Comfort Inn & Suites Ashland - Richmond North

Hotels
7.4 (281 reviews)
80 South Cottage Green Drive , Ashland , us
+1 804-823-8699

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Noise issues
Hidden fees
Room quality concerns

Categories

Cleanliness
6.6
Some reviews mention cleanliness positively, but there were also complaints about mold and broken items.
Service
8.1
Staff received positive feedback with mentions of friendliness and attentiveness, despite some concerns about responsiveness to issues.
Location
8.1
Convenient location noted in several reviews, though minor concerns about noise and safety were mentioned.
Room Quality
6.1
Mixed sentiments regarding room quality; several issues reported such as musty smells and soft mattresses.
Amenities
7.1
Amenities had positive notes, but also significant complaints, particularly about missing items and poor maintenance.
Value for Money
7.1
Value was considered decent overall, although some guests felt misled by additional fees.
Food and Beverage
8.6
Breakfast received high praise for variety and quality.
Overall Experience
7.5
Overall experience reflects mixed reviews, balancing good and bad sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:24

Property Description

Convenient Location
Modern Rooms and Amenities
Friendly Bilingual Staff

Book your stay at Comfort Inn & Suites Ashland - Richmond North for a truly comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

7.4
Based on 281 reviews
Cleanliness: 6.6
Service: 8.1
Location: 8.1
Room Quality: 6.1
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 8.6
Overall Experience: 7.5
C
Colin • solo_traveller • us
8
Pros:

Hotel and room were clean and quiet. Staff was helpful on check-in and check-out. Pretty standard stay, would recommend if in the area. Great value.

Cons:

No body wash provided in the showers.

2026-08-17 • via Nuitee
M
monica • couple • us
5
The people who work there are nice and the location is perfect for stopping for the night on a long drive down 95 but it
Pros:

The people who work there are nice and the location is perfect for stopping for the night on a long drive down 95 but it was.. kind of gross. The whole place had a weird smell, perhaps because they are pet friendly (which i did greatly appreciate since I was moving my cats from NY to FL), but nonetheless unpleasant. The room was also dirty with a plastic spoon on the floor between the bad and nightstand and trash under the bed. But hey, it was 100 bucks and my babies (cats lol) were happy. Basically, it will do, but I wouldn’t stay there again.

2026-08-12 • via Nuitee
J
Jennifer • couple • us
10
2026-08-10 • via Nuitee
S
Sidney • couple • us
10
The place was an overall great place to stay for the money.
Pros:

Excellent location close.to stores restaurant and close drive to Kings Dominion indoor pool .Excellent choice for breakfast . AC unit was excellent and bed was so comfortable i sleepy like a baby.

2026-08-03 • via Nuitee
B
Bernadette Morse • solo_traveller • us
9
2026-07-23 • via Nuitee
Y
Yoemily • couple • us
10
Pros:

Todo el desayuno riquísimo

2026-07-23 • via Nuitee
M
Manuel • solo_traveller • us
10
2026-07-20 • via Nuitee
S
sayahna • solo_traveller • us
10
2026-07-18 • via Nuitee
K
Kenneth • couple • us
7
Hmmm
Pros:

Price was right.

Cons:

Other guests smoking marijuana. Smoke billowing into hallway. No body wash in shower. Booked a king room. Got 2 queen size beds.

2026-07-17 • via Nuitee
A
April • solo_traveller • us
10
2026-07-16 • via Nuitee
T
Tyisha • couple • us
8
2026-07-14 • via Nuitee
D
DAVID • solo_traveller • us
7
Replace The Attitude!
Pros:

The Young Lady At The Front Desk Was Friendly And Helpful
With A Beautiful Smile!

Cons:

The Young Lady That Prepared The Food Could Have Done Better Food Was Cold Eggs With Water! And She Pull All The Food Off And Shut Down Juice Machine! She Was Nasty We All Thought! She Never Spoke Or Asked Was Everything Alright She Never Open Her Mouth To Anyone On The Mornings We Were In There!

2026-07-13 • via Nuitee
J
Justice • family_with_children • us
10
2026-07-13 • via Nuitee
J
James • couple • us
1
I was double charged for the room and now the hotel is trying to give me the runaround about refunding the double charge
2026-07-11 • via Nuitee
G
George • solo_traveller • us
8
2026-07-10 • via Nuitee
K
katrina • couple • us
7
2026-07-01 • via Nuitee
T
tatiana • couple • us
5
Bearable
Pros:

It was close to 95

Cons:

It was not very clean, dated carpets, tv was not working properly.

2026-06-29 • via Nuitee
T
Tiffany • family_with_children • us
7
2026-06-25 • via Nuitee
J
Janet • extended_group • us
9
Short and sweet
Pros:

Convenient location, able to walk around property with our dog.

Cons:

Coffee wasn’t great, but was super close to access to good coffee

2026-06-21 • via Nuitee
W
Worley • solo_traveller • us
10
2026-06-17 • via Nuitee