Pendray Inn and Tea House

Hotels
8.9 (1048 reviews)
309 Belleville Street , Victoria , ca

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Restaurant
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Delicious and well-presented food
Cons:
Hard bed
High parking costs

Categories

Cleanliness
9.23
Clean and comfortable, with a beautiful heritage building.
Service
9.2
Staff were unfailingly friendly and helpful.
Location
9.24
Walking distance to favorite stores and other attractions.
Room Quality
8.69
Charming and tastefully decorated rooms, though some found beds hard.
Amenities
8.22
Standard amenities for this hotel tier, some minor issues with electric shutters and parking costs.
Value for Money
8.68
Great experience overall, but some prices may seem high for certain services.
Food and Beverage
9.23
Exceptional breakfast and dining experiences.
Overall Experience
8.7
Wonderful getaway with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:41

Property Description

Historic Victoria Mansion with Modern Amenities
This charming 1897 Victoria mansion seamlessly blends historic elegance with modern comforts. Each uniquely decorated room at Pendray Inn and Tea House offers a cozy retreat, complete with a flat-screen TV, radio, telephone, and a French press with local organic coffee.

Traditional Afternoon Tea and Complimentary Breakfast
Indulge in a delightful experience at the Pendray restaurant with traditional afternoon tea service on select days. Start your day right with a complimentary breakfast in the dining room, setting the tone for a day of exploration in Victoria.

Convenient Location and Exceptional Service
Located just 300m from Victoria’s Inner Harbour, Pendray Inn and Tea House offers easy access to popular attractions. Take advantage of the free shuttle service to explore the surrounding area hassle-free. Experience exceptional hospitality and book your stay today at this charming historic gem.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 15 years old stay for CAD 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1048 reviews
Cleanliness: 9.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 8.7
A
Adrian • couple • us
9
2026-03-05 • via Nuitee
G
Garvey • couple • ca
5
2026-03-02 • via Nuitee
K
Kaytie • solo_traveller • gb
9
2026-03-02 • via Nuitee
C
Chien Hung • family_with_children • ca
9
Pros:

地點方便，很古典，氣氛很好，

2026-02-24 • via Nuitee
P
Peter • couple • us
3
Pros:

Convenient location and a nice breakfast.

Cons:

There was a power outage during our stay, and the team did nothing to communicate the power status to us.

Our breakfast was cancelled because of the outage. We also had a dinner reservation at the hotel, but it was unclear whether it would be cancelled due to the power issue. At noon, we asked the front desk to please call us when the power returned, so that we would know if they were serving dinner. The front desk told us they were not able to call us without power, but that we should make backup plans for dinner. Being Valentine’s Day in a small city, no restaurants we checked were taking day of reservations.

The power returned at 3pm, but the hotel did not call us to let us know. We went to the public pool to shower since the hot water was not running - something we would not have done on Valentine’s Day if the staff let us know the power was back on. The hotel picked up when I called at 5pm, and confirmed they were serving dinner, only after we had spent most of our afternoon trying to find a new dinner reservation.

When checking out, we requested comp for the cancelled breakfast - we paid extra to stay at a bed and breakfast. The desk said that since our breakfast was complimentary, they would not reimburse the cost.

I want to like this place, it’s a lovely inn with a great location, but the lack of communication and empathy from the staff make an unfortunate power outage into a stressful and frustrating getaway.

2026-02-22 • via Nuitee
A
Ajibola • couple • ca
10
2026-01-27 • via Nuitee
A
Angelica • solo_traveller • ca
8
2026-01-27 • via Nuitee
B
Bill • couple • us
9
Pendray Inn was/is charming. The staff were unfailiingly friendly and helpful. A wonderful time!
Pros:

Breakfast was exceptional.

Cons:

Wifi was sporadic and so was the TV.

2026-01-20 • via Nuitee
L
Laura • family_with_children • us
10
2026-01-19 • via Nuitee
N
Nathalie • couple • ca
10
2026-01-19 • via Nuitee
J
Julieta • couple • ca
10
Pros:

Excellent hotel with amazing Tea service

Cons:

Nothing

2026-01-18 • via Nuitee
Y
Yasaman • extended_group • ca
9
Pros:

Breakfast was an amazing high tea experience, and Ashwin helped us to change our room to a bigger one. He was so nice and helpful. Our room was clean, and the beds were comfortable.

2026-01-12 • via Nuitee
A
Anne • couple • ca
7
Remember to bring your noise cancelling headphones if you plan to arrive before 5:30 pm.
Pros:

The breakfast was tasty and presented very nicely. The Inn and the room itself had a lot of character. The staff was very nice and personable.

Cons:

I think the windows are single paned and, in our room which faced the harbour, the outside noise, particularly the construction work across the street, really effected the experience.

2026-01-12 • via Nuitee
S
Stacey • family_with_children • ca
10
2026-01-09 • via Nuitee
S
sylvia • couple • ca
9
2026-01-08 • via Nuitee
N
Nakano • couple • ca
10
2026-01-07 • via Nuitee
K
Klaus • couple • de
8
2026-01-05 • via Nuitee
E
Emilie • couple • us
10
2026-01-02 • via Nuitee
A
ALLY • couple • ca
10
Wonderful hotel & breakfast!
2025-12-31 • via Nuitee
B
Barker • couple • ca
9
Pros:

The service was great and the food was even better. Coming on boxing day was so nice to see everything so decorated and being walking distance from our favorite stores didn't hurt either.

Cons:

The bed and pillows weren't the most comfortable in my opinion but that's not the worst thing in the world.

2025-12-29 • via Nuitee