La Quinta by Wyndham Norwich-Plainfield-Casino

Hotels
•
La Quinta by Wyndham
7.3 (552 reviews)
18 Pratt Road , Plainfield , US
+1 860-317-0210

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Convenient location / close to interstate
Friendly and helpful front desk staff
Comfortable beds and generally comfortable rooms (when clean)
Pool available and appreciated by families
Good value for price mentioned by multiple guests
Breakfast available and sometimes praised
Cons:
Frequent reports of mold, mildew, musty or rotten-egg smells in bathrooms/rooms
Housekeeping inconsistently performed or no-shows; rooms not cleaned on multi-night stays
Dirty shower handles/tiles and poor bathroom maintenance
Shower problems (cold water, low pressure) and slow drains
Ongoing construction/noise and low pool lighting at night (safety concern)
Breakfast timing and limited gluten-free options; isolated billing/double-charge incident reported

Categories

Cleanliness
4.8
Multiple reviews report mold, mildew, musty/rotten-egg smells, dirty shower handles and tiles, and rooms not being serviced during multi-night stays — clear weakness.
Service
8.4
Front desk and some staff repeatedly described as friendly, attentive and helpful (fixed reservation issues); however housekeeping no-shows and inconsistent room service lowered overall service experience.
Location
8.9
Consistently noted as convenient and close to the interstate/highway and event locations — a strong positive across reviews.
Room Quality
6.2
Rooms are mixed: comfortable beds reported but frequent problems (slow drains, drawers/wardrobe issues, cold showers, construction noise, and occasional musty smells) reduce the score.
Amenities
6.8
Pool is a frequently-cited amenity (sometimes clean and appreciated) but issues include ongoing construction, low nighttime pool lighting (safety concern) and inconsistent towel/service; breakfast availability also varies.
Value for Money
8.2
Several guests noted it was a good deal or nice for the price; despite some service/cleanliness shortcomings, many felt the price point was reasonable.
Food and Beverage
7
Breakfast receives mixed mentions: some praise for breakfast being a nice touch, others mention late timing, limited gluten-free options and occasional inconsistency.
Overall Experience
8.1
Overall impressions are mixed but lean positive for convenience and staff friendliness; however cleanliness and housekeeping issues significantly affect the stay for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Located off Interstate 395 in Plainfield, Connecticut, La Quinta Inn & Suites Plainfield - Casino Area boasts an indoor swimming pool and free Wi-Fi.**
Comfort & Convenience: Enjoy cable TV, microwave, and refrigerator in each guest room.**
Fitness & Business Facilities: Stay fit in the gym and stay connected in the business center.**
Nearby Attractions: Explore Foxwoods Resort Casino and Hopeville Pond State Park.**

Book your stay now at La Quinta Inn & Suites Plainfield - Casino Area for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Service Animals - ADA-defined service animals are welcome free of charge.

Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay.

Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Guest Reviews

7.3
Based on 552 reviews
Cleanliness: 4.8
Service: 8.4
Location: 8.9
Room Quality: 6.2
Amenities: 6.8
Value for Money: 8.2
Food and Beverage: 7
Overall Experience: 8.1
C
Chicorelli • solo_traveller • us
10
Pros:

Close to nadd northeast regionals

Cons:

Breakfast was to late had to leave ealry morning

2026-10-27 • via Nuitee
V
Van • couple • us
7
Was ok
Pros:

Close to interstate

Cons:

Heat was funny did not function well. GFI in bathroom did not work at all.

2026-10-27 • via Nuitee
R
Ronny • solo_traveller • us
10
2026-10-25 • via Nuitee
M
Melvin • solo_traveller • us
2
Sickening bathroom cleanliness
Pros:

Off highway access

Cons:

Bathroom was full of black mold

2026-10-23 • via Nuitee
J
jonathan • couple • us
7
convient for what we needed but might think twice before booking again.
Pros:

have stay at this property before as a holiday inn. room was comfortable as was the bed. pool was clean and towels avalible.

Cons:

both the sink and shower were slow to empty. some of the drawers and wardrobe would not stay closed without a piece of cardboard to hold them. also we stayed 3 nights/4 days and the room was not cleaned once, nor was the trash emptyed at all.

2026-10-21 • via Nuitee
C
Cally • family_with_children • us
5
2026-10-21 • via Nuitee
M
Michael • couple • de
7
2026-10-19 • via Nuitee
S
Shalane • family_with_children • us
1
2026-10-19 • via Nuitee
J
Joseph • solo_traveller • us
10
Good and relaxing
Pros:

Clean and comfortable beds

Cons:

N/A

2026-10-16 • via Nuitee
R
Ronnie • couple • us
9
2026-10-14 • via Nuitee
M
Melvin • solo_traveller • us
7
Overnight rest stop
Pros:

Ease of sign in

Cons:

Mold on the shower walls

2026-10-09 • via Nuitee
G
Graff • couple • us
9
Cons:

Our room had a musty smell.

2026-10-08 • via Nuitee
J
Jennifer • solo_traveller • us
3
Place was dirty
2026-09-19 • via Nuitee
K
Ken • couple • us
5
Front desk and kitchen/breakfast staff very attentive and friendly. Cleaning/room service staff we
Pros:

Front desk staff, comfortable bed

Cons:

Cleaning staff was no show - no trash taken out, shower/tiles/floor was no clean. No fresh towels over a multi day stay

2026-09-16 • via Nuitee
J
Jason • solo_traveller • us
9
Pros:

Everything was good.

2026-09-13 • via Nuitee
Y
Yelena • family_with_children • us
3
Drain pipes smell of rotten eggs, shower handles really dirty
Pros:

The staff was nice.

Cons:

The bathroom shower handle was so dirty, and the dirt seemed really old. The doors’ paint was all chipped away, the smell from the drain pipes was of sulfur/rotten eggs.

2026-09-10 • via Nuitee
P
Patricia • couple • us
7
Very nice for the price.
Pros:

Very friendly staff. Not many gluten free choices for breakfast but that would be Corporate.

Cons:

shower went stone cold. Room 325.

2026-09-08 • via Nuitee
S
Scott • couple • us
2
Rooms dirty. One full of mold
Pros:

Na

Cons:

The first room was full of mold and smelled. Room visibly had mold. They were unable to move us until the second night. The second room did not have mold but had mildew all over the shower tile.

2026-09-03 • via Nuitee
I
Isaiah • couple • us
10
2026-09-02 • via Nuitee
A
Anthony • couple • us
9
2026-09-01 • via Nuitee