DoubleTree by Hilton St. Louis Forest Park

Hotels
•
Doubletree by Hilton
7.9 (549 reviews)
4550 Forest Park Avenue , Saint Louis , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent service
Convenient location
Cons:
High prices
Cleanliness issues
No free breakfast

Categories

Cleanliness
6.86
Several reviews mentioned cleanliness issues, including unclean bathrooms and stained towels.
Service
9.33
Overall positive sentiment regarding staff, highlighting exceptional customer service from multiple employees.
Location
9.37
Near the hospital was a recurring positive mention, with guests appreciating its convenience.
Room Quality
8.32
General satisfaction expressed about the room comfort and amenities, though not extensively detailed.
Amenities
7.35
Breakfast availability and pricing were noted as negatives; however, some positive mentions regarding comfort.
Value for Money
6.81
Positive notes on convenience but concerns regarding overpriced stays were highlighted.
Food and Beverage
6.36
Several guests expressed disappointment about the lack of free breakfast options.
Overall Experience
8.83
Mixed feelings based on service and location, with some significant issues impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 01:17

Property Description

Luxurious Accommodations
Less than 5 minutes’ walk from Forest Park, DoubleTree by Hilton St. Louis Forest Park offers guest rooms with modern amenities such as a 55" flat-screen TV, free WiFi, and convenient kitchen facilities. The comfortable rooms also feature a private bathroom with complimentary toiletries, ensuring a relaxing stay.

Convenient Facilities
Stay active during your visit with access to the on-site fitness centre. Additionally, guests can easily satisfy their cravings by purchasing snacks from the MadeMarket located within the hotel premises.

Prime Location
Situated near popular attractions like the Saint Louis Science Center, Saint Louis Art Museum, and Saint Louis Zoo, our hotel provides easy access to the best of the city. With key landmarks just a short drive away, including the Gateway Arch and Busch Stadium, DoubleTree by Hilton St. Louis Forest Park is the perfect choice for your stay in St. Louis.

Important information:

Renovation work will only be conducted during business hours on weekdays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 549 reviews
Cleanliness: 6.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.35
Value for Money: 6.81
Food and Beverage: 6.36
Overall Experience: 8.83
B
Borje_Harald • solo_traveller • se
9
2026-03-27 • via Nuitee
H
Heather • family_with_children • us
8
2026-03-26 • via Nuitee
M
Myung • extended_group • us
6
Good location but Bad Temperature Control Unit
Pros:

Location because it is right at the school that we visited.

Cons:

The heating/cooling unit makes pretty loud noise. So we had to turn it off. They must replace it.

2026-03-25 • via Nuitee
D
Darla • couple • us
5
Brrrr!
Pros:

Clean

Cons:

The heat in our room didn’t work.

2026-03-25 • via Nuitee
J
JAY • solo_traveller • us
7
Pros:

The staff and the cleanliness of my room was the best thing

Cons:

I did not like that. There was not an elevator from the parking garage or a back stairway that could get you from the parking garage to the hotel in a more timely fashion. And I was very appalled of the fact that you had to pay for your breakfast. I would think after the money you pay at an establishment like that the breakfast should be complementary, but being as it wasn’t, I ended my stay abruptly after the staff member told me I had to pay for breakfast, so I went up to my room, packed my stuff and I left. I will not give Doubletree my business again, and I also made made this known to a lot of my colleagues that traveled to the St. Louis area to not use your facility because of such things

2026-03-24 • via Nuitee
L
Laura • extended_group • us
10
2026-03-22 • via Nuitee
M
Mitchell • solo_traveller • us
10
2026-03-21 • via Nuitee
D
Donald • couple • us
7
Cons:

Didn’t make up room second day.

2026-03-21 • via Nuitee
C
Catana • extended_group • us
10
Pros:

Clean room

Cons:

Wall vent very dirty. Wouldn't hurt to dust vent

2026-03-13 • via Nuitee
C
Catherine • couple • us
8
Decent place to stay, a bit pricey for the value. Location was not bad and employees were great.
Pros:

Clean, pretty comfortable, kind and helpful employees.

Cons:

A/C didn’t adjust at all, so was a bit warm. No real curtain in the room, just a screen and our window faced the parking garage so the vehicle lights were not great for sleep.

2026-03-11 • via Nuitee
K
Kelly • couple • us
10
Super kind and accommodating staff.
Pros:

The area is beautiful and has parking. Hotel was really nice. We didn’t get a chance to explore the area but it was in a really nice part of town.

2026-03-09 • via Nuitee
3
363mamat • Family
10
Forest park Missouri excellent place to stay
Pros:

Such a delight sitting at Forest park, St. Louis location. Supervisor Cat is THE BEST! So helpful, extremely friendly, and greets you with her beautiful smile! Ask for Cat when u arrive & enjoy such a lovely stay at this hotel. Location is wonderful! So close to everything. Such a great hotel all around.

2026-03-08 • via Tripadvisor
C
CYNTHIA • extended_group • us
1
I have stayed in many Hiltons but never experienced such poor quality?!
Pros:

I thought I liked the fact that when I brought all the problems from my room #724, to the attention of the manager named Stephanie, she was responsive and said she would refund my hotel cost. But so far I have only been refunded parking of $15, and the $25 hold they put on my credit card? I have tried multiple times to reach out to Stephanie or anyone at the hotel to find out where my refund is, or if I need to go through booking.com to get my refund since I booked through them originally? I tried four times on Saturday to call and talk to someone and I was put on hold by a guy named Alex, and he forgot about me every time?!

Cons:

I took the time to write a list out for the manager of the problems in my room including dirty, Dusty, no washcloths, Extremely Loud HVAC, a badly broken alarm clock, Etc. And I was told I would have a refund as a result, but my account is still not showing the hotel room refund?! Are they just slow to replace my money, or did they just lie to me to get me out of there?

2026-03-08 • via Nuitee
M
MJ • solo_traveller • us
10
I was relieved to get a clean room.
Pros:

Cleanliness, close to Siteman Cancer Center, friendliness of staff.

Cons:

Garage parking was tight.

2026-03-08 • via Nuitee
C
Companion259941 • Family
10
Great front desk supervisor - Cat
Pros:

Cat was so kind and helpful! She is truly a great representative for your company. She went out of her way to help me with a reservation and made it stress free! This level of customer service makes me want to utilize the Hilton hotels more often. We are most grateful for Cats professionalism!

2026-03-07 • via Tripadvisor
L
Lacy • couple • us
10
Great
Pros:

Clean

Cons:

We liked everything

2026-03-04 • via Nuitee
S
Susan • couple • us
10
2026-03-03 • via Nuitee
A
Amira • solo_traveller • us
10
2026-03-02 • via Nuitee
K
Kim • couple • us
9
A very nice respite in a lovely part of town.
Pros:

The location was excellent, was in town to attend an event at the Cathedral. The room was really nice. Also, glad there was a restaurant right there.

Cons:

Nothing really, it was all good

2026-02-25 • via Nuitee
B
Bruce • couple • us
4
Great location check the thermostat on arrival...
Pros:

Location was great. Room was spacious and comfortable, bed was comfortable.

Cons:

They were having a lot of trouble with the heating, one night we had no heat and it was winter. They did offer to move us but it was late and we were working the next day, so declined. The next night the heat was barely enough. When we checked out, I overheard them moving another guest due to the same issue we were having - unresponsive thermostat...

2026-02-22 • via Nuitee