Hôtel Sainte-Anne

Hotels
8.7 (1342 reviews)
32 rue Sainte-Anne , Quebec City , ca

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Room comfort complaints

Categories

Cleanliness
7.91
Some complaints about cleanliness, with mentions of stains and mold in the bathroom.
Service
9.18
Staff was noted as helpful and kind, contributing positively to the experience.
Location
9.42
Many reviews praised the exceptional location close to tourist spots and markets.
Room Quality
7.37
Complaints about hard beds, musty rooms, and small bathrooms were noted.
Amenities
8.9
Mixed sentiments with some positive about the amenities but specific complaints about the elevator and safety.
Value for Money
8.86
Perceived as reasonable given the location and overall experience, despite some negative feedback.
Food and Beverage
8.91
Restaurant and dining experiences were generally well-received.
Overall Experience
9.08
Although there were issues, the overall sentiment remained positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:09

Property Description

Luxurious Accommodations
Nestled within the historic walls of Old Quebec, Hotel Sainte-Anne offers stylish rooms equipped with modern conveniences. Each room boasts a 40-inch flat-screen TV, mini-refrigerator, and a Lavazza coffee maker for your comfort.

Prime Location
Conveniently located steps away from the iconic Château Frontenac, our hotel sits in the heart of the city on a charming pedestrian street. Explore nearby attractions such as Rue du Tresor, Saint Lawrence River cruises, and the Parliament buildings, all within walking distance.

Immersive Experiences
Immerse yourself in the vibrant culture of Quebec City with a stay at Hotel Sainte-Anne. From art-filled streets to scenic river cruises, our prime location offers endless opportunities for exploration and discovery.

Book now for an unforgettable stay at Hotel Sainte-Anne in Old Quebec!

Important information:

Please note that Hôtel Sainte-Anne is located on a pedestrian street and that cars are prohibited in front of the hotel. Underground parking is available with surcharge at City Hall underground parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for CAD 25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1342 reviews
Cleanliness: 7.91
Service: 9.18
Location: 9.42
Room Quality: 7.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.08
B
Bournival • solo_traveller • fr
10
2026-01-29 • via Nuitee
K
karinaoH2645DT • Friends getaway
10
Absolutely amazing
Pros:

Amazing stay. The location was perfect. The price was reasonable. Close to everything. We stayed in a junior suite. Everything very clean. We had some booking issues when we arrived. Completely our fault. We recieved the best service. Very understanding. Very accommodating. Will definitely be returning and recommending. Didn't have a chance to check out the restaurant but the atmosphere looked very chic and inviting.

2026-01-23 • via Tripadvisor
P
Patrick • couple • fr
10
2026-01-19 • via Nuitee
P
Peter • couple • ag
8
It is a great little place and it location.is it's best asset.
Pros:

Location and bathtub

Cons:

Fire alarm in the middle of the night, hotel evacuated, was a false alarm.
Room could so with a long mirror and better lighting in the bathroom for makeup.

2026-01-19 • via Nuitee
A
Arnold • solo_traveller • us
6
Good location, bathroom brought the experience down.
Pros:

Location is very handy. Parking garage around the corner; loads of coffee shops and restaurants at walking distance.

Cons:

Shower was not great. Shower head wasn’t working well and pressure was too low to spray the water, instead it came down in one single rather lacklustre stream. To make it worse, temperature was difficult to control between too hot and too cold. Bathroom quite cramped too. Room was clean and tidy. A think a room safe would be a good addition.

2026-01-19 • via Nuitee
M
Maria • couple • us
10
2026-01-19 • via Nuitee
D
David • couple • ca
7
2026-01-19 • via Nuitee
P
Patsy • extended_group • us
9
2026-01-19 • via Nuitee
Y
Yuka • couple • us
6
Pros:

Bathroom toilet flap always need to be adjusting.

Cons:

Fixed toilet flap.

2026-01-19 • via Nuitee
A
Andrew • couple • ca
7
Pros:

Location

Cons:

the carpet was not clean
the sink was very small
no safety hand rail in the shower

2026-01-17 • via Nuitee
K
Kristen • couple • us
10
2026-01-16 • via Nuitee
C
Craig • extended_group • us
10
2026-01-05 • via Nuitee
C
Caroline • couple • ca
10
Exceptionnel
Pros:

L’accueil, la propreté et le confort

Cons:

Rien

2026-01-02 • via Nuitee
M
Mario • solo_traveller • us
7
Despite these issues for us our stay was pleasant and location at heart old city wonderful!
Pros:

Location great, and clean location.

Cons:

Bed extremely firm and bathroom sink too small, shower head pressure weak.

2025-12-30 • via Nuitee
C
CEDRIC • family_with_children • fr
5
hôtel très bien situé, personnel très accueillant , dommage vraiment que les chambres au delà d’être très petites sont v
Pros:

son emplacement

Cons:

la vetusté des chambres , vraiment les chambres doivent être refaites .

2025-12-29 • via Nuitee
N
NADOR JOSEPH • family_with_children • us
9
Very convenient location if you want to be close to all tourist spots in the area
Pros:

Very close to old Quebec and places to visit

2025-12-26 • via Nuitee
G
Gazelle • family_with_children • us
9
Pros:

Location, lication, location! We were very close to everything we want to see.

Cons:

There was no safe.

2025-12-21 • via Nuitee
A
Amanda • extended_group • us
6
Our stay at what is usually a pleasant hotel with a great location and helpful amenities ended up being a bit of a let-d
Pros:

Location and rustic interiors in the room (raw stone walls) juxtaposed with updated furniture.

Cons:

Beds VERY HARD and uncomfortable, elevator out of service, first room that aligned with our booking smelled like musty/moldy and triggered my allergies, had to switch rooms but given a room inferior to the booking that we paid for, despite one being available because front desk person was “holding” it for someone who was to check in days from then. (We were staying for four nights)

2025-12-15 • via Nuitee
J
Jacques • couple • ca
10
2025-12-13 • via Nuitee
S
Sheila • extended_group • us
10
Pros:

Location was perfect! Close walking distance to everything for the Christmas markets.

2025-12-09 • via Nuitee