Premier Hotel Regent

Hotels
•
Premier Hotels & Resorts
8.2 (1417 reviews)
22 Esplanade, Beach Front , East London , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Poor service
Dated facilities

Categories

Cleanliness
7.03
The carpet in the passage was dirty.
Service
7.5
Concierge was unfriendly and staff did not provide adequate assistance.
Location
10
The location of the hotel was appreciated by multiple reviewers.
Room Quality
8.04
Rooms were dated and had amenities for only one guest.
Amenities
7.49
Lacked basic amenities like a fridge and microwave, which were mentioned as negatives.
Value for Money
9.52
Good value for money mostly, but issues reported affect perceived value.
Food and Beverage
8.98
Breakfast was enjoyable, although there were issues with service.
Overall Experience
7.03
Overall stay was very poor; multiple issues reported affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms, each equipped with modern amenities such as a TV, tea/coffee maker, and phone. Upgrade to a room with a balcony for stunning views.

Delectable Dining Options
Indulge in a variety of culinary delights at our two restaurants. Enjoy a fine dining experience at the Grill Room Restaurant or savor a traditional carvery meal at our Sunday buffet. For a more laid-back atmosphere, head to the Y-Knot Pub with its panoramic views of the Indian Ocean.

Convenient Location
Situated on the Esplanade, our hotel is just a short drive away from popular shopping destinations and the airport. Explore the city with ease and let our 24-hour staff assist you with any arrangements.

Book your stay at Premier Hotel Regent now for a memorable experience in East London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ELS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for ZAR 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1417 reviews
Cleanliness: 7.03
Service: 7.5
Location: 10
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 7.03
B
Bhele • family_with_children • za
10
Pros:

Friendly staff and neatness

Cons:

Nothing

2026-02-14 • via Nuitee
L
Lotta • couple • de
5
It was okay, but there is some space for improvement without lots of effort by the management/staff
Pros:

Big room, friendly Staff and good breakfast menu.

Cons:

The room was smelling of stick of incense. The aircon not proper working, and the ceiling fan only working with lights on and very dusty.

2026-02-12 • via Nuitee
N
Nandisa • family_with_children • za
4
2026-02-11 • via Nuitee
D
Danson • solo_traveller • ke
9
2026-02-11 • via Nuitee
Z
Zoleka • family_with_children • za
8
Pros:

Locstion

Cons:

Air conditioner not working
TV too complicated

2026-02-10 • via Nuitee
N
Nolubabalo • solo_traveller • za
1
Cons:

The carpets are old and they smell terrible. They have a damp old smell, even if windows and doors are open. I could not even sleep because of breathing the bad carpet smell. I asked one of the workers and they told me I was not the 1st person to complain.

2026-02-09 • via Nuitee
J
Jarek • family_with_children • za
10
2026-02-09 • via Nuitee
Z
Zide • family_with_children • za
8
2026-02-08 • via Nuitee
Z
Zide • family_with_children • za
8
2026-02-08 • via Nuitee
Z
Zandisa • couple • za
10
Pros:

Excellent

Cons:

Going outside my room to do ironing

2026-01-30 • via Nuitee
C
Carol • family_with_children • za
1
2026-01-30 • via Nuitee
S
Sonwabo • family_with_children • za
9
Pros:

Comfortable beds and nice Sea sound while in bed

Cons:

9 out of 10

2026-01-29 • via Nuitee
N
Nompumelelo • couple • za
10
Very good
Pros:

The sea view

Cons:

Absolutely nothing

2026-01-29 • via Nuitee
N
Nkolisa • couple • za
9
2026-01-26 • via Nuitee
M
Manene • couple • za
8
2026-01-25 • via Nuitee
T
Thembela • couple • za
10
Na
Pros:

Cool place to be at during festive season

Cons:

Na

2026-01-25 • via Nuitee
Z
Zuko Njeza • family_with_children • za
10
2026-01-25 • via Nuitee
V
Velelwa • family_with_children • za
5
2026-01-24 • via Nuitee
I
Idren • couple • za
6
2026-01-22 • via Nuitee
W
Wonga • couple • za
10
My fovourite hotel, i always enjoy my stay whenever im visiting east london, the sea view very nice
Pros:

Clean hotel with the greatest sea view ever, marvelous very welcoming staff

2026-01-22 • via Nuitee