Hampton Inn & Suites Temecula

Hotels
Hampton Inn
9 (631 reviews)
28190 Jefferson Avenue , Temecula , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good/varied breakfast (often praised)
Great, convenient location (near Old Town, wineries, casino)
Rooms described as very clean and spacious
Helpful and friendly daytime staff
Good value/price; would rebook
Cons:
Check-in confusion and incorrect room assignments (two queens vs sofa bed)
Pool unusable (green)
Unaccommodating night staff / lobby fireplace/temperature issue
Breakfast service inconsistencies (ran out of food, poor on some days)
Room issues: slow sink drain, refrigerator noise, some outdated fixtures

Categories

Cleanliness
9.5
Rooms repeatedly described as very clean and spacious in multiple reviews.
Service
8.8
Staff often praised as helpful and friendly (day staff), but several negative service incidents reported: check-in confusion/upgrades and an unaccommodating night employee.
Location
9.5
Consistently noted as a great, convenient location (close to Old Town, wineries and the casino).
Room Quality
8.2
Rooms described as comfortable and updated in places, but some guests experienced wrong bed configurations, slow sink drainage, refrigerator noise, and an outdated tub.
Amenities
7.5
Mixed-to-negative: pool was reported unusable/green; lobby fireplace/temperature issues; breakfast service inconsistencies impacted amenity reliability.
Value for Money
9.5
Several guests praised the price and said they would book again, though a few felt their reservation mishandling reduced perceived value.
Food and Beverage
9
Breakfast received both strong praise (wide variety, good) and criticism (ran out of food, poor on some days); overall F&B leaned positive but inconsistent.
Overall Experience
10
Majority of stays described as great or excellent with willingness to return; a minority experienced impactful operational issues (room assignments, pool, breakfast) but overall sentiment is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 00:14

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hampton Inn & Suites Temecula, nestled in the picturesque countryside near Old Town. Unwind in air-conditioned rooms equipped with modern amenities like LCD TV, mini-refrigerator, and microwave.

Complimentary Services
Indulge in a delicious hot breakfast to kickstart your day, on the house! Stay connected with free WiFi throughout the property.

Convenient Facilities
Keep up with your fitness routine at the on-site gym or catch up on work at the business center. Explore California's Wine Country just a short drive away for a memorable experience.

Book now for a delightful stay at Hampton Inn & Suites Temecula, your perfect retreat in Temecula, California.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 631 reviews
Cleanliness: 9.5
Service: 8.8
Location: 9.5
Room Quality: 8.2
Amenities: 7.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 10
M
Montano couple us
8
Staff was nice, the room was clean. But we couldn’t use the pool. Disappointed
Pros:

Breakfast was good

Cons:

The pool was unusable. It was green

2026-08-03 via Nuitee
S
Saundra extended_group us
9
Overall, a great stay at a good price, and I would definitely book with this hotel again.
Pros:

Breakfast had a wide variety of options, and everything was good. The hotel location was great--close to Old Town and close to the wineries we visited. It was also very quiet at the hotel, which we appreciated.

Cons:

There was some confusion at check-in. I had requested a room with two queens and a check in time at 3:00. When I arrived at 3:00 I was told my room wasn't going to be ready until 4:00 because I had been upgraded to a suite and there was one suite before mine to be cleaned. Since I hadn't asked for an upgrade, I requested another room but then was told hotel was fully booked. My friend and I were resigned to waiting another hour, but then front desk person had an idea to give me my original requested room of 2 queens and give the suite to people who hadn't arrived yet. As I was only staying a night, an upgrade was not as important to me as being able to check into my room in a timely manner because we were attending a concert that evening and wanted to have time to rest and freshen up before the event. So maybe letting people know beforehand that they can get an upgrade but that may impact the check in time and give them a choice.

2026-08-03 via Nuitee
J
JACOB couple us
10
Excellent time staying here. Thank you.
Pros:

Breakfast was great. Staff was very helpful and friendly. It's where I will stay next time.

Cons:

Water drained in the bathroom sink slow. The refrigerator made a weird noise here and there but no major issue.

2026-08-02 via Nuitee
P
Paul solo_traveller us
8
2026-07-24 via Nuitee
R
Rosa couple us
1
Unfortunately it wasn’t a great experience and a waste.
Pros:

Nothing

Cons:

We were very disappointed with our stay. We had reserved a room with two queen beds, but upon arrival we were given a room with one queen bed and a sofa bed instead. We reached out to the hotel, but were told that all rooms were fully booked and they were unable to accommodate our reservation.

This was especially frustrating because we chose this hotel for its convenient location near the casino since we had tickets to a show for my brother-in-law’s birthday. We were also traveling with my mother-in-law, so the room setup was not comfortable or what we had planned for.

I understand that availability can change, but when a specific room type is reserved and confirmed, guests expect to receive the accommodations they booked. Unfortunately, this affected what was supposed to be a special weekend celebration.

2026-07-23 via Nuitee
D
Diana extended_group us
8
Pros:

The room was very clean and spacious. The location was close to where we wanted to spend time.
The staff were great - very helpful EXCEPT for the night staff. That person wanted to sleep. When we expressed the fact that the reception room was very warm (82 degrees) he told us that the person who could turn down the temp was not available and then he turned on the fireplace. We had to vacate that area and were disappointed because we wanted to play cards there. The breakfast was not good.

Cons:

A more accommodating night manager and a better breakfast

2026-07-20 via Nuitee
J
Jovanni solo_traveller us
10
2026-07-13 via Nuitee
F
Fathiah solo_traveller us
6
Good location...
Pros:

The location is great. the room was nice and comfortable. This location was recently updated but I thought it odd everything was updated but the tub was not.

Cons:

The breakfast was terrible. On 2 of the 3 days of my stay, they ran out of food well before the cut off time. when I inquired, the staff said 'sorry' but thats all were putting out. Breakfast is advertised as part of these amenities so not having it is not acceptable. Plus, I paid to for it. seems an accommodation should be offered.

2026-07-13 via Nuitee
D
Diana extended_group us
8
The hotel was convenient, very clean and comfortable
Pros:

The hotel was really good EXCEPT for a night employee who, when requested to lower the temperature, turned the fireplace on. We were so warm in the lobby area that we had to leave.

Cons:

The night time employee was not accommodating and just wanted to take a nap.

2026-07-11 via Nuitee
M
Manuel couple us
10
2026-07-10 via Nuitee
J
Jeanne couple us
9
Loved it and would definitely return
Pros:

Breakfast was good. Room was clean and comfortable. Staff was very nice

Cons:

No bottle water in room

2026-07-08 via Nuitee
L
Luis solo_traveller gt
8
Pros:

Comfy room and bed.

Cons:

The a/c in the lobby was either set too low or not working…it was hot, especially during breakfast.

2026-07-06 via Nuitee
N
Nina family_with_children de
5
Pros:

Betten waren bequem, Lage war gut und das Personal sehr freundlich

Cons:

Pool und Whirlpool wurden tagelang nicht gereinigt, Sofas im Frühstücksraum waren sehr fleckig.
Frũhstück war bescheiden

2026-07-05 via Nuitee
M
Meliah family_with_children us
3
We will not be returning.
Cons:

The bathtub was dirty, the hot water did not work, the breakfast was limited, staff was not helpful, and one evening when coming back to the hotel there was someone casing cars in the parking lot.

2026-07-04 via Nuitee
C
Carla couple us
8
2026-07-02 via Nuitee
L
Laura couple us
10
Excellent! Accommodating!! Staff was very friendly! My next stay is there!!!
Pros:

Everything was local!

Cons:

Nothing negative to say!

2026-06-27 via Nuitee
L
Lavita couple us
10
2026-06-25 via Nuitee
L
lynt430 Family Glendale, Arizona
2
Miserable Stay.
Pros:

When we checked in the TV didn't work, so we were moved to another room. Our grandsons were in a second room which were near ours. But neither the phone in our room nor their room worked, which is a safety issue. The sink in our bathroom filled repeatedly with filthy water. And would leave a black residue while draining out. We bought this brought this to management's attention and nothing was done. We were told our room would be serviced "every other day" But our bed was never made during the 3 nights stay even after we specifically reminded the staff on the second day we'd like to have our room serviced. We were offered 30000 points as a compensation which is like offering us more of the subpar product to compensate for the subpar product. Never again!!!

2026-06-24 via Tripadvisor
A
amanda4882 Family San Diego, California
2
Bait and switch
Pros:

Booked a 2 queen bed room. They gave ours away after prepaying 6 months in advance. Ended up with a king bed with a special needs family member. No offer to refund. Icing on the cake was the lack of cleanliness. Photos speak for themselves. A random scrunchie was found in the bed, mold and algae on shampoo bottles, hair everywhere. French fries and kids toys found in pull out couch. Disgusting! I've disputed with my credit card company.

2026-06-20 via Tripadvisor
R
Richard solo_traveller us
8
2026-06-20 via Nuitee