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Facilities
Property facilities
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Electric bicycle charging station
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Allergy-free room
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Beach club nearby (surcharge)
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Electric bicycle charging station
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Beach toys
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience the ultimate comfort at The Hermitage Hotel with modern bedrooms, private bathrooms, and stunning sea views. Enjoy amenities like LCD TVs, tea/coffee facilities, and more for a relaxing stay.
Award-Winning Dining
Indulge in exquisite modern British cuisine at the AA-Rosette-awarded restaurant. The Lounge Bar offers a variety of light meals and beverages. Don't miss the delicious full English breakfast served daily to start your day right.
Prime Location
Located just steps away from Bournemouth's sandy beach, The Hermitage Hotel offers easy access to the lively city center and popular attractions like the Oceanarium. Explore the nearby Sandbanks and Poole for a memorable coastal experience.
Book your stay at The Hermitage Hotel now for a luxurious seaside getaway!
Please note The Hermitage Hotel does not have any leisure facilities on site. Our guests are welcome to use the facilities at our sister property, the Suncliff Hotel, which include a heated indoor pool, sauna, and mini gym. These are located a short walk from the property.
Please note that this property cannot accommodate hen and stag parties. Internet is not always available at the hotel. Please inquire upon arrival.
If dinner is not requested upon booking, then there will be an extra charge in addition to the stated amount.
Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at GBP 14 per car per night. It is not possible to reserve parking prior to arrival. There are also several public car parks nearby as well.
Any type of extra bed or child's cot or crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
For all payments made and booking types, the card holder must be present on check-in, and the same card must be presented for a security swipe via chip and pin on arrival. Failure to provide the same card will result in the payment being refunded to the original card, and an alternative payment method requested before check-in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times, regardless of reservation policies.
Please note that the property can only accommodate dogs with a maximum weight of 10 kg or less.
Please note that a maximum of 1 dog is allowed per room.
Please note that dogs will incur an additional charge of GBP 20 per day per dog.
As a matter of courtesy to other guests, dogs are only allowed in certain outdoor public areas at the hotel, mainly because food is served throughout our bars, lounges, restaurants, and terrace areas.
Please ask a member of the team for designated dog-friendly areas.
Please note that pets are only allowed in the following rooms:
- Classic King or Twin Room
- Classic Family 3 Room
- Classic Twin Room
- Sea View Double Room
- Sea View King or Twin Rooms
A pet bond must be signed at check-in, along with a GBP 50 refundable deposit. Any damage, soiling, or excessive dog hair on soft furnishings will incur specialist cleaning charges.
Please note that this property can accommodate dogs but will not accommodate other types of pets. Guide and assistance dogs are exempt from this policy, and charges for providing the correct certificate or paperwork are provided on check-in.
The hotel elevator services the hotel from the ground, first and second floors. The elevator does not go to the third floor, which is serviced by a staircase on the second floor.
Guests who are unable to manage stairs should inform the hotel in advance. Our Superior Rooms and Suites have stair access only. The hotel might not have the flexibility to change rooms to meet this request upon arrival. At least one guest per room must be over 18 years of age; minors are not permitted in their own accommodations without prior consent of the hotel.
Please ensure the correct occupancies are selected on booking; failure to do so may result in your check-in being refused. Identification will be required for age verification purposes.
All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full nonrefundable payment will be required within 7 days of the reservation being made; no cancelations, modifications, or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the hotel reserves the right to cancel the booking without any liability or further communication.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 14 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £6 per person per night when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
Children from 3 years old to 15 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location
Parking charge
location! Nice flat walking for us oldies.
food. service. View from room. Nice bed. Good number of sockets.
complete lack of hangars for trousers and slacks!
paint appalling on windowboard.
Good location, parking, takes pets.
Perfect location for what we needed. We were seeing a show at the bic which was just across the road. Also the food in the restaurant was lovely.
The parking. We couldn’t park at the hotel. My mum went in to ask where else we could park, which she was told over the other side, no other instructions. So we ended up having to park at the bic. When you stay at a hotel, you don’t expect to have to pay an additional £28 to park for the night.
The location was ideal for an event we were attending
I messaged the hotel in advance of our stay, to ask about EV chargers. However, when we arrived the space was taken up by a non electric car, so we couldn’t use it. Parking is an issue!
No one explained how breakfast worked - we wanted to order from the menu but no-one explained whether we could or not.
The room was fine except that the sofa beds were very hard for my daughters to sleep on.
Great location for the BIC
“⭐️⭐️⭐️⭐️⭐️ Outstanding stay! The receptionist was super nice and helpful. Our room was huge and just a 1-minute walk to the pier—perfect spot! Would definitely come back 😊.”
Shabana naz
Excellent location
Odd smell in the room
Lovely hotel and the staff was all really nice and friendly, the room was great and had everything we needed and it was close to the beach which is what we loved, will defo come back and stay again
There wasn't anything we didn't like, everything was perfect for what we needed
Friendly staff
Bathroom wasn't modern like the photos
Stain in the bath
Dirty white marks on the dressing table
Beds uncomfortable
Sofa bed very uncomfortable
Perfect location, excellent staff
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