Charela Inn Hotel

Overall after seeing such great videos and history about this property it did not meet my expectations at all. The front of house manager did acknowledge my concerns during the trip which I am grateful for however even the upgraded room that I was given had a urine soiled bed, broken iron and broken toilet roll holder and in need of a general upgrade revamp. I was not wowed by the menu options and even received a plate of food that had sauce smeared all over the base. I can see why it would be highly rated for some as i did witness staff give good care to some travellers and there were some pleasant staff onsite. I picked this hotel as I wanted an authentic experience of Jamaica, often not given in the resorts but for me it was very regrettable. I could not even get fresh mint or lime for tea in the restaurant when feeling unwell.

The staff os what makes this little charming place amazing. They are friendly and attentive. I'll be back for sure.

Lovely small in. On the beach. Hreat staff

It's a lovely little gem of a hotel, not really 4*, basic amenities and limited food and beverage options.
Same overpriced 'French??' restaurant menu for 2 weeks was bad, set a la carte at US$50pp every night terrible value.US$6 local Jamaican brand beer/stubby bottle too was crazy! Across the road,in the supermarket only $2!!!
Staff friendly and very helpful, Nadine and Carolyn especially and a great trainee girl who printed off our return boarding passes!!! ✅
Overall nice place to relax, beautiful gardens, little pool and on the best beach in Jamaica for a fraction of the big name hotels,great USP!!!

BAD : NO BLACKOUT CURTAINS!! This is what alarm clocks are made for!!!
PLEASE ADD THEM !!!

Beautiful property, with outstanding

Nice property. Friendly staff. Did not spend enough time there to make a comprehensive review.

Best beach in Negril!!

Absolutely wonderful hotel. Grounds are beautiful and the best shade on 7 mile beach. Our 2nd stay and we were not disappointed.

Loved our room and the beach was amazing. The staff were also very friendly

This property grows on you because of the peaceful environment, the welcoming staff and friendly service. Our #1 choice in Negril!

Very nice hotel.

Staff was very warm, friendly and accommodating. The restaurant food was delicious and the owners stopped by and introduced themselves. Fantastic view of the beach from our canopy bed. This will be my go-to when I return to Negril!

Palm treed Beachfront with beautiful Aqua Water & White sugar like sand
Delightfully clean & warm Bathing
Lovely Patio dining.
Friendly & helpful Staff

We were upgraded to a junior suite oceanfront for five days

Amazing staff, great location, quiet room, very clean and well staffed at every position

The tranquility. The staff was awesome. The beach was great.

Did not make a great first impression but definitely grew on us. Very charming, and a fantastic beach area.

The Charela Inn staff and the restaurant staff were incredibly warm and welcoming! We did have an issue with our AC unit going out but were quickly offered a second room and the manager helped us move our things. The property is well cared for and the beach front is ideal! We truly enjoyed our stay!

Decent smaller hotel on 7 mile beach in Negril. The room and grounds were very nice, beautiful beach with lots of palm trees for shade and lots of lounge chairs. We didn’t love the restaurant — had 1 breakfast there and chose to eat elsewhere for the rest of the time but there are lots of good options nearby, especially the jerk chicken place across the street.

Charela Inn is a private owned business, and staying there provides reseources to the people of the country. I loved tue services from the staff, very attentive and professional, yet warm and friendly. The rooms were well serviced daily and the food was on point daily. We stayed in the beginning of October and had a great time. Our family was catered to and we would definitely recommend staying here. Great location along the seven mile beach.