Holiday Inn Express Hotel & Suites San Angelo by IHG

Hotels
•
Holiday Inn Express
8 (111 reviews)
4613 W Houston Harte Expressway, San Angelo, Texas, 76901 , San Angelo , US

Facilities

Elevator
Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Internet access in public areas - high speed
Free wired internet
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Clean rooms reported by multiple guests
Friendly and accommodating staff
Comfortable beds
Quiet property
Helpful front desk (room switched promptly when needed)
Positive breakfast experiences mentioned by some guests
Cons:
Property needs updating and feels worn
Stained/dirty carpets and inconsistent housekeeping
Breakfast inconsistencies (cold food, limited drinks, pancake machine empty)
Pool described as nasty
Occasional check-in errors / unhelpful receptionist
Noisy air conditioning and small TV in some rooms

Categories

Cleanliness
7.2
Mixed reports: many reviewers said rooms were clean and beds comfortable, but there are multiple complaints about stained/dirty carpet, used gloves found on the floor, and common areas that need better cleaning.
Service
9
Generally very positive: numerous mentions of friendly, helpful and accommodating staff, prompt room switch when issues arose; isolated report of an unhelpful receptionist.
Location
8.5
Positive mention of a great location near the campus and several notes that the hotel is quiet — location is a clear strength for some guests.
Room Quality
7
Mixed to below-par: comfortable beds reported but several mentions of outdated rooms, damaged tile, water damage, noisy AC, small TV and worn linens.
Amenities
7.4
Mixed: breakfast and other amenities receive both praise and complaints; pool described as 'nasty' by one reviewer and breakfast equipment/stock issues were noted.
Value for Money
8
Standard quality for this hotel tier: perceived as reasonable value given comfortable beds and friendly staff, though property condition suggests room for improvement.
Food and Beverage
8
Mixed feedback: some guests called the breakfast amazing and praised kitchen staff, while others reported cold food, limited drink options and an empty pancake machine.
Overall Experience
8.9
Generally positive stays with pleasant staff, comfortable and quiet rooms for many guests; however, recurring notes about needed updates and occasional cleanliness/maintenance issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Recreational Amenities

Indulge in the 24-hour fitness center and seasonal outdoor pool during your stay.

Complimentary Offerings

Enjoy free wireless internet, breakfast, and newspapers in the lobby.

Convenient Facilities

Benefit from wired internet, a 24-hour business center, and conference space for events.

Plan your stay at Holiday Inn Express Hotel & Suites San Angelo for a delightful experience.

Important information:

  • The seasonal pool will be open from August to August.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8
Based on 111 reviews
Cleanliness: 7.2
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 7.4
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8.9
J
Jesse • family
10
Pros:

Very nice

2025-10-03 • via Nuitee
J
James • family
10
Pros:

the outside trash can at front door was overflowing

2025-09-02 • via Nuitee
J
Judy • family
4
Pros:

We did not get 2 beds, were given keys to a room that was occupied and we walked in on a guy.

2025-07-23 • via Nuitee
M
Michael • family
10
Pros:

Nice room

2025-06-22 • via Nuitee
B
Belinda • family_with_children
10
Pros:

The breakfast was amazing!

2025-05-25 • via Nuitee
B
Becky • partner
8
Pros:

Loved that the room was clean.

2025-05-25 • via Nuitee
G
George • family
4
Pros:

Receptionist was not helpful. He did not offer any other optiins when the room type we had picked was not available. The building needs to be updated.

2025-05-24 • via Nuitee
S
sandra
8
Birthday weekend
Pros:

The room was very clean.

2025-05-20 • via Nuitee
K
Karen • family
8
Pros:

It was fine

2025-05-19 • via Nuitee
W
William • partner
8
Pros:

Breakfast was not impressive drinks were all out only cranberry juice and food was not hot. Pancake machine had no batter apparently. Room was clean but hotel needs some love walls nicked up and some better cleaning of common areas. Room was clean and bed comfortable.

2025-05-03 • via Nuitee
R
Randy • family
10
Pros:

We stayed for three nights, it’s an older hotel but we had a nice stay, it’s quite, and the staff was nice.

2025-04-23 • via Nuitee
L
Lisa • family
4
Pros:

Needs updating, pool was nasty and rooms were out of date

2025-04-14 • via Nuitee
S
Staci • family
10
Pros:

Very friendly and accommodating

2025-03-24 • via Nuitee
J
James • partner
6
Pros:

Property is a bit worn. Hallway carpets need to be cleaned or replaced. Damaged tile and water damage in our bathroom which should be fixed. Staff was nice and helpful. Breakfast is hot, but not great. Room air conditioner is very noisy. Nothing awful about the hotel, but it could be better. Feels like the hotel is about due for un update.

2025-03-21 • via Nuitee
J
Jim
10
Pros:

Nice stay

2025-03-10 • via Nuitee
V
Victoria
10
Pros:

Very nice

2025-02-03 • via Nuitee
R
Raquel • family_with_children
10
Pros:

The staff was there

2025-01-26 • via Nuitee
H
Heather • family
10
Pros:

The lady in charge of the kitchen nice, friendly, and attentive!!! The morning front desk staff was great as well!

2025-01-01 • via Nuitee
P
Paula
10
Pros:

Very place to stay!

2024-12-02 • via Nuitee
K
Kaitlin
10
Family Trip
Pros:

It was nice and comfortable.

2024-10-21 • via Nuitee