Holiday Inn Express London Croydon by IHG

Hotels
•
Holiday Inn Express
8.3 (1445 reviews)
1 Priddy's Yard, Off Frith Road , Croydon , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good breakfast variety
Convenient location
Cons:
Rude staff incident
Limited amenities
Issues with cleanliness in common areas

Categories

Cleanliness
7.98
Generally clean with some concerns about specific issues (vomit in elevator) mentioned.
Service
8.75
Most staff were friendly, but one encountered a rude employee affecting the overall experience.
Location
8.49
Conveniently located close to transport links, although some mention being slightly outside the main area.
Room Quality
8.44
Rooms were spacious and comfortable with some suggestions for adding amenities like a small fridge.
Amenities
7.77
Limited entertainment options and missing a toilet brush; some requests for additional items noted.
Value for Money
8.43
Good pricing reflected a positive overall value despite some minor service issues.
Food and Beverage
8.28
Breakfast variety was noted positively but some concerns about repetitiveness and lack of fresh fruits.
Overall Experience
8.25
Satisfactory stay overall, with both positive experiences and some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:07

Property Description

Convenient Location
Situated in Croydon town centre, explore London's iconic landmarks easily with nearby public transport links to prime destinations.

Modern Amenities
Stay in modern rooms equipped with work desks, flat-screen TVs, and complimentary Wi-Fi, ensuring a comfortable stay.

Dining and Shopping
Indulge in a varied breakfast buffet, unwind in the lounge bar, and explore the shopping district's designer shops and eateries nearby.

To experience the convenience and comfort of this award-winning hotel, book your stay today!

Important information:

Q-Park is 3 minutes' walk away on Charles Street, CR0 1TR, and offers preferential parking rates to guests. Please drive to the hotel where you can check-in and leave your luggage before moving your vehicle. The fee for the car park is reduced rate of £15 per 24 hours.
Please note: Discounted parking passes are subject to availability and must be purchased at the hotel front desk prior to entering the Q-Park car park in order to receive the reduced rate.

The credit card used to book the room must be presented upon check-in at the hotel along with a valid photo ID.

We require £100 refundable deposit payable by cash or card. Deposits held by credit/debit card will automatically be released upon check-out and typically are cleared within 7-10 business days for UK banks or up to 30 business days for international banks. Please note, this may take longer depending on your bank. Cash deposits will be returned upon check-out by the Front Desk.

Our hotel is proudly pet-friendly. Restricted to dogs and cats. Maximum of 2 pets per room. Restricted to pet-friendly rooms only. An additional £35 per night per room applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1445 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.49
Room Quality: 8.44
Amenities: 7.77
Value for Money: 8.43
Food and Beverage: 8.28
Overall Experience: 8.25
A
Aine • extended_group • ie
8
Excellent choice for an overnight stay
Pros:

Everything was great

Cons:

Nothing. Everything was good

2026-04-11 • via Nuitee
R
Reghina • family_with_children • pt
10
Pros:

Adorei o pequeno almoço, muito bom.
Os funcionarios do hotel muito simpaticos, na recepção.
E limpeza do quarto foi 5 estrelas.
No quarto da para fazer cha e cafe.
Muito boa localização do hotel, o estação do treino muito perto que ajudou muito ir passear e não pecisava de uber, assim consequimos conhecer a cidade melhor.
Para proximo ano nas mingas ferias gostava de voltar para o mesmo hotel.
A minha familia gostou muito do hotel.

2026-04-11 • via Nuitee
S
Sara • family_with_children • it
10
Ottimo rapporto qualità prezzo, ideale per lo stadio del Crystal palace, colazione abbondante, staff gentilissimo e otti
Pros:

Lo staff gentilissimo

Cons:

-

2026-04-11 • via Nuitee
M
Marta • family_with_children • es
10
Fantástico.
Pros:

Nos gustó todo, SÚPER ATENTOS EN RECEPCIÓN Y EL PERSONAL DEL DESAYUNO

Cons:

Está un poco escondido

2026-04-09 • via Nuitee
• couple • gb
10
2026-04-09 • via Nuitee
W
Williams • couple • gb
10
2026-04-07 • via Nuitee
K
Katarina • family_with_children • gb
10
Pros:

Very welcoming, friendly, and helpful staff

Cons:

Basic kitchen menu for dinner

2026-04-05 • via Nuitee
B
BASTIDAS BENAVIDES • family_with_children • co
8
Buena opción
Pros:

La limpieza

Cons:

Pueden mejorar el desayuno

2026-04-04 • via Nuitee
J
Justine • extended_group • fr
9
Très bon hôtel, hyper confortable et bonnes prestations
Pros:

Proximité gare, parking pas loin
Personnel très gentil, confort des chambres

Cons:

Manque une brosse à WC dans la salle de bain et petit déjeuner le goût du café pas terrible et chocolat trop sucrée mais sinon rien à redire

2026-04-03 • via Nuitee
K
Kafayat • couple • ie
9
Pros:

Good hospitality

Cons:

The tv in not functioning

2026-04-03 • via Nuitee
S
Saqib • family_with_children • pk
6
Pros:

Location

2026-04-03 • via Nuitee
A
Aynur • couple • be
10
2026-03-30 • via Nuitee
C
Cassandra • family_with_children • gb
8
2026-03-29 • via Nuitee
C
Carlos • solo_traveller • cl
10
Best of Croydon
Pros:

Todo, sobre todo el personal muy atento

Cons:

Nada malo que decir

2026-03-28 • via Nuitee
D
Diesel • family_with_children • gb
9
2026-03-28 • via Nuitee
Z
Ziddhartha • couple • gb
8
Ruel was very kind and attentive to our needs ◡̈
Pros:

The place was clean and convenient to go to

Cons:

Limited parking spaces and no free parking

2026-03-28 • via Nuitee
L
Lia • family_with_children • si
10
Exceptionally friendly staff & very clean hotel
Pros:

The staff were exceptionally friendly, the breakfast was excellent, varied, and delicious. Everything was very clean and well-maintained. It’s about a 5–10 minute walk to East Croydon station. The room was spacious enough for a family of four.

Cons:

The neighborhood didn’t feel the most pleasant to me, but otherwise, many people were friendly.

2026-03-27 • via Nuitee
M
Martin • couple • ie
8
2026-03-27 • via Nuitee
T
Tyler • solo_traveller • gb
8
2026-03-27 • via Nuitee
M
Marta • extended_group • es
9
el personal fue muy amable y servicial
Pros:

la habitacion genial y limpia, con posibilidad de tomar un cafe ofrecido por el hotel.

Cons:

todo me gusto

2026-03-26 • via Nuitee