Hilton Garden Inn Newport News

Hotels
•
Hilton Garden Inn
8.8 (239 reviews)
180 Regal Way , Newport News , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Good Location
Cons:
Noise issues
Breakfast delays
Water pressure

Categories

Cleanliness
8.51
Generally clean, but some complaints about noise and overall condition in certain reviews.
Service
9.48
Staff were consistently described as friendly and helpful, despite some issues.
Location
9.02
Nice and quiet location, preferred by returning guests.
Room Quality
8.47
Rooms were mostly clean and comfortable, but some were noted as noisy.
Amenities
9
Provided airport transport and good gym facilities.
Value for Money
8.46
Some felt the breakfast was overpriced for what was offered.
Food and Beverage
8.01
Only a few reviews mention food, with a noted issue on breakfast timing.
Overall Experience
9.48
Overall positive experience, with many guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:13

Property Description

Convenient Location
Located just 12 miles from downtown Newport News and 15 miles from Busch Gardens, Hilton Garden Inn Newport News offers easy access to both city attractions and amusement park fun.

Modern Amenities
Enjoy the convenience of rooms equipped with iPod docking stations, microwave, refrigerator, free Wi-Fi, and work desks - perfect for both relaxation and productivity.

Complimentary Services
Start your day with a delicious breakfast and unwind with a weekday evening snack bar. Stay active in the indoor pool and gym, or catch up on work at the business center.

Experience comfort and convenience at Hilton Garden Inn Newport News - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 239 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 9.48
C
Catherine • couple • us
6
Pros:

Close to a wedding we were attending. Affordable, clean. Restaurants nearby.

Cons:

Didn’t realize it was under construction. Walls thin. Neighbor in adjoining room with a dog barking in the night & arguing with someone late into the night & coughing loudly through the night.

2026-04-11 • via Nuitee
V
Vonda • family_with_children • us
9
Pros:

Customer Service, Food, ROOM was clean and nice

2026-03-26 • via Nuitee
T
Therese • family_with_children • us
10
Pros:

Everything

2026-03-11 • via Nuitee
A
Angela • couple • us
9
2026-02-14 • via Nuitee
E
Eileen • couple • us
9
2026-02-08 • via Nuitee
T
Therese • couple • us
10
2026-01-27 • via Nuitee
E
Elisabeth • couple • us
6
Cons:

Water pressure non existent

2026-01-19 • via Nuitee
C
Carol • couple • us
10
2026-01-19 • via Nuitee
K
Kaicee • couple • us
10
2026-01-19 • via Nuitee
A
Annie • solo_traveller • us
10
Pros:

Friendly staff

2026-01-19 • via Nuitee
C
charles • couple • us
10
nice place to stay and the staff was very nice to deal with
Pros:

the hotel was clean and the gentleman at the desk was very helpful with directions on where to get to where we wanted to go and different things in the area. the bed was very comfortable, and the shower and the room was very clean would stay here again if in the area.

Cons:

nothing everything was good

2026-01-18 • via Nuitee
T
Tyona • couple • us
9
I enjoy my stay and will stay again
Pros:

The room was clean, the front desk clerks was. Nice

Cons:

N/A

2026-01-02 • via Nuitee
D
Derek • couple • us
8
Pros:

Clean and comfy. Staff was great

2025-12-28 • via Nuitee
B
BORIS • solo_traveller • us
6
Pros:

Nice location. Very clean.

Cons:

We came again this year because we liked everything a lot our last year trip to VA.
This time the last day of stay (12/25/2025) the breakfast preparation took very long time. Eggs and home made potatoes took about an hour to prepare which is unacceptable.
The server was very nice and apologized multiple times but the cook was so slow and could not handle orders in time

2025-12-26 • via Nuitee
M
Michele • family_with_children • us
8
2025-12-25 • via Nuitee
K
Karen • family_with_children • de
9
2025-12-24 • via Nuitee
K
Karen • solo_traveller • de
9
2025-12-24 • via Nuitee
E
Eric • couple • us
10
2025-12-22 • via Nuitee
T
Therese • family_with_children • us
10
2025-12-20 • via Nuitee
M
Mary • extended_group • us
7
Pros:

Location is quiet.

2025-12-08 • via Nuitee