Quality Inn & Suites Morgantown - University Area

Hotels
•
Quality Inn
7 (406 reviews)
366 Boyers Avenue , Morgantown , US
+1 304-599-5399

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good/consistent continental breakfast (often praised)
Excellent, convenient location (near stadium and hospital)
Some comfortable/upgraded rooms with good showers and pillows
Inviting lobby and availability (easy check-in for medical needs)
Cons:
Serious cleanliness problems (roaches, mold, general uncleanliness)
Musty/damp rooms and carpets
Overpriced / surge pricing during events
Small bathrooms, missing toiletries, wrong mattress sizes
Isolated staff conflicts/poor front desk handling during service incidents
Maintenance issues (dirty microwave, missing remote back cover, smoky hallways)

Categories

Cleanliness
3
Multiple reviews report serious cleanliness problems: roaches in rooms and by the breakfast line, mold in bathrooms, musty/damp carpets and overall unclean conditions.
Service
9.5
Staff are repeatedly described as friendly, helpful and accommodating (assisted with early check-in after surgery). One report of desk staff arguing lowered this slightly, but overall service sentiment is very positive.
Location
9.5
Several guests cite an excellent, convenient location (near Milan Puskar Stadium, hospital, food/drink), and availability/parking is noted as a plus.
Room Quality
5.5
Mixed room quality: some guests praised pillows, showers and comfortable upgraded rooms; others reported tiny bathrooms, wrong mattress sizes, musty smells and poor beds.
Amenities
8.5
Basic amenities (continental breakfast, lobby, handicap access, microwave/TV/AC) are present and generally usable; isolated issues noted include a dirty microwave, missing remote cover and some blocked entrances.
Value for Money
5
Several guests felt the hotel was overpriced, with one noting price surges for a football game; value is seen as below average given cleanliness and room size issues.
Food and Beverage
7.5
Breakfast is frequently described as good or very good, though there are isolated negatives (cold food once, and a report of roaches at the serving line).
Overall Experience
7.5
Overall sentiment is mixed: strong positives for staff and location and some comfortable rooms, but significant negatives from cleanliness, occasional maintenance and value concerns lead to a middling overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Comfortable Accommodations
Quality Inn & Suites in Morgantown offers cozy rooms equipped with modern amenities such as TV, air conditioning, and complimentary WiFi. Each room also features a microwave and mini refrigerator for your convenience.

Convenient Facilities
Enjoy a hassle-free stay with a 24-hour front desk, free parking, and common areas including a welcoming lobby and breakfast room. The property ensures your comfort with facilities designed to make your stay enjoyable.

Prime Location
Located just a few kilometers away from popular attractions like West Virginia University and Mountaineer Field, Quality Inn & Suites provides easy access to key destinations. Don't miss the chance to stay at this convenient and well-equipped hotel in Morgantown.

Important information:

Please note the pool and fitness center are closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 406 reviews
Cleanliness: 3
Service: 9.5
Location: 9.5
Room Quality: 5.5
Amenities: 8.5
Value for Money: 5
Food and Beverage: 7.5
Overall Experience: 7.5
T
Travis • couple • us
10
2026-11-02 • via Nuitee
T
Tyson • family_with_children • us
10
2026-10-31 • via Nuitee
P
Patricia • family_with_children • us
10
My stay
Pros:

Cleanness.staff friendly helpful makes a big difference when you have caring staff. breakfast was very good I would give it a 10

2026-10-30 • via Nuitee
L
lisa • extended_group • us
10
2026-10-22 • via Nuitee
V
Van Dyk • extended_group • ca
7
It was acceptable
Cons:

The breakfast was cold

2026-10-20 • via Nuitee
C
Christopher • couple • us
8
2026-10-19 • via Nuitee
H
Harriet • solo_traveller • us
8
Pros:

Good room and pillows and breakfast options. Great shower.

Cons:

Disappointed at how expensive all hotel rooms in town skyrocketed purely due to demand (college football game). Bathroom was tiny, missing some of toiletries and inside microwave had not been cleaned.

2026-10-16 • via Nuitee
M
mccutcheon • family_with_children • us
1
2026-10-16 • via Nuitee
M
Mary • couple • us
10
2026-10-16 • via Nuitee
T
Tiffany • family_with_children • us
1
We didn't stay. We left because it was dirty and had roaches
Cons:

The location had roaches. We saw them as soon as we opened the door. It was not clean.

2026-10-15 • via Nuitee
S
Stacey • couple • us
10
I have no complaints about the hotel other than I thought it was a little expensive.
Pros:

The staff was very friendly, helpful and accommodating

2026-10-15 • via Nuitee
S
Susan • family_with_children • us
9
2026-10-12 • via Nuitee
R
Robyn • extended_group • us
8
2026-10-12 • via Nuitee
W
Wrigley • solo_traveller • us
4
Pros:

Good location and reliable breakfast

Cons:

Staff were having a yelling argument while people were eating breakfast. A manager had to reprimand them to quiet them down. I went tk check out and desk staff were arguing again. After standing there for several minutes without bejng noticed I left my key on the counter and walked out. Room was musty and damp even with ac running.

2026-10-11 • via Nuitee
B
Brian • solo_traveller • us
7
Solid, clean, safe place to stay.
Pros:

Availability and location.

Cons:

Remote for the TV was missing a back cover and the batteries continued to fall out.

2026-10-11 • via Nuitee
J
Judy • family_with_children • us
10
Cons:

The carpet felt damp

2026-10-07 • via Nuitee
P
Phoebe • couple • us
1
Deplorable
Pros:

Nothing

Cons:

The room, bathroom, bed, over all just terrible

2026-09-14 • via Nuitee
C
Chantal • extended_group • us
6
2026-09-13 • via Nuitee
D
Duyck • couple • us
6
Cons:

The beds suck

2026-09-09 • via Nuitee
T
Travis • couple • us
1
Terrible hotel. Wouldn’t recommend anyone stay here whatsoever.
Pros:

Literal roaches next to the breakfast serving line. Roaches in our room. Listing was for 2 queen mattresses in our room and was 2 standard mattresses instead. Hallways smelled like smoke. Mold growing in the bathroom. Only good thing about this place is the front desk worker and the proximity to Milan Puskar Stadium. Other than those two positives, it was all negative. Would never stay here again.

Cons:

Literal roaches next to the breakfast serving line. Roaches in our room. Listing was for 2 queen mattresses in our room and was 2 standard mattresses instead. Hallways smelled like smoke. Mold growing in the bathroom. Only good thing about this place is the front desk worker and the proximity to Milan Puskar Stadium. Other than those two positives, it was all negative. Would never stay here again.

2026-09-07 • via Nuitee