Idea Hotel Torino Mirafiori

Hotels
7.1 (6223 reviews)
Via Paolo Gaidano 113 , Turin , IT
+39 011 08255

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast
Cons:
Cleanliness issues
Service inconsistency

Categories

Cleanliness
5.49
Reports of dirt, especially in the bathroom and general neglect of cleanliness.
Service
6.96
Mixed reviews on service quality, with some positive mentions of staff in the breakfast area, but also reports of rudeness.
Location
8.5
Numerous mentions of a good location with easy access to central areas.
Room Quality
6.45
Comments indicate issues with room condition and maintenance, but some guests found it acceptable.
Amenities
6.48
Basic amenities reported, but some areas reported as needing improvement.
Value for Money
7.94
Generally good value for the price, though some found the facilities lacking.
Food and Beverage
7.99
Positive feedback on breakfast quality, though other aspects of food and beverage are unmentioned.
Overall Experience
6.96
Mixed overall experience with both positives and negatives highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:27

Property Description

Modern Building with Terrace:
Idea Hotel Torino Mirafiori is a contemporary hotel featuring a charming terrace, nestled in a tranquil location with convenient bus connections to the city center.

Delicious American Buffet Breakfast:
Kickstart your morning with a delectable American hot and cold buffet, showcasing fresh and high-quality ingredients. The breakfast hall transforms into a cozy space post-meal, perfect for socializing, unwinding, or catching up on the latest news.

Convenient Surroundings:
Explore the vicinity of Torino Mirafiori Idea Hotel, offering a plethora of shopping outlets, dining options, financial institutions, pharmacies, and recreational spots. Additionally, a fitness center and a swimming pool are a mere 600 meters away for your leisure and wellness needs.

Book now to experience a delightful stay at Idea Hotel Torino Mirafiori!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRN

Location

Guest Reviews

7.1
Based on 6223 reviews
Cleanliness: 5.49
Service: 6.96
Location: 8.5
Room Quality: 6.45
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 6.96
E
Eleonora • couple • it
10
2026-10-31 • via Nuitee
S
Silvane Monteiro Soares • solo_traveller • it
10
Albergo pratico e colazione favolosa a prezzi modici
Pros:

Tutto, la praticità, il personale gentile, e alloggio molto pulito.

Cons:

Niente

2026-10-31 • via Nuitee
G
Guanti • couple • it
8
2026-10-30 • via Nuitee
F
Fabio • solo_traveller • it
5
2026-10-30 • via Nuitee
A
Alessandra • solo_traveller • it
5
Potenziale mancato
Pros:

Personale ottimo..ma non basta

Cons:

Coperta bucata come la moquette corridoio,lavori edili non terminati in bagno, fogli affissi con avvisi ovunque,porta ingresso scorrevole guasta da tempo,stanze senza riscaldamento,reception con vista , stanza attigua e bar, con "scarso ordine."(fili,carte,detersivi,strofinacci,etc..)
La risposta ,in merito al riscaldamento stanza mancante,è stata che non era ancora attivo nella città di Torino.Peccato che fosse già attivo da una settimana. ..
Stiamo disguisendo delle regole basilari della normale accoglienza ex hotellerie dove non necessitano investimenti folli ma attenzione ed ordine.
Personale ottimo.....
.

2026-10-30 • via Nuitee
G
Gualtiero • couple • it
8
Torino merita sempre una visita e se torno andrò sicuramente nella stessa struttura
Pros:

Zona tranquilla e ampia possibilità di parcheggio, sia interno custodito che fuori. Camere molto accoglienti e pulite , colazione ottima

Cons:

Nulla da recriminare , anche dovuto al fatto che ho fatto un solo pernotto

2026-10-30 • via Nuitee
F
Fabio Sebastiano • solo_traveller • it
7
Pros:

Pulizia cordialità

Cons:

La stanza era con muri in lavorazione tubi a vista

2026-10-30 • via Nuitee
I
Isac • solo_traveller • it
9
2026-10-30 • via Nuitee
A
Annarosa • couple • it
8
2026-10-30 • via Nuitee
N
Nurzhan • couple • it
6
2026-10-29 • via Nuitee
L
Lorenzo • extended_group • it
4
Pros:

Ottima colazione con prodotti di qualità e torte (almeno all'apparenza) fatte in casa, e personale di sala molto gentile.

Cons:

Se si stanno facendo dei lavori di ristrutturazione di alcune camere, sarebbe cura della struttura non far prenotare agli ospiti le camere di quel piano lì. E invece ci siamo ritrovati dentro un cantiere, con il corridoio divelto e con i martelli pneumatici in funzione alle 8 del mattino nella stanza accanto ( e in tante altre stanze di quel piano).
Menzione a parte per la moquette macchiata e dall'odore di dubbia provenienza da una delle due stanze.

2026-10-29 • via Nuitee
E
Emile • solo_traveller • gb
1
⭐ 1-star review – Appalling service and an unprofessional response to a complaint
Pros:

Nothing

Cons:

⭐ 1-star review – Appalling service and an unprofessional response to a complaint

Absolutely appalling experience at this hotel.

A member of staff started removing my plates and cup while I was still eating and drinking. I literally had food in my hand when they began taking my things away.

I was not politely reminded that breakfast was ending. Instead, staff simply started taking my food and drinks away from me without giving me a reasonable opportunity to finish. This was extremely disrespectful and completely unacceptable.

To make matters worse, when I expressed my frustration and questioned whether the staff were being stupid, the hotel subsequently threatened legal action against me by email. Rather than addressing the complaint professionally and acknowledging how poorly the situation was handled, the hotel chose to respond in a way that I found intimidating and disproportionate.

Customers should be able to raise legitimate complaints about their experiences without feeling threatened for expressing their dissatisfaction.

The breakfast incident was bad enough, but the hotel’s subsequent response made the entire experience even worse. The lack of courtesy, professionalism, and willingness to handle criticism constructively was shocking.

I would not recommend this hotel. There are plenty of places where guests can expect better customer service and more respectful treatment.

2026-10-29 • via Nuitee
K
Klaudia Anna • couple • it
9
2026-10-28 • via Nuitee
D
DANIELA • couple • it
10
Pros:

Tutto, colazione

Cons:

Nulla

2026-10-28 • via Nuitee
C
Chitra • solo_traveller • it
5
I liked everything else except my bed.
Pros:

Everything except bed.

Cons:

Our bed. It was supposed to be one single queen bed as written but in reality there were two single beds put together.

2026-10-28 • via Nuitee
D
DANIELA • couple • it
10
Pros:

Tutto, colazione

Cons:

Nulla

2026-10-28 • via Nuitee
M
marco • extended_group • it
6
Cons:

Sala colazione troppo affollata per lo spazio disponibile.

2026-10-27 • via Nuitee
M
Maciej • family_with_children • pl
8
Bardzo miło
Pros:

Śniadania bardzo dobre

Cons:

Brak żelazka w recepcji

2026-10-27 • via Nuitee
R
Rachid • couple • fr
2
Pros:

Lieu

Cons:

Travaux personnel accueil pas sympa

2026-10-27 • via Nuitee
R
Roberto • solo_traveller • it
7
Viaggio di famiglia
Pros:

Camera grande, personale gentile. Buona colazione

Cons:

La struttura è in manutenzione in alcune zone. Purtroppo nella mia stanza non funzionava il climatizzatore e faceva freddo, soprattutto la mattina presto.

2026-10-27 • via Nuitee