Premier Hotel Regent

Hotels
•
Premier Hotels & Resorts
8.2 (1417 reviews)
22 Esplanade, Beach Front , East London , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Poor service
Dated facilities

Categories

Cleanliness
7.03
The carpet in the passage was dirty.
Service
7.5
Concierge was unfriendly and staff did not provide adequate assistance.
Location
10
The location of the hotel was appreciated by multiple reviewers.
Room Quality
8.04
Rooms were dated and had amenities for only one guest.
Amenities
7.49
Lacked basic amenities like a fridge and microwave, which were mentioned as negatives.
Value for Money
9.52
Good value for money mostly, but issues reported affect perceived value.
Food and Beverage
8.98
Breakfast was enjoyable, although there were issues with service.
Overall Experience
7.03
Overall stay was very poor; multiple issues reported affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms, each equipped with modern amenities such as a TV, tea/coffee maker, and phone. Upgrade to a room with a balcony for stunning views.

Delectable Dining Options
Indulge in a variety of culinary delights at our two restaurants. Enjoy a fine dining experience at the Grill Room Restaurant or savor a traditional carvery meal at our Sunday buffet. For a more laid-back atmosphere, head to the Y-Knot Pub with its panoramic views of the Indian Ocean.

Convenient Location
Situated on the Esplanade, our hotel is just a short drive away from popular shopping destinations and the airport. Explore the city with ease and let our 24-hour staff assist you with any arrangements.

Book your stay at Premier Hotel Regent now for a memorable experience in East London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ELS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for ZAR 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1417 reviews
Cleanliness: 7.03
Service: 7.5
Location: 10
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 7.03
T
Trevor • extended_group • za
5
2026-04-03 • via Nuitee
P
Phumlani • family_with_children • za
9
2026-04-02 • via Nuitee
T
Tobeka • couple • za
5
Pros:

Good packing. Neatness and nice room view with balcony. Good breakfast with all varieties.

Cons:

I booked 2 guests but only one cup and one glass provided in the room. Also not enough sugar and coffees. No drinking water provided in your rooms. Tap water is not nice for drinking.

2026-04-02 • via Nuitee
S
Sinaye • family_with_children • za
9
Pros:

Having a beach view.
Close to essential shops like Spar

Cons:

Restaurant not open / ready at 11am. I had to work on a hallway

2026-04-02 • via Nuitee
H
Hlehle • family_with_children • za
10
2026-04-02 • via Nuitee
M
Masibolekwe • couple • za
9
I enje d my stay
Pros:

The place

Cons:

Nothing

2026-04-01 • via Nuitee
L
luvuyo • couple • za
1
😡😡😡
2026-03-31 • via Nuitee
A
Anati • family_with_children • za
7
Pros:

View and privacy

Cons:

No air freshener in the bathroom

2026-03-31 • via Nuitee
M
Musline • couple • za
6
Okayish
Pros:

Convenience and location

Cons:

Old furnishings which is unkept . Housekeeping staff not properly cleaning and bath tub drainage poor.

2026-03-29 • via Nuitee
Z
Zuko Njeza • family_with_children • za
10
2026-03-28 • via Nuitee
H
Hlehle • family_with_children • za
10
2026-03-27 • via Nuitee
L
lolwana • family_with_children • za
9
2026-03-27 • via Nuitee
S
Sthabile • couple • za
10
2026-03-26 • via Nuitee
T
Thandoh • couple • za
10
2026-03-25 • via Nuitee
M
Morai • solo_traveller • za
8
Enjoyed my stay
Pros:

Perfect

Cons:

Nothinh

2026-03-24 • via Nuitee
N
Nangamso • family_with_children • za
10
2026-03-21 • via Nuitee
V
Vincentius • solo_traveller • za
8
Spacious rooms - great for holidaying
Pros:

Close to the ocean especially if you booked room facing the sea. Great views

Cons:

Can be noisy but not too much as it is close to the road. Manageable though

2026-03-20 • via Nuitee
D
Dlali • solo_traveller • za
4
My stay was good. Managemen needs to do more mantainance on the hotel to keep the standards high.
Pros:

I loved the fact that it was at the beachfront.
The room was huge it was like a suite with a lounge and kitche area.
I thoroughly enjoyed standing on the balcony and watching th sunrise and listening to the ocean day and night.

Cons:

The carperts were smelly they need to be changed.
The couches need to be cleaned they have stains l them.
Counter top had a chip in the wood
The rubber was pealing from the window inside
The place needs a lot of mantainance and they do minimum.
There was no wifi in my bedroom only in the lounge. I was told by staff that it is made that way so it doesnt reach the carpot. So it was a loss to me as a paying guest.
Lamp in the lounge arear is full of rust

Management is not mantaining such a lovely big and beachfront hotel.

2026-03-19 • via Nuitee
M
Molapo • couple • za
9
Peaceful, seabreeze filled environment
Pros:

Proxinity to the convention center, downtown area and the ocean.

The environment is safe, secure and peaceful. The friendly staff were extra-ordinarly helpful and always going the additional mile to delight us and thus exceeeded our expectations

Cons:

lack of air-condition in the room

2026-03-19 • via Nuitee
N
Ntanjana • couple • za
10
Was exceptional
Pros:

Good

Cons:

Nothing

2026-03-19 • via Nuitee