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Spacious Suites and Convenient Shuttle Service
This all suite Rosemont hotel near Chicago O'Hare International Airport offers spacious suites with a large working area, accommodating up to five people. Enjoy the convenience of a free airport shuttle service for easy travel.
Fitness Center and Dining Options
Stay active with cardiovascular equipment and free weights available on-site. After a workout, indulge in freshly prepared American cuisine at the hotel's restaurant, Six1Five5, featuring regional specialties.
Proximity to Convention Center
Located less than a mile from the Donald E Stephens Convention Center, this hotel is the perfect choice for business travelers attending events.
Book now for a comfortable and convenient stay at our Rosemont hotel.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
Public parking is possible on site (reservation is not possible) and costs USD 37 per day.
The young man working the bar area was friendly
Being charged parking while staying at your hotel
The suite was beautiful
The outside of the building needs to brighten up just a bit
Bottom Line: Very nicely built hotel in an unfortunately noisy location, but staff and management are so terrible that it's not worth it.
The full version: Except for the bar staff (who are super friendly), the staff and management at this hotel is atrocious. We stayed for two nights and cleaning staff never cleaned our room, and lied and wrote down we left the do-not-disturb on. On-site management, being pathetic, hid behind bureaucracy and pretended they couldn't give us a refund because we booked with a third-party site (that site informed us this was no barrier to them issuing a refund). Offsite management is terrible as well -- they issued a refund of less than 1/2 the cost of one night as their pathetic peace offering.
Parking is an expensive $37/night total, but they oversubscribe the lot so good luck finding a spot at night unless you turn in early.
The hotel is near O'Hare, so there's obviously airport noise, right? So you figure they'd do something to dampen that noise, since it's a nice hotel. They don't -- not even blackout blinds that can block some noise. Just the typical Holiday Inn blinds that let in light. And the loud flights are literally non-stop all night.
All of this stuff would be forgivable for like a Days Inn or La Quinta or something. If you're only shelling out $50-75/night, you get what you pay for. But even at a deep discount, I was paying well over $200/night total at this pit. It's just not acceptable to be this bad for that much money.
To be fair, there are some good things about the place worth mentioning:
- Rooms are very nice -- spacious, have a nice work area separate from the bedroom, include a mini-fridge and microwave, and the shower had amazing water pressure. There's also a separate tub if that's your thing.
- Bar staff was super friendly and gave great service.
- It's very easy to jump on any freeway in every direction.
Arrived at the property and somehow they charged me twice for a room and when I let them know they did that they act like they couldn’t reverse the transaction and told me it would be off my account by check out. Here I am a week later and the transaction is still saying pending on my account. Worst staff I ever encountered in my life.
Very good breakfast and food service staff were all excellent.
Check in people were all great except one young male who made strange and slightly offensive comments.
i like that they made sure we got everything we needed
no free breakfast and 37$ parking a day
Nice area.
No towels in the room, blood stains on the bed
I thought staff is great and kin to customer service.
Everyday there is room service which is nice, however, if I had been changing as an example, having room service knock and after minimal time open door, I thought was not pleasant.
Everything.. The location is great. Love the outdoor decor. Smells great as soon as you enter the building! Friendly staff.
Pool
No pool. Other than that this place is exceptionally great!
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