Grand Fiesta Americana Sumiya Cuernavaca

Hotels
•
Hotelera Posadas
8.8 (164 reviews)
Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550 , Jiutepec , MX
52-443-1131365

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Facilities

Full-service spa
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Cons:
High costs for what is offered
Food quality issues

Categories

Cleanliness
8.05
Specific concerns about upkeep and old facilities noted in reviews.
Service
9.55
Overall favorable remarks about the attention and friendliness of staff.
Location
9.05
Consistently positive references to the beautiful setting and ambiance.
Room Quality
9.05
Guests described the rooms as spacious and comfortable.
Amenities
9.05
Notable mentions of VIP amenities provided, although some complaints exist.
Value for Money
8.05
Complaints about high costs not aligning with service quality.
Food and Beverage
8.55
Mixed reviews with some praising the brunch and others criticizing the food quality.
Overall Experience
9.05
Positive comments about the overall ambiance and certain experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:07

Property Description

Discover a luxurious retreat at Grand Fiesta Americana Sumiya Cuernavaca, where relaxation and elegance await.

Indulge in Wellness
Pamper yourself at our serene spa, offering a variety of massages designed to rejuvenate your senses. Plus, enjoy our outdoor pool and 24-hour fitness center to keep your mind and body in perfect harmony.

Culinary Delights
Savor exquisite Asian cuisine at Sumiya, one of our two esteemed restaurants. For a more private experience, indulge in room service or unwind at the poolside bar with your favorite drink.

Comfort and Convenience
Stay in style in one of our 163 air-conditioned rooms featuring cozy down comforters and private balconies. With complimentary internet, multilingual staff, and a 24-hour business center, we ensure your every need is catered to.

Experience unparalleled comfort and book your stay at Grand Fiesta Americana Sumiya Cuernavaca today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 164 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.05
Room Quality: 9.05
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 9.05
J
Jenns Auri Paetau • family
8
Pros:

Power went out a couple of times during the night, breakfast service one moring was lacking, due to a group that took priority over regular guests

2025-10-09 • via Nuitee
B
Brenda • partner
10
Pros:

Muy bueno y la atención mejor

2025-10-06 • via Nuitee
D
Daniela
10
Pros:

Todo genial

2025-10-03 • via Nuitee
L
Luis Alejandro
10
Pros:

Arquitectura y personal increible

2025-10-03 • via Nuitee
J
Julio Cesar
8
Pros:

Excelente experiencia. Altos costos

2025-09-29 • via Nuitee
E
Edgardo • partner
4
Pros:

El hotel en remodelación no justifica su alto costo. Servicio y alimentos de baja calidad desalineados del precio. ¡Exijo reembolso parcial!

2025-09-28 • via Nuitee
M
MARCO • partner
10
Pros:

La atencion del personal es excelente, todos son muy atentos. La habitación fue la de la imagen y la propiedad recuerda a un onsen japonés. Nos dejaron nuestra botella de vino y canasta de fruta como amenity VIP. Un lugar hermoso

2025-09-28 • via Nuitee
J
Jose Alberto • partner
10
Pros:

The best hotel in zone

2025-09-21 • via Nuitee
A
ARIDAI JIMENEZ
10
Pros:

Excelente servicio

2025-09-18 • via Nuitee
N
Nicolas • family
8
Pros:

Les falta personal de meseros. Son pocos para atender la demanda del hotel.

2025-09-16 • via Nuitee
J
jose • family
8
Pros:

Japonez

2025-09-14 • via Nuitee
E
Enrique • partner
10
Pros:

.

2025-09-14 • via Nuitee
G
Gregorio
10
Pros:

El estilo de arquitectura

2025-09-11 • via Nuitee
M
MONICA
10
Pros:

Nice, spacious room, great gardens and amazing service.

2025-09-10 • via Nuitee
L
Lucy • family
2
Pros:

Todo está muy descuidado y viejo, precios muy altos para lo que ofrecen y la calidad mala

2025-09-08 • via Nuitee
F
Francisco • family
8
Pros:

No me dieron la botella de vino prometida

2025-09-05 • via Nuitee
S
silvia • family
10
Pros:

No me dieron la botella ni la comida de cortesía que estaba incluida en mi reservación

2025-09-02 • via Nuitee
R
Rigoberto • partner
10
Pros:

Estilo de propiedad

2025-08-31 • via Nuitee
P
Pablo • partner
10
Pros:

Hermoso lugar, habitación muy comfortable

2025-08-31 • via Nuitee
F
Fernando • family
10
Pros:

El lugar es increíble, el buffet delicioso y el ambiente inolvidables

2025-08-27 • via Nuitee