Comfort Inn & Suites Ashland - Richmond North

Hotels
7.4 (263 reviews)
80 South Cottage Green Drive , Ashland , us

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
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Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Noise issues
Hidden fees
Room quality concerns

Categories

Cleanliness
6.6
Some reviews mention cleanliness positively, but there were also complaints about mold and broken items.
Service
8.1
Staff received positive feedback with mentions of friendliness and attentiveness, despite some concerns about responsiveness to issues.
Location
8.1
Convenient location noted in several reviews, though minor concerns about noise and safety were mentioned.
Room Quality
6.1
Mixed sentiments regarding room quality; several issues reported such as musty smells and soft mattresses.
Amenities
7.1
Amenities had positive notes, but also significant complaints, particularly about missing items and poor maintenance.
Value for Money
7.1
Value was considered decent overall, although some guests felt misled by additional fees.
Food and Beverage
8.6
Breakfast received high praise for variety and quality.
Overall Experience
7.5
Overall experience reflects mixed reviews, balancing good and bad sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:24

Property Description

Convenient Location
Modern Rooms and Amenities
Friendly Bilingual Staff

Book your stay at Comfort Inn & Suites Ashland - Richmond North for a truly comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

7.4
Based on 263 reviews
Cleanliness: 6.6
Service: 8.1
Location: 8.1
Room Quality: 6.1
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 8.6
Overall Experience: 7.5
K
katrina • couple • us
7
2026-07-01 • via Nuitee
T
tatiana • couple • us
5
Bearable
Pros:

It was close to 95

Cons:

It was not very clean, dated carpets, tv was not working properly.

2026-06-29 • via Nuitee
T
Tiffany • family_with_children • us
7
2026-06-25 • via Nuitee
J
Janet • extended_group • us
9
Short and sweet
Pros:

Convenient location, able to walk around property with our dog.

Cons:

Coffee wasn’t great, but was super close to access to good coffee

2026-06-21 • via Nuitee
W
Worley • solo_traveller • us
10
2026-06-17 • via Nuitee
H
Hicks • couple • us
7
2026-06-12 • via Nuitee
C
Cynthia • couple • us
10
2026-06-09 • via Nuitee
D
Donna • solo_traveller • us
10
Nice hotel
Pros:

The owner or desk clerk was very nice, respectful, and courteous. The room was very spacious. The hotel was in a very good location surrounding food places. Breakfast was decent.

Cons:

Everything was good.

2026-06-09 • via Nuitee
M
Mary Jo • family_with_children • us
7
2026-06-08 • via Nuitee
A
Alyssa • couple • us
8
Pros:

Comfy bed and pool nice

Cons:

Our toilet didn’t want to flush

2026-06-04 • via Nuitee
A
Alex • couple • us
10
Great stay for cost
Pros:

Breakfast was still available after 9 am was relieved to see was still available after waking up later
Staff was friendly

2026-05-24 • via Nuitee
L
Lelde • solo_traveller • us
8
Pros:

Breakfast

2026-05-23 • via Nuitee
J
John • solo_traveller • us
1
F’ing joke.
Pros:

Location

Cons:

The laundry room was a joke. Trash everywhere. Only one washer and dryer available. The dryer did not work. Because the dryer was out of order, clothes from several guests delayed access. When I did have access, it took four runs to get it to damp clothes only. I had to stay up until 3am!!!

2026-05-22 • via Nuitee
B
Brittany • solo_traveller • us
10
Rooms clean and spacious
Pros:

Rooms clean

2026-05-13 • via Nuitee
M
Michael Wendorf • solo_traveller • us
6
Pros:

Location

Cons:

Bathroom door wouldn't close... and they really need to up grade TVs to have tiny TVs with grainy pictures in 2026 is just unacceptable. Why does the Ashland VA location still have This !!!!

2026-05-11 • via Nuitee
R
Ruben • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything
Misleading website; no cable; asked for a wake up call, didn’t receive one; marijuana smell was all over my hallway; and some little kid’s birthday party went on past quiet hours, dirty bathroom with used toilet paper rolls and cigarette burns on the sink; refrigerator didn’t work; and dust was everywhere. I’m not one to complain but this was awful!

2026-05-11 • via Nuitee
M
Mike • solo_traveller • us
10
2026-05-11 • via Nuitee
K
Katheryn • solo_traveller • us
8
Great stay overall
Pros:

Everything was very clean, which I always appreciate :)

Cons:

It was a great stay overall but while the room was very clean it smelled like someone had smoked or vaped pot at some point in the room. It wasn't overwhelming enough for me to ask to change rooms but it was annoying. Fortunately I had a vial of an essential oil with me to help mask the smell.

2026-05-08 • via Nuitee
R
Ryan • couple • us
10
2026-05-04 • via Nuitee
S
SUSAN • couple • us
7
Clean, convenient off 95, great breakfast with many dining options around hotel
Pros:

Check in was quick and easy. Breakfast was good with many options

Cons:

A/c was very noisy in room

2026-05-03 • via Nuitee