Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Accommodating staff
Cons:
Small rooms
Narrow lift
Wi-Fi quality

Categories

Cleanliness
9.61
Consistently mentioned as clean and well-maintained across reviews.
Service
9.88
Staff were described as friendly, accommodating, and helpful.
Location
9.82
Perfect location near attractions, making it very convenient for guests.
Room Quality
8.37
Some rooms were noted as small, which affected the overall comfort.
Amenities
8.7
Basic amenities were highlighted, but some guests criticized the Wi-Fi and lift size.
Value for Money
8.56
Some guests found the hotel a bit pricey for the room sizes offered.
Food and Beverage
8.41
Limited mention of food services, but adequate options available.
Overall Experience
9.48
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:35

Property Description

Historical Charm
Located just 250 metres from Florence Cathedral, The Frame is housed in a historical building renowned for its connection to the iconic Mona Lisa. The property exudes charm and history, offering guests a unique and memorable stay.

Individually Designed Rooms
Each room at The Frame Hotel is a blend of comfort and style, featuring unique furnishings and modern amenities such as air conditioning, a minibar, and a flat-screen TV. The private bathrooms are equipped with complimentary toiletries, ensuring a pleasant and relaxing stay for every guest.

Central Location
Situated in the heart of Florence's historical centre, The Frame Hotel boasts original exposed stone and brick elements, adding to its character. With the Santa Maria Novella Train Station just a 5-minute walk away, guests can easily explore all that the city has to offer.

Experience the charm and history of Florence at The Frame Hotel. Book your stay now for an unforgettable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for € 20 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for € 20 per person per night when using an available extra bed.
    Children from 7 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 886 reviews
Cleanliness: 9.61
Service: 9.88
Location: 9.82
Room Quality: 8.37
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 8.41
Overall Experience: 9.48
S
Stuart • couple • gb
10
Pros:

Lovely hotel. Clean and well appointed rooms. Fantastic location. Easy walking distance to all attractions and restaurants.

Cons:

Having to come home.

2026-03-13 • via Nuitee
K
KIRÁLYKUTI • solo_traveller • hu
10
Nagyon szuper szálloda, szívesen szállnák meg máskor is a Firenzében a The Frame Hotel szállodában
Pros:

A The Frame Hotel Firenzében nagyon jó helyen található, közel a Vasútállomáshoz, a történelmi városközponthoz. Nagyon könnyen rövid idő alatt gyalogosan megközelíthető minden fontos látnivaló, nevezetesség. A környéken számos étterem, pizzéria, bár, fagylaltozó, cukrászda, pékség, söröző, borozó található, így az étkezés is gyorsan megoldható. Vásárláshoz nem messze van a nagyon elegáns, híres, luxus divatházak butikjai (via Tornabuoni) , és számos más híres üzletek boltjai, ruhaboltok, cipőboltok, ékszerboltok, valamint a elegáns Rinascente áruház (Piazza della Repubblica), tehát minden termék megtalálható.

Cons:

Nem volt olyan ami nem tetszett volna a szállodában. Csak pozitív véleményem van mindenről. Nagyon egyedei szálloda Firenzében, a szálloda történelme rendkívül, történelmi hely színhelye. A világhírű Mona Lisa (olasz nyelven: La Gioconda) festmény megtalálásának a helye. Olyan szálloda, amilyen más nem található Firenzében. Nagyon kényelmes, modern szálloda. Nagyon hangulatosak a szobákban található modern műalkotások a Mona Lisa festményről. A szobákban az ágyak nagyon kényelmesek, az ablakok szigetelése nagyon jó, semmi zaj nem hallható a környékről, az utcákból. A reggeli is nagyon finom, és nagyon jónak találtam a minden délutáni ingyenes teát, sós és édes süteményekkel. A szálloda dolgozói mindenki rendkívül kedves, segítőkész, barátságos. Minden kérést próbálnak teljesíteni. A szállodában való tartózkodás nagyon családias. A szálloda beltéri berendezése is modern, nagyon jó és egyedi a csigalépcső, és a folyosókon, lépcsőn található modern műalkotások a Mona Lisa festményről.

2026-03-13 • via Nuitee
G
Giulia • solo_traveller • it
10
Arredamento moderno e curato
Pros:

Palazzo antico con bellissima ristrutturazione moderna. Posto accogliente e funzionale.
Pulizia ottima, personale gentile.
Solare e disponibile la signora delle colazioni.
Rifornimento di acqua gratis, possibilità di deposito bagagli.
Vicinissimo al Duomo. Lungo una bella via di negozi e locali carini

2026-03-13 • via Nuitee
C
Corrado • solo_traveller • it
10
3 volta consecutiva. Il mio hotel quando vado a Firenze
Pros:

Pulita, elegante, dí prestigio

2026-03-12 • via Nuitee
V
Valeria • couple • ca
10
2026-03-12 • via Nuitee
F
frauke • solo_traveller • fr
5
ok
Pros:

la situation dans la ville

Cons:

la couette trop juste et fin

2026-03-10 • via Nuitee
H
hande • couple • tr
10
Pros:

Temizlik güleryüz konum harikaydı

2026-03-10 • via Nuitee
D
Danelle • couple • au
10
Perfect for a stay in Florence
Pros:

The location was perfect. Rooms are small but have everything you need and very clean.
Staff are helpful and you get free sparkling or water refills.
The building has kept if historic charm but has all the modern amenities.

Cons:

Nothing

2026-03-10 • via Nuitee
K
Kochan • family_with_children • us
10
2026-03-06 • via Nuitee
C
Courtney • solo_traveller • us
6
Great location, clean but very tiny.
Pros:

The location, the art, the staff, unlimited refills of cold water (upstairs). Walking distance to train and Duomo.

Cons:

Extremely small room, when opening window for airflow, smelt like someone was right outside of the window smoking.

2026-03-04 • via Nuitee
J
Julius Cesar • solo_traveller • au
9
I booked a small room for my self and I’m very happy with it. They are very nice and clean. The place is also close to t
Pros:

The room is nice and very clean.

Cons:

Wifi is a bit weak but the rest are all 💯

2026-03-04 • via Nuitee
V
Vasiliki Eirini • family_with_children • gr
10
Pros:

Πολύ όμορφο ξενοδοχείο, σε τέλεια τοποθεσία, 5' από τον σταθμό του τρένου, αλλά και δυπ βήματα από τον καθεδρικό. Καθαρό δωμάτιο με όλες τις ανέσεις. Το προσωπικό πολύ ευγενικό και εξυπηρετικό.

Cons:

Το δωμάτιο δεν ήταν ιδοαίτερα μεγάλο, ήταν κάπως στενό. Επίσης το πρωινό μπορεί να βελτιωθεί.

2026-03-04 • via Nuitee
J
Jean • couple • fr
8
2026-03-04 • via Nuitee
S
Silvia • family_with_children • es
10
Maravilloso
Pros:

Ubicacion, estado del hotel.Amabilidad personal . Sin duda gra hotel para visitar Florencia

Cons:

NASA

2026-03-03 • via Nuitee
N
Noelia • family_with_children • es
10
Pros:

La limpieza, los pequeños detalles, el desayuno, la hora del té y la amabilidad y simpatía del personal.

Cons:

Hacia un poquito de frío en la habitación

2026-03-02 • via Nuitee
C
Christelle • solo_traveller • fr
10
Pros:

Un accueil exceptionnel ! Le personnel est particulièrement aimable et attentionné. La personne qui s’occupe des petits déjeuners est adorable. Emplacement parfait pour visiter Florence. Une super étape pour notre séjour à Florence.

2026-03-02 • via Nuitee
G
Giuseppe • extended_group • it
9
Soluzione perfetta per visitare Firenze
Pros:

Posizione perfetta a due passi dal Duomo e dal centro turistico di Firenze. Il parcheggio a pagamento a due passi dall’hotel. Tutto molto bene. Colazione ottima. Sicuramente lo consiglio vivamente

2026-03-01 • via Nuitee
M
Maria • solo_traveller • gr
10
2026-03-01 • via Nuitee
P
Peter • couple • nl
5
2026-02-28 • via Nuitee
F
flore • family_with_children • fr
10
2026-02-28 • via Nuitee