Holiday Inn Express London Croydon by IHG

Hotels
•
Holiday Inn Express
8.3 (1445 reviews)
1 Priddy's Yard, Off Frith Road , Croydon , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good breakfast variety
Convenient location
Cons:
Rude staff incident
Limited amenities
Issues with cleanliness in common areas

Categories

Cleanliness
7.98
Generally clean with some concerns about specific issues (vomit in elevator) mentioned.
Service
8.75
Most staff were friendly, but one encountered a rude employee affecting the overall experience.
Location
8.49
Conveniently located close to transport links, although some mention being slightly outside the main area.
Room Quality
8.44
Rooms were spacious and comfortable with some suggestions for adding amenities like a small fridge.
Amenities
7.77
Limited entertainment options and missing a toilet brush; some requests for additional items noted.
Value for Money
8.43
Good pricing reflected a positive overall value despite some minor service issues.
Food and Beverage
8.28
Breakfast variety was noted positively but some concerns about repetitiveness and lack of fresh fruits.
Overall Experience
8.25
Satisfactory stay overall, with both positive experiences and some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:07

Property Description

Convenient Location
Situated in Croydon town centre, explore London's iconic landmarks easily with nearby public transport links to prime destinations.

Modern Amenities
Stay in modern rooms equipped with work desks, flat-screen TVs, and complimentary Wi-Fi, ensuring a comfortable stay.

Dining and Shopping
Indulge in a varied breakfast buffet, unwind in the lounge bar, and explore the shopping district's designer shops and eateries nearby.

To experience the convenience and comfort of this award-winning hotel, book your stay today!

Important information:

Q-Park is 3 minutes' walk away on Charles Street, CR0 1TR, and offers preferential parking rates to guests. Please drive to the hotel where you can check-in and leave your luggage before moving your vehicle. The fee for the car park is reduced rate of £15 per 24 hours.
Please note: Discounted parking passes are subject to availability and must be purchased at the hotel front desk prior to entering the Q-Park car park in order to receive the reduced rate.

The credit card used to book the room must be presented upon check-in at the hotel along with a valid photo ID.

We require £100 refundable deposit payable by cash or card. Deposits held by credit/debit card will automatically be released upon check-out and typically are cleared within 7-10 business days for UK banks or up to 30 business days for international banks. Please note, this may take longer depending on your bank. Cash deposits will be returned upon check-out by the Front Desk.

Our hotel is proudly pet-friendly. Restricted to dogs and cats. Maximum of 2 pets per room. Restricted to pet-friendly rooms only. An additional £35 per night per room applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1445 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.49
Room Quality: 8.44
Amenities: 7.77
Value for Money: 8.43
Food and Beverage: 8.28
Overall Experience: 8.25
D
Damir Peric • family_with_children • ba
10
2026-03-13 • via Nuitee
A
Arudchelvan • couple • gb
10
2026-03-11 • via Nuitee
S
Stephen • couple • gb
8
2026-03-10 • via Nuitee
D
Diane • solo_traveller • gb
10
I would like to visit again maybe on a girls trip and show them the sights
Pros:

Well clean and spacious

Cons:

Was no fault

2026-03-09 • via Nuitee
F
Franjo • extended_group • ba
10
2026-03-09 • via Nuitee
M
Manfred • family_with_children • de
9
Es war für uns ein entspannender Aufenthalt.
Pros:

Beim Frühstück gute Auswahl und Qualität. Freundliches Personal. Zimmer modern und ruhig, alles neu, sehr sauber. Sehr gute Betten und Handtücher.

2026-03-07 • via Nuitee
L
Louise • family_with_children • ie
9
Really good value for money and staff were super friendly and helpful great breakfast
Pros:

Breakfast lovely and staff were very friendly and helpful which was a real bonus.

Cons:

The walk through the main streets to get to it at night was a bit dodgy because we didn’t know the area.

2026-03-07 • via Nuitee
M
Michael • family_with_children • gb
9
2026-03-07 • via Nuitee
N
Natalie • couple • gb
10
Pros:

Lovely clean hotel with great breakfast

2026-03-05 • via Nuitee
C
Collette • family_with_children • gb
10
Perfect location for what we needed for 1 night
Pros:

Very clean & spacious room

Cons:

No parking

2026-03-04 • via Nuitee
A
antonio • couple • it
7
2026-03-03 • via Nuitee
P
palinic • family_with_children • ba
8
2026-03-03 • via Nuitee
A
Appiah-Kubi • family_with_children • gb
9
Pros:

Clean room and beddings amd bed was comfy. .
Bathroom was also very clean.

The kids and myself were pleased with the state of the room.

Cons:

No toilet brush was present.

No prior information was given about deposit being required at check in.

2026-03-02 • via Nuitee
T
Tracey • family_with_children • gb
10
Super comfy
Pros:

Very clean with very happy friendly staff , the bed was super comfy and the room was nice and quiet.

Cons:

N/A

2026-03-02 • via Nuitee
N
Nzala • family_with_children • gb
10
Pros:

Location was very good , and customer service greatter the lhotel is clean

Cons:

Every things was lovely

2026-03-02 • via Nuitee
C
Christine • family_with_children • fr
10
Pros:

L'hôtel est propre et confortable et approprié à tout type de voyage. Proche de la rue piétonne, situé dans un quartier vivant

Cons:

Un petit peu de marche pour la gare de east croydon.

2026-03-01 • via Nuitee
R
Richard • solo_traveller • es
8
A great centrally located hotel in Croydon which is always very reliable, clean and friendly.
Pros:

The staff at the hotel were all excellent, very helpful and enthusiatic. The hotel was very clean, the room very comfortable as was the bed and the breakfast exceptional.
All in all another great stay at this very central hotel in Croydon.

Cons:

It is not the hotels fault but the approaching street is not very good, looks very dirty and felt unsafe, especially at night.

2026-03-01 • via Nuitee
S
Subashini • couple • gb
10
2026-02-27 • via Nuitee
M
Manu Breidt • family_with_children • at
8
2026-02-26 • via Nuitee
J
Joana • couple • gb
10
2026-02-25 • via Nuitee