Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels

Hotels
Independent
9 (1297 reviews)
326/13 Phrabarami Road, Kathu, Patong, Phuket, 83150 , Patong , TH

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Free airport transportation
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Spacious and comfortable rooms
Cons:
Difficult access to location
Inadequate pool cleanliness
Noisy rooms

Categories

Cleanliness
8.33
Generally clean based on positive mentions, but some complaints about the hygiene of the pool.
Service
9.8
Staff was described as very accommodating and friendly.
Location
8.34
Remote location on a hill makes access difficult without transport; many mention the need for taxis.
Room Quality
9.29
Rooms received mostly positive feedback regarding size and comfort, despite noise complaints.
Amenities
9.32
Amenities like the pool and gym were noted positively; however, some issues with availability.
Value for Money
8.28
Guests expressed that prices are too high for the quality offered.
Food and Beverage
9.33
Breakfast and dining options were rated positively, indicating high quality.
Overall Experience
9.3
Overall positive experience despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:58

Property Description

Luxurious Accommodations
Unwind in one of our 74 air-conditioned rooms, each with a private balcony and modern amenities to keep you connected and comfortable. Whether relaxing in your room or enjoying the view from the terrace, indulge in luxury.

Culinary Delights
Savor local cuisine at Blue & White Restaurant or opt for room service while enjoying the breathtaking views. Don't miss the chance to grab a drink at the bar/lounge or poolside bar for a truly indulgent experience.

Recreation and Services
Take a dip in the outdoor pool, explore the garden, or enjoy complimentary wireless internet access. With a focus on guest satisfaction, our hotel offers concierge services, wedding services, and more. Book now and experience luxury at Marina Gallery Resort Kacha Kalim Bay.

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 1297 reviews
Cleanliness: 8.33
Service: 9.8
Location: 8.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
P
Paul solo_traveller fr
9
Pros:

Propreté, amabilité du personnel. Nous avons passés un très bon séjour.

2026-03-14 via Nuitee
R
Refael couple il
9
Pros:

המלון בוטיק עיצוב מרשים ויפה אבל קטן הכל ברמה ארוחת בוקר טובה

2026-03-10 via Nuitee
M
Mike couple ch
9
Geniales Hotel, ruhige Lage und extrem freundliches und hilsbereites Personal
Pros:

Das Zimmer mit Blick aufs Meer. Grosses, sauberes Zimmer.

Cons:

Leider etwas ringhörig.

2026-03-06 via Nuitee
R
Rediet couple et
3
Cons:

I spilled tea on the duvet cover and they tried to charge me 100$ for it

2026-03-05 via Nuitee
S
Sofia couple gr
8
Pros:

Το κατάλυμα ήταν καλό άνετο είχε ωραία πισίνα. Και ήταν αρκετά κοντα στην πατονγκ. Το προσωπικό πολύ ευγενικό και πολύ εξυπηρετικό σε ότι ζητήσαμε

Cons:

Το δωμάτιο είχε μια περίεργη οσμή και θεωρώ πως ήταν από το κλιματιστικό σαν να μην είχε καθαριστεί το φίλτρο. Επίσης το πρωινό που ήταν επι πληρωμή δεν ήταν καθόλου ωραίο και πολύ φτωχό.

2026-03-04 via Nuitee
A
abdulkadir family_with_children tr
8
Normal
Pros:

Havuzu

Cons:

Oda temizliği

2026-03-03 via Nuitee
E
Evgenii couple kz
10
Pros:

Норм

2026-03-03 via Nuitee
L
Ludovic couple vn
8
Nice place but over priced over lunar new year
Pros:

Room View
Balcony
Breakfast

Cons:

A bit too remote
Quite small
Swimming Pool

2026-03-03 via Nuitee
D
DIESCHBOURG NICOLAS family_with_children fr
10
Pros:

Tout

Cons:

Un peu trop éloigné de patong beach

2026-03-02 via Nuitee
P
Paul couple au
9
Very happy and felt chilled out after the week.
Pros:

The location was just right. Not noisy and close enough by taxi to the main busier town and beaches.
We had an amazing view from our room. Ocean and hills.
The staff were friendly and always helpful. The breakfast was good value for money. There is a safe in the room for cash and passports this was a very good addition and felt secure that our belongings was locked away when we went out for the day. They also provide a hairdryer, umbrella, flip flops and beach mats. We thought this is a very thoughtful and useful additions.

Cons:

Maybe more thorough cleaning .There was cobwebs over the lamps and ceiling by the bed. We had an adjoining door with another guest. We could hear everything, this did keep us awake a couple of
Nights.

The rest of the room was cleaned to a good standard.
Maybe provide some info booklets in the room about activities/ outings in the area for travellers.
Any local companies could pay you a fee to promote their businesses. For example, water sports or elephant sanctuary but ensure they are the reputable ones such as Phuket elephant sanctuary.( we researched this one and was very happy how the elephants were treated)

2026-02-28 via Nuitee
I
IgorsUlms family_with_children lv
9
Pros:

Вид из окна и территория великолепно

Cons:

Близость к морю

2026-02-22 via Nuitee
E
Edith family_with_children ch
10
Pros:

alles super

2026-02-14 via Nuitee
N
Nursultan couple kz
10
Хороший бутик отель, местами требующий реновации
Pros:

Уединенность

Cons:

Шумоизоляция

2026-02-14 via Nuitee
B
Bertschi couple ch
10
2026-02-10 via Nuitee
M
Michelle couple ch
10
Pros:

Ich hatte einen wundervollen Aufenthalt im Marina Gallery Resort. Die gesamte Anlage ist wirklich sehr schön gestaltet, stilvoll und gepflegt – man fühlt sich direkt wohl.

Mein Zimmer war traumhaft, mit einem wunderschönen Ausblick aufs Meer. Jeden Morgen mit dieser Aussicht aufzuwachen war einfach perfekt.

Besonders gut gefallen hat mir der Pool – er ist wunderschön angelegt und lädt total zum Entspannen ein.

Ein großes Dankeschön auch an Mimi, sie war wirklich sehr, sehr freundlich und zuvorkommend. Man hat sich jederzeit gut aufgehoben gefühlt.

Ich würde definitiv wiederkommen und kann das Hotel absolut weiterempfehlen. 🌊✨

2026-02-10 via Nuitee
D
Daniel couple at
10
Wunderschönes Resort mit direktem Pool-Zugang!
Pros:

Wunderschöne große Zimmer mit direktem Pool-Zugang von der Terrasse aus.
Das Frühstück war riesig und man bekam alles was man wollte. Das Personal war sehr freundlich und organisierte uns in letzter Sekunde noch ein Taxi zum Flughafen.

Cons:

Die Zufahrt von der Hauptstraße ist sehr steil. Zu Fuß echt anstrengend. Dafür ist man vom Hauptverkehr weg.

2026-01-30 via Nuitee
T
Tarik solo_traveller au
9
2026-01-28 via Nuitee
U
Ulugbek family_with_children uz
10
Pros:

Персон очень вежливый и приветливый. Всё чисто и красиво.

Cons:

Локация не очень удобная, на подъеме в гору. Но компенсируется бесплатным автобусом 4 раза в день до пляжа

2026-01-27 via Nuitee
A
Adrianne couple us
7
Beautiful property.
Pros:

The rooms are gorgeous.

Cons:

The noise, the walls are very thin. I had to wear ear plugs on multiple nights. I could even hear someone next door open a can of drink it was that thin.

2026-01-24 via Nuitee
E
Eleonora family_with_children it
9
2026-01-22 via Nuitee