Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean environment
Cons:
High parking fees
Breakfast quality
Plumbing issues

Categories

Cleanliness
8.75
Generally clean but some plumbing issues mentioned.
Service
9.75
Friendly staff and accommodating service were highlighted.
Location
9.75
Great location noted in multiple reviews.
Room Quality
8.75
Rooms were comfortable but some noise issues mentioned.
Amenities
7.75
Few amenities noted, with some disappointment in the breakfast offerings.
Value for Money
7.75
Parking charges were reported as high, impacting perceived value.
Food and Beverage
6.75
Breakfast options were criticized, especially for elite guests.
Overall Experience
8.75
Overall a good stay, with minor frustrations noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:55

Property Description

Luxurious Amenities

San Jose Marriott boasts a 24-hour fitness centre and an inviting outdoor swimming pool for guests to enjoy. Each room is equipped with modern conveniences such as a work desk, flat-screen TV, coffee machine, and a mini-refrigerator.

Convenience at Your Fingertips

Ideally situated just a 2-minute walk from the San Jose McEnery Convention Center, this hotel offers a business centre, concierge lounge, gift shop, and valet parking.

Explore San Jose

Located close to the SAP Center and Santana Row, guests have easy access to entertainment and shopping options. With Mineta San Jose International Airport a short 6.4 km away, San Jose Marriott is the perfect choice for your next stay in the city.

Important information:

Please note: Valet parking is available at a daily rate with in and out privileges. Please contact property for pricing.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 51 per day.

  • Internet

    WiFi is available in all areas and costs USD 14.95 per 24 hours.

Location

Guest Reviews

8.5
Based on 293 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.75
M
Marina • extended_group • us
10
2026-01-28 • via Nuitee
S
Sandra • extended_group • us
10
overall it was a good stay.
Pros:

front desk staff was very friendly and took their time to help me out

Cons:

well i don't get on elevators so i had to look for stairs and it was very complicated finding them lol I took me like 20 minutes of going all around. then on Sunday during the rock n roll run event happening, i tried to go use restroom located on seconds floor and they would not let us go in without a room key. i obviously did not have it with me because i was getting ready to run. that was disappointing. i did also pay for parking and my reservation said it was going to be $53.00 and I got charged $65 :(

2026-01-19 • via Nuitee
L
Luis • couple • us
5
Pros:

It was next to the convention center

Cons:

The parking ? You guys should provide us with free parking. Why did we have to pay for our own parking ?

2026-01-15 • via Nuitee
R
Roxanne • couple • us
9
2026-01-15 • via Nuitee
V
Vera • solo_traveller • gb
3
Good location, but old rooms and beds not comfortable.
Cons:

The sheets were not ironed and unclear if someone slept in the bed before or not. It was too cold in the room and the duvet was thin, the bed was not comfortable. The room was on a third floor next to the gym and conference rooms, it was quite noisy.

2026-01-15 • via Nuitee
S
Steve • extended_group • us
8
Comfortable
Pros:

Location

Cons:

Turn about for pick up & drop off and check in desk not clearly marked upon entering.

Breakfast could be better

2026-01-04 • via Nuitee
D
Dwight • solo_traveller • us
8
I’ll will stay there again
Pros:

Very clean. And staff was nice including the valet parking.
Only thing the ice machine on my floor was out of order had to go to another floor to get ice.

Cons:

We had to call the front desk at 2:30 in the morning due to the next door neighbor’s was having a party. But other than that everything else was fine.

2026-01-02 • via Nuitee
M
Maiko • family_with_children • us
10
2025-12-23 • via Nuitee
A
Annalise • couple • us
8
2025-12-22 • via Nuitee
M
Maps37712788785 • Family • Sacramento, California
10
Excellent customer service
Pros:

My husband and son had a fantastic trip. I do recommend trying to plan meals ahead as there is not a lot of options later at night. They often had volleyball going till 9 PM and despite being a downtown area, it was hard to find things other than bars open that late.

The service was good. The accommodations were excellent. I did have one issue that was quickly resolved in less than 24 hours regarding billing. If you have an event to attend at the convention center, I highly recommend this hotel.

2025-12-15 • via Tripadvisor
E
ericfS3196ZN • Friends getaway
10
Oscker is a mixologist
Pros:

Oscker’s signature drink “osckers anger” was an eclectic hit that touched all levels of my flavor profile. Highly recommend your ask for this hidden menu treat. Ask for the cherry!!!!!!!

2025-11-02 • via Tripadvisor
K
Karen
10
Pros:

Rooms were cleaned very well daily.

2025-10-12 • via Nuitee
R
R1731NBelenak • Solo travel • us
6
M Lounge Breakfast vs Complimentary Restaurant Breakfast
Pros:

M Lounge Breakfast : Platinum/Titanium/Ambassador guest.

I was really disappointed by the M Lounge breakfast at the Marriott San Jose Airport. For a property in such a great location, with newly refreshed and comfortable rooms, I expected a much better experience.

Unfortunately, the M Lounge breakfast does not reflect the standards I’ve come to expect from Marriott’s higher-tier properties. Other Marriott hotels offer their elite guests a full breakfast in the restaurant when the lounge is not preferable. It’s a shame, because a good breakfast sets the tone for the day, and loyal guests like us notice when it’s overlooked.

It’s unfortunate that such a nice hotel, in a convenient and pleasant area, misses the mark on something as simple but meaningful as a proper breakfast offering for its most loyal guests.

2025-10-10 • via Tripadvisor
S
Samantha
10
Pros:

Room was clean and comfortable. Staff was friendly and helpful. Toilet flushed twice every time, which in CA is an issue. Room service food was passable...pizza was cold but tasty, wine was hot but drinkable and I will buy a bottle at a later date to enjoy at the right temp. Gelato was very good! Valet pickup was a bit crazy and the poor guy seems quite confused so pack your patience. Otherwise, great stay.

2025-10-06 • via Nuitee
E
Emily • partner
8
Pros:

parking was not ideal at all

2025-10-06 • via Nuitee
A
Arpan
10
Pros:

Clean rooms, gre

2025-10-05 • via Nuitee
K
Kaleb
10
Pros:

The

2025-10-04 • via Nuitee
T
Tanya
10
Pros:

Good stay

2025-10-03 • via Nuitee
N
Nicolle
10
Pros:

Excellent as always

2025-10-01 • via Nuitee
N
Nick
10
Pros:

Very clean

2025-09-30 • via Nuitee