Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Accommodating staff
Cons:
Small rooms
Narrow lift
Wi-Fi quality

Categories

Cleanliness
9.61
Consistently mentioned as clean and well-maintained across reviews.
Service
9.88
Staff were described as friendly, accommodating, and helpful.
Location
9.82
Perfect location near attractions, making it very convenient for guests.
Room Quality
8.37
Some rooms were noted as small, which affected the overall comfort.
Amenities
8.7
Basic amenities were highlighted, but some guests criticized the Wi-Fi and lift size.
Value for Money
8.56
Some guests found the hotel a bit pricey for the room sizes offered.
Food and Beverage
8.41
Limited mention of food services, but adequate options available.
Overall Experience
9.48
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:35

Property Description

Historical Charm
Located just 250 metres from Florence Cathedral, The Frame is housed in a historical building renowned for its connection to the iconic Mona Lisa. The property exudes charm and history, offering guests a unique and memorable stay.

Individually Designed Rooms
Each room at The Frame Hotel is a blend of comfort and style, featuring unique furnishings and modern amenities such as air conditioning, a minibar, and a flat-screen TV. The private bathrooms are equipped with complimentary toiletries, ensuring a pleasant and relaxing stay for every guest.

Central Location
Situated in the heart of Florence's historical centre, The Frame Hotel boasts original exposed stone and brick elements, adding to its character. With the Santa Maria Novella Train Station just a 5-minute walk away, guests can easily explore all that the city has to offer.

Experience the charm and history of Florence at The Frame Hotel. Book your stay now for an unforgettable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for € 20 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for € 20 per person per night when using an available extra bed.
    Children from 7 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 886 reviews
Cleanliness: 9.61
Service: 9.88
Location: 9.82
Room Quality: 8.37
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 8.41
Overall Experience: 9.48
G
Gonzalo • couple • es
6
Pros:

Nada de particular

Cons:

Baño, desayuno pobre

2026-04-04 • via Nuitee
S
sattam • couple • sa
4
Small rooms, not comfortable, not convenient
Pros:

Near to center

Cons:

Room is very small, no view

2026-04-02 • via Nuitee
N
Nour • extended_group • gb
9
2026-04-01 • via Nuitee
P
PALOMA • extended_group • es
9
Pros:

Situación y atención del personal

2026-04-01 • via Nuitee
D
Daniela • couple • br
10
Pros:

Hotel muito charmoso, com localização excelente. Vale muito a pena!!

Cons:

Gostei de tudo

2026-03-30 • via Nuitee
I
INTISSAR • family_with_children • tn
10
TOP!
Pros:

L'hôtel est très bien situé. Nous avons visité tous les sites de Florence à pied.
Equipement au top et personnel très professionnel et à l'écoute.

Cons:

RAS

2026-03-30 • via Nuitee
J
Jacey • extended_group • us
10
2026-03-29 • via Nuitee
F
Francesca • couple • it
10
Pros:

Albergo davvero bello!!

2026-03-25 • via Nuitee
H
Hannah • family_with_children • us
10
Pros:

Great location. Comfortable beds

2026-03-25 • via Nuitee
W
Wejdan • extended_group • sa
10
2026-03-24 • via Nuitee
R
Rodrigo • family_with_children • br
10
2026-03-23 • via Nuitee
I
Iryna • solo_traveller • gb
10
Pros:

Сучасний і стильний

2026-03-22 • via Nuitee
S
Swedlund • couple • us
10
Pros:

The Frame staff was really nice and helpful. The Frame is a perfect location. Walk from train, two blocks from the center of town.

2026-03-20 • via Nuitee
V
Vetrova • family_with_children • fr
5
2026-03-17 • via Nuitee
B
brad • family_with_children • us
10
An absolutely fabulous hotel! From the staff very helpful to the amazing location. Highly recommend!
Pros:

Location and amenities

Cons:

Nothing. It was perfect!

2026-03-17 • via Nuitee
Y
Yanyun • couple • it
7
2026-03-17 • via Nuitee
H
Harriet • solo_traveller • gb
10
Great service. Great location.
Pros:

Such great staff. Each time I came in or left they were kind, thoughtful and offered help.

2026-03-15 • via Nuitee
G
Giulia • family_with_children • it
10
2026-03-15 • via Nuitee
S
Stuart • couple • gb
10
Pros:

Lovely hotel. Clean and well appointed rooms. Fantastic location. Easy walking distance to all attractions and restaurants.

Cons:

Having to come home.

2026-03-13 • via Nuitee
G
Giulia • solo_traveller • it
10
Arredamento moderno e curato
Pros:

Palazzo antico con bellissima ristrutturazione moderna. Posto accogliente e funzionale.
Pulizia ottima, personale gentile.
Solare e disponibile la signora delle colazioni.
Rifornimento di acqua gratis, possibilità di deposito bagagli.
Vicinissimo al Duomo. Lungo una bella via di negozi e locali carini

2026-03-13 • via Nuitee