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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Situated in Croydon town centre, explore London's iconic landmarks easily with nearby public transport links to prime destinations.
Modern Amenities
Stay in modern rooms equipped with work desks, flat-screen TVs, and complimentary Wi-Fi, ensuring a comfortable stay.
Dining and Shopping
Indulge in a varied breakfast buffet, unwind in the lounge bar, and explore the shopping district's designer shops and eateries nearby.
To experience the convenience and comfort of this award-winning hotel, book your stay today!
Q-Park is 3 minutes' walk away on Charles Street, CR0 1TR, and offers preferential parking rates to guests. Please drive to the hotel where you can check-in and leave your luggage before moving your vehicle. The fee for the car park is reduced rate of £15 per 24 hours.
Please note: Discounted parking passes are subject to availability and must be purchased at the hotel front desk prior to entering the Q-Park car park in order to receive the reduced rate.
The credit card used to book the room must be presented upon check-in at the hotel along with a valid photo ID.
We require £100 refundable deposit payable by cash or card. Deposits held by credit/debit card will automatically be released upon check-out and typically are cleared within 7-10 business days for UK banks or up to 30 business days for international banks. Please note, this may take longer depending on your bank. Cash deposits will be returned upon check-out by the Front Desk.
Our hotel is proudly pet-friendly. Restricted to dogs and cats. Maximum of 2 pets per room. Restricted to pet-friendly rooms only. An additional £35 per night per room applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
Location
Guest Reviews
Clean, had all the things you could need, location close to shops and eateries. Good breakfast.
Walls were very thing, especially as there was the adjoining room, our neighbours were up going midnight on the phone and again from 6am. We could hear every word. Really annoying as it was a night off from the kids 🙈
Staff were superb
Breakfast lovely. Room lovely. Staff friendly. Location ideal.
The fish and chips were pretty disgusting. The chips were ok but the fish was actually inedible.
Very modern and clean. Bed was super comfortable and the sofa is a nice touch. Staff were lovely and very friendly
Can’t access YouTube on the tv which is a bit disappointing
ΤΟ ΠΡΩΙΝΟ ΑΓΓΛΙΚΟΥ ΤΥΠΟΥ ΜΕ ΠΟΛΛΕΣ ΕΠΙΛΟΓΕΣ. ΖΕΣΤΟ ΚΑΙ ΝΟΣΤΙΜΟ. ΤΟ ΠΡΟΣΩΠΙΚΟ ΠΟΥ ΕΞΥΠΗΡΕΤΟΥΣΕ ΠΡΟΘΥΜΟ ΚΑΙ ΓΕΛΑΣΤΟ. ΤΟ ΞΕΝΟΔΟΧΕΙΟ ΗΤΑΝ ΠΕΝΤΑΚΑΘΑΡΟ ΜΕ ΔΥΝΑΤΟ ΑΙΡ ΚΟΝΤΙΣΙΟΝ ΠΑΝΤΟΥ. ΤΟ ΞΕΝΟΔΟΧΕΙΟ ΕΙΝΑΙ ΠΕΡΙΠΟΥ 45 ΛΕΠΤΑ ΜΕ ΜΙΑ ΩΡΑ ΑΠΟ ΤΟ ΚΕΝΤΡΟ, ΑΛΛΑ ΑΝ ΔΕΝ ΕΧΕΙΣ ΠΡΟΒΛΗΜΑ ΝΑ ΜΕΤΑΚΙΝΗΣΕ ΜΕ ΤΟ ΤΡΕΝΟ ΕΙΝΑΙ ΜΙΑ ΑΡΙΣΤΗ ΕΠΙΛΟΓΗ.
ΤΟ ΜΟΝΟ ΑΡΝΗΤΙΚΟ ΗΤΑΝ ΟΤΙ ΔΕΝ ΕΙΧΕ ΨΥΓΕΙΑΚΙ ΤΟ ΔΩΜΑΤΙΟ. ΠΑΡΟΛΑ ΑΥΤΑ ΥΠΑΡΧΕΙ ΣΤΗ ΡΕΣΕΨΙΟΝ ΨΥΚΤΗΣ ΓΙΑ ΠΑΓΩΜΕΝΟ ΝΕΡΟ ΚΑΙ ΠΑΙΡΝΑΜΕ ΑΠΟ ΤΟ ΜΠΑΡ ΠΑΓΑΚΙΑ ΟΠΟΤΕ ΕΙΧΑΜΕ ΠΑΝΤΑ ΠΑΓΩΜΕΝΟ ΝΕΡΟ.
Rebooked a night in a different hotel to here because of the heat wave and availability of airconditioning in the room. Didn’t disappoint in the slightest.
Breakfast is very crowded and choice of bread and toppings / spreads is a bit limited. But overall still very good price quality wise.
Atmosphere was excellent and the neighborhood was serene. Cole to the High street.
Nothing
Breakfast was good , I just think the ending time could be longer.
Friendly staffs and good breakfast
Nil
The staff were very friendly, went out of their way to make me feel welcome
We had an amazing stay. The breakfast was lovely, the room was clean and pleasantly cool in this warm weather, and everything was perfect. A special thank you to Patricia for making our stay so enjoyable. She was friendly, helpful, and made us feel very welcome. We would happily stay again
Firstly I would like to thank Tay because, our flight got cancelled and it was the hottest day ever. Wow she’s great from cold water for us to how she makes the atmosphere. The hotel is extremely clean and breakfast was great
Clean and airconditionned hotel.
Tay was very kind and helpful. Her warm service was helped us check in and settle efficiently. Spacious room and good shower. Table and sofa was good for work.
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