Ambassador Inn and Suites

Hotels
8.4 (651 reviews)
1314 Main Street, Route 28 , South Yarmouth , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Aging hotel
Mildew smell
Limited breakfast options
No elevator

Categories

Cleanliness
7.74
Mixed reviews on cleanliness, with some concerns about mildew smell and aging facilities.
Service
8.71
Staff was friendly and accommodating, with positive mentions of responsiveness.
Location
9.25
Multiple reviews highlight the great location near cultural centers and attractions.
Room Quality
8.2
Generally well-received, but some issues with noise and aging facilities were noted.
Amenities
8.23
Amenities were good, though some guests noted the absence of a gym and concerns over pool conditions.
Value for Money
8.59
Good value for the money, though some guests mentioned extra charges.
Food and Beverage
7.74
Breakfast offerings were mixed, with some guests feeling it fell short.
Overall Experience
8.71
Overall positive experiences, despite some drawbacks mentioned in individual categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:52

Property Description

Luxurious Amenities

Ambassador Inn and Suites boasts indoor and outdoor pools, a hot tub, and sauna, providing guests with the ultimate relaxation experience. The contemporary rooms feature satellite TV with Showtime, a seating area, refrigerator, and coffee maker for added comfort.

Convenient Location

Situated just 2 miles from West Dennis Beach, this South Yarmouth hotel offers easy access to popular attractions such as Bass River Marina, Cape Cod Maritime Museum, and Hy-Line Cruises. Guests can enjoy free Wi-Fi, free local calls, and a daily continental breakfast during their stay.

Business and Leisure Facilities

In addition to leisure amenities, Ambassador Inn provides a business center and free newspapers, catering to both business and leisure travelers. Book now to experience the perfect blend of comfort and convenience at Ambassador Inn and Suites.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Breakfast-Grab and Go for the winter months until April 30, 2023.
Front Desk Hours- 7am-11pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYA

Location

Guest Reviews

8.4
Based on 651 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.71
V
VADYM family_with_children us
7
2026-08-24 via Nuitee
N
Noemi family_with_children us
7
2026-08-24 via Nuitee
S
Sullivan solo_traveller us
5
Expensive not worth it
Pros:

The pool, waffle maker

Cons:

The morning front desk woman very rude we had a king size room suite well we complained 2 nights in a row they had 4 rooms of kids and families they were running screaming and yelling at the kids well when we said we were here for vacation they said well we cant move them it will be hard moving 4 rooms so they moved us to a much smaller king size and said if they were sold out. She was very rude and turned getting when yelling at me. And she said if you want a reduced rate you have to call booking.com and then was rude to my wife nasty looks my wife would smile at her, and she just rolled her eyes very ghetto and unprofessional.

2026-08-22 via Nuitee
G
Gianpaolo couple it
9
Pros:

Dimensioni stanza

2026-08-19 via Nuitee
M
Marc couple ca
3
Je ne retournerai JAMAIS à cet endroit.
Pros:

Déjeuner exécrable. Après 8h45 (ça ferme à 9h30) plus de ravitaillement, « on en a plus ». Pas de variété. Une journée de la saucisse et le lendemain des œufs. Jamais les deux en meme temps. Les vitres de la chambre embuées et malpropres.
Par contre la piscine extérieure c’était parfait.

Cons:

La malpropreté. Tous les tapis étaient sales et aucun entretien. Nous sommes arrivés le mercredi, il y avait des papiers parterre. Nous sommes repartis le samedi et les papiers étaient toujours là !
Le personnel, sans être impoli, n’avait rien de sympathique. Une fois facturé réglé, ils ne nous regardait même pas ! Hôtel très humide. Je semble difficile, ce n’est pas le cas mais à près de 300$ la nuit, j’ai le droit de m’attendre à un peu mieux. A notre arrivée, le commis m’a dit de réserver directement avec eux la prochaine fois, qu’ils avaient de meilleurs prix que Booking.com. Quand je lui ai demandé combien couterait une nuit déplus au cas, le prix était plus élevé de 100$ que Booking.com ! À mon avis, c’est tenu par des gens qui se foutent de la clientèle.

2026-08-18 via Nuitee
D
Daniel solo_traveller us
10
2026-08-18 via Nuitee
Z
Zhiping couple us
7
2026-08-17 via Nuitee
A
Anita solo_traveller us
3
Pros:

Close to West Dennis beach, 10 mins ride

Cons:

It is a 2 star hotel, rugs are old and smelly, bathroom needs updates and we found multiple bugs on the duvet, disgusting 🫣 😑. The breakfast is also very limited, bagels, oatmeal, either eggs or sausages but not with at the same time and cereal. Very limited. We didn't use the pool but the outdoor one is tiny.

2026-08-16 via Nuitee
A
Alan couple us
8
2026-08-16 via Nuitee
M
Maryann solo_traveller us
10
Pros:

Easy and quick check in, quiet

Cons:

The smell of the cleaning chemicals

2026-08-14 via Nuitee
L
Lyudmila extended_group us
9
Pros:

Everything was good.

2026-08-12 via Nuitee
L
Laura family_with_children gb
9
2026-08-10 via Nuitee
E
Esther couple us
7
Served the purpose of a place to stay for the night, but most likely will not return
Pros:

Convenient location, friendly staff

Cons:

The property is a bit run down for the price, floor in the dining area was sticky at breakfast, there was an odd smell in the room and no soap

2026-08-10 via Nuitee
E
Eliana family_with_children it
10
2026-08-09 via Nuitee
G
Gerald extended_group us
7
Pros:

indoor pool; staff at desk were all very helpful

Cons:

Was not told they did not have elevator; out door pool was not heated; breakfast was not really that good

2026-08-08 via Nuitee
E
Erika family_with_children us
8
2026-08-05 via Nuitee
J
Joel couple us
5
Cons:

The building had no elevator, so dragging luggage to the 2nd floor was not pleasant. The facility was old and could use some updating. In today's market the price was a little high all things considered.

2026-08-05 via Nuitee
J
J9685SGjessicac Family
10
EXCELLENT EXPERIENCE
Pros:

I have been staying at The Ambassador Inn & Suites in South Yarmouth for the past 5 years, and I continue to return because of the outstanding experience they provide. In fact, I enjoy my stay so much that I request the same room each year.

The property is exceptionally clean and well maintained. The towels are always smell fresh, the bed linens are crisp and spotless, and the rooms are comfortable and inviting. It is clear that the cleanliness is a top priority for the staff.

The complimentary continental breakfast offers a nice variety of selections, making it easy to start the day off right. I also appreciate the amenities, including both an indoor and outdoor pool as well as an indoor hot tub, which is perfect for relaxing after a day of exploring Cape Cod.

What truly sets this hotel apart is the staff. Everyone is friendly, welcoming, and always willing to go the extra mile to make guests feel comfortable. A special mention goes out to the owner, Peter. He is always on site, personally checking to make sure guests are enjoying their stay and making himself available if anyone needs assistance. His dedication is evident and everything he does. I've even seen him helping with the laundry, proof that no task is beneath him when it comes to ensuring a great guest experience.

If you're looking for a clean, comfortable, and welcome in place to stay on Cape cod, I highly recommend Ambassador Inn & Suites. Their commitment to customer service and attention to detail keep me coming back year after year. Definitely five 🌟🌟🌟🌟🌟

2026-07-27 via Tripadvisor
NONE
10
Clean room, two pools, lovely staff
Pros:

We rented two rooms for two nights in late July so that our family could attend a wedding in Yarmouth. We had a great experience at Ambassador Inn. The room was clean and well kept; family members enjoyed the indoor pool and hot tub; and the staff was extremely helpful.

2026-07-26 via Tripadvisor
O
Ornela family_with_children us
10
I be there again next year
Pros:

Everything was perfect

2026-07-25 via Nuitee