Premier Hotel Regent

Hotels
•
Premier Hotels & Resorts
8.2 (1576 reviews)
22 Esplanade, Beach Front , East London , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Poor service
Dated facilities

Categories

Cleanliness
7.03
The carpet in the passage was dirty.
Service
7.5
Concierge was unfriendly and staff did not provide adequate assistance.
Location
10
The location of the hotel was appreciated by multiple reviewers.
Room Quality
8.04
Rooms were dated and had amenities for only one guest.
Amenities
7.49
Lacked basic amenities like a fridge and microwave, which were mentioned as negatives.
Value for Money
9.52
Good value for money mostly, but issues reported affect perceived value.
Food and Beverage
8.98
Breakfast was enjoyable, although there were issues with service.
Overall Experience
7.03
Overall stay was very poor; multiple issues reported affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms, each equipped with modern amenities such as a TV, tea/coffee maker, and phone. Upgrade to a room with a balcony for stunning views.

Delectable Dining Options
Indulge in a variety of culinary delights at our two restaurants. Enjoy a fine dining experience at the Grill Room Restaurant or savor a traditional carvery meal at our Sunday buffet. For a more laid-back atmosphere, head to the Y-Knot Pub with its panoramic views of the Indian Ocean.

Convenient Location
Situated on the Esplanade, our hotel is just a short drive away from popular shopping destinations and the airport. Explore the city with ease and let our 24-hour staff assist you with any arrangements.

Book your stay at Premier Hotel Regent now for a memorable experience in East London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ELS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for ZAR 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1576 reviews
Cleanliness: 7.03
Service: 7.5
Location: 10
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 7.03
N
Nomabaso • couple • za
6
I will forever recommend the place to all that I know.
Pros:

Friendly and caring staff especially the reception team and potters.

Cons:

The days I spent were few. How I wish we had the whole week.

2026-05-30 • via Nuitee
Q
Quest00867097018 • Business
10
Great!
Pros:

The staff are friendly and very helpful
Room was great. The food was good.

2026-05-29 • via Tripadvisor
M
Muriithi • solo_traveller • za
10
2026-05-29 • via Nuitee
W
Wongalethu • family_with_children • za
10
2026-05-28 • via Nuitee
M
Mpetshe • solo_traveller • za
10
2026-05-28 • via Nuitee
S
Samantha • solo_traveller • za
10
Pros:

The staff were friendly and helpful

2026-05-27 • via Nuitee
M
Mhlanga • solo_traveller • zw
10
At least have a usd pot if all plugs are round
Pros:

Food

Cons:

The charching plugs where all round and l hasd square mmmm the receptionist didnt do justice to us till tomorrow we couldn't charge our fones

2026-05-26 • via Nuitee
S
Seawaba Eulenda • solo_traveller • za
7
Pros:

Spaciousness of the room

Cons:

Carpet smell
Aircon did not work well

2026-05-26 • via Nuitee
M
Matsha • family_with_children • za
9
ouir stay was great
Pros:

The breakfast was great and the location is just a walking distance.

Cons:

The coffee was not my favorite

2026-05-26 • via Nuitee
G
GrandTour43916524002 • Family
8
Worthy the price but better bring your own Iron
Pros:

Perfect area, cozy rooms, Nice food but frustrating Ironing options and parking area.

2026-05-25 • via Tripadvisor
S
Siya BHELE Njokweni • solo_traveller • za
8
2026-05-25 • via Nuitee
V
vuyile • solo_traveller • za
10
Pros:

I wish they were refrigerator and microwave in the room

Cons:

Nothing

2026-05-25 • via Nuitee
S
SIRE • family_with_children • za
8
Area neat and clean, but better bring your own iron and carport.
Pros:

Breakfast was perfect. The food was good and worth the price

Cons:

The ironing options are frustrating.
For a beautiful place like this we need carports.

2026-05-25 • via Nuitee
X
Xoliswa Magxala • couple • za
5
My stay was not that bad
Pros:

Cleanliness

Cons:

The staff do not respond quickly when you need assistance they take time. Some of them the approach is not good or professional

2026-05-25 • via Nuitee
C
Cele • couple • za
4
2026-05-25 • via Nuitee
N
Ntando Thabo • solo_traveller • za
7
Pros:

The location

Cons:

The was no fridge in my room which is the executive room and the shower is combined with the bathtub

2026-05-24 • via Nuitee
M
Moletsane • extended_group • ls
10
It was awesome, the atmosphere, everything was classic
2026-05-24 • via Nuitee
B
Baloyi • family_with_children • za
8
FANTASTIC
Pros:

N/A

2026-05-22 • via Nuitee
S
Solly • extended_group • za
9
Happy
Pros:

Prepared on time and we had a variety to select from.

Cons:

Nothing

2026-05-21 • via Nuitee
S
Spiro • solo_traveller • za
8
2026-05-21 • via Nuitee