Ambassador Inn and Suites

Hotels
8.4 (651 reviews)
1314 Main Street, Route 28 , South Yarmouth , US
+1 508-394-4000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Aging hotel
Mildew smell
Limited breakfast options
No elevator

Categories

Cleanliness
7.74
Mixed reviews on cleanliness, with some concerns about mildew smell and aging facilities.
Service
8.71
Staff was friendly and accommodating, with positive mentions of responsiveness.
Location
9.25
Multiple reviews highlight the great location near cultural centers and attractions.
Room Quality
8.2
Generally well-received, but some issues with noise and aging facilities were noted.
Amenities
8.23
Amenities were good, though some guests noted the absence of a gym and concerns over pool conditions.
Value for Money
8.59
Good value for the money, though some guests mentioned extra charges.
Food and Beverage
7.74
Breakfast offerings were mixed, with some guests feeling it fell short.
Overall Experience
8.71
Overall positive experiences, despite some drawbacks mentioned in individual categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:52

Property Description

Luxurious Amenities

Ambassador Inn and Suites boasts indoor and outdoor pools, a hot tub, and sauna, providing guests with the ultimate relaxation experience. The contemporary rooms feature satellite TV with Showtime, a seating area, refrigerator, and coffee maker for added comfort.

Convenient Location

Situated just 2 miles from West Dennis Beach, this South Yarmouth hotel offers easy access to popular attractions such as Bass River Marina, Cape Cod Maritime Museum, and Hy-Line Cruises. Guests can enjoy free Wi-Fi, free local calls, and a daily continental breakfast during their stay.

Business and Leisure Facilities

In addition to leisure amenities, Ambassador Inn provides a business center and free newspapers, catering to both business and leisure travelers. Book now to experience the perfect blend of comfort and convenience at Ambassador Inn and Suites.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Breakfast-Grab and Go for the winter months until April 30, 2023.
Front Desk Hours- 7am-11pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYA

Location

Guest Reviews

8.4
Based on 651 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.71
K
karen • family_with_children • us
7
Pros:

Close to everything. Nice indoor pool.

Cons:

Decor was dated; expensive for what you receive.

2026-09-14 • via Nuitee
S
Steve • solo_traveller • us
8
2026-09-13 • via Nuitee
S
Stephanie • solo_traveller • us
9
2026-09-10 • via Nuitee
I
Irina • family_with_children • us
9
2026-09-08 • via Nuitee
T
Teresa • couple • us
10
Would recommend
Pros:

We had an issue with our tv at 9:30pm, went to front desk for help & immediately a staff person came & fixed it. Also all was very clean:)

Cons:

Nothing

2026-09-07 • via Nuitee
R
Rupert • family_with_children • gb
7
2026-09-07 • via Nuitee
J
Joris • family_with_children • be
8
2026-09-05 • via Nuitee
A
adriana • solo_traveller • us
8
Pros:

The location was perfect. Near restaurants, miniature golf and a hop to Hyannis. The bed was comfortable and I slept well. I liked that they had an indoor pool and took advantage of it. The pool temperature was perfect.

Cons:

There weren't enough channels on the TV although it had satellite channels.

2026-09-04 • via Nuitee
T
Teresa • family_with_children • us
7
Fine. Close to everything.
Pros:

Kids enjoyed the pool and breakfast.

Cons:

It needed a bit of housekeeping.

2026-09-04 • via Nuitee
E
Elizabeth • family_with_children • us
10
Family always enjoys staying there enjoy the use of pool especially on a rainy day close to many fun
Pros:

Have no compliments have stayed here many times with family

Cons:

Nothing

2026-09-03 • via Nuitee
G
Giorgio • family_with_children • it
8
Buon rapporto qualità prezzo per un appoggio per visitare Cape Cod
Pros:

Buon rapporto qualità prezzo, struttura un po’ vecchiotta con moquette ovunque, non certo il top per l’igiene. Colazione tipica americana, comunque qualità molto basica. Stanza piccola ma accogliente. Letti comodi e puliti. Staff gentile ma un po’ distaccato. Diciamo che la posizione era buona per visitare on the Road l’area di cape cod. C’erano una piscina interna e una esterna ma non ne abbiamo usufruito.

Cons:

Il pavimento della sala colazione era sempre appiccicoso ovunque… e la moquette andrebbe bandita per sempre dalle strutture alberghiere a mio avviso

2026-09-01 • via Nuitee
A
Anne • couple • us
8
Great location, clean and great beds too! I would highly recommend especially at this price point!!
Pros:

Location was perfect near beaches, shopping and great restaurants!

Cons:

Had to go to the front desk to pickup pillows.

2026-09-01 • via Nuitee
D
Diana • solo_traveller • us
9
Pros:

The staff was so warm and welcoming.

Cons:

The breakfast was ok. Could be better. The hot food tasted so bad, the cold food was good.

2026-08-31 • via Nuitee
N
Noemi • family_with_children • us
7
2026-08-24 • via Nuitee
V
VADYM • family_with_children • us
7
2026-08-24 • via Nuitee
S
Sullivan • solo_traveller • us
5
Expensive not worth it
Pros:

The pool, waffle maker

Cons:

The morning front desk woman very rude we had a king size room suite well we complained 2 nights in a row they had 4 rooms of kids and families they were running screaming and yelling at the kids well when we said we were here for vacation they said well we cant move them it will be hard moving 4 rooms so they moved us to a much smaller king size and said if they were sold out. She was very rude and turned getting when yelling at me. And she said if you want a reduced rate you have to call booking.com and then was rude to my wife nasty looks my wife would smile at her, and she just rolled her eyes very ghetto and unprofessional.

2026-08-22 • via Nuitee
G
Gianpaolo • couple • it
9
Pros:

Dimensioni stanza

2026-08-19 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-08-18 • via Nuitee
M
Marc • couple • ca
3
Je ne retournerai JAMAIS à cet endroit.
Pros:

Déjeuner exécrable. Après 8h45 (ça ferme à 9h30) plus de ravitaillement, « on en a plus ». Pas de variété. Une journée de la saucisse et le lendemain des œufs. Jamais les deux en meme temps. Les vitres de la chambre embuées et malpropres.
Par contre la piscine extérieure c’était parfait.

Cons:

La malpropreté. Tous les tapis étaient sales et aucun entretien. Nous sommes arrivés le mercredi, il y avait des papiers parterre. Nous sommes repartis le samedi et les papiers étaient toujours là !
Le personnel, sans être impoli, n’avait rien de sympathique. Une fois facturé réglé, ils ne nous regardait même pas ! Hôtel très humide. Je semble difficile, ce n’est pas le cas mais à près de 300$ la nuit, j’ai le droit de m’attendre à un peu mieux. A notre arrivée, le commis m’a dit de réserver directement avec eux la prochaine fois, qu’ils avaient de meilleurs prix que Booking.com. Quand je lui ai demandé combien couterait une nuit déplus au cas, le prix était plus élevé de 100$ que Booking.com ! À mon avis, c’est tenu par des gens qui se foutent de la clientèle.

2026-08-18 • via Nuitee
Z
Zhiping • couple • us
7
2026-08-17 • via Nuitee