BIO Hotel - Hotel Quinta da Serra

Hotels
9 (217 reviews)
Estrada do Chote, 4 - Jardim da Serra , Funchal , pt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Great breakfast options
Cons:
Inconsistent food quality
Some amenities not up to standard
High dining prices

Categories

Cleanliness
8.58
Overall, rooms were reported as clean, though some facilities were described as aging.
Service
9.55
Staff was generally friendly and attentive; however, there were mentions of poor service in specific instances.
Location
9.59
The location is praised for its beautiful surroundings and peaceful atmosphere.
Room Quality
9.54
Rooms were noted to be clean and spacious with good furnishings.
Amenities
9.07
Facilities such as the SPA area and pool were appreciated, though there were complaints about water temperatures.
Value for Money
8.53
Pricing was considered high by some guests, particularly for dining.
Food and Beverage
7.58
Food quality, especially during dinner, received negative feedback, making it a point of contention.
Overall Experience
9.55
Overall, guests enjoyed their stay with many positive remarks about the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:06

Property Description

Luxurious Accommodation
Indulge in modern air-conditioned rooms and suites at the 5-star BIO Hotel - Hotel Quinta da Serra, each equipped with a flat-screen TV, minibar, and free WiFi. Enjoy the stunning valley views from your own balcony and relax in the fully equipped bathroom with a bathtub.

Wellness and Dining Experience
Unwind in the indoor pool, hot tub, and Spa & Wellness centre, or savor Madeira's cuisine with organic produce at the hotel's restaurant overlooking the ocean. Grab a drink at one of the two bars, including a terrace bar by the pool.

Recreational Activities and Surroundings
Explore the lush garden area with diverse flora, including the island's tallest eucalyptus tree. Engage in activities like billiards and a library in the old Quinta building, or pamper yourself with a massage, gym session, or sauna. Additionally, a fully-equipped conference room is available for business needs.

Ready to experience luxury in Jardim da Serra Village? Book your stay at BIO Hotel - Hotel Quinta da Serra now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 217 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 9.55
C
Clive • family_with_children • ie
10
2026-04-01 • via Nuitee
W
Wolfgang • couple • de
10
Fabelhafte Unterkunft mit sehr viel Charme!
Pros:

Außergewöhnliche Unterkunft. Sehr schönes, historisches Haupthaus mit Charme. Sehr gutes, abwechslungsreiches Frühstück und ein wunderschöner, großer Park.

2026-04-01 • via Nuitee
H
Hayley • couple • gb
8
Great quiet get away in the mountains, low key perfection.
Pros:

Quiet, beautiful gardens, free parking and a very good breakfast.

Cons:

Coffee wasn’t the best, and the bedding was very hot.
I felt for the staff, there were essentially 3 people running the hotel at all times, at the pool, in the restaurant, the upstairs bar, and they were flying around but always smiling and happy to help where they could. Felt a little understaffed.

2026-03-28 • via Nuitee
T
Thomas • extended_group • de
9
2026-03-25 • via Nuitee
P
Pintilie • couple • ro
10
Totally recommend, awesome hotel!!
Pros:

very beautiful location, and the hotel is perfect. The breakfast was really good and the staff were really helpful and friendly

2026-03-25 • via Nuitee
A
alexia • couple • fr
7
Pros:

Beau restaurant et communs , fruits et légumes locaux
Personnel souriant , sympathique
Beau jardin
Environnement calme
Petit déjeuner incroyable

Cons:

Mauvaise ventilation des chambres / condensation
Salle de bain vieillissante
Piscine et spa un peu frais mais certainement dû à la saison (mars)

2026-03-24 • via Nuitee
C
Camilla • couple • se
9
Pros:

Fina omgivningar, bra service, fint hotell.

2026-03-23 • via Nuitee
S
Susana • family_with_children • pt
10
2026-03-22 • via Nuitee
A
AFOliveira • family_with_children • pt
8
2026-03-22 • via Nuitee
F
Filipe Freitas • couple • pt
10
2026-03-22 • via Nuitee
H
Henrik • family_with_children • de
9
2026-03-19 • via Nuitee
D
devdutt • couple • us
9
a beautiful property. mostly older crowd when i was there. surprised that i couldn’t get a mixed veg omelette but there
Pros:

greenery views quiet

Cons:

car dependent

2026-03-18 • via Nuitee
J
Jan • family_with_children • de
9
2026-03-17 • via Nuitee
J
Jorge • couple • gb
10
2026-03-15 • via Nuitee
P
Perlon • family_with_children • dk
9
2026-03-13 • via Nuitee
G
gabriel • family_with_children • fr
8
Bel établissement, personnel sympa , beau jardin, salle de bain un peu vieillissante
Pros:

Le calme, le personnel , le bon petit déjeuner

Cons:

La piscine un peu tristounette , peut être dû à la météo de notre semaine 🥴

2026-03-10 • via Nuitee
F
Felicyv07 • family_with_children • pt
10
2026-03-10 • via Nuitee
C
Christophe • couple • fr
7
Hôtel dans la catégorie 4 étoiles et non 5
Pros:

L extérieur le jardin , la literie, l hôtel dans son ensemble.

Cons:

Le petit déjeuner n est pas digne d un 5 étoiles, jus d orange bas de gamme, café imbuvable, buffet copieux mais pas avec des produits de qualité… grosse déception

2026-03-09 • via Nuitee
U
Uwe • couple • de
10
Wir waren sehr zufrieden. Gerne kommen wir wieder.
Pros:

Das Hotel hat einen wunderbaren Garten. Die Einrichtung ist nicht abgenutzt, alles gut, funktioniert und ist sauber. Das Restaurant hat eine hervorragende Qualität. Das Personal ist sehr nett. Die Aussicht ist schön.

Cons:

Das Wetter hätte besser sein können.

2026-03-08 • via Nuitee
A
Asta • couple • lt
8
2026-03-02 • via Nuitee