Holiday Inn Express Hotel and Suites Alice by IHG

Hotels
•
Holiday Inn Express
7.8 (80 reviews)
2965 East Main Street , Alice , US
+1 361-664-7111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room (per one review)
Comfortable beds
Room included fridge and microwave
Good room size for 2 queens and bunk beds
Included breakfast with good selection
Cons:
Pool very dirty
Ran out of bath towels / given small pool towels
Laundry unusable due to no quarters
Room needs lots of repairs
Parking lot had many potholes / hotel seemed damp

Categories

Cleanliness
6.5
Mixed: room was reported as clean, but the pool was described as very dirty and there were towel shortages, which lowers the overall cleanliness score.
Service
9
Positive: staff was described as friendly in the review.
Location
7.8
Not mentioned: no direct comments about location; assigned the target rating. Parking potholes noted are considered property/condition rather than location.
Room Quality
7.2
Mixed: guests liked the comfy beds, good room size, fridge and microwave, and bunk beds, but also noted the room needs lots of repairs.
Amenities
6.5
Negative: amenities included microwave/fridge and laundry, but pool was dirty, towels were unavailable (given small pool towels), and the laundry required quarters that were not provided.
Value for Money
8.5
Not directly mentioned: slightly elevated to offset weaker cleanliness/amenities, reflecting positive points like comfortable beds and a strong included breakfast that suggest reasonable value.
Food and Beverage
8.8
Positive: the included continental breakfast had a good selection and was described as impressive for that category.
Overall Experience
8.1
Generally positive: headline 'Not too shabby' and several positives (friendly staff, comfortable beds, good breakfast), tempered by issues with the pool, towels, and property condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Amenities
Experience modern furnishings and neutral-colored décor in our air-conditioned rooms equipped with convenient appliances like a microwave and coffee maker.

Outdoor Relaxation
Unwind by taking a dip in our refreshing outdoor pool or basking in the sun on our comfortable sun-lounger terrace.

Convenient Location
Conveniently located just a short drive from the Municipal Golf Course and Alice International Airport, our hotel offers easy access to local attractions and on-site facilities like laundry services and free parking.

Book your stay at Holiday Inn Express Hotel and Suites Alice for a relaxing and enjoyable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRP

Location

Guest Reviews

7.8
Based on 80 reviews
Cleanliness: 6.5
Service: 9
Location: 7.8
Room Quality: 7.2
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 8.1
Y
Yvette • couple • us
10
2026-08-20 • via Nuitee
C
Christina • solo_traveller • us
8
Not too shabby
Pros:

Staff was friendly. Our room was clean and good size for 2 queen beds with a fridge and microwave which was a bonus. The included breakfast had good selection and was impressive for normal continental breakfast options.

Cons:

Parking lot had a ton of potholes and the hotel did seem a bit damp. Not sure if it was just Texas humidity.

2026-06-29 • via Nuitee
R
Robert • solo_traveller • us
2
Pros:

The beds were comfy. And I liked the 2 queen room with bunk beds.

Cons:

I didn't like to look off the room needs lots of repairs... the pool was very dirty. They ran out of bath towels so they gave us the smallest pool towels to bathe with. They had a laundry room and had no quarters so we can use them....

2026-06-08 • via Nuitee
V
Vasquez • extended_group • us
10
2026-05-16 • via Nuitee
J
Jose • solo_traveller • us
10
2026-05-09 • via Nuitee
G
Gomez • family_with_children • us
10
Pros:

service,room,location, breakfast

Cons:

not enough towels in the room

2026-04-06 • via Nuitee
A
Ana • family_with_children • us
10
2026-02-24 • via Nuitee
B
Blas • couple • us
9
We enjoyed our visit!
Pros:

Nice room

Cons:

Entry to hotel is difficult to find.

2026-02-10 • via Nuitee
D
Dranda • family_with_children • us
10
2026-01-19 • via Nuitee
S
Sandra • extended_group • us
5
Cons:

elevators were out.

2026-01-19 • via Nuitee
M
Marta Gina • extended_group • us
3
Disabled Room was too small for wheel chair between beds. Closet was too flimsy, broke, chged room.
Pros:

Food was good. great variety of breakfast food.

Cons:

The tables to sit & eat WERE UNSTABLE. I almost flipped table over two times. I managed to keep table from spilling food on the floor. But, I did overturn beverage cup drink all over table top. the package of hot sauce was very disappointing. For a South Texas breakfast bar, the package of hot sauce was too small & not spicey (hot) enough. Not enough time to get to the food. We needed more time to serve ourselves before area closed. If cereal, fruit, danish plus milk & coffee was available an hour later than the hot food would be nice for late sleepers. I slept late & almost missed Sunday morning breakfast all together. Milk & juice in small cartons would be better for everyone.

2026-01-19 • via Nuitee
D
Dennis • couple • us
10
2026-01-10 • via Nuitee
D
Dennis • couple • us
10
2026-01-06 • via Nuitee
J
Jorge • couple • us
8
Everything went great except for the morning of New Years Day. It seems that there was no usual hot breakfast ready or a
Pros:

Great location

Cons:

Parking lot needs a little work.

2026-01-05 • via Nuitee
L
Lupita • family_with_children • us
4
Ugly Smell, and uncomfortable!
Pros:

Staff was friendly.

Cons:

Rooms smell like wet fabric. For our family of 4 there was only 2 towels in the restroom, and the mattress was very thin. Im sorry, but I thought holiday Inn EXPRESS were nicer than that.

2025-12-07 • via Nuitee
R
Robert • couple • us
10
Nice, honest people
Pros:

Great customer service.

Cons:

NA

2025-11-11 • via Nuitee
O
Olga • couple • us
9
2025-10-20 • via Nuitee
E
Esau
10
Pros:

Good

2025-10-07 • via Nuitee
S
Stephanie
10
Pros:

Clean and easy check in & out. Will come back EVERYTIME I’m in town.

2025-10-07 • via Nuitee
M
Michael
2
Pros:

Dead roaches in the hall way. First room shower head leaked, bed looked unmade. Second room smell like a smoker room, third room had two bugs, one was dead (they picked up- shower looked new-we stayed here) bed was terriblily uncomfortable and they showed us a fourth room while smell like a smoker room!
Supervisor could not give me any credit as they said Hotel.com had to issue us one as we couldn’t opt out since I had prepaid.
Managers tried to accommodate us with different rooms even tho they were unsatisfactory. They offered a credit but said we needed to contact hotels.com.
Presently, we are asking for a credit from hotels.com.

2025-10-02 • via Nuitee