrant atmosphere and pool area.
Value for Money
8.28
Some felt the hotel was not worth the price paid.
Food and Beverage
9.03
Breakfast was highlighted as delicious, but some found it expensive.
Overall Experience
9.3
Overall positive sentiments, despite some negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:23

Property Description

Riverfront Location
Located on the east bank of the Saginaw River, Doubletree Hotel Bay City offers a picturesque setting in the heart of Bay City, Michigan. Guests can enjoy stunning river views and convenient access to nearby attractions.

Modern Amenities
Guests can unwind in the indoor swimming pool, stay active in the fitness center, and stay productive in the 24-hour business center. The free high-speed internet access ensures guests stay connected throughout their stay.

Dining and Entertainment
Indulge in delicious American cuisine at the on-site Riverfront Grille & Lounge. After a day of exploring Bay City, guests can relax with a drink and enjoy the vibrant atmosphere of the hotel's restaurant and bar.

Experience comfort, convenience, and hospitality at Doubletree Hotel Bay City - Riverfront. Book your stay now for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 508 reviews
Cleanliness: 8.83
Service: 9.6
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.03
Overall Experience: 9.3
M
Michele couple us
10
Pros:

Clean and I love the cookies

Cons:

Nothing

2026-03-21 via Nuitee
W
Wrzesinski extended_group us
9
2026-02-22 via Nuitee
S
SHONNDELL couple us
9
Great value
Pros:

Everything about my stay was great.

Cons:

Room was a little warm for me at 72 degrees.

2026-02-14 via Nuitee
R
Rob solo_traveller us
9
2026-02-13 via Nuitee
K
Keegan couple us
9
2026-02-10 via Nuitee
M
Matthew family_with_children us
8
2026-01-31 via Nuitee
D
Darin couple us
10
2026-01-31 via Nuitee
J
Jennifer extended_group us
10
Pros:

Staff were very friendly. The room was clean. It was very nice having the lights on in the room when we arrived and my name on the TV

2026-01-28 via Nuitee
J
Jess family_with_children us
7
Pros:

Friendly staff nice clean building

Cons:

Was told there was complementary breakfast while booking and again upon check in but that wasn’t true and it then put us behind schedule

2026-01-28 via Nuitee
D
Diane couple us
8
It was a great family gathering to celebrate my sisters 50th wedding anniversary
Pros:

Location good

Breakfast expensive food mediocer

Cons:

Who ever designed room must have never used the bathroom. The toilet paper is way behind the toilet and very very hard to reach.

2026-01-22 via Nuitee
C
Charles couple us
10
2026-01-22 via Nuitee
L
Lynette family_with_children us
10
Perfect way to end the night
Pros:

The breakfast was delicious. The manager and staff were exceptional. The pool area was clean and rooms are very roomy.

2026-01-20 via Nuitee
S
Shad couple us
10
2026-01-20 via Nuitee
J
JEFFREY couple us
10
Great
Pros:

Excellent

2026-01-20 via Nuitee
A
Ariadne family_with_children us
1
Pros:

I paid for the room and they cancelled it and took my money.

Cons:

They stole my money after I paid and had the room.

2026-01-20 via Nuitee
J
James family_with_children us
10
2026-01-19 via Nuitee
R
Runberg couple us
5
Pros:

Very clean and nice.

Cons:

Some staff were very friendly some not.

2026-01-19 via Nuitee
J
Justin couple us
10
2026-01-19 via Nuitee
J
Jill couple us
7
2026-01-19 via Nuitee
D
Dorothy couple us
9
Overall great stay. Overall nice staff the good far outweighed the negative. Thank you
Pros:

We loved Jessica at check in. Also the staff at the ballroom were wonderful and all of them seemed genuinely happy to be working there. The cookies at check in were an added bonus we did not know about. Our room was quiet and we got the additional pillows we had asked for. Very nice and beautiful place.

Cons:

Lisa that we had for breakfast on Friday morning was rude and really did not seem very pleasant. Agreeably it took me a short time to get seated as I ran into my cousin at another table/ family event, but her comment regarding making my husband wait was uncalled for. Not a big deal but wanted to also say the breakfast could be comped or reduced with a voucher and tv was a little confusing to figure out. Maybe some kind of instructions in room would help.

2026-01-19 via Nuitee