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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location
Situated in Croydon town centre, explore London's iconic landmarks easily with nearby public transport links to prime destinations.
Modern Amenities
Stay in modern rooms equipped with work desks, flat-screen TVs, and complimentary Wi-Fi, ensuring a comfortable stay.
Dining and Shopping
Indulge in a varied breakfast buffet, unwind in the lounge bar, and explore the shopping district's designer shops and eateries nearby.
To experience the convenience and comfort of this award-winning hotel, book your stay today!
Q-Park is 3 minutes' walk away on Charles Street, CR0 1TR, and offers preferential parking rates to guests. Please drive to the hotel where you can check-in and leave your luggage before moving your vehicle. The fee for the car park is reduced rate of £15 per 24 hours.
Please note: Discounted parking passes are subject to availability and must be purchased at the hotel front desk prior to entering the Q-Park car park in order to receive the reduced rate.
The credit card used to book the room must be presented upon check-in at the hotel along with a valid photo ID.
We require £100 refundable deposit payable by cash or card. Deposits held by credit/debit card will automatically be released upon check-out and typically are cleared within 7-10 business days for UK banks or up to 30 business days for international banks. Please note, this may take longer depending on your bank. Cash deposits will be returned upon check-out by the Front Desk.
Our hotel is proudly pet-friendly. Restricted to dogs and cats. Maximum of 2 pets per room. Restricted to pet-friendly rooms only. An additional £35 per night per room applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
Location
Guest Reviews
Very bad
Very bad
Clean. Staff were nice
Location. Didn’t feel safe as down behind buildings. Lot of rubbish bins around. Would have been happier with visible cameras around
Every thing
Good
The location was perfect just a few minutes walk to the train station. The staff were very friendly. The breakfast was good.
Las camas las instalaciones
La ubicación
The staff were very friendly - breakfast was to a good standard, and dinner was excellent. My only issue was on the last two days of my stay. One of the elevators remains of service.
As mentioned above
Emplacement était bien même si l attente était longue pour l ascenseur, un seul fonctionnait
Le bécon était trop salé
Everything was perfect. The place had a very premium vibe to it. The staff was really caring and the room was simply amazing. And the best part was the morning breakfast.
Super behulpzaam en vriendelijke personeel!!
Nice room, handy location
Terrible noise coming from bathroom extraction which ran continuously. I had to stuff towels in it so I could sleep. I was told by staff that this is a problem in some rooms. Beware.
Staff hospitality was good 👍
There was no fridge in the room and the drinks were hor
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