Premier Hotel Regent

Hotels
•
Premier Hotels & Resorts
8.2 (1644 reviews)
22 Esplanade, Beach Front , East London , za
+27 43 709 5000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Poor service
Dated facilities

Categories

Cleanliness
7.03
The carpet in the passage was dirty.
Service
7.5
Concierge was unfriendly and staff did not provide adequate assistance.
Location
10
The location of the hotel was appreciated by multiple reviewers.
Room Quality
8.04
Rooms were dated and had amenities for only one guest.
Amenities
7.49
Lacked basic amenities like a fridge and microwave, which were mentioned as negatives.
Value for Money
9.52
Good value for money mostly, but issues reported affect perceived value.
Food and Beverage
8.98
Breakfast was enjoyable, although there were issues with service.
Overall Experience
7.03
Overall stay was very poor; multiple issues reported affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms, each equipped with modern amenities such as a TV, tea/coffee maker, and phone. Upgrade to a room with a balcony for stunning views.

Delectable Dining Options
Indulge in a variety of culinary delights at our two restaurants. Enjoy a fine dining experience at the Grill Room Restaurant or savor a traditional carvery meal at our Sunday buffet. For a more laid-back atmosphere, head to the Y-Knot Pub with its panoramic views of the Indian Ocean.

Convenient Location
Situated on the Esplanade, our hotel is just a short drive away from popular shopping destinations and the airport. Explore the city with ease and let our 24-hour staff assist you with any arrangements.

Book your stay at Premier Hotel Regent now for a memorable experience in East London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ELS

Location

Guest Reviews

8.2
Based on 1644 reviews
Cleanliness: 7.03
Service: 7.5
Location: 10
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 7.03
T
Tshiphiwa • couple • za
9
2026-08-12 • via Nuitee
L
Luphumlo • couple • za
9
2026-08-11 • via Nuitee
M
Manyano • couple • za
5
2026-08-11 • via Nuitee
A
aphiwe • couple • za
8
Restful and comfortable
Pros:

Staff friendliness and willing to always help

Cons:

There was no bar fridge

2026-08-11 • via Nuitee
N
Nontsingiselo • solo_traveller • za
10
Pros:

I liked everything from reception to the room. And the room service, dinner served in the room was superb.

Cons:

The breakfast ordered for room service was disappointing.

2026-08-09 • via Nuitee
A
Asanda • solo_traveller • za
10
2026-08-07 • via Nuitee
B
Bradley • couple • us
4
Not worth the price
Cons:

No hot water, wifi didn't work, no channels on the tv.

2026-08-05 • via Nuitee
D
Dlamini • solo_traveller • za
10
2026-08-05 • via Nuitee
L
Libertha • solo_traveller • na
9
2026-08-05 • via Nuitee
C
Chikwanda • solo_traveller • za
10
Fantabulous
Pros:

Everything, the room the ambiance and staff

Cons:

That the balcony had no furniture

2026-08-04 • via Nuitee
G
Gcelu • solo_traveller • za
10
2026-08-03 • via Nuitee
E
Everson • solo_traveller • za
10
2026-08-02 • via Nuitee
S
Sikiwe • solo_traveller • za
10
Pros:

treatment was so good, everything was so clean, the staff was so friendly Ohhh I'm impressed 👌😍😍😍

Cons:

Nothing everything was okay

2026-07-25 • via Nuitee
R
Robert • solo_traveller • za
10
Staff was friendly and accommodation was excellent
Pros:

Location and cleanliness

Cons:

Nothing

2026-07-24 • via Nuitee
C
Climber29654140167 • Business
10
Wonderful stay
Pros:

East London, the rooom was clean and fresh every day and the staff were amazing and very friendly

2026-07-23 • via Tripadvisor
A
Anne • solo_traveller • hk
8
Pros:

The staff were extremely courteous and helpful. The view from the room was phenomenal. There was no gym at the hotel, but, if you ask the front desk, they'll arrange for you to use the gym at the hotel next door.

Cons:

A window in the room couldn't close, which made the room rather cold in winter. This was also the case in my friend's room, so the problem might be wider spread than just the two rooms. The location was very convenient for attending a conference at the ICC next door, but it wasn't particularly good for exploring the area on foot.

2026-07-22 • via Nuitee
D
Dr Jill • solo_traveller • za
8
An enjoyable parkrun weekend.
Pros:

It was very convenient for parkrun (Orient Beach) with a great outlook from my balcony and comfortable room. I enjoyed the Y-Knot for affordable and delicious evening meals and breakfast from the room service menu was really good.

Cons:

Nothing.

2026-07-22 • via Nuitee
I
Inako • solo_traveller • za
10
Good
Pros:

Good

Cons:

Good

2026-07-21 • via Nuitee
L
Lamla • solo_traveller • za
1
2026-07-20 • via Nuitee
C
Chuma • couple • za
6
2026-07-20 • via Nuitee