Somerset Bencoolen Singapore

Hotels
•
Somerset
8.5 (2555 reviews)
51 Bencoolen Street , Singapore , sg

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lack of charging points
Inadequate kitchen supplies

Categories

Cleanliness
8.25
Generally clean but some mention of needing extra cleaning in certain areas.
Service
9.25
Staff were pleasant and helpful throughout the stay.
Location
9.75
Fantastic location, very central and close to public transport links.
Room Quality
8.25
Comfortable rooms but some improvements needed on fittings and equipment.
Amenities
7.75
Pool area and fitness centre were just adequate; kitchen poorly equipped.
Value for Money
8.75
Provides good value considering location and room size.
Food and Beverage
7.25
Breakfast selection was lacking; no healthy options like fruit or yogurt.
Overall Experience
8.75
Overall enjoyable stay with good location and comfortable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:00

Property Description

Luxurious Apartments in Central Business District

Modern Interiors and Convenient Amenities
The spacious apartments at Somerset Bencoolen boast stylish modern interiors flooded with natural light. Guests can enjoy fully equipped kitchens, home entertainment systems, and free internet access in every room.

Recreational Facilities and Services
Guests can unwind at the outdoor pool, rooftop garden, or well-equipped fitness centre. Families will appreciate the children's playground, while travelers can make use of services like pocket WiFi rentals, laundry, and dry cleaning. Complimentary housekeeping services ensure a comfortable stay, with the convenience of a taxi stand at the property entrance.

Prime Location and Accessibility
Located just steps away from Bencoolen MRT Station, the hotel offers easy access to Dhoby Ghaut MRT Station, Singapore Art Museum, Orchard Road, and Changi International Airport. Experience luxury and convenience at Somerset Bencoolen.

Important information:

Please present the same credit/debit card used to guarantee your booking when checking in or making payment at the serviced residence. Please note that the property may contact the cardholder for verification purposes.

Housekeeping is available only from Mondays to Saturdays, excluding public holidays.

Please note that guests need to provide a physical national photo ID or a passport upon check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 129.60 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SGD 2 per hour.

Location

Guest Reviews

8.5
Based on 2555 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
M
Min-Hsien • family_with_children • jp
10
2026-05-09 • via Nuitee
M
Mohd Jalaludin • family_with_children • my
10
2026-05-09 • via Nuitee
S
Sinead • family_with_children • au
6
2026-05-08 • via Nuitee
I
Ian • couple • au
9
2026-05-08 • via Nuitee
V
Varnavas • solo_traveller • au
8
Great location and spacious
Pros:

The location is really good and the apartment is spacious. The couch table and kitchenette were great for our group of 3 to gather around and still have room to move and store 3 suitcases.

Staff were very friendly and helpful.

Cons:

The beds were very hard and the only downfall to our stay which was otherwise wonderful.

2026-05-08 • via Nuitee
M
Michael • couple • sg
10
Pros:

LOCATION, ROOM ARE CLEAN, AMENITIES ARE GOOD

2026-05-07 • via Nuitee
A
Ashlie • solo_traveller • us
10
2026-05-06 • via Nuitee
P
Petersen • solo_traveller • za
10
Somerset - Home away from home
Pros:

Hazira was a great guest officer! We arrived early and she stowed our bags while the room was being prepped. We were pleasantly surprised upon a return from our walkabout to be advised that the room was available earlier than expected and we were given access.
This is really a home away from home. The facilities and pool were immaculate. Housekeeping was amaze balls and we lacked nothing. The apartment is spacious and the property itself close to all the MRT and bus services you need to get around.
No more cramped hotel rooms us!
Lots of eateries, and 7/11 to get your basics.
Thank you Somerset team, for making our stay most comfortable!

2026-05-04 • via Nuitee
M
Michael • couple • au
8
This was a great place to stay. We very much enjoyed it and would stay again. The location is fabulous with very easy ac
Pros:

Great location and well appointed and clean

Cons:

Air con was tricky to use, but very much needed.

2026-05-04 • via Nuitee
E
Ewa • solo_traveller • pl
10
Świetny pobyt
Pros:

Wszystko co potrzebne do wypadu w miasto

Cons:

Dużo miejsca w pokoju

2026-05-04 • via Nuitee
R
Rich • solo_traveller • au
7
Clean city & lovely people.
Pros:

Good value and location.

Cons:

The apartment needs some renovations

2026-05-02 • via Nuitee
M
Masturah • solo_traveller • my
10
2026-05-01 • via Nuitee
M
Marvin • family_with_children • ch
8
2026-04-30 • via Nuitee
G
Glen • family_with_children • nz
8
2026-04-30 • via Nuitee
A
ANJALI • couple • in
6
2026-04-29 • via Nuitee
S
Sabine • couple • de
7
Für zwei Nächte völlig ok
Pros:

Das großzügige Zimmer

Cons:

Kein Early Check in
Sehr spärlich ausgestattete Kitchenette
Kein House keeping

2026-04-29 • via Nuitee
M
Maung • extended_group • sg
9
Good for small family with short term home stay.
Pros:

Location is fantastic. Walking distance to MRT and food courts.

Cons:

I couldn’t find the fault.

2026-04-28 • via Nuitee
B
Becca • couple • nz
8
Good location in Singapore
Pros:

Good location close to Orchard Road and easy to get to from the airport via the Metro. The staff were fabulous and really helpful. Roof top pool is nice and rooms basic but adequate.

Cons:

Nothing to dislike as such, but the hotel is quite old and tired looking. Rooms are very basic.

2026-04-27 • via Nuitee
V
Victoria • family_with_children • nz
7
Pros:

Great location, comfy appartment.

Cons:

Upon my check in I had an incredibly rude staff. I honestly felt like I was bothering him with my presence. I just had a really long flight with a toddler I was exhausted and it was 1.30am instead of explaining to me why it’s taking so long to get me a key he just made me wait when I asked him after 25 mins if there is a problem he dismissed me saying that I’ve changed my booking and I am not on their system. I have indeed changed my booking from 2 days to 4 days stay and I gave them 3 weeks notice plus I had confirmation that it has been done. Things happen no probs but he was so rude to me about it!! Like it was my fault. Then when I was finally checked in I finally went up to the appartment to find that there is no cot for my baby. When I called reception he just said we had no idea that you were coming today so it’s not ready and not guaranteed on booking anyway. He could have said it in a nicer way when I was facing him in reception. Overall the place was good and the rest of the staff was nice but this particular guy has left a bitter “aftertaste in my mouth”

2026-04-27 • via Nuitee
N
Nadiah • couple • id
10
2026-04-26 • via Nuitee