Hotel Rose Garden Shinjuku

Fantastic hotel clean and excellent location

It was close to a train station, being a nice location. The breakfast was was nice and so was the staff. They showed me around to my room and took time with me for check in!

Nearby Shops and food

The room and hotel were very clean.

Yes and yes! Very convenient and very cool ac.

Right across from a major hospital. Sirens and ambulances and announcements blaring from megaphones all night.

The pictures make the room seem bigger than they actually are. I originally booked the twin room non-smoking. The room was a closet that smelled of smoke. No room to put luggage anywhere. Unlivable. We had to pay to upgrade as I have claustrophobia and my sister has asthma. New room was a good size for 2 people, but it was the room for 4 people (murphy bed can be removed to make room).

I pointed out mold spots in the bathroom. Staff acknowledged the issue, but they were not fixed. Some dust found. Other than that, clean.

The TV in the room is not a smart TV, its cable with 11 channels.

The breakfast was decent and the hotel is close to nishi-shinjuku entrance, conbini, and a few restaurants.

Convenient location allowing quick access to shinjuku and shibuya. Rooms are small but not the smallest I’ve seen. Has all basic amenities and facilities.

Solid 3 star - nothing luxurious or outstanding.

Staff was very nice and helpful. One lady at the front desk helped get us a taxi for a cheaper rate (to the bullet train) than we would have gotten had we tried calling for one ourselves.

Very kind and helpful staff. Answered all of our questions when asked. English available. Close to everything: station, 7-11, Family Mart, Shinjuku area. Highly recommend. Small rooms as to be expected in Japan but enough space even with 2 travellers having two luggage’s.

The hotel is conveniently

The staff were extremely helpful. The breakfast was very good, both the quality of the food available and the variety of the food. The room was very clean, however I did not like the step in the bathroom. I did bang my toe a couple of times in the night. Overall a delight to stay there.

Room is very small. The little round table takes up a lot of space. Great breakfast, about 1000 yen taxi from Shinjuku train station, 10 min ride .
Ten minutes walk to the metropolitan government building which has free observatory.

The location of this hotel is very good. It is very close to the subway stations and shopping centers. The front desk staffs are very friendly. The breakfast buffet is also very good. The room is clean, though the size is small compared to those in the U.S. It seems that that is the case for all other hotels in Tokyo as well, so probably cannot complain much.

Very friendly staff and very nice location.

We enjoyed the location and the close proximity to the train station.
The only down fall was a lack of pool and that the staff were

It's about 10min from the Tokyo train station and there's a station a couple of blocks from the hotel making it easy to get around the city. There's a 711 nearby for snacks and all kinds of beverages. The city is worth visiting as it has a lot to offer.

We stayed 3 nights. Family of 4. Room was small for 4 ppl but we expected that. Space was clean, modern (with USB outlets) and had extra supplies to make our stay comfortable like slippers, toothbrushes, etc. Staff were friendly and responded timely to pre-arrival questions. There is an inexpensive Airport Bus transportation that drops and picks up very close to hotel. Location was very good with 2 metro stations within walking distance. Shinjuku entertainment district was very close and easy to walk to. Only negative was they only had 2 washing machines for the entire hotel so plan to wait to wash and dry clothes.

Bed, service, cleanliness and breakfast

We really enjoyed our stay. Everything /everyone was great. Room was small but I guess that’s Tokyo.