Premier Hotel Regent

Hotels
•
Premier Hotels & Resorts
8.2 (1417 reviews)
22 Esplanade, Beach Front , East London , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Poor service
Dated facilities

Categories

Cleanliness
7.03
The carpet in the passage was dirty.
Service
7.5
Concierge was unfriendly and staff did not provide adequate assistance.
Location
10
The location of the hotel was appreciated by multiple reviewers.
Room Quality
8.04
Rooms were dated and had amenities for only one guest.
Amenities
7.49
Lacked basic amenities like a fridge and microwave, which were mentioned as negatives.
Value for Money
9.52
Good value for money mostly, but issues reported affect perceived value.
Food and Beverage
8.98
Breakfast was enjoyable, although there were issues with service.
Overall Experience
7.03
Overall stay was very poor; multiple issues reported affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms, each equipped with modern amenities such as a TV, tea/coffee maker, and phone. Upgrade to a room with a balcony for stunning views.

Delectable Dining Options
Indulge in a variety of culinary delights at our two restaurants. Enjoy a fine dining experience at the Grill Room Restaurant or savor a traditional carvery meal at our Sunday buffet. For a more laid-back atmosphere, head to the Y-Knot Pub with its panoramic views of the Indian Ocean.

Convenient Location
Situated on the Esplanade, our hotel is just a short drive away from popular shopping destinations and the airport. Explore the city with ease and let our 24-hour staff assist you with any arrangements.

Book your stay at Premier Hotel Regent now for a memorable experience in East London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ELS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for ZAR 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1417 reviews
Cleanliness: 7.03
Service: 7.5
Location: 10
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 7.03
A
Ayanda • family_with_children • za
10
Pros:

It was perfect

Cons:

Nothing

2026-03-14 • via Nuitee
D
Dano • family_with_children • za
8
2026-03-13 • via Nuitee
C
Changuin • extended_group • za
9
2026-03-13 • via Nuitee
Q
Qhawe • couple • za
10
2026-03-12 • via Nuitee
D
Dr Mmatele Petunia • family_with_children • za
8
Definitely a family favourite
Pros:

Great variety in breakfast . Oerfect beachfront location . Clean neat rooms . Gym and spa available . Beautiful pool

Cons:

There was no bar fridge to store cooldrinks in the room.

2026-03-11 • via Nuitee
M
MAURICE • extended_group • za
8
2026-03-11 • via Nuitee
B
Brett • solo_traveller • za
7
2026-03-10 • via Nuitee
V
vuyani • family_with_children • za
10
Pros:

Everything

Cons:

Nothing

2026-03-09 • via Nuitee
A
Anthea • extended_group • za
6
Disappointed
Pros:

Staff were swift and efficient. Location was great.

Cons:

I booked a sea view room with a double bed. I was not given a sea view room. The room had twin beds. The a/c was difficult to operate and only cooled the living area, not the bed room. The fan in the bedroom had a really loud screech all night. There was exterior noice from the ICC that came into the bedroom.

2026-03-09 • via Nuitee
C
Climber68463723901 • Business
10
I had a beautiful experience everything is 100%
Pros:

The rooms are neat
Close to amenities
Service 100%

2026-03-08 • via Tripadvisor
S
Sikweza • solo_traveller • za
8
Good
Pros:

The breakfast was great!

Cons:

I booked a room with balcony, however I only found out the room doesn't have one in the morning,because I checked in at 00:00.

2026-03-07 • via Nuitee
C
Constance • family_with_children • za
9
Amazing.
Pros:

Rooms are neat, tidy and quiet. Amazing lighting in the room. The suites facing the sea view are breathtaking. This hotel caters to the needs of customers.

Cons:

Nothing.

2026-03-05 • via Nuitee
T
Thandolwethu • solo_traveller • za
5
it was fair location get price was cheap. staff was friendly but bathrooms need attention.
Cons:

bathrooms need attention.carpets need attention

2026-03-05 • via Nuitee
N
Ntuthuko • family_with_children • za
10
Pros:

Location, staff

Cons:

Nothing

2026-03-02 • via Nuitee
S
Sakhe • family_with_children • za
9
2026-02-25 • via Nuitee
S
Sanelisiwe • couple • za
10
Pros:

My stay was great

Cons:

No fridge

2026-02-24 • via Nuitee
M
Mzwandile • solo_traveller • za
9
2026-02-24 • via Nuitee
L
Lamla • solo_traveller • za
10
2026-02-23 • via Nuitee
H
Hazel • solo_traveller • za
10
Awesome
Pros:

Quiet and clean bathroom and linen , beautiful sea breeze

Cons:

None

2026-02-23 • via Nuitee
N
Ncumisa • solo_traveller • za
9
2026-02-23 • via Nuitee