Wingate by Wyndham West Monroe

Hotels
•
Wingate by Wyndham
6.3 (504 reviews)
228 Blanchard Street , West Monroe , US
+1 318-387-7395

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (reception and desk assistance)
Comfortable beds
Convenient location (close to highway)
Hot breakfast available at times
Pleasant outdoor sitting area
Cons:
Indoor pool cold/unavailable
Mildew/musky and damp carpet smells; mold in dining area
TV/WiFi/telephone/room fixtures not working
Housekeeping inconsistencies and sour-mop smell
Breakfast not restocked / limited hot food choices

Categories

Cleanliness
4
Multiple reports of mildew/musky and damp carpet smells, mold in dining area, sour/mop smell after cleaning and missed housekeeping — overall cleanliness is a notable negative.
Service
9.5
Consistently praised staff and reception (helpful receptionist, desk assistant Donald, staff worked to get refunds); a single report of rudeness at the counter but overall service is a clear positive.
Location
7.5
Described as close to the highway and an OK location; generally convenient for short stays, which supports a slightly above-average score.
Room Quality
5.5
Beds were comfortable for several guests but rooms had issues (broken TV remote/telephone, nonworking lamps, shower misdirected causing puddles, some visible damage) — mixed but leaning below average.
Amenities
4.5
Major amenity complaints: indoor pool was cold/unusable for several guests, ice machine out, TV/WiFi problems — amenities are a clear weakness.
Value for Money
6.2
Mixed signals: some guests felt the price was acceptable for a short stay while others felt they did not get the comfort/amenities expected for the price (pool, WiFi/TV issues).
Food and Beverage
7
Breakfast was described as hot and refreshed often by some, but also criticized for not being restocked, limited hot choices, and mold concerns in the dining area — overall slightly above average with operational lapses.
Overall Experience
6.2
A mixed overall stay: very positive interactions with staff and some pleasant aspects (comfortable beds, outdoor seating), counterbalanced by cleanliness, amenities (pool) and operational issues that reduced the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Modern Comfort and Convenience

At Wingate by Wyndham West Monroe, experience modern comfort and convenience at its finest. The 3-star hotel offers air-conditioned rooms with free WiFi, perfect for both leisure and business travelers.

Top-Notch Amenities

Enjoy a range of amenities during your stay, including a fitness centre to keep up with your workout routine. The multilingual staff at the reception are always ready to assist you in English, Spanish, and Punjabi, ensuring a pleasant and hassle-free experience.

Convenient Location

Located just a short distance from major attractions like Malone Stadium and Joe Aillet Stadium, as well as the Ike Hamilton Expo Center, our non-smoking property provides easy access to the best of West Monroe. Book your stay at Wingate by Wyndham West Monroe for a memorable and comfortable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 504 reviews
Cleanliness: 4
Service: 9.5
Location: 7.5
Room Quality: 5.5
Amenities: 4.5
Value for Money: 6.2
Food and Beverage: 7
Overall Experience: 6.2
D
Dionne • family_with_children • us
6
Pros:

Close to planned destination

Cons:

Air unit leaked and floor damage, exposed nail unsafe

2026-11-06 • via Nuitee
S
Stephen • couple • us
5
Decent value. Clean room but bathroom needs paint and water damage near tub
Pros:

Clean and quiet

Cons:

Bathroom water damage

2026-11-06 • via Nuitee
C
Charles • couple • us
1
Terrible!!!
Pros:

Terrible experience & the property was run down & dirty! The room was gross in appearance & smelled like mold!!! We were given another room & it was slightly better but still far from a Wyndham property!!!!!

Cons:

The room & hotel in general needs upgrading…paint pealing on doors in the room??

2026-11-06 • via Nuitee
C
Carlesha • couple • us
10
I will book again
Pros:

Very clean

Cons:

The lady check me in was very nice and professional.

2026-11-05 • via Nuitee
C
Carmella • solo_traveller • us
4
It served its purpose but wouldn’t stay there again.
Pros:

It was close to my destination.

Cons:

It wasn’t clean and smelled old.

2026-11-03 • via Nuitee
L
Lanny • family_with_children • us
10
2026-10-28 • via Nuitee
H
Hope • couple • us
4
The price i paid for room i should of been comfortable and able to use wifi and watch TV but I went
Pros:

The TV remote didn't work, couldn't pull up WiFi for the TV to work and the telephone was broke so I couldn't call to tell a out the TV and wifi wasn't working. Also one of the lamps didnt work

Cons:

The smell of room

2026-10-27 • via Nuitee
K
Karldreisha • couple • us
2
Never again
Pros:

The staff were very nice and friendly. They also worked hard for me to get a refund

Cons:

I only booked the hotel for the pool for my son’s birthday. The staff and I had been talking for a week prior and I was told the pool was up and running with heating. I was only informed after I paid and my child jumped into a freezing water pool. His birthday was ruined

2026-10-26 • via Nuitee
J
Jenn • solo_traveller • us
7
Pros:

The receptionist was amazing... she greeted us and made sure we were taken care of. Apologized for the pool several times and felt terribly bad because our kids were crying cause they really wanted to swim..

Cons:

The pool was freezing cold couldn't even get in it... we literally booked with this hotel because of the indoor pool
mold in the dining area on ceiling

2026-10-26 • via Nuitee
J
Javon • solo_traveller • us
2
2026-10-17 • via Nuitee
D
Dee Dee • family_with_children • us
7
Cons:

In my mom's handicap room 109 the shower was faced towards the floor instead of facing in the shower walls which caused the floors to puddle water and we had to use most of the towels so she wouldn't slip and fall .

2026-10-15 • via Nuitee
R
Ryder • solo_traveller • us
8
2026-10-14 • via Nuitee
C
Charles • couple • us
1
2026-10-08 • via Nuitee
M
McKinley • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-10-07 • via Nuitee
M
Madelyn • solo_traveller • us
4
2026-09-14 • via Nuitee
K
Kinley • extended_group • us
10
I would come back and hope that the service is better.
Pros:

Great breakfast!

Cons:

LAdy at the counter was kinda rude.

2026-09-13 • via Nuitee
J
Jan • family_with_children • us
9
2026-09-13 • via Nuitee
M
Mrs. Silas • solo_traveller • us
10
2026-09-12 • via Nuitee
W
woods • solo_traveller • us
6
Pros:

Ok location

Cons:

Needs upgrades

2026-09-10 • via Nuitee
N
Nelson • solo_traveller • us
9
Pros:

Staff was nice and very helpful. Beds were comfortable.

Cons:

Housekeeping didnt clean the room one day just because we were staying over. When they did clean it smelled like they wiped down or mopped with a sour mop or rag.

2026-09-09 • via Nuitee