Holiday Inn Express & Suites Chesapeake by IHG

Hotels
•
Holiday Inn Express
7.4 (669 reviews)
2436 Gum Road , Chesapeake , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.06
Multiple complaints about dirt in the shower and mold in the bathroom.
Service
8.03
Some reviews praise friendly staff, but others reported poor responsiveness.
Location
8.57
Consistently mentioned as a strong point with good proximity to venues.
Room Quality
7.52
Mixed feelings: some rooms were comfortable while others had issues like smoke smell.
Amenities
7.05
Indoor pool and toiletries appreciated, but cleanliness of the pool needs improvement.
Value for Money
7.01
Basic value perceived, but several issues noted that impacted overall value.
Food and Beverage
7.56
Breakfast received mixed reviews, with complaints about food availability.
Overall Experience
7.43
The average of experiences with highs in location and lows in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:54

Property Description

Modern Rooms with Amenities
The Holiday Inn Express & Suites Chesapeake offers modern rooms equipped with a 40-inch flat-screen TV, coffee maker, microwave, and refrigerator for your convenience and comfort.

Relaxation and Fitness Options
Guests can unwind in the whirlpool or stay active in the on-site fitness room during their stay at the Chesapeake Holiday Inn Express. The perfect balance of relaxation and exercise.

Delicious Hot Breakfast
Start your day right with a hot breakfast buffet at the Holiday Inn Chesapeake, featuring a variety of options including eggs, bacon, and mouth-watering cinnamon rolls.

Book now for a comfortable and convenient stay at the Holiday Inn Express & Suites Chesapeake, where modern amenities, relaxation, and delicious breakfast await you.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 669 reviews
Cleanliness: 6.06
Service: 8.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 7.56
Overall Experience: 7.43
M
Melissa • couple • us
1
Stay away
Pros:

The location

Cons:

The staff was very rude and watched ever move you make

2026-02-09 • via Nuitee
J
Jenny • family_with_children • us
8
2026-01-25 • via Nuitee
L
Lauren • solo_traveller • us
10
2026-01-20 • via Nuitee
L
Lois • family_with_children • us
1
HORRIBLE!!! HORRIBLE!!! Don't stay here at all
Pros:

There wasn't anything too much to like.

Cons:

The room was not clean at all. The bed comforter had stains on them, my daughter's pillow had blood stains on it, the bathroom shower walls were gross!! There were blood stains on the on walls, floor in shower was disgusting. There are also some huge stains on the floors near the two beds. We stayed in room 511- I will never stay here again!!!!!!! There was mold in the shower on the drain. I'm so disappointed with this hotel- truly unacceptable. There was NO manager on premises. I asked for a manager on Saturday morning and Sunday morning before I left out. when you spend your money to stat at a hotel you want for your stay to fill like you are at home. I told my children not to walk on the carpet with shoes on due to the nastiness of the room. I would NEVER recommend this hotel to ANYONE!!!!

2026-01-19 • via Nuitee
S
Stephanie • couple • us
10
2026-01-19 • via Nuitee
G
Gregory • extended_group • us
5
2026-01-19 • via Nuitee
S
Samuel • couple • us
8
Cons:

Check in staff. Mold in bathroom. Did not get the room I requested.

2026-01-19 • via Nuitee
D
dwight • solo_traveller • us
1
2026-01-19 • via Nuitee
A
Angela • family_with_children • us
4
Cons:

The people next door and there kids we up making nose and running around being loud for most of the night. Very annoying

2026-01-19 • via Nuitee
R
Robert • solo_traveller • us
1
2026-01-19 • via Nuitee
J
Jenny • family_with_children • us
7
Pros:

They didnt have the cinnamon rolls.

Cons:

Need more towels and wash clothes

2026-01-18 • via Nuitee
K
Kiamarie • couple • us
10
My stay was excellent the staff was amazing and they very nice
Pros:

Everything

2026-01-18 • via Nuitee
J
Jamel • couple • us
9
Pros:

Breakfast was good everything was good 👍

2026-01-15 • via Nuitee
C
Chelsea • couple • us
10
I love the stay at the hotel
Pros:

I love the stay the room was clean and bathroom

2026-01-15 • via Nuitee
C
Chelsea • family_with_children • us
10
Great stay
Pros:

Staff was friendly and check in was smooth. Beds were very comfortable and rooms were clean. Pool area was perfect for the kids and was also very clean. Breakfast was good. Hotel was close to Starbucks, target and Walmart which was nice.

2026-01-14 • via Nuitee
N
Nickolaus • couple • us
8
2026-01-11 • via Nuitee
L
Lloyd An Toshya • family_with_children • us
10
Pros:

Gym

2026-01-10 • via Nuitee
D
Dee • couple • us
10
2026-01-06 • via Nuitee
G
Gail Renn • couple • us
10
Comfortable, Right Price and a Hidden Gem
Pros:

Loved everything about the hotel. We were allowed to check in early. Went to the casino. Came back around 7pm. and went to our room. The bed was so comfortable that we slept for 10 hours. LOL... the shower was great. It was so quiet and relaxing, no noise at all. Breakfast in the morning was delicious and wide variety of things to eat!! The price we paid was great. This hotel is a hidden gem off of the beaten path. We will definitely stay here whenever we come to Chesapeake which is usually 3 to 4 times a year!

2026-01-04 • via Nuitee
K
Kenisha • family_with_children • us
10
Cons:

The shower needs an update

2025-12-22 • via Nuitee