Mercure Sao Caetano do Sul

Hotels
•
Mercure
8 (268 reviews)
Rua Alegre, 440 , São Caetano do Sul , br
+55 11 4228-9000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Nice amenities
Cons:
Cleanliness issues
Old room conditions
Limited breakfast options

Categories

Cleanliness
6.25
Guests reported issues with cleanliness, including dirty carpets and dusty furnishings.
Service
9.25
Overall feedback indicated excellent service, particularly from hotel staff.
Location
9.25
The location was praised for being convenient and close to events.
Room Quality
6.75
Guests noted that rooms were old and needed maintenance, impacting overall satisfaction.
Amenities
8.25
Amenities like the pool and breakfast were well received.
Value for Money
8.25
Guests felt the hotel offered a good value despite some issues.
Food and Beverage
7.75
Breakfast quality received mixed reviews, with some wishing for more options.
Overall Experience
8.25
Despite some drawbacks, guests expressed a desire to return due to positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:27

Property Description

Luxurious Rooms and Dining Experience:
Indulge in the bright, air-conditioned rooms at Mercure São Caetano and relish Italian dishes paired with select wines at the on-site restaurant.

Fitness and Connectivity Options:
Stay active at the gym and stay connected with high-speed internet in your room or at the business center, ensuring you never miss a beat.

Convenient Location and Accessibility:
Explore nearby bakeries, ATMs, and dining options within walking distance. With easy access to downtown, General Motors, EDS Brazil, and Guarulhos International Airport, convenience is at your doorstep.

Book your stay at Mercure São Caetano now for a memorable experience!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8
Based on 268 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 6.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
R
Rogério • solo_traveller • br
3
Pros:

Funcionários educados

Cons:

Muito caro pelo que oferece.

2026-09-11 • via Nuitee
L
Lucila R Garcia • solo_traveller • br
6
Pros:

Instalação e funcionários gentis.

Cons:

Não ter café da manhã incluso num valor de mais de 400 reais a diária. Fora dos padrões para a região.

2026-09-07 • via Nuitee
E
Edson • couple • br
9
Bom hotel
Pros:

Localização

Cons:

Já me hospedei em Mercure melhor

2026-08-31 • via Nuitee
C
Carlos • solo_traveller • br
10
2026-08-29 • via Nuitee
G
Gomes • solo_traveller • br
10
2026-08-22 • via Nuitee
D
Décio • solo_traveller • br
10
2026-08-09 • via Nuitee
S
sanjana • family_with_children • us
9
Overall very safe comfortable stay.
Pros:

I like that rooms were clean Spacious and both room had balcony. There was kitchen. It was quiet and I safe. Grocery store was close by. Staff especially front desk people were very helpful.

Cons:

Kitchen didn’t have any cooking dish so how can I cook. Gym was closed because of construction.

2026-08-07 • via Nuitee
M
Michael • couple • br
5
Pros:

Não muito pequena

Cons:

Canais de TV com qualidade ruim

2026-08-05 • via Nuitee
C
Cunha Mari • solo_traveller • br
10
2026-08-03 • via Nuitee
F
Fábio • couple • br
2
Bem ruim
Pros:

Nada

Cons:

Sujo; itens quebrados; roupa de cama velha; toalhas ruins; box com fungos.

2026-07-23 • via Nuitee
V
Vladimir • couple • br
8
Pros:

O café da manhã foi excelente. Ótima localização com restaurantes, mercados e farmácias no arredores. O quarto era muito confortável.

2026-07-23 • via Nuitee
R
Rafael • couple • br
10
Nota 10
Pros:

Café da manhã - Conforto do quarto, da cama, banheiro, etc. - Segurança

Cons:

Tamanho da TV e canais disponíveis

2026-07-22 • via Nuitee
D
Diniz • couple • br
10
2026-07-21 • via Nuitee
C
Cleber • solo_traveller • br
7
Pros:

Localização

Cons:

Tudo muito antigo. Microondas sujo, lancheira do café velha. Itens do café não condizem com o preço. Hotel precisa de uma reforma, quarto com aspecto de velho.

2026-07-21 • via Nuitee
R
Ricardo José Vide • couple • pt
5
Aceitavel
Pros:

Piscina, academia

Cons:

O apto encontra-se com cheiro ruim, necessita de reformas. O Manobrista é de uma má educação terrível, aliás já passou da hora do Mercure trocar essa empresa, ou seria muito mais fácil o hospede estacionar o seu próprio carro. A comida do restaurante é péssima. Pedi canja para minha filha que estava com gastroenterite e a sopa era pura gordura do resto da carne que devia ter sido feita. O picadinho veio frio, via-se perfeitamente que foi congelado. Nunca mais como nesse restaurante, péssimo, mais valia esta fechado!

2026-07-14 • via Nuitee
M
Matheus • extended_group • br
7
2026-07-11 • via Nuitee
G
Garcia • solo_traveller • br
7
Boa indicação para estadia funcional.
Pros:

Ótimo atendimento. Boa localização. Apartamento espaçoso.

Cons:

Instalação relativamente antiga. Conservação regular. Funcional, porém datado.

2026-07-06 • via Nuitee
C
CLAUDINEI • solo_traveller • br
8
2026-07-05 • via Nuitee
L
Luiz Eduardo • couple • br
9
Muito boa.
Pros:

Bom café da manhã, recebemos um upgrade. Este apto era muito bom, o que reservamos era muito pequeno.

Cons:

A TV n/ao funcionava.

2026-07-02 • via Nuitee
J
jose lindomar da • couple • br
10
Excelente
Pros:

Experiência excelente gostei

Cons:

Conforto dos quartos

2026-06-30 • via Nuitee