Ambassador Inn and Suites

Hotels
8.4 (589 reviews)
1314 Main Street, Route 28 , South Yarmouth , us

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Aging hotel
Mildew smell
Limited breakfast options
No elevator

Categories

Cleanliness
7.74
Mixed reviews on cleanliness, with some concerns about mildew smell and aging facilities.
Service
8.71
Staff was friendly and accommodating, with positive mentions of responsiveness.
Location
9.25
Multiple reviews highlight the great location near cultural centers and attractions.
Room Quality
8.2
Generally well-received, but some issues with noise and aging facilities were noted.
Amenities
8.23
Amenities were good, though some guests noted the absence of a gym and concerns over pool conditions.
Value for Money
8.59
Good value for the money, though some guests mentioned extra charges.
Food and Beverage
7.74
Breakfast offerings were mixed, with some guests feeling it fell short.
Overall Experience
8.71
Overall positive experiences, despite some drawbacks mentioned in individual categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:52

Property Description

Luxurious Amenities

Ambassador Inn and Suites boasts indoor and outdoor pools, a hot tub, and sauna, providing guests with the ultimate relaxation experience. The contemporary rooms feature satellite TV with Showtime, a seating area, refrigerator, and coffee maker for added comfort.

Convenient Location

Situated just 2 miles from West Dennis Beach, this South Yarmouth hotel offers easy access to popular attractions such as Bass River Marina, Cape Cod Maritime Museum, and Hy-Line Cruises. Guests can enjoy free Wi-Fi, free local calls, and a daily continental breakfast during their stay.

Business and Leisure Facilities

In addition to leisure amenities, Ambassador Inn provides a business center and free newspapers, catering to both business and leisure travelers. Book now to experience the perfect blend of comfort and convenience at Ambassador Inn and Suites.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Breakfast-Grab and Go for the winter months until April 30, 2023.
Front Desk Hours- 7am-11pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 15, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for US$35 per person per night when using an available cot.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 589 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.71
B
B James extended_group us
7
Great price, bed was fine and shower was hot
Pros:

Most of the bagels were very stale, coffee was ok, no protein.

Cons:

Heater in my room wasn't working, had to change rooms. Staff on duty was very helpful.

2026-02-14 via Nuitee
S
Sahl solo_traveller us
9
2026-01-28 via Nuitee
S
Stephanie couple us
9
Pros:

The hot tub and and the bed were great.

Cons:

Tv was a challenge but we weren't in the room often.

2026-01-20 via Nuitee
J
Jose family_with_children us
9
Muy cómodo y relajado
Pros:

Muy buenos

Cons:

Todos excelentes

2026-01-19 via Nuitee
P
PHILIP couple us
10
2026-01-19 via Nuitee
P
Patricia family_with_children us
10
Pros:

Everything

Cons:

Everything was clean and the staff excellence an friendly

2026-01-19 via Nuitee
P
Peter couple us
10
It works well for seeing shows at the Melody Tent
Pros:

Breakfast was just enough to get your day started. The room was clean

2026-01-19 via Nuitee
K
Kristiana family_with_children us
9
Great overnight weekend getaway for my little family
Pros:

Location was convenient and the service was great.

2026-01-19 via Nuitee
D
Danielle family_with_children us
10
2026-01-13 via Nuitee
L
Lisa couple us
10
2025-11-10 via Nuitee
NONE
10
Weekend getaway
Pros:

Very nice, hotel was close to the cultural center, which we were going very glad.We chose this hotel will definitely come back

2025-10-20 via Tripadvisor
P
Pa Knot Pa couple us
10
Pros:

Very close to the cultural center

Cons:

Nothing

2025-10-20 via Nuitee
NONE
10
Great Cape Cod Lodging
Pros:

We have been coming to your establishment since 2013. Although its not yearly trip we can always depend on you accommodations will be excellent. All of the staff is friendly and helpful and we are looking forward to coming again in the spring of 2026.

2025-10-19 via Tripadvisor
K
Karr couple us
10
Nice
Pros:

They had a sauna and a nice pool.

Cons:

Kind of far from everything

2025-10-15 via Nuitee
H
Helen
10
Pros:

The facility is recently renovated and updated. Very clean, nice location. Front desk staff is extremely accommodating and friendly. Would definitely stay there again and definitely recommend.

2025-10-13 via Nuitee
W
Wanda
6
Pros:

Beds were ok as comfort level went. As an older adult after 2 days I was done. The gal who was taking care of the breakfast went above and beyond. The man at the front desk was ok. Not as personable as I would have expected. We did not need any housekeeping during our short stay so I cannot comment on them.
We stayed here years ago the Reno to the rooms was much needed. Oh the beds have a hollow bottom so every time you turnover you hear the hollowness. And you can hear it from the rooms above.
The hot tub was nice but needed some repair on the outside of it the stone work area. I am not a fan of carpets in the rooms I would prefer no carpeting. They would be more up on the times with a pod type coffee pot in the rooms and a small microwave. They do have a microwave in a common area. With coffee and tea. A 3 pm snack in this area might be nice like some baked cookies or fruit. I mean store bought baked and put out. Just a nice touch.

2025-10-12 via Nuitee
T
Taryn Dargi family_with_children us
10
2025-10-11 via Nuitee
J
january couple us
8
2025-10-11 via Nuitee
J
James friends
6
Pros:

No elevator to get up to room

2025-10-03 via Nuitee
S
Senay
8
Pros:

It is a nice place. Clean not much going on but they have a nice swimming pool.

2025-10-02 via Nuitee