Premier Hotel Regent

Hotels
•
Premier Hotels & Resorts
8.2 (1515 reviews)
22 Esplanade, Beach Front , East London , za

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Poor service
Dated facilities

Categories

Cleanliness
7.03
The carpet in the passage was dirty.
Service
7.5
Concierge was unfriendly and staff did not provide adequate assistance.
Location
10
The location of the hotel was appreciated by multiple reviewers.
Room Quality
8.04
Rooms were dated and had amenities for only one guest.
Amenities
7.49
Lacked basic amenities like a fridge and microwave, which were mentioned as negatives.
Value for Money
9.52
Good value for money mostly, but issues reported affect perceived value.
Food and Beverage
8.98
Breakfast was enjoyable, although there were issues with service.
Overall Experience
7.03
Overall stay was very poor; multiple issues reported affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms, each equipped with modern amenities such as a TV, tea/coffee maker, and phone. Upgrade to a room with a balcony for stunning views.

Delectable Dining Options
Indulge in a variety of culinary delights at our two restaurants. Enjoy a fine dining experience at the Grill Room Restaurant or savor a traditional carvery meal at our Sunday buffet. For a more laid-back atmosphere, head to the Y-Knot Pub with its panoramic views of the Indian Ocean.

Convenient Location
Situated on the Esplanade, our hotel is just a short drive away from popular shopping destinations and the airport. Explore the city with ease and let our 24-hour staff assist you with any arrangements.

Book your stay at Premier Hotel Regent now for a memorable experience in East London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ELS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for ZAR 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1515 reviews
Cleanliness: 7.03
Service: 7.5
Location: 10
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 7.03
M
Maupi hunadi • solo_traveller • za
5
2026-05-16 • via Nuitee
M
Mayinje • couple • za
10
Very clean
Pros:

Cleanliness

Cons:

Nothing I can think of.

2026-05-16 • via Nuitee
L
Lumanyano • couple • za
10
Wonderful stay
Pros:

Clean and friendly staff.

Smart tv

Cons:

Nothing

2026-05-16 • via Nuitee
C
clarke • solo_traveller • au
10
Very nice good breakfast to start the day
Pros:

On the beach very good breakfast helpful friendly staff .The airport shuttle was at the airport for me when I arrived the driver was helpful and pleasant and he helped me with my bags Thank you

Cons:

Nothing all good

2026-05-16 • via Nuitee
N
Ntombizodwa Irene • couple • za
6
2026-05-16 • via Nuitee
T
Tebogo • couple • za
7
It was great
Pros:

Everything

Cons:

None

2026-05-15 • via Nuitee
P
Pieter • solo_traveller • za
10
Superb
Pros:

Exceptional hospitality

Cons:

Offic chair in Room 311 not up to standard

2026-05-15 • via Nuitee
C
Charles • extended_group • za
9
2026-05-14 • via Nuitee
L
Lwandise • family_with_children • za
10
2026-05-14 • via Nuitee
N
Nokuthula • solo_traveller • za
10
2026-05-14 • via Nuitee
T
Thuli • couple • za
8
Pros:

The staff was very friendly and helpful. However the Tv was a challenge to operate at the beginning and had to ask a staff member to help us, and they also struggled. Eventually a porter was called and they managed to fix it for us. The couch was also not comfortable, maybe look into refurbishments. We loved the view and the room was

2026-05-14 • via Nuitee
P
PETER • solo_traveller • za
8
Good
Pros:

Breakfast excellent but some way to walk......

Cons:

Elevator availability

2026-05-14 • via Nuitee
A
Abongile • couple • za
8
2026-05-10 • via Nuitee
L
Limi • solo_traveller • za
10
Warm stay in early winter days
Pros:

Comfort, cleanliness and friendly staff

Cons:

None

2026-05-10 • via Nuitee
R
Rhulani • solo_traveller • za
6
Pros:

It's by the beach. Staff were friendly and helpful.

Cons:

The fruit salad at breakfast - apples were mushy.

2026-05-09 • via Nuitee
W
Wanabiwood Flooring • solo_traveller • za
7
Nice stay for work, but not the best
Pros:

Rooms were big, it was clean and everything worked, comfortable bed. It was a pleasant stay and I would stay again despite the negatives, but this is not my first choice in East London, sadly that was fully booked on this trip.

Cons:

Sadly the fan in the bedroom had one speed, super slow and did nothing, the aircon also would not stay on for longer than a few minutes and as it was cold one evening the heat cycle did not really do it. The light in the bathroom flickered like a strobe light if you turned the light by the sink on. The desk and various other bits of furniture are getting close to the sell by date and need replacing. Not keen on plastic cups provided and not one bottle of drinking water provided.

2026-05-09 • via Nuitee
F
Faizal • family_with_children • za
6
Cons:

Windows broken, blankets need to be changed too old Security chain broken needs to be replaced, telephone number for reception unavailable Room is dated

2026-05-09 • via Nuitee
O
OCTOBER • extended_group • za
8
2026-05-08 • via Nuitee
N
Nontuthuzelo • solo_traveller • za
10
2026-05-08 • via Nuitee
B
Buyiswa • solo_traveller • za
10
2026-05-07 • via Nuitee