Renaissance Walnut Creek Hotel

Hotels
•
Renaissance Hotels & Resorts
8.6 (320 reviews)
2805 Jones Road , Walnut Creek , us

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent gym facilities
Friendly staff
Convenient location
Cons:
Poor cleanliness
Indifferent service regarding bed bug issue
Room was not adequately maintained

Categories

Cleanliness
6.56
Cleanliness levels were poor, found a used item in the room and cleanliness is extremely concerning.
Service
9.53
Customer service representatives provided excellent customer service, despite some negative experiences.
Location
9.57
The hotel is conveniently located near a BART station and close to wrestling tournament facilities.
Room Quality
7.52
Rooms were average with some concerns about cleanliness and maintenance.
Amenities
9.05
Gym facilities were excellent and well appreciated.
Value for Money
8.51
Reasonably priced hotel for the amenities and services, though issues noted.
Food and Beverage
9.06
Breakfast was fresh and appreciated by guests.
Overall Experience
9.03
Mixed reviews but some positive feedback about certain areas, overall a fair experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:00

Property Description

Luxurious Amenities

The Renaissance Club Sport Walnut Creek Hotel offers a full-service spa, perfect for unwinding after a long day of travel. Guests can also enjoy the convenience of iPod docking stations in their rooms, ensuring entertainment is always at hand.

Dining Excellence

Indulge in a culinary experience at the C Blue Wet Bar and Restaurant, serving up delectable Californian cuisine for breakfast, lunch, and dinner. Room service is also available for those who prefer to dine in the comfort of their own space.

Recreational Paradise

Take a dip in the refreshing outdoor pool, unwind in the hot tub, or break a sweat at the hotel's gym. Whether you prefer relaxation or activity, the Renaissance has something for everyone.

Experience luxury, fine dining, and recreation at the Renaissance Club Sport Walnut Creek Hotel. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 320 reviews
Cleanliness: 6.56
Service: 9.53
Location: 9.57
Room Quality: 7.52
Amenities: 9.05
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 9.03
S
Sean • couple • us
8
2026-06-09 • via Nuitee
V
Venechor • solo_traveller • us
10
The staff was amazing, food was great, and my bed was comfy.
Pros:

Breakfast was amazing 🤩. Location was phenomenal

Cons:

There wasn’t anything I didn’t like.

2026-06-09 • via Nuitee
C
Christopher • solo_traveller • us
4
Mediocre Stay
Pros:

The location was great.

Cons:

The property seemed like a gym with a hotel attached. The staff wasn't the most hospitable, food was not good (we ordered multiple times), and the rooms are relatively small if traveling with a family. I'll choose a different hotel next time.

2026-06-07 • via Nuitee
B
Bryony • solo_traveller • us
3
Disappointed
Pros:

The room was clean.
Waitstaff were nice ( the breakfast had been sitting out and was barely edible)

Cons:

The hotel staff were hot and cold. The person who helped me was nice but the staff person who was checking in another party at the same time loudly announced both of our room and floor numbers. I expressed my concern but was not offered to be another floor or room. The next morning I checked my bank statement and they had charged me even though I paid in full through booking.com. I called the hotel and was told to "take it up with my bank" . I placed a to the manager which went unanswered.

2026-06-05 • via Nuitee
K
Karen • couple • ru
8
2026-05-28 • via Nuitee
A
andrea • family_with_children • us
6
With the use of the Bay Club pool, we had a nice stay. Though a bit overpriced for Walnut Creek. And they charge $30 for
Pros:

Pool was great! Fun atmosphere. Music. Pool bar.

Cons:

Curtains in room has a mystery substance all over them that we didn’t notice until we closed them for the night. Yuck. I’m

2026-05-25 • via Nuitee
M
Melinda • solo_traveller • us
10
Pros:

Staff is extremely helpful and professional. Hotel is beautiful and affordable.

2026-05-15 • via Nuitee
A
Aceves • couple • us
1
2026-05-06 • via Nuitee
M
Matthew • couple • us
9
2026-04-01 • via Nuitee
C
Camille • family_with_children • us
9
Very good, down-free room was excellent
Pros:

Good, limited nenu.

Cons:

Parking issues due to construction.

2026-03-29 • via Nuitee
T
Teresa • family_with_children • us
8
Renaissance Stay
Pros:

Friendly, helpful staff.

Cons:

Restaurant/room service did not answer the phone. After several attempts, I ordered Door Dash.

2026-03-26 • via Nuitee
M
Michael • family_with_children • us
9
Pros:

Very nice place centrally located.

2026-02-22 • via Nuitee
J
Jayson • extended_group • us
10
Customer service representatives at the entire property provided excellent customer service.
Pros:

The breakfast was delicious. The food was hot and fresh. The Head Cook was very friendly to our family.

Cons:

Continue doing a great job.

2026-01-20 • via Nuitee
S
Stephen • solo_traveller • us
9
2026-01-20 • via Nuitee
S
stephen • solo_traveller • us
9
Pros:

Clean areas , costumer service

2026-01-20 • via Nuitee
H
Huihua • family_with_children • us
8
性价比不高的酒店
Pros:

酒店有自助早餐，但是煎蛋，燕麦粥等需要单点，而且早餐的选择很少，早餐有个50岁左右的菲律宾服务员态度非常差，板着脸，好像你欠她钱似的。房间挺大的，也很干净，前天服务员也很Nice, 停车需$25每晚，价格还算公道。另外酒店里有一个很大的运动馆，有篮球场地和巨大的健身房，非常喜欢！

Cons:

餐厅个别服务员态度不好

2026-01-15 • via Nuitee
K
Kitchener • couple • us
10
2026-01-14 • via Nuitee
P
Peter • couple • ie
3
Nice gym, loud and dirty hotel rooms.
Pros:

Gym facilities were excellent.

Cons:

Cleanliness levels were poor. We found a used sex toy behind the bedside locker when packing up to check out. Was told we would be contacted by a hotel manager about this but this didn’t happen.

2026-01-08 • via Nuitee
A
Ann • family_with_children • gb
8
Pros:

The gym is excellent

Cons:

The breakfast could have been better

2026-01-02 • via Nuitee
S
Stacey • solo_traveller • us
9
Pros:

Loved that the gym was right there, parking was easy and it was right off the freeway, but far enough away so that we didn’t hear lots of noises.

2025-12-30 • via Nuitee