Holiday Inn Express Hotel & Suites Elkhart-South by IHG

Hotels
Holiday Inn Express
7.2 (312 reviews)
3610 S Nappanee ST , Elkhart , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.01
Mixed reviews on cleanliness, with some negative mentions about hair in the bathtub and issues in the bathroom.
Service
8.48
The staff received consistent positive feedback for being friendly and helpful.
Location
8.02
Location was described as convenient and quiet, though a bit far from dining options.
Room Quality
7.47
Generally positive comments about room size and comfort, but some issues like missing door handles.
Amenities
7
Amenities were satisfactory, but some items were commented as not entirely clean.
Value for Money
6.96
Value was perceived as good, though there were some criticisms about specific cleanliness issues.
Food and Beverage
6.51
Breakfast options received mixed reviews, with some finding them lacking.
Overall Experience
7.18
Overall experience rated positively but impacted by specific negative reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:17

Property Description

Convenient Location
Situated just 3 miles from downtown Elkhart, Holiday Inn Express Hotel & Suites Elkhart-South offers easy access to the city's attractions and is only a 15-minute drive from the airport.

Modern Amenities
Enjoy a comfortable stay with complimentary full breakfast, an indoor pool, free Wi-Fi, cable TV, and in-room coffee makers. Whether you're here for business or leisure, our hotel has everything you need for a relaxing experience.

Additional Facilities
Stay on top of your fitness routine at the modern fitness center, catch up on work at the business center, and take advantage of laundry facilities during your stay. Our 24-hour front desk ensures that your needs are always met promptly.

Experience convenience and comfort at Holiday Inn Express Hotel & Suites Elkhart-South. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 312 reviews
Cleanliness: 6.01
Service: 8.48
Location: 8.02
Room Quality: 7.47
Amenities: 7
Value for Money: 6.96
Food and Beverage: 6.51
Overall Experience: 7.18
R
Randall couple us
9
2026-08-27 via Nuitee
M
Maria couple us
10
2026-08-24 via Nuitee
W
Wade solo_traveller us
8
Pros:

I loved how clean the room was & how friendly the staff were. Comfortable bed, good breakfast & coffee. Air conditioner was amazing. Like the Lil store as well. Casey's has gas station & pizza next door.

2026-08-17 via Nuitee
B
Blanca extended_group us
10
Está a 15 min de mi ubicación
Pros:

La limpieza . Las cremas , el jabón !! Me siento muy cómoda

Cons:

No tengo kejas

2026-07-15 via Nuitee
A
Amelia couple us
10
Wow
Pros:

Coffee was fresh and delicious

Cons:

Everything was awesome

2026-07-08 via Nuitee
R
Rodney solo_traveller us
4
Cons:

Being charged twice for same night.

2026-07-07 via Nuitee
K
Kristina solo_traveller us
9
2026-06-27 via Nuitee
S
Spencer family_with_children us
8
Clean and comfy, great value.
2026-06-10 via Nuitee
F
Fodor family_with_children hu
9
2026-05-09 via Nuitee
T
thechronictraveller Friends getaway Phoenix, Arizona
4
Hotel did not deliver what was advertised on their website
Pros:

This is a very standard, cookie-cutter Holiday Inn. Rooms are basic, and a bit dated. It's not that convenient to I-90 compared to other hotels in Elkhart (~20 min), but it is only a mile to the 'back road', US-20, to get to South Bend or other nearby towns. There is not really much in the surrounding area, either, in terms of restaurants and the like.

I visited with some friends for a Notre Dame football game. Room rates were about double the normal rates, but I understand this if the hotel provides good rooms. They did not. To have more space, we booked a queen suite. In addition, we saw on their website that on request, for an additional charge, they had rollaway beds. On arrival we were informed that they have NO rollaways, despite the website. The suite had a sleeper/sofa, however this was so old and the mattress so thin it was impossible to sleep on. I tried sleeping on the sofa cushions on the floor which was slightly better than the sofa itself. Plus the 'suite' was so small that with the sofa bed extended we could barely walk around to get to the other beds.

On the plus side, I liked the little lounge area off the lobby. They serve a complimentary breakfast in the morning, too. That is a good touch, although it is nothing fancy. There is a lot of comfy seating here, which was good considering how cramped we were in the room. However paying well over $200 for this is not at all good value. What matters most to me is the sleep and this was the most uncomfortable hotel rooms in which I've stayed in a long time.

2026-04-27 via Tripadvisor
P
perez solo_traveller us
8
2026-04-11 via Nuitee
I
Ids couple us
9
2026-04-03 via Nuitee
S
Sarah family_with_children us
10
2026-03-26 via Nuitee
K
Kelly family_with_children us
2
2026-01-26 via Nuitee
A
Ashanti solo_traveller us
1
Pros:

I didn’t get my money back

Cons:

I don’t like it

2026-01-20 via Nuitee
T
Thomas solo_traveller us
1
Worst experience ever with any holiday and I've ever stayed at.
Pros:

Nothing the place is absolute dump. It's essentially a motel 6 dressed up to look like a Holiday inn Express

Cons:

Mold in the bathroom, phone lines were cut, floors were dirty, the box spring cover was all torn, and curtains were missing pieces to blackout the outside. On top of that some rednecks decided to have a tailgate party outside of the room and were extremely noisy. The staff made no effort to shut this down prior to a complaint.

2026-01-19 via Nuitee
C
Clarissa family_with_children us
8
Good
Pros:

Driving home from Florida and this was the perfect spot to rest. Hardly anyone there. Nice room for kids to enjoy and the pool was warm and delightful.

Cons:

Nothing

2026-01-05 via Nuitee
L
Larry family_with_children us
9
Pros:

Friendly. Professional staff. Very clean

Cons:

Pancake machine out of service. We could not figure out how to operate the shower

2025-12-30 via Nuitee
3
35ritan Business Texas
10
Great Service and clean Hotel
Pros:

I was traveling on business in Elkhart with my family. Check in was quick. I was given a great room. It was larger than I expected, and the gentleman Sunil gave us a lot of information for things to do and dining. Will definitely come back very friendly staff.

2025-11-09 via Tripadvisor
S
Shannon
10
Pros:

We had a great stay for a Notre Dame game. about 39 minutes to campus, and a gas station nearby. Other than that very limited in places to dine/ahop, etc. but the hotel offered some snacks and alcoholic beverages for Football Friday, a very friendly gesture! Would stay again!

2025-09-24 via Nuitee