Facilities

Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Parasailing nearby
Free beach club on site
Carport
Electric car charging station
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Exceptional staff service
Beautifully renovated property
Cons:
Paid access to certain amenities
Some renovation changes were not appreciated

Categories

Cleanliness
9
Standard quality for this hotel tier.
Service
9.5
Outstanding service with multiple mentions of staff being helpful and attentive.
Location
9
Excellent location with easy access to restaurants and beaches.
Room Quality
9
Recently renovated rooms are modern, beautiful, and well-appointed.
Amenities
9
Great amenities including a beautiful garden and top-notch tennis club.
Value for Money
8.5
High value for the quality and service provided at the hotel.
Food and Beverage
9
Exceptional breakfast and dining options praised by multiple reviewers.
Overall Experience
9
Overall fantastic experience with many guests looking to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:34

Property Description

Luxurious Spa Retreat
Embrace relaxation at the spa with massages, body treatments, and facials. Revel in 2 pools, tennis courts, and a steam room for leisure. Complimentary Wi-Fi, concierge services, and shopping enhance your stay.

Gourmet Dining and Bars
Indulge in international cuisine at Orange Beach Club or opt for 24-hour room service. Savor snacks at the cafes and drinks at the various bars. A daily buffet breakfast is included for a delightful start.

Top-Notch Amenities
Benefit from a business center, laundry services, and a 24/7 front desk. For events, discover extensive meeting space and a conference center. Enjoy plush rooms with modern amenities and stunning views.

Unwind at Don Carlos Resort & SPA for a lavish experience in Marbella.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 208 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
A
AdrianC858 Friends getaway Phuket
10
Great Place - I will be back!
Pros:

Only three days on a short break to Marbella and was curious about the Don Carlos as i had friends stay there previously. The hotel was just renovated and was beautiful. We stayed in a Junior Suite with Sea View and while it was a little grey in January it was nice to wake up with a Sea View - not something every hotel offers in Mykonos. The gym equipment was state of the art and the pools heated which meant a little rain didnt worry us. The property had really spacious gardens that went directly down to the beach also. Would love to go back a little later in the year.

2026-01-31 via Tripadvisor
G
GoPlaces826404 Business
6
The big mistake
Pros:

In the past we had lunch many times with our company at the terrace by the swimming pool. It was wonderfull. Now after the rénovation the put plants between the testaurant and the pool. .you don't see the sea, the trèes or the pool anymore. Hopefully the hôtel réalises that this is à big mistake and remove this wall of plants. ...the we and many others will come back. Thanks

2025-12-12 via Tripadvisor
N
NYNJker Couples U.S. Virgin Islands
10
The best hotel in Marbella
Pros:

Hotel Don Carlos is the best hotel in Marbella, Costa Del Sol. Great location, beautiful garden, a private beach, swimming pools, tennis sport club, and the best on-site spa. The property has a bar in small garden next to the lobby, a restaurant with an open terrace for breakfast and dinner service, and a poolside restaurant operating during daytime hours. An additional restaurant is scheduled to open in January-February 2026, with construction currently underway.
The beach club is getting a makeover after this year's feedback! 🏖️ I saw the demolition start myself on December 1st, and the renovation is coming along impressively.
We are coming to this hotel for many years and we are particularly impressed with the recent comprehensive renovation. The hotel now presents an even more aesthetically pleasing and inviting ambiance. All guest rooms have undergone a complete refurbishment, featuring a serene and contemporary design. The bathroom fixtures are of high quality and are complemented by an excellent selection of amenities.

The breakfast area is exceptionally well-appointed, boasting an open terrace. The ambient music throughout the hotel is consistently smooth, easy-listening, and contributes significantly to a pleasant atmosphere. The food service is outstanding, offering a diverse and delicious culinary selection. The attentive and skilled waitstaff and chefs are adept at accommodating individual preferences and dietary requirements, including allergy awareness. The accommodations are remarkably quiet and impeccably clean. The fresh, pristine towels and crisp linens significantly enhance the comfort of our stay.

We thoroughly enjoy our stays here; the atmosphere is remarkably pleasant and tranquil. Despite the proximity of the children's club to the pool, its thoughtful placement ensures minimal disruption, as children's activities are contained. We wish to commend the entire hotel staff for their exceptional professionalism and dedication. Every employee consistently demonstrates a strong work ethic and a commitment to guest satisfaction. We consistently feel a sense of belonging, and it is evident that all guests receive the same high level of attentive service.
Our Big, Huge Thanks to everyone in Guest Experience Service, Reception and Concierge Teams, Porters, Waiters, chefs and all kitchen personnel, Housekeeping and Laundry Departments, SPA team, Pool staff, and to the management for all of their help, support, attention, kindness, professionalism, and care. 🙏💖😊 They all are the best! 🌟👍

2025-12-09 via Tripadvisor
J
J1527NTtomk Couples
10
Absolutely fabulous
Pros:

What a beautiful place ,recently refurbished to a very high standard,the staff were so helpful especially Elias & Laila .
Recommend for anyone to come here I certainly will be back again.

2025-12-08 via Tripadvisor
J
jumio89 Friends getaway Zermatt, Canton of Valais, Swiss Alps
10
Best of the best
Pros:

I attended an event at Hotel Don Carlos and the experience was excellent. The facilities were well maintained, the service was very professional, and everything was perfectly organized. Vanesa and Elias made us feel at home from the very first moment. Without a doubt, an ideal place for events in Marbella.

2025-12-08 via Tripadvisor
S
Sorin1961 Couples
10
Amazing experience
Pros:

Our.time in Don carlos is marvelous, excelent location and wonderful staff. Everyone is so kind and helpful. They make us feel like at home and we have been travelling all around the world and here we feel special. Natasha and Adrian at the front desk are amazing as well as Maria in Guest Experience. Totally recomendable!

2025-11-29 via Tripadvisor
A
A4203AQdanielf Couples
10
Superb
Pros:

Dear Sandra.

Your people are great, warm, friendly and helpful = special shout out to Elizabet👍 ( who helped resolve the issues on check in ) – Albert the Omelette Chef _ best omelette in town !!!. Ilias👍 ( one of the DC greats) , Marco👍 & customer services team 👍 the Concierge 👍 he is very helpful & nice man & the doormen 👍 the same.

You have done a fabulous and beautiful job of the newly refurbished hotel and the quality of décor is superb! 👌
The sunbeds by the pool are excellent 👌
The hotel smells delightful 👌

Looking forward to seeing you next year!

Daniel

2025-11-20 via Tripadvisor
J
juliencQ3659CW Business Brussels
10
A great property in Marbella!
Pros:

Just recently renovated, the Don Carlos Resort is a great place to stay in Marbella. Breakfast is amazing 👏 guys, staff is friendly and helpful and all the property is top notch.
Don't hesitate and don't miss this. A no brainer when going in the south of Spain.

2025-11-16 via Tripadvisor
I
Inspire33195479249 Family
10
Thank you for a wonderful time and great hospitality
Pros:

We thoroughly enjoyed our stay at the Don Carlos residence.
The staff were extremely helpful and couldn’t do enough for us .

2025-11-13 via Tripadvisor
1
146careng Couples
10
Wonderful Hotel
Pros:

Absolutely wonderful hotel 💕 Loved everything about it. The staff are amazing 🤩 So welcoming and nothing is too much trouble. So close to lovely restaurants and beaches too. A perfect few days away. Thank you to all at the Doncarlos 🙌

2025-11-12 via Tripadvisor
X
X4191HAraulm Couples
10
Excellent
Pros:

Wonderful experience at Hotel Don Carlos!
We had a fantastic stay — everything was perfect from start to finish. The hotel is stunning, the staff are incredibly attentive, and the atmosphere is calm and welcoming. A truly relaxing getaway that we would love to repeat!

2025-11-06 via Tripadvisor
R
ronak941 Family
10
Amazing 4 day experience!
Pros:

It was a 4 day trip for me and my husband. When we arrived at the hotel, Tony greeted us with drinks at the reception. He gave us a tour of the hotel. We had a Don Carlos Club See View room with full access to SPA lounge. Our room was very modern and beautiful. The sauna, steam room and the cold water therapy were the best! The hotel had beautiful garden and Rafa Nadal Tennis Club. The breakfast restaurant was overlooking the immaculate gardens. The Resort staff were more the helpful and accommodating. They were very helpful with restaurant recommendations and reservations. Both Tony and Aitana made our trip very special for us. Both were very attentive and made sure everything was to our satisfaction. It was a very special 4 day trip! To top it all off, Marbella is a very romantic city with so many amazing attractions., great food and best shopping! Thank you Don Carlos Resort and the Staff 🙏

2025-11-06 via Tripadvisor
L
lievenh2025 Couples
10
Fantastic experience
Pros:

We had a fantastic experience during our stay at Hotel Doncarlos. The renovation works were highly successful, with a modern upgrade of the entrance hall, restaurant, rooms, and the tennis and fitness club. Only the changes to the Nikki Beach Club have taken away some of its original charm, and the paid access should ideally be complimentary for hotel guests. The staff at Doncarlos are extremely friendly and helpful. Special thanks to Natalia. Her extensive knowledge allows her to recommend excellent local restaurants nearby. She adds extra shine to the hotel's 5 stars. Her hospitality and enthusiasm inspire guests to rebook their stay at Doncarlos.

2025-11-03 via Tripadvisor
C
Camper763979 Solo travel
10
Superb staff, excellent design
Pros:

Beautifully renovated hotel with a first rate, lovely staff. Terrific food in all of the restaurants and the spa is one of the best I’ve seen.

The new Nadal tennis club is astonishing only beautiful and the coaching is A star

Very high recommend

2025-11-03 via Tripadvisor
M
mdctmm Business
10
Luxury in front of the sea
Pros:

Excellent experience at the Hotel Don Carlos Marbella during the event. Impeccable facilities, spectacular sea views, and top-tier organization. The team displayed great professionalism, with a special mention to Elías for his decisive contribution to the evening's success. 100% recommended. 5 stars.

2025-11-02 via Tripadvisor
T
Travel26782168796 Solo travel Surrey, England
10
5* Experience!
Pros:

I received a wonderful welcome at Don Carlos Hotel Marbella. The hotel is modern and full of light and has been refurbished beautifully since my last visit!
My Deluxe room with sea views was stunning, along with a beautifully appointed bathroom with huge double ended walk in shower. Everywhere is spotlessly clean and housekeeping do a superb job!
The dining options are excellent, including delicious breakfast selections.
Above all, the staff are exceptional! Every member of staff I encountered were so courteous, warm, friendly and could not do enough to help!
Fabulous hotel - highly recommended!

2025-11-02 via Tripadvisor
6
621alexandrum Couples
10
Best hotel and best experience
Pros:

Don Carlos is one of the best hotels we have ever been to. The staff is amazing, always smiling and trying to help. The food is very good and the rooms very clean. Thank you for making this holiday so enjoyable for us. It was a pleasure, we will come back next year. Special thanks to Alvaro and Aitana for making a list with all the places to be visited in Malaga

2025-10-31 via Tripadvisor
T
T272NBmauricep Family
10
Don Carlos is back with a bang!
Pros:

We had a super holiday break in the Don Carlos. The newly renovated hotel is 5 star+! The staff were extremely welcoming and nothing was too much trouble: friendly and efficient, particularly Patricia. We will be back in 2026!

2025-10-30 via Tripadvisor
1
149lucab Friends getaway Cesena, Province of Forli-Cesena, Emilia-Romagna
10
The perfect stay
Pros:

My stay was amazing! The hotel was beautiful and the service outstanding. Elias was the best — very professional, friendly, and incredibly efficient. He truly made the experience even better. Highly recommend!

2025-10-29 via Tripadvisor
J
JOD_L_ie Solo travel London, England
10
If 5*'s were graded, this is the top of customer experience
Pros:

From the first moment I walked into Don Carlos, to the moment my feet sadly left the ground there, it was the most exceptional experience. I have had the pleasure of staying in some very exclusive places, but Don Carlos excelled and leaves everywhere else in its shadow.
The staff stood out - from Guest experience input of Libby, Tony and Adrian, to Los Naranjos (Nora, Isias, and all the others who treated me with incredible kindness and professionalism), to all the others who I would love to name but have not written names down. Also the staff in Bar Manero, three wonderful ladies whose customer service and skills were fabulous. I must mention the restaurant Los Naranjos again - for the culinary excellence. I ate there breakfast and evening meals, 6 days. The evening menu was outstanding. The culinary experience in Sol y Sombra, by the pool was equally delectable.
I must say that the actual room was also beautiful. Compliments to the housekeeping staff for all their work, which was also perfect. Thank you.
I would return there without even thinking about it.
I went there solo, but I felt like I was part of a big family, in a completely comfortable and unintrusive manner. It was heavenly. Thank you Don Carlos for an amazing week.

2025-10-26 via Tripadvisor