Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
Luggage storage
Wheelchair accessible
Fitness facilities
Smoke-free property
Housekeeping on request
Casino nearby
Health or beauty spa nearby
See all facilities

Review Highlights

Pros:
Central location
Comfortable rooms
Friendly staff
Cons:
Staff unavailability at night
Cleanliness issues
No car park

Categories

Cleanliness
8.8
Some complaints regarding dirty bedsheets and wifi issues at times.
Service
9.27
Mixed reviews; some positive sentiments about staff but significant complaints about staff unavailability at crucial times.
Location
10
Consistently praised for excellent location and proximity to major attractions.
Room Quality
8.81
Some units were spacious and comfortable, but issues with room facilities and cleanliness were noted.
Amenities
9.26
Amenities were generally satisfactory, but lack of a car park was mentioned.
Value for Money
9.79
Guests felt it was worth the expense, especially for the location.
Food and Beverage
9.25
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
10
Overall experiences were positive with several guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:44

Property Description

Experience the perfect blend of comfort and convenience at Collins House Apartments by CLLIX, your ideal home away from home in the heart of Melbourne.

Spacious Accommodations
Relax in our 50 thoughtfully designed guestrooms, outfitted with kitchens that include full-sized refrigerators and ovens, allowing you to cook like a chef. Enjoy the luxury of separate sitting areas and modern amenities, ensuring your stay is as enjoyable as it is comfortable.

Entertainment and Connectivity
Stay entertained with our 50-inch flat-screen televisions featuring digital programming, while complimentary wireless internet access keeps you connected to loved ones and the outside world, whether for work or leisure.

Prime Location
Situated just a stone’s throw from Collins Street and within walking distance to attractions like SEA LIFE Melbourne and the Melbourne Convention and Exhibition Centre, you’ll be perfectly positioned to explore the local culture and vibrant city life.

Don’t miss out on this unique opportunity—book your stay at Collins House Apartments by CLLIX today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 2940 reviews
Cleanliness: 8.8
Service: 9.27
Location: 10
Room Quality: 8.81
Amenities: 9.26
Value for Money: 9.79
Food and Beverage: 9.25
Overall Experience: 10
P
Pattarapol family_with_children th
8
2026-04-17 via Nuitee
I
Iain couple au
10
2026-04-16 via Nuitee
L
LYNN extended_group ca
8
Good stay.
Pros:

Good location . Comfortable . Kylie was very prompt with any concerns and Ted at concierge was good.

Cons:

Not enough seating to watch tv. There was no coffee maker . Cutlery sparse.

2026-04-13 via Nuitee
S
Sharon couple au
9
2026-04-13 via Nuitee
W
WETERE - Berhe extended_group au
4
Pros:

The location was very convenient.

Cons:

The staff were very repetitive regarding their no parties policy. They made me sign additional paperwork stating that I would not have a party, which I had no issue with until I realised that nobody else around me in the line was subject to that kind of questioning regarding their stay. It felt very targeted as I am a young person. Everytime I would leave the building staff would constantly ask which room I was in and remind me of their quiet hours. In no way were me or my guest disruptive or disrespectful.

2026-04-13 via Nuitee
D
David family_with_children nl
8
Super location - clean, practical apartment in central Melbourne - recommended!
Pros:

Excellent location - clean - secure - great views - two bedrooms two bathrooms - washer/dryer.

Cons:

The kitchen could have been more generously equipped.

2026-04-13 via Nuitee
S
Stavros solo_traveller es
10
2026-04-12 via Nuitee
couple au
8
2026-04-12 via Nuitee
B
Bronwyn couple au
8
Location walkable to river and city. Good views.
Pros:

Location was great. Would store luggage free of charge comfortable beds.

Cons:

System for lifts was a little annoying.

2026-04-12 via Nuitee
A
Adhel couple au
10
Don’t hesitate and book your stay, it’ll be worth it
Pros:

Clean and beautiful view

Cons:

Nothing

2026-04-10 via Nuitee
C
Cynthia family_with_children au
7
2026-04-08 via Nuitee
Z
ZHI YU couple tw
8
2026-04-08 via Nuitee
H
Helen couple au
9
Great CBD location with great views. Comfortable and helpful staff
Pros:

Convenient location

Cons:

Limited number of lifts when busy

2026-04-08 via Nuitee
D
Danh family_with_children au
10
Cons:

Near main street was noisy

2026-04-07 via Nuitee
G
Graeme extended_group gb
10
Very nice apartment in a great location
Pros:

Superb view with very good facilities

Cons:

Not obvious where it was and how to get in when first arrived

2026-04-06 via Nuitee
K
Kim extended_group au
8
Modern apartment in a handy location
Pros:

The apartment is modern and clean. The lobby always smelled nice. Elevators are quiet and quick. Convenient location. Beds were very comfy to sleep in and pillows were just right. Water heated quickly and nice amount of space to put your toiletries. The day we arrived it was quite cold and we saw there were plenty of heaters to use and extra blankets so it made the stay a lot more comfortable. We didn't cook or use the kitchen much but it has all you need if you wanted to prepare your own meals.
Location wise it was great; close to Southbank and handy IGA nearby where we got some essentials.

Cons:

We stayed in a split level unit and had quite heavy luggage. The bedrooms are upstairs so it was quite hard to navigate the stairs and try not to mark the walls with the suitcases. Definitely rethink this type of accommodation if you have mobility issues. We had issues trying to put rubbish in the chute on our floor; day 1 we managed to get 1 bag of rubbish down the chute but days 2-4 the chute wouldn't open but then on the last day it seemed to work fine.
There is plenty of space to hang your clothes BUT no drawers at all so I had my folded stuff sitting on my suitcase. Some drawers in each closet in the bedrooms would be really handy!

2026-04-05 via Nuitee
K
Kurnia Jaya family_with_children id
9
2026-04-04 via Nuitee
E
Emma couple au
9
Pros:

Fantastic apartments, everything you need in a great location.

2026-04-03 via Nuitee
C
CHIENHUNG extended_group tw
10
2026-04-03 via Nuitee
C
CASSIE couple au
5
nice location but not worth $1000 for the time spent there.
Cons:

the kitchen felt dirty and there was a harsh smell
the dishwasher in my room did not turn on

2026-04-02 via Nuitee