Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Variety in breakfast offerings
Cons:
Cleanliness issues
Old furniture
Limited dietary options
Maintenance required

Categories

Cleanliness
7.59
Several reviews mentioned issues with cleanliness and maintenance, like dirty towels and unclean bed linens.
Service
9.06
Positive comments about the staff's friendliness and attentiveness, although there were some service issues mentioned.
Location
9.1
Multiple reviews highlighted the great location of the hotel.
Room Quality
7.55
Feedback indicated that some rooms were old and poorly maintained, but beds were noted as comfortable.
Amenities
8.08
The hotel features pools and other amenities, though some aspects require improvements.
Value for Money
8.04
Generally regarded as a good option for its price point, but some felt it didn't meet higher star ratings.
Food and Beverage
8.09
The breakfast was appreciated, but specific dietary needs were inadequately met.
Overall Experience
8.06
Overall, guests had a decent experience but noted significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:01

Property Description

Stylish Design and Modern Amenities
Decapolis Hotel Panama City boasts a chic modern design with original Panamanian art. Each room is stylishly decorated, air-conditioned, and equipped with a flat-screen cable TV, coffee maker, and minibar.

Convenient Location and Nearby Attractions
Situated next to Multicentro Shopping Centre and the Majestic Casino, our hotel is just 400 meters from Panama Bay. Guests can enjoy easy access to shopping, entertainment, and the beautiful waterfront.

Relaxation and Fitness Options
Guests can unwind and stay active with our heated outdoor pool and well-equipped gym. Whether you prefer a leisurely swim or an invigorating workout, we provide the perfect amenities for a balanced stay.

Book your stay at Decapolis Hotel Panama City for a stylish and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 8020 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.06
R
Ricardo • extended_group • ec
4
Viejo y descuidado
Pros:

La ubicación

Cons:

Es muy viejo y descuidado. Ya no es lo que esperábamos antes.

2026-04-03 • via Nuitee
J
JOSE • solo_traveller • pa
10
Excelente
Pros:

Todo estuvo genial

2026-04-03 • via Nuitee
T
Tatiana • couple • cr
10
Bella
Pros:

Me dejaron salir una hora después del check out y eso fue excelente para no tener que permanecer tanto tiempo en el aeropuerto

Cons:

El olor del elevador

2026-04-02 • via Nuitee
P
Patrick • family_with_children • rw
7
Cons:

Viel zu wenig Lifte! Daher unnötige Wartezeiten. Pool zu klein.

2026-04-01 • via Nuitee
P
Paula Camila • solo_traveller • co
10
2026-03-31 • via Nuitee
P
Peñuela • couple • pa
10
2026-03-28 • via Nuitee
C
carolyn • couple • gy
5
"Comfortable and professional hotel, but clothing was stole from our room"
Pros:

I stayed at Decapolis Hotel in Panama for four nights during a work trip. The purpose of our trip was not only to stay as guests but also to observe how a larger hotel operates, since we operate a smaller hotel ourselves, so we paid attention to service, systems, and overall operations.

The location of the hotel is very good and convenient, with easy access to shopping, restaurants, and main roads. Our rooms were cleaned daily and were always clean and comfortable when we returned in the evenings. Breakfast had a reasonable variety of options, enough for us to have different choices over the four days. The staff were professional, organized, and guest-focused, which we appreciated and learned from.

Cons:

However, there was one issue that we were not pleased with. one member of our group realized that a piece of clothing was missing from her room. At the time, we did not pursue it because our overall stay had been going well. However, after returning home, I also realized that two pieces of my clothing were missing as well.

As hotel operators ourselves, this was disappointing for us. We believe this is an area the hotel should review and improve, as incidents like this can affect guest trust.

Overall, the hotel has a great location, professional staff, and good systems in many areas, but better control procedures for guest belongings and housekeeping accountability would make the guest experience much stronger.

2026-03-25 • via Nuitee
M
mirko • family_with_children • it
9
2026-03-24 • via Nuitee
L
Lcrowd • family_with_children • ec
10
Pros:

La ubicación

Cons:

Ya es algo normalizado el check in

2026-03-24 • via Nuitee
G
Gerardo Antonio • extended_group • cr
7
2026-03-23 • via Nuitee
R
Ruben Omar • couple • ar
8
Pros:

El desayuno muy completo y gustoso

Cons:

La habitación necesita mantenimiento en detalles.

2026-03-23 • via Nuitee
D
Damian • extended_group • pa
8
2026-03-23 • via Nuitee
T
Tristan • family_with_children • pa
1
Pros:

Nada si a las finales me enviaron para el megapolis por no tener mi habitación disponible

2026-03-23 • via Nuitee
J
Juan Camilo • solo_traveller • co
8
2026-03-23 • via Nuitee
E
Emilia • solo_traveller • ar
9
Recomendado ! Hermoso hotel
Pros:

Si bien tiene sus años el hotel tiene una vista espectacular

Cons:

En algunos detalles falta remodelación

2026-03-23 • via Nuitee
E
Elizabeth • family_with_children • us
6
MAS O MENOS
Pros:

el desayuno , el comedor, frente al centro comercial

Cons:

LA PISCINA, DEBEN TOMAR EN CUENTA QUE HAY FAMILIAS CON NIÑOS Y SI NOS QUEDAMOS ALLI ES PARA QUE USEMOS LA PISICINA, NO LO HICIMOS POR QUE TODO EL DIA ESTUVO UNA PAREJA BESANDOSE Y TOMANDO , ENCIMA LA ´PISICINA ES MUY PEQUEÑAAAA
NO COMO LA FOTO.
LO OTRO QUE EL HAPPY OUR DEBE SER MAS TIEMPO PARA LOS HUESPEDES, O TENER UN DESCUENTO ESPECIAL ASI UNO NO BUSCA AFUERA LO QUE PUEDE TENER EN EL HOTEL.

2026-03-23 • via Nuitee
A
Alejandro • couple • co
3
Cons:

Desayuno buffet muy malo, sin sabor, habitaciones viejas, con paredes rotas, luces que no se apagan, router pegados con cintas al techo

2026-03-22 • via Nuitee
J
Julio Cesar • couple • pa
9
Relajante
Pros:

Casi todo

Cons:

Faltaban toallas de pies y manos

2026-03-22 • via Nuitee
D
Diogo • family_with_children • br
7
Custo x benefício ruim!
Pros:

Localização!

Cons:

Pra mim, nao é cinco estrelas!

2026-03-21 • via Nuitee
C
Chunica • family_with_children • jm
10
Pros:

I like the how there customers service is excellent 👌 would definitely go back there

Cons:

I find about no fault

2026-03-20 • via Nuitee