Mercure Sao Caetano do Sul

Hotels
•
Mercure
8 (235 reviews)
Rua Alegre, 440 , São Caetano do Sul , br

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Excellent service
Good location
Nice amenities
Cons:
Cleanliness issues
Old room conditions
Limited breakfast options

Categories

Cleanliness
6.25
Guests reported issues with cleanliness, including dirty carpets and dusty furnishings.
Service
9.25
Overall feedback indicated excellent service, particularly from hotel staff.
Location
9.25
The location was praised for being convenient and close to events.
Room Quality
6.75
Guests noted that rooms were old and needed maintenance, impacting overall satisfaction.
Amenities
8.25
Amenities like the pool and breakfast were well received.
Value for Money
8.25
Guests felt the hotel offered a good value despite some issues.
Food and Beverage
7.75
Breakfast quality received mixed reviews, with some wishing for more options.
Overall Experience
8.25
Despite some drawbacks, guests expressed a desire to return due to positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:27

Property Description

Luxurious Rooms and Dining Experience:
Indulge in the bright, air-conditioned rooms at Mercure São Caetano and relish Italian dishes paired with select wines at the on-site restaurant.

Fitness and Connectivity Options:
Stay active at the gym and stay connected with high-speed internet in your room or at the business center, ensuring you never miss a beat.

Convenient Location and Accessibility:
Explore nearby bakeries, ATMs, and dining options within walking distance. With easy access to downtown, General Motors, EDS Brazil, and Guarulhos International Airport, convenience is at your doorstep.

Book your stay at Mercure São Caetano now for a memorable experience!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for R$ 94.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 34 per day.

Location

Guest Reviews

8
Based on 235 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 6.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
L
Lucrécia • solo_traveller • br
8
2026-05-14 • via Nuitee
E
Erick • solo_traveller • br
6
Pros:

Atendimento

Cons:

Hotel esta ficando velho.

2026-05-10 • via Nuitee
L
Luiz • couple • br
10
2026-05-10 • via Nuitee
S
Silvestre • solo_traveller • br
8
Sem novidades, uma estadia convencional.
Pros:

O tamanho do quarto.

Cons:

Preços um pouco acima do oferecido, café da manhã e estacionamento.

2026-05-05 • via Nuitee
M
Maria • couple • br
10
2026-05-04 • via Nuitee
S
Schneider • couple • br
9
2026-05-02 • via Nuitee
D
Dayane • couple • br
5
Bom hotel porém chega a ser uma falta de respeito a limpeza
Pros:

Ótima Localização , fácil acesso, área de lazer boa

Cons:

Limpeza do quarto. Inaceitável !

2026-04-27 • via Nuitee
E
Erick • solo_traveller • br
8
2026-04-26 • via Nuitee
A
Anapaula • solo_traveller • br
10
Experiência muito satisfatória custo-benefício
Pros:

A acomodações impecáveis tudo muito limpo aconchegante com todos os itens necessários para uma estadia confortável cama luzes ar-condicionado banheiro shampoo condicionador creme hidratante touca para banho realmente sensacional

2026-04-21 • via Nuitee
M
Monalisa • solo_traveller • br
8
2026-04-20 • via Nuitee
P
PAULOPAIVA LOPES • couple • br
9
boa
Pros:

Do hotel sim

Cons:

Café da Manha

2026-04-17 • via Nuitee
A
Abner • solo_traveller • br
10
2026-04-17 • via Nuitee
N
nedson carlos • couple • br
10
2026-04-15 • via Nuitee
P
PAULOPAIVA LOPES • couple • br
9
Foi bioa
Pros:

O café da manhã deixa desejar, pão vencido e omelete queimado,

Cons:

Café da manhã

2026-04-13 • via Nuitee
R
Rubria • couple • ae
5
Pros:

Nada

Cons:

Localização muito barulho não tem janelas anti Ruído, quarto muito antigo. Móveis velhos.

2026-04-08 • via Nuitee
L
Luiz Gonçalves Halipar • solo_traveller • br
8
2026-04-06 • via Nuitee
B
Bruno J R Gomes • family_with_children • br
6
2026-04-05 • via Nuitee
V
Vinícius • couple • br
10
Uma estadia excepcional, excelente.
Pros:

O conforto do quarto foi excelente. Um bônus para a equipe que reservou um quarto sile cioso, conforme k solicitado

Cons:

Pelo valor pago acho que poderia incluir o café da manhã. Na cozinha tem fogão de indução, porém não tem panelas ou utensílios mínimos para usar. Precisa ajustar.
Já frequentei o hotel algumas vezes e sempre confirmam meus dados em voz alta, poderiam ser mais discretos

2026-04-04 • via Nuitee
J
Jonathan • solo_traveller • br
9
2026-04-03 • via Nuitee
J
Jaime Eugênio • solo_traveller • br
6
Pros:

O atendimento e equipe muito boa

Cons:

Quarto com muita umidade e mofo

2026-04-02 • via Nuitee