Chicago Marriott Suites O'Hare

Hotels
Marriott Hotels & Resorts
8.5 (431 reviews)
6155 North River Road , Rosemont , us

Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.58
Some reviews mentioned cleanliness issues, particularly regarding mildew in the shower.
Service
9.55
Staff were generally noted to be friendly and accommodating, although some service issues were reported.
Location
9.59
Multiple reviews mentioned good proximity to the airport and local transportation.
Room Quality
8.54
Rooms were described as large and well-maintained, though some mentioned signs of wear.
Amenities
8.07
Limited dining options and issues with daily parking fees noted.
Value for Money
8.53
Some reviews expressed dissatisfaction with the value in relation to the costs.
Food and Beverage
7.08
Breakfast was reported as poor, with limited dining options available.
Overall Experience
9.05
Many guests had a positive experience with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:48

Property Description

Spacious Suites and Convenient Shuttle Service
This all suite Rosemont hotel near Chicago O'Hare International Airport offers spacious suites with a large working area, accommodating up to five people. Enjoy the convenience of a free airport shuttle service for easy travel.

Fitness Center and Dining Options
Stay active with cardiovascular equipment and free weights available on-site. After a workout, indulge in freshly prepared American cuisine at the hotel's restaurant, Six1Five5, featuring regional specialties.

Proximity to Convention Center
Located less than a mile from the Donald E Stephens Convention Center, this hotel is the perfect choice for business travelers attending events.

Book now for a comfortable and convenient stay at our Rosemont hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 37 per day.

Location

Guest Reviews

8.5
Based on 431 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 7.08
Overall Experience: 9.05
B
Briana solo_traveller us
7
2026-07-24 via Nuitee
K
Kendra solo_traveller us
10
My stay was great! Very clean room and staff was really nice.
2026-07-19 via Nuitee
D
Daryl couple us
8
2026-07-14 via Nuitee
J
Jennifer couple us
1
2026-07-13 via Nuitee
M
Mitzy family_with_children us
5
Meh
Pros:

The young man working the bar area was friendly

Cons:

Being charged parking while staying at your hotel

2026-07-13 via Nuitee
L
Lori solo_traveller us
8
2026-07-11 via Nuitee
J
Jonathan solo_traveller us
9
2026-07-09 via Nuitee
N
Norda solo_traveller us
8
It was a great stay, good location close by the airport not too crowded
Pros:

The suite was beautiful

Cons:

The outside of the building needs to brighten up just a bit

2026-07-05 via Nuitee
I
Isaac family_with_children us
10
2026-07-05 via Nuitee
8
848vinaym Couples Washington DC, District of Columbia
4
Nice rooms ruined by noisy location and awful staff
Pros:

Bottom Line: Very nicely built hotel in an unfortunately noisy location, but staff and management are so terrible that it's not worth it.

The full version: Except for the bar staff (who are super friendly), the staff and management at this hotel is atrocious. We stayed for two nights and cleaning staff never cleaned our room, and lied and wrote down we left the do-not-disturb on. On-site management, being pathetic, hid behind bureaucracy and pretended they couldn't give us a refund because we booked with a third-party site (that site informed us this was no barrier to them issuing a refund). Offsite management is terrible as well -- they issued a refund of less than 1/2 the cost of one night as their pathetic peace offering.

Parking is an expensive $37/night total, but they oversubscribe the lot so good luck finding a spot at night unless you turn in early.

The hotel is near O'Hare, so there's obviously airport noise, right? So you figure they'd do something to dampen that noise, since it's a nice hotel. They don't -- not even blackout blinds that can block some noise. Just the typical Holiday Inn blinds that let in light. And the loud flights are literally non-stop all night.

All of this stuff would be forgivable for like a Days Inn or La Quinta or something. If you're only shelling out $50-75/night, you get what you pay for. But even at a deep discount, I was paying well over $200/night total at this pit. It's just not acceptable to be this bad for that much money.

To be fair, there are some good things about the place worth mentioning:
- Rooms are very nice -- spacious, have a nice work area separate from the bedroom, include a mini-fridge and microwave, and the shower had amazing water pressure. There's also a separate tub if that's your thing.
- Bar staff was super friendly and gave great service.
- It's very easy to jump on any freeway in every direction.

2026-06-24 via Tripadvisor
D
Davon couple us
1
Cons:

Arrived at the property and somehow they charged me twice for a room and when I let them know they did that they act like they couldn’t reverse the transaction and told me it would be off my account by check out. Here I am a week later and the transaction is still saying pending on my account. Worst staff I ever encountered in my life.

2026-06-19 via Nuitee
G
Greta family_with_children us
9
Pros:

Very good breakfast and food service staff were all excellent.

Cons:

Check in people were all great except one young male who made strange and slightly offensive comments.

2026-06-18 via Nuitee
J
Jaron solo_traveller us
9
Pros:

i like that they made sure we got everything we needed

Cons:

no free breakfast and 37$ parking a day

2026-06-11 via Nuitee
C
Carla extended_group us
7
Comfortable
2026-06-09 via Nuitee
J
John couple us
5
The front desk guy was very helpful but other than that my stay wasn’t the best.
Pros:

Nice area.

Cons:

No towels in the room, blood stains on the bed

2026-06-09 via Nuitee
A
Adriana family_with_children us
10
Great experience!
Pros:

I thought staff is great and kin to customer service.

Cons:

Everyday there is room service which is nice, however, if I had been changing as an example, having room service knock and after minimal time open door, I thought was not pleasant.

2026-06-08 via Nuitee
F
Francios couple us
10
2026-06-04 via Nuitee
T
Terico couple us
10
2026-06-01 via Nuitee
B
Brandy family_with_children us
10
Kick your shoes off and Relax!
Pros:

Everything.. The location is great. Love the outdoor decor. Smells great as soon as you enter the building! Friendly staff.

Cons:

Pool
No pool. Other than that this place is exceptionally great!

2026-05-28 via Nuitee
J
Jason solo_traveller us
10
Pros:

N/A

Cons:

N/A

2026-05-27 via Nuitee