Hilton Garden Inn Des Moines/Urbandale

Hotels
•
Hilton Garden Inn
8.8 (288 reviews)
8600 Northpark Drive , Urbandale , us
+1 515-270-8890

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and cozy room
Good location
Decent amenities
Cons:
Smelly corridors
Dirty bathroom floors
Breakfast not included

Categories

Cleanliness
8.3
Some reviews mentioned dirty bathroom floors and corridors with unpleasant smells.
Service
9.3
Mostly positive experiences with staff friendliness, although some issues with check-in.
Location
9.3
Conveniently located near restaurants and attractions, generally praised by guests.
Room Quality
8.8
Comfortable and clean rooms reported by most guests, although some mentioned they were basic.
Amenities
8.8
Amenities generally met expectations, though breakfast was extra.
Value for Money
8.3
Perceived as decent, but some guests felt that the price did not match quality.
Food and Beverage
8.8
Breakfast was enjoyed by some, but additional charges caused disappointment for others.
Overall Experience
8.8
Overall a comfortable stay with positive aspects, although there were minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:12

Property Description

Convenient Location
Located just off Interstate 80, the Hilton Garden Inn Des Moines/Urbandale offers easy access to downtown Des Moines and nearby attractions.

Modern Amenities
Enjoy modern in-room amenities such as MP3 compatible radios, microwaves, and mini-refrigerators for a comfortable stay.

Leisure Facilities
Relax and unwind with an indoor swimming pool, on-site fitness center, and a 24-hour convenience store for all your needs.

Book your stay at the Hilton Garden Inn Des Moines/Urbandale now to experience convenience and comfort during your visit to Johnston, Iowa.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSM

Location

Guest Reviews

8.8
Based on 288 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
J
Jackie • solo_traveller • us
8
2026-08-17 • via Nuitee
H
Hutchings • couple • us
10
Pros:

It was very clean and very accessible from the interstate.

2026-08-16 • via Nuitee
T
Toben • family_with_children • us
4
Cons:

Expensive for somewhere without continental breakfast

2026-08-16 • via Nuitee
W
Warren • family_with_children • us
9
Pros:

Nice rooms

Cons:

Price was high

2026-08-11 • via Nuitee
A
Angela • family_with_children • us
10
2026-07-20 • via Nuitee
C
Carolyn • couple • us
9
Would stay at this location again
Pros:

We did prebook room as we new the wedding reception. Appreciated breakfast options within the hotel/on site parking options.

2026-07-19 • via Nuitee
4
437nadiner • Couples • Jamestown, North Dakota
4
Very disappointing
Pros:

Very expensive for what the rooms are ! We got the “special room rate” for a block of rooms reserved for a wedding, about $60-70 dollars MORE a night than we could have booked online ! And breakfast NOT included, $14.99 for a basic breakfast buffet you find at others hotels but are complimentary to guests ! Items were not even hot !
Rooms were far behind what is expected at $179. per night. Need updating and refurbishing.
Would not recommend !

2026-07-18 • via Tripadvisor
R
Reuben • couple • us
10
2026-07-15 • via Nuitee
W
Warren • family_with_children • us
9
Pros:

Great location
Easy to check in
Staff was nice
Rooms were clean

2026-07-15 • via Nuitee
A
Andriy • solo_traveller • ua
10
2026-07-14 • via Nuitee
A
Andrii • solo_traveller • ua
9
2026-07-13 • via Nuitee
T
To • couple • ca
5
Pros:

Location.

Cons:

Laundry room very dirty...

2026-06-24 • via Nuitee
B
Bridgett • couple • us
9
2026-06-11 • via Nuitee
H
Holden • solo_traveller • us
9
2026-06-07 • via Nuitee
R
Roxanne • couple • us
10
2026-06-04 • via Nuitee
P
Pamela • couple • us
10
2026-05-28 • via Nuitee
M
Mary Lou • solo_traveller • us
5
Could have been great, but wasn't!
Pros:

Clean, fresh, loved that they had a small bar that served good food!!! Such a nice new twist!!! Great breakfast crew Saturday morning!!! The bartender was exceptional too!!
No wifi my entire stay! Not helpful!! Couldn't leave my room without leaving the door propped open or getting an employee to come open it, which was a pain!! They couldn't make keys without the wifi! I had work to do and couldn't do that either-a major inconvenience!!!

Cons:

See above

2026-05-24 • via Nuitee
K
Kathy • couple • us
9
2026-05-10 • via Nuitee
R
Robert • solo_traveller • us
8
2026-05-05 • via Nuitee
D
Don • couple • us
9
2026-05-01 • via Nuitee