Hacienda Campeche

Hotels
9.1 (138 reviews)
Calle 59, NO. 71 Por 16 & 18 , Campeche , mx

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Lovely hotel
Great location
Comfortable rooms
Helpful staff
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel, although some noted the need for updates.
Service
8.3
Staff was praised for being warm, helpful, and pleasant, although a few reviews mentioned slow service.
Location
8.1
The hotel's location in Campeche's historic district was highly acclaimed for its proximity to attractions and dining options.
Room Quality
7.8
Rooms were described as spacious, comfortable, and full of colonial charm, with some guests suggesting the need for updates.
Amenities
7.2
While some guests enjoyed the amenities like the pool and helpful staff, others mentioned the absence of spa services.
Value for Money
6.9
Mixed reviews regarding the pricing, with some feeling it was high for the services offered and others finding it reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback overall, though some guests desired more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others, highlighting the lovely setting and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:41

Property Description

Luxurious Amenities
Indulge in the spa, indoor and outdoor pools of this 17th-century mansion turned hotel.

Mayan-Inspired Accommodation
Stay in uniquely decorated rooms with modern amenities and traditional cotton hammocks.

Convenient Location
Centrally located near Campeche Cathedral with on-site parking and easy access to local attractions.

To book your stay at Hacienda Puerta Campeche and experience luxury in historic surroundings, reserve now.

Important information:

Please note foreign currency cash payments are not available.
According to the official provisions of the Ministry of Finance and Public Credit, hotels in Yucatan are unable to carry out cash transactions in US dollars or in other currencies. This means that, unfortunately, Hacienda Puerta Campeche cannot receive payments in cash or traveler checks in currencies other than Mexican Pesos. Likewise, we are unable provide currency exchange services. If you require Mexican Pesos, we recommend you to change your currency at official currency exchange offices in airports.

Alcoholic beverages are only served to adults aged 21 years or older, with valid identification.

The hotel does not offer cheque cashing services.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 138 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
C
Consuelo extended_group us
10
Heaven in Campeche
Pros:

The service and the beautiful rooms.

2025-09-18 via Nuitee
M
MRCherkaoui family_with_children ma
9
Pros:

Le lieu incroyable

Cons:

Une erreur au check out qui m'a bien embêté après

2025-08-25 via Nuitee
G
Guillaume family_with_children fr
9
Idéal pour visiter Campeche
Pros:

La beauté et le charme du lieu. Emplacement idéal avec parking gratuit.
Piscine magnifique et petit déjeuner à la carte excellent

Cons:

Dommage pour l’humidité dans la chambre qui reste tout confort.
Un peu cher

2025-08-13 via Nuitee
O
olivier family_with_children fr
10
Un délice
Pros:

Une pépite, un petit bijou, une piscine magnifique, le petit déjeuner délicieux. Un des plus beaux hôtels de notre séjour au Yucatan. On vous le recommande sans hésiter.

Cons:

Rien, sauf peut être le bruit le samedi soir du bar d’en face, chambres sur rue à éviter

2025-08-05 via Nuitee
A
ALLAN
10
Pros:

.

2025-06-29 via Nuitee
R
Ransom young couple us
7
Lovely old hacienda stay
Pros:

It is in a fabulous location at the end of the most famous Calle 59 up against the ancient wall. The hacienda is classic although does need some updating which they say they are doing in next 20 months.

Cons:

A bit dark and Pool area doesn’t really work

2025-06-25 via Nuitee
J
Jennifer young couple gb
10
Exceptional
2025-04-02 via Nuitee
J
joshu918 Couples
10
A Gem of a hotel
Pros:

Lovely hotel, located in Campeche's historic district. The colonial era property is centered around an interior courtyard with ancient banyan trees, whose roots drape down the decaying walls of an ancient structure that occupied the site. A pool has been ingeniously built to snake around the remains of the old structure, allowing you to swim through the archways and grottos, having the effect, almost, of a Moorish bathhouse or spa.

The staff are uniformly warm and gracious. The breakfasts are wonderful. The rooms are spacious and full of "colonial charm."

Campeche itself is hidden gem. Now that the Maya train is up and running, with easy access from Cancun, it's hard to imagine it will stay untouched for much longer. So visit while you can

2025-03-16 via Tripadvisor
J
Jose partner
10
Pros:

Excellent option while in Campeche. Restored historic building with excellent service, food, lovely personnel, walkable, easy and safe area.

2025-02-25 via Nuitee
C
Charlotte young couple us
9
Great location in beautiful quaint Campeche
Pros:

Great location and comfortable room. Very helpful and pleasant staff. Great location on quiet end of Calle 59 which has many shops/restaurants and is open only to pedestrian traffic.

Cons:

Nothing

2025-02-23 via Nuitee
M
Mariangeles partner
10
Pros:

El hotel es precioso, el servicio es EXTRAORDINARIO. Verdaderamente la amabilidad y atención del personal llama la atención.
La comida del restaurante es bastante buena, y está súper bien ubicado.

2025-02-17 via Nuitee
F
Flavio
8
Pros:

El hotel es bonito y las habitaciones son muy agradables. En general el personal es atento y amable. La cocina es su punto debil. Algunos alimentos son preparados con esmero y otros no tanto. Incluso algunos están mal condimentados, saben a nada. El personal es amable, pero en ocasiones no eficiente y se tardan mucho en servir los platillos. El resto del personal que no está en el comedor también es muy atento y servicial.

2025-02-08 via Nuitee
E
Elena young couple us
10
Exceptional
2025-01-18 via Nuitee
B
Bricolage young couple gb
8
Very good
Cons:

The restaurant!

2025-01-13 via Nuitee
M
Michael young couple es
8
Very good
2024-12-27 via Nuitee
L
Luis young couple mx
9
Superb
2024-12-20 via Nuitee
R
RUBEN partner
10
Pros:

Todo excelente.

2024-12-07 via Nuitee
F
FELIPE partner
10
Pros:

Muy buena opción, bien ubicado, muy lindo, la comida rica, sin duda me volvería a hospedar

2024-11-25 via Nuitee
2
286gv Couples
10
Excellent hotel, perfect location, committed team
Pros:

We enjoyed very much our 2 night stay. The team goes the extra mile to make you feel at home. Very attentive. Hacienda Campeche has all the facilities you expect from a small city boutique hotel. They organised a special dinner for us at the front porch of the hotel, which was a very pleasant experience. We will come back.

2024-11-18 via Tripadvisor
V
Verified traveler
10
Pros:

El hotel muy bien ubicado, varios puntos turisticos a una distancia caminable. El restaurant rico y comodo, asi como el area de alberca. Las habitaciones amplias.

2024-11-05 via Nuitee