Pendray Inn and Tea House

Hotels
8.9 (1121 reviews)
309 Belleville Street , Victoria , ca

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Garden
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Delicious and well-presented food
Cons:
Hard bed
High parking costs

Categories

Cleanliness
9.23
Clean and comfortable, with a beautiful heritage building.
Service
9.2
Staff were unfailingly friendly and helpful.
Location
9.24
Walking distance to favorite stores and other attractions.
Room Quality
8.69
Charming and tastefully decorated rooms, though some found beds hard.
Amenities
8.22
Standard amenities for this hotel tier, some minor issues with electric shutters and parking costs.
Value for Money
8.68
Great experience overall, but some prices may seem high for certain services.
Food and Beverage
9.23
Exceptional breakfast and dining experiences.
Overall Experience
8.7
Wonderful getaway with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:41

Property Description

Historic Victoria Mansion with Modern Amenities
This charming 1897 Victoria mansion seamlessly blends historic elegance with modern comforts. Each uniquely decorated room at Pendray Inn and Tea House offers a cozy retreat, complete with a flat-screen TV, radio, telephone, and a French press with local organic coffee.

Traditional Afternoon Tea and Complimentary Breakfast
Indulge in a delightful experience at the Pendray restaurant with traditional afternoon tea service on select days. Start your day right with a complimentary breakfast in the dining room, setting the tone for a day of exploration in Victoria.

Convenient Location and Exceptional Service
Located just 300m from Victoria’s Inner Harbour, Pendray Inn and Tea House offers easy access to popular attractions. Take advantage of the free shuttle service to explore the surrounding area hassle-free. Experience exceptional hospitality and book your stay today at this charming historic gem.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 15 years old stay for CAD 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1121 reviews
Cleanliness: 9.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 8.7
A
Alison • couple • gb
6
2026-06-27 • via Nuitee
S
Susan • solo_traveller • nz
10
Pros:

Location, history of the hotel

2026-06-27 • via Nuitee
T
Trevor • couple • gb
5
Out of date hotel
Pros:

Good location near the inner harbour.

Cons:

The hotel is an old Victorian house. It focussed on bygone times, which is not an issue necessarily, however the hotel look tired and in need of painting and updating other furnishings. We were in Victoria whilst it was in the high 20’sC. The room didn’t have air conditioning which made sleeping very uncomfortable. A fan was provided but it didn’t make much of an improvement. In addition, the room had the kitchen extraction fans directly outside which made it very noisy.

2026-06-26 • via Nuitee
D
Daniella • solo_traveller • il
10
Great place . Wonderful
Pros:

The staff was so goooood. Especially Ashwin in the recepton desk. With his kindness and lovely smile and his endless patience he helped us with every question we had.

Cons:

Nothing

2026-06-25 • via Nuitee
R
Rudy • couple • be
8
Love it. Fantastic
Pros:

Bijna alles . Leuke omgeving , authentiek gebouw , ontbijt , vriendelijk personeel.

Cons:

Nogal gehorig op de kamer . Verder alles prima

2026-06-24 • via Nuitee
K
Keri • solo_traveller • us
9
Beautiful place that is well located. Our bed was extra, extra, firm so not comfortable unless that is your preference.
Pros:

Great location and staff. Very clean. Hotel was beautiful and tea room was great.

Cons:

The bed was terribly uncomfortable. It was like sleeping on a floor. There was no air conditioning ( which is understandable) but difficult to keep the room temperature comfortable since curtains were required to sleep. We were there in early June and it was not hot, but room was.

2026-06-21 • via Nuitee
N
Nicole • solo_traveller • fr
8
Pros:

Un peu vieillot mais lits confortables

2026-06-21 • via Nuitee
R
Revello • solo_traveller • us
9
Pros:

Beautiful rooms and excellent service

Cons:

No elevators

2026-06-19 • via Nuitee
C
Christa • solo_traveller • ch
9
Pros:

Die Lage zum Zentrum ist sehr gut und man kann viel zu Fuss erreichen.
Das Haus ist sehr gut unterhalten und man fühlt sich wie in der Zeit zurück versetzt.
Das Personal ist sehr freundlich und hilfreich.
Das Frühstück ist reichlich und sehr lecker.

Cons:

Leider besteht eine große Baustelle vor dem Hotel und zum Zeitpunkt der Buchung wussten wir das nicht. Es ist etwas laut tagsüber.

2026-06-19 • via Nuitee
L
Laura • couple • at
7
Pros:

Schöne Lage, charmant, freundliches Personal.

Cons:

Etwas altmodisch, Frühstück ok, Parkplatz zusätzlich zu bezahlen.

2026-06-19 • via Nuitee
A
Antal • couple • us
5
Pros:

Location.
Breakfast was good

Cons:

Too expensive.
Will not book again.

2026-06-19 • via Nuitee
J
Janine • couple • us
9
Quaint B&B on the Harbor
Pros:

Great location on the harbor! Wonderful breakfast with a variety of foods and a whole pot of delicious tea! Very quaint old home with beautiful decor. Staff at check in was very nice. Nice bathroom.

Cons:

Not enough wait staff at breakfast. They seemed stressed and not very attentive - like having to ask for water glasses to be refilled. We were there to celebrate our 45th wedding anniversary but seated with a noisy family instead of other quieter areas. The gardens need some TLC.

2026-06-18 • via Nuitee
M
Melissa • extended_group • us
9
Loved it, very cozy and unique.
Pros:

The location is amazing. The grounds are gorgeous.

Cons:

Strict check in time. We arrived at 3:40pm ans had to wait untill 4pm to get the room. No early at all.

2026-06-18 • via Nuitee
N
Nicholls • solo_traveller • ca
10
Best new hotel in Victoria.
Pros:

We actually stayed in the new Belleville House part of the property. It was simply amazing! The room was so beautiful and comfortable. Having the included breakfast in the Pendray dining room each day was an experience in itself. So much better than one would expect for a complimentary breakfast. I've stayed in many of the Victoria hotels over the years but now I only want to ever stay at the Belleville.

Cons:

I didn't like having to leave for home. Some design elements at the Belleville will inspire redecorating at home.

2026-06-17 • via Nuitee
S
Simon • solo_traveller • us
10
2026-06-17 • via Nuitee
M
Marlies • couple • de
9
Toller Aufenthalt in Superlage
Pros:

Das Hotel ist etwas in die Jahre gekommen, aber wunderschön, es hat einen ganz eigenen Charme. Wir fanden das Turmzimmer traumhaft, leider ist die tolle Aussicht z. Z. durch Bauarbeiten bis 2027 etwas beeinträchtigt. Das Frühstück war super und wurde ganz stilvoll auf einer Etagere serviert. Das Personal ist sehr freundlich.

2026-06-16 • via Nuitee
N
Nicole • couple • de
9
Pros:

Sehr charmantes im alt-englischen Stil eingerichtetes Hotel. Super toll eingerichtetes Frühstück mit klassischem Teeservice. Die Lage ist klasse, man kann zu Fuß ganz Victoria entdecken. Der angelegte Garten ums Haus ist schön und lädt zum Verweilen ein bei schönem Wetter.

Cons:

Es gibt keinen Aufzug in dem alten Gebäude für die oberen Etagen, eventuell auch aus Denkmalschutzgründen, nur als Info. Uns hat es nicht gestört. Das Duschen in der kleinen Badewanne ohne Vorhang war etwas beschwerlich.

2026-06-16 • via Nuitee
M
Murray • family_with_children • us
7
Dissapointing
Pros:

The room was fine, however we took two rooms, paid the same price for each, and one was much better than the other. Larger with an additional couch.

Cons:

We booked expecting to stay at the Pendray Inn and Teahouse with all of the ambience of same. However, we were give a room in the Belleville House with none of the ambience we were paying for. Also the included buffet breakfast would have been ok if were were staying at an airport hotel, but certainly not what we were expecting from the Pendray.

2026-06-14 • via Nuitee
L
Linda • extended_group • au
9
Totally enjoyed our "heritage" stay with amazing breakfast and close proximity to harbour.
Pros:

Included breakfast was a highlight of our stay and also location.

2026-06-14 • via Nuitee
K
kim • couple • us
10
Beautiful historic hotel
Pros:

Beautiful historic hotel. Great location and great breakfast each day!

Cons:

Nothing

2026-06-13 • via Nuitee