Comfort Inn & Suites Ashland - Richmond North

Hotels
7.6 (112 reviews)
80 South Cottage Green Drive , Ashland , US
+1 804-823-8699

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly/helpful front desk staff
Convenient location near I-95 and restaurants
Good value/affordable price
Spacious rooms and comfortable beds
Breakfast available and often replenished
Pool available
Pet-friendly
Quiet stays reported by some guests
Cons:
Cleanliness issues: odors, trash under bed, dated carpets
Room maintenance problems: chipped tub, broken cabinet, faulty TV
Low water pressure and occasional toilet flushing problems
In-room amenities missing or incomplete (coffee machine part, no body wash)
Breakfast food sometimes cold and staff inattentive
Coffee quality and cup size complaints
Other guests smoking marijuana in hallways reported
Towel shortages on initial setup

Categories

Cleanliness
5
Multiple reviews report dirty rooms or odors (trash under bed, weird pet smell, dated carpets), chipped bathtub, broken cabinet door and inconsistent housekeeping.
Service
8.8
Front desk and other staff are frequently described as friendly and helpful; staff provided early coffee and handled check-in/out well, though some breakfast staff were reported as rude and inattentive.
Location
8.8
Consistently praised as convenient — close to I-95, stores and restaurants and good for an overnight stop or local attractions.
Room Quality
6.5
Rooms are described as spacious with comfortable beds, but there are recurring issues: poor TV reception, low water pressure, occasional AC/flush problems, damaged fixtures and limited towel supply.
Amenities
7.2
Breakfast and pool available and useful (breakfast sometimes extended), but in-room coffee machines missing parts, small coffee cups, and no body wash in showers noted.
Value for Money
8.9
Multiple guests state the hotel is a good value for the price (mention of $100 and 'price was right'), making it a reasonable choice despite some shortcomings.
Food and Beverage
7
Breakfast is generally acceptable and appreciated by many, but some complaints about cold food, staff shutting down items (juice) and mediocre coffee quality.
Overall Experience
8.6
Overall stay is considered good value and adequate for a stopover with friendly staff and convenient location, tempered by cleanliness and some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
Modern Rooms and Amenities
Friendly Bilingual Staff

Book your stay at Comfort Inn & Suites Ashland - Richmond North for a truly comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

7.6
Based on 112 reviews
Cleanliness: 5
Service: 8.8
Location: 8.8
Room Quality: 6.5
Amenities: 7.2
Value for Money: 8.9
Food and Beverage: 7
Overall Experience: 8.6
D
Donna • extended_group • us
10
Good stay
Pros:

It was clean breakfast was good

Cons:

Everything was good

2026-11-03 • via Nuitee
M
Mindy • solo_traveller • us
9
Was good for the price, location was great, bed was comfortable.
Pros:

Location was great. Lobby was nice. Breakfast was very good. Staff was very friendly.

Cons:

Some mold in the shower. Bathroom could have been cleaned a little better.

2026-11-01 • via Nuitee
S
Saggese • solo_traveller • us
8
Pros:

Clean friendly greeting and was upgraded to a suite

Cons:

Nothing really

2026-10-30 • via Nuitee
N
Nancy • solo_traveller • us
7
Decent low cost hotel.
Pros:

Large room. Clean. Coffee was ready in the breakfast area by 6 am which I appreciated.

Cons:

TV in my room was terrible because the picture was snowy - I was trying to watch the World Series and it was hard to watch. Kind of like watching tv when I was a kid. Toilet tended to clog probably because of low water pressure? Water pressure really low in the shower. Coffee machine in room was missing a part so couldn't make coffee. Fortunately the staff had coffee ready by 6 am in the breakfast area. (Coffee cups were way too small.)

2026-10-29 • via Nuitee
J
Julie • couple • ca
5
2026-10-28 • via Nuitee
L
LaToya • couple • us
8
2026-10-28 • via Nuitee
E
Edward • solo_traveller • us
7
2026-10-28 • via Nuitee
G
Greg • couple • us
5
2026-10-26 • via Nuitee
A
Anitha • family_with_children • us
10
Attending events
Pros:

Fresh foods

Cons:

Not available

2026-10-21 • via Nuitee
M
Maria • couple • us
9
2026-10-08 • via Nuitee
J
Jenkins • solo_traveller • us
8
2026-09-13 • via Nuitee
B
Barron • couple • us
10
2026-09-11 • via Nuitee
G
GWShark • solo_traveller • us
4
Underwhelming for price.
Pros:

Location is convenient if your visiting the Ashland area.

Cons:

Check in attendent was aweful.Hotel rooms need a refresh. Bathroom had a broken cabinet door. The bathtub was chipped in multiple places and caulking gone in some spots. Room occupancy was for 4 people but towels stocked only for 3 so we had to ask for towels.

2026-09-08 • via Nuitee
S
Sabrina • couple • us
7
Pros:

The room are big for king size.

Cons:

The air conditioner was as cold

2026-09-07 • via Nuitee
C
Colin • solo_traveller • us
8
Pros:

Hotel and room were clean and quiet. Staff was helpful on check-in and check-out. Pretty standard stay, would recommend if in the area. Great value.

Cons:

No body wash provided in the showers.

2026-08-17 • via Nuitee
M
monica • couple • us
5
The people who work there are nice and the location is perfect for stopping for the night on a long drive down 95 but it
Pros:

The people who work there are nice and the location is perfect for stopping for the night on a long drive down 95 but it was.. kind of gross. The whole place had a weird smell, perhaps because they are pet friendly (which i did greatly appreciate since I was moving my cats from NY to FL), but nonetheless unpleasant. The room was also dirty with a plastic spoon on the floor between the bad and nightstand and trash under the bed. But hey, it was 100 bucks and my babies (cats lol) were happy. Basically, it will do, but I wouldn’t stay there again.

2026-08-12 • via Nuitee
J
Jennifer • couple • us
10
2026-08-10 • via Nuitee
S
Sidney • couple • us
10
The place was an overall great place to stay for the money.
Pros:

Excellent location close.to stores restaurant and close drive to Kings Dominion indoor pool .Excellent choice for breakfast . AC unit was excellent and bed was so comfortable i sleepy like a baby.

2026-08-03 • via Nuitee
Y
Yoemily • couple • us
10
Pros:

Todo el desayuno riquísimo

2026-07-23 • via Nuitee
B
Bernadette Morse • solo_traveller • us
9
2026-07-23 • via Nuitee