Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable and clean rooms
Cons:
Poor service responsiveness
Issues with room amenities

Categories

Cleanliness
8.03
Rooms were clean and well-maintained, though some issues noted in specific rooms.
Service
6.5
Staff were preoccupied and there were issues with responsiveness during stay.
Location
9.04
Perfect location close to beach and BIC, very convenient for visitors.
Room Quality
6.99
Rooms spacious but some guests noted disappointment with room quality.
Amenities
7.52
Overall amenities were good but specific issues like WiFi were reported.
Value for Money
7.98
Good value based on location but some guests felt it didn't meet 4-star expectations.
Food and Beverage
8.03
Breakfast was hearty and well-reviewed by guests.
Overall Experience
7.5
Mixed feelings due to service and specific incidents but overall enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:41

Property Description

Luxurious Accommodation
Experience the ultimate comfort at The Hermitage Hotel with modern bedrooms, private bathrooms, and stunning sea views. Enjoy amenities like LCD TVs, tea/coffee facilities, and more for a relaxing stay.

Award-Winning Dining
Indulge in exquisite modern British cuisine at the AA-Rosette-awarded restaurant. The Lounge Bar offers a variety of light meals and beverages. Don't miss the delicious full English breakfast served daily to start your day right.

Prime Location
Located just steps away from Bournemouth's sandy beach, The Hermitage Hotel offers easy access to the lively city center and popular attractions like the Oceanarium. Explore the nearby Sandbanks and Poole for a memorable coastal experience.

Book your stay at The Hermitage Hotel now for a luxurious seaside getaway!

Important information:

Please note The Hermitage Hotel does not have any leisure facilities on site. Our guests are welcome to use the facilities at our sister property, the Suncliff Hotel, which include a heated indoor pool, sauna, and mini gym. These are located a short walk from the property.

Please note that this property cannot accommodate hen and stag parties. Internet is not always available at the hotel. Please inquire upon arrival.

If dinner is not requested upon booking, then there will be an extra charge in addition to the stated amount.

Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at GBP 14 per car per night. It is not possible to reserve parking prior to arrival. There are also several public car parks nearby as well.

Any type of extra bed or child's cot or crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

For all payments made and booking types, the card holder must be present on check-in, and the same card must be presented for a security swipe via chip and pin on arrival. Failure to provide the same card will result in the payment being refunded to the original card, and an alternative payment method requested before check-in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times, regardless of reservation policies.

Please note that the property can only accommodate dogs with a maximum weight of 10 kg or less.

Please note that a maximum of 1 dog is allowed per room.

Please note that dogs will incur an additional charge of GBP 20 per day per dog.

As a matter of courtesy to other guests, dogs are only allowed in certain outdoor public areas at the hotel, mainly because food is served throughout our bars, lounges, restaurants, and terrace areas.

Please ask a member of the team for designated dog-friendly areas.

Please note that pets are only allowed in the following rooms:

- Classic King or Twin Room

- Classic Family 3 Room

- Classic Twin Room

- Sea View Double Room

- Sea View King or Twin Rooms

A pet bond must be signed at check-in, along with a GBP 50 refundable deposit. Any damage, soiling, or excessive dog hair on soft furnishings will incur specialist cleaning charges.

Please note that this property can accommodate dogs but will not accommodate other types of pets. Guide and assistance dogs are exempt from this policy, and charges for providing the correct certificate or paperwork are provided on check-in.

The hotel elevator services the hotel from the ground, first and second floors. The elevator does not go to the third floor, which is serviced by a staircase on the second floor.

Guests who are unable to manage stairs should inform the hotel in advance. Our Superior Rooms and Suites have stair access only. The hotel might not have the flexibility to change rooms to meet this request upon arrival. At least one guest per room must be over 18 years of age; minors are not permitted in their own accommodations without prior consent of the hotel.

Please ensure the correct occupancies are selected on booking; failure to do so may result in your check-in being refused. Identification will be required for age verification purposes.

All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full nonrefundable payment will be required within 7 days of the reservation being made; no cancelations, modifications, or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the hotel reserves the right to cancel the booking without any liability or further communication.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £6 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2906 reviews
Cleanliness: 8.03
Service: 6.5
Location: 9.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.5
L
Lee • family_with_children • gb
10
2026-07-18 • via Nuitee
J
Jacco • couple • nl
6
Badkamer als tijdcapsule
Pros:

De Ambiance was mooi, de ligging zo dicht bij de pier nodigt uit om even een wandeling te maken in de omgeving. Parkeren is handig op eigen terrein dus geen gedoe met het vinden van een geschikte parkeerplaats. ‘‘s avonds was er live muziek door een “Adèle” like zangeres die écht de moeite waard is om naar te luisteren. Eén welkome afsluiting van de avond.

Cons:

De lift was defect, waardoor we kosteloos konden parkeren maar wij kregen de indruk dat die lift al wat langere defect was. De kamer was goed maar de badkamer is knap gedateerd, t is alsof je een tijdcapsule binnenstapt uit de eind jaren 90.

2026-07-18 • via Nuitee
K
Kenneth • couple • gb
9
2026-07-16 • via Nuitee
L
Lee • couple • gb
8
Very good location and food
Pros:

Google

Cons:

All good

2026-07-16 • via Nuitee
T
Tanya • family_with_children • gb
7
It was a good stay overall
Pros:

Proximity to the beach and clean

Cons:

The breakfast wasn’t great. The baby’s cot was a hard board like mattress not comfortable at all. My baby refused to sleep in it

2026-07-16 • via Nuitee
K
Kulasinghe • couple • gb
10
Very nice time
Pros:

The best location in Bournemouth

Cons:

Lift was out of service, however the room was on the first floor, so not much affected

2026-07-16 • via Nuitee
H
Henry • couple • gb
8
Overall a pleasant experience with pleasant staff.
Pros:

Air con worked very well.
Location is excellent.
Breakfast was good.

Cons:

Almost impossible to regulate the temperature of the shower - it either ran hot or cold in response to the gentle tweaks of the taps.
Bath tub had chips-need re-enamelling. Appeared to be scale around the bath plug hole.
No hair conditioner in bathroom.

2026-07-15 • via Nuitee
T
Tulay • family_with_children • gb
4
The location was great but the hotel was a massive let down.
Pros:

The location is amazing. That’s all!

Cons:

Nothing was working - the lift, safe, and the shower. Very old and run down.

2026-07-15 • via Nuitee
R
Richard • solo_traveller • gb
4
Disappointed
Pros:

Location. Comfortable mattress. Aircon.

Cons:

Very tired decor and furnishings. Lift out of order. Signage to stairs non-existent on every floor. Very small room. Need to unplug TV or phone to make only power sockets available. Breakfast looked so bad I skipped it. Expected much more of most expensive room in central Bournemouth at time of booking.

2026-07-14 • via Nuitee
M
Michael Anthony • solo_traveller • gb
7
2026-07-14 • via Nuitee
M
Mark • family_with_children • gb
8
Family holiday Bournemouth
Pros:

Breakfast was good

2026-07-14 • via Nuitee
A
Albino Jose • couple • gb
10
2026-07-13 • via Nuitee
B
Brian • solo_traveller • gb
10
2026-07-13 • via Nuitee
A
Ann • couple • gb
7
A great hotel for a short stay for a show at BIC and a few days at the seaside
Pros:

Location was excellent and the prices in the restaurant were very reasonable

Cons:

Nothing really

2026-07-13 • via Nuitee
C
Clive • couple • gb
7
Pros:

Good breakfast and excellent dinner.

Cons:

Lift broke down and my wife who is disabled stuck on 4th floor. Then lift broke down again on me.

2026-07-13 • via Nuitee
P
paes • family_with_children • gb
8
Perfect position for beach and great sea views.
Pros:

Position near beach

Cons:

Thought we had booked breakfast included! It was not possible to back track and check.
Also breakfast was v mediocre!

2026-07-12 • via Nuitee
J
Jørn • family_with_children • no
9
Cons:

Litt ustabilt og dårlig WiFi

2026-07-12 • via Nuitee
P
Pinar • family_with_children • gb
4
Hayal kırıklığı
Pros:

Sadece sahile yakın olmasını beğendim.

Cons:

4 yıldızlı görünüyor ama haketmiyor bence. Odaları çok küçük. Temizlik çok iyi değildi. İlk günden havlularında leke vardı. Plaj oteli yani plaja bukadar yakın olmasına rağmen Havlu sağlamıyordu bu çok tuhafıma gitti. Geçen yıl da aynı bölgede farklı otelde kalmıştım orası 3 yıldızlıydı ve hersey daha konforlu ve plaj havlularını sınırsız ve ücretsiz veriyordu.
Tek iyi yanı plaja yakın olmasıydı. Maalesef beklediğim gibi 4 yıldızlı bir otel değildi.

2026-07-12 • via Nuitee
J
Jane • couple • au
10
2026-07-12 • via Nuitee
B
Barry • couple • gb
7
Needs updating
Pros:

Location of property. Food quality.

Cons:

Poor wifi quality. Malfunctioning lift. Out of date bathroom.

2026-07-12 • via Nuitee