Holiday Inn Express London Croydon by IHG

Hotels
•
Holiday Inn Express
8.3 (1425 reviews)
1 Priddy's Yard, Off Frith Road , Croydon , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good breakfast variety
Convenient location
Cons:
Rude staff incident
Limited amenities
Issues with cleanliness in common areas

Categories

Cleanliness
7.98
Generally clean with some concerns about specific issues (vomit in elevator) mentioned.
Service
8.75
Most staff were friendly, but one encountered a rude employee affecting the overall experience.
Location
8.49
Conveniently located close to transport links, although some mention being slightly outside the main area.
Room Quality
8.44
Rooms were spacious and comfortable with some suggestions for adding amenities like a small fridge.
Amenities
7.77
Limited entertainment options and missing a toilet brush; some requests for additional items noted.
Value for Money
8.43
Good pricing reflected a positive overall value despite some minor service issues.
Food and Beverage
8.28
Breakfast variety was noted positively but some concerns about repetitiveness and lack of fresh fruits.
Overall Experience
8.25
Satisfactory stay overall, with both positive experiences and some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:07

Property Description

Convenient Location
Situated in Croydon town centre, explore London's iconic landmarks easily with nearby public transport links to prime destinations.

Modern Amenities
Stay in modern rooms equipped with work desks, flat-screen TVs, and complimentary Wi-Fi, ensuring a comfortable stay.

Dining and Shopping
Indulge in a varied breakfast buffet, unwind in the lounge bar, and explore the shopping district's designer shops and eateries nearby.

To experience the convenience and comfort of this award-winning hotel, book your stay today!

Important information:

Q-Park is 3 minutes' walk away on Charles Street, CR0 1TR, and offers preferential parking rates to guests. Please drive to the hotel where you can check-in and leave your luggage before moving your vehicle. The fee for the car park is reduced rate of £15 per 24 hours.
Please note: Discounted parking passes are subject to availability and must be purchased at the hotel front desk prior to entering the Q-Park car park in order to receive the reduced rate.

The credit card used to book the room must be presented upon check-in at the hotel along with a valid photo ID.

We require £100 refundable deposit payable by cash or card. Deposits held by credit/debit card will automatically be released upon check-out and typically are cleared within 7-10 business days for UK banks or up to 30 business days for international banks. Please note, this may take longer depending on your bank. Cash deposits will be returned upon check-out by the Front Desk.

Our hotel is proudly pet-friendly. Restricted to dogs and cats. Maximum of 2 pets per room. Restricted to pet-friendly rooms only. An additional £35 per night per room applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1425 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.49
Room Quality: 8.44
Amenities: 7.77
Value for Money: 8.43
Food and Beverage: 8.28
Overall Experience: 8.25
C
Cochrane • solo_traveller • gb
10
2026-02-14 • via Nuitee
M
Magdalena • solo_traveller • pl
10
2026-02-13 • via Nuitee
M
Magdalena • solo_traveller • pl
9
Pros:

Przesympatyczny, bardzo pomocny personel, szczególnie Pani Ewelina.

2026-02-13 • via Nuitee
M
Martin • extended_group • gb
10
Staff very helpful
Pros:

Staff where fantastic

Cons:

Nothing

2026-02-12 • via Nuitee
S
Samanthi • solo_traveller • gb
10
Cozy and efficient.
Pros:

The room was clean and comfy, the staff super friendly and attentive. Not the easiest hotel to find in the night.

Cons:

The food was not great and the buffet area was not the cleanest.

2026-02-12 • via Nuitee
J
Juan Antonio • family_with_children • es
9
VIAJE A LONDRES EN FAMILIA
2026-02-11 • via Nuitee
C
claregreenall57 • Solo travel • Exeter, Devon, England
10
Great stay in convenient and comfortable hotel
Pros:

Great hotel - comfortable bed in a large room with useable chair. Good to work in too as very quiet

2026-02-10 • via Tripadvisor
P
Paul • family_with_children • gb
10
2026-02-10 • via Nuitee
D
Dustin • couple • us
1
Horrible
Pros:

Nothing

Cons:

It was horrible! Worst hotel I have ever stayed in my life. I tried to call the front desk and after calling 4 times. The night front desk attendant picked up the phone and hung it up. When we got to the hotel late at night there were people hanging out in the alley being loud. We go in and the front desk guy was nice but super slow and I witnessed him picking up and hanging up the phone on people trying to call like he did to me earlier. We get up to our room and we were put in a room on the 5th floor right next to the alley. There was no sound proofing and people were fighting and screaming for several hours while setting off car alarms. We could not sleep all night. Will never stay here ever again.

2026-02-10 • via Nuitee
R
Rosemarie • family_with_children • gb
9
2026-02-09 • via Nuitee
M
Maria • couple • es
7
Fast
Pros:

Els llits eren molt còmodes

Cons:

La senyora recepcionista no era molt simpàtica

2026-02-09 • via Nuitee
M
Marina • extended_group • pt
8
2026-02-08 • via Nuitee
A
Adams • family_with_children • gb
8
2026-01-31 • via Nuitee
K
KARIM • couple • es
7
2026-01-30 • via Nuitee
Q
Quintin • couple • gb
8
2026-01-29 • via Nuitee
J
javier • family_with_children • es
10
Pros:

Todo en general, muy limpio y el desayuno bastante completo. Calidad-precio no se puede pedir más

Cons:

Si llevas coche, no es fácil aparcar cerca de manera gratuita

2026-01-28 • via Nuitee
E
Emma • family_with_children • gb
10
Perfect for everything we needed
Pros:

Clean and friendly staff

Cons:

Nothing

2026-01-27 • via Nuitee
R
RJ • couple • gb
9
Lovely for a short stay
Pros:

Cleanliness, breakfast, bed was comfy, close proximity to shops

Cons:

N/A

2026-01-27 • via Nuitee
I
iain • solo_traveller • je
10
Great hotel definitely will return
Pros:

Location was perfect

Cons:

I liked everything about the hotel

2026-01-26 • via Nuitee
V
Valerie • extended_group • ie
8
Centre to what we needed , spotlessly clean
Pros:

Breakfast was lovely - plenty of everything, beds so comfortable - room spotless

2026-01-26 • via Nuitee