Premier Hotel Regent

Hotels
•
Premier Hotels & Resorts
8.2 (1501 reviews)
22 Esplanade, Beach Front , East London , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Poor service
Dated facilities

Categories

Cleanliness
7.03
The carpet in the passage was dirty.
Service
7.5
Concierge was unfriendly and staff did not provide adequate assistance.
Location
10
The location of the hotel was appreciated by multiple reviewers.
Room Quality
8.04
Rooms were dated and had amenities for only one guest.
Amenities
7.49
Lacked basic amenities like a fridge and microwave, which were mentioned as negatives.
Value for Money
9.52
Good value for money mostly, but issues reported affect perceived value.
Food and Beverage
8.98
Breakfast was enjoyable, although there were issues with service.
Overall Experience
7.03
Overall stay was very poor; multiple issues reported affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms, each equipped with modern amenities such as a TV, tea/coffee maker, and phone. Upgrade to a room with a balcony for stunning views.

Delectable Dining Options
Indulge in a variety of culinary delights at our two restaurants. Enjoy a fine dining experience at the Grill Room Restaurant or savor a traditional carvery meal at our Sunday buffet. For a more laid-back atmosphere, head to the Y-Knot Pub with its panoramic views of the Indian Ocean.

Convenient Location
Situated on the Esplanade, our hotel is just a short drive away from popular shopping destinations and the airport. Explore the city with ease and let our 24-hour staff assist you with any arrangements.

Book your stay at Premier Hotel Regent now for a memorable experience in East London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ELS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for ZAR 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1501 reviews
Cleanliness: 7.03
Service: 7.5
Location: 10
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 7.03
Z
Zuko • family_with_children • za
6
Pros:

Sea view

Cons:

The fact that cooler boxes must be searched by the security guards

2026-04-25 • via Nuitee
C
c0rlettn • Business
10
The best
Pros:

There is always a room for improvement.
I enjoyed the stay, very welcoming

2026-04-23 • via Tripadvisor
Y
Yolisa • family_with_children • za
10
2026-04-23 • via Nuitee
C
Chris • solo_traveller • za
7
2026-04-21 • via Nuitee
X
Xola • couple • za
5
2026-04-21 • via Nuitee
N
Nompumelelo • couple • za
9
A pleasant stay, we were well taken care of
Pros:

We had a very pleasant stay, all staff made sure our stay was a pleasant one... I cannot fault anything.

Cons:

All went well, very happy

2026-04-20 • via Nuitee
M
matiwane • couple • za
8
It was incredible
Pros:

The rooms are spacious and clean.

Cons:

There was no microwave and the fact that we had to go to the fourth floor to iron

2026-04-20 • via Nuitee
F
Fred • couple • za
10
2026-04-20 • via Nuitee
L
Lizwi • family_with_children • za
10
2026-04-20 • via Nuitee
C
Colin • extended_group • za
8
Very much enjoyed, will recommend to my friends
Pros:

The experience was very good and more than met expectations. Truly value for money. The ambience of the hotel was great, the dinner was very good.

Cons:

TV should be in the room and was difficult to find the channels.

2026-04-19 • via Nuitee
M
Mvula • solo_traveller • za
3
incompetent
Pros:

Not enjoyable

Cons:

The bed was not in good standard

2026-04-17 • via Nuitee
B
Babalwa • extended_group • gb
10
Very comfortable stay
Pros:

Everything! Location, all staff very friendly, helpful and welcoming from reception to restaurant staff.
Everything you need for a comfortable stay and more. Room very big and spacious.
Breakfast very delicious with lots of options

Cons:

Nothing

2026-04-17 • via Nuitee
A
Akona • solo_traveller • za
7
Pros:

Location.

Cons:

The property is very dated and due for some work. They should especially consider removing the carpets.

2026-04-14 • via Nuitee
S
Sugan • couple • za
10
2026-04-13 • via Nuitee
D
Dube • solo_traveller • za
10
2026-04-12 • via Nuitee
Z
Ziyanda • solo_traveller • za
10
2026-04-12 • via Nuitee
D
Dube • family_with_children • za
10
2026-04-12 • via Nuitee
T
Thembi • couple • za
10
My stay was great from safety at the gate to the reception
Pros:

Peace

Cons:

Nothing except that my room was not ready when I arrived but they managed to change to the same comfortable room

2026-04-12 • via Nuitee
Y
Yolanda • solo_traveller • za
7
Pros:

The location, the cleanliness, the comfort, the view are to die for, I cannot wait to go back in December.

Cons:

The TV Channels are limited, not cool at all. The ironing station is too far, and they only have 1.

2026-04-09 • via Nuitee
S
Stella Bongiwe • couple • za
10
I was good
Pros:

I didn't have breakfast i was leaving early

Cons:

N/A

2026-04-09 • via Nuitee