Atlantic Palace Hotel

Hotels
8.8 (449 reviews)
Via Capo 76 , Sorrento , IT

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Cleanliness issues
Old room features

Categories

Cleanliness
8.05
There were complaints about the cleanliness and upkeep, particularly regarding old bathrooms with mold.
Service
9.55
Staff were reported to be friendly, attentive, and efficient, enhancing the overall experience.
Location
8.55
The hotel is a bit far from the center, but the shuttle bus service is reliable.
Room Quality
8.05
Some rooms reported issues with odors and lack of amenities; however, some also had spacious views.
Amenities
8.55
The presence of a bar and entertainment for guests is a plus, but some facilities could be improved.
Value for Money
9.05
Given the overall experience, guests felt the value was appropriate for the price paid.
Food and Beverage
9.55
Food was consistently praised for variety and quality, despite some complaints about breakfast sameness.
Overall Experience
9.05
Overall, guests had a very positive experience with minor issues, making it a recommended hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:28

Property Description

Luxurious Accommodation
Atlantic Palace Hotel, located in a serene residential area of Sorrento, boasts spacious and air-conditioned rooms, ensuring a comfortable stay for all guests.

Relaxation and Dining
Enjoy the large outdoor swimming pool on a terrace equipped with sun beds and parasols, perfect for unwinding under the sun. Indulge in delectable local cuisine at the on-site à la carte restaurant.

Convenient Location
Benefit from free parking and a complimentary shuttle service to the main town square. With a public bus stop right outside and proximity to the beach, exploring nearby attractions like Naples and Pompeii is a breeze.

Book now to experience the perfect blend of comfort, convenience, and luxury at Atlantic Palace Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Location

Guest Reviews

8.8
Based on 449 reviews
Cleanliness: 8.05
Service: 9.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.05
T
Timothy • extended_group • gb
7
Adequate for the price we paid - Doubtful we’d return.
Pros:

The breakfast & freshly prepared omelettes were nice. The drinks were good and some of the bar staff were nice.
The shuttle bus is a great idea but book early as you may not get a seat!!!

Cons:

Most of the staff were miserable and disengaged. The food in the evenings was awful. The dining room staff did not accept polite criticism well.
I would also urge anyone eating/drinking here to settle their room account on a daily basis. We did this in order to keep track of our spending & so glad we did as 5/7 nights there were extra things on the bill that we hadn’t had. If we had left it til the end of the week it would have been difficult to recall what we’d had.

2026-10-21 • via Nuitee
A
Ailton Orlando • couple • mx
10
2026-10-18 • via Nuitee
M
Michael • couple • ie
7
Pros:

While not in Sorrento centre it was very accessible through a short walk or the regular shuttle bus service.

Comfortable room. Spotless.
Friendly and very helpful staff.
Great breakfast every morning.

Cons:

Servicing the room was not great. I had to ask for toilet paper twice! Please don't leave guests short of a basic necessity.

Any drink at the bar could not be paid for at the time of purchase. It could only be added to your bill, to be paid as you check out. Never saw this before.

2026-10-15 • via Nuitee
A
Anne • couple • gb
8
Good all round, staff working well
Pros:

Clean, excellent breakfast, good shuttle to Sorrento

Cons:

It was disappointing that the roof bar was closed
Some areas need a refurbishment

2026-10-10 • via Nuitee
A
Anne • solo_traveller • ee
9
2026-10-10 • via Nuitee
E
Eduardo • couple • ar
7
Estuvo bien pero al límite
Pros:

La ubicación

Cons:

Que fue imposible ir a la playa ya que dice que podes ir y luego que no

2026-10-09 • via Nuitee
S
Seamus • couple • gb
7
Comfortable enough stay
Pros:

The hotel is 20 minute walk outside Sorrento but the road is too dangerous to walk. There is a shuttle bus though it first t operate past 11.00 pm and a taxi fare is 30 euro.
There is good pool area and roof top bar but it is very quietindeed

Cons:

There was a smell in our bathroom we reported twice but it wasn't really sorted or acknowledged on our departure.

2026-09-19 • via Nuitee
J
Julia • solo_traveller • gb
4
Pros:

The pool and shuttle bus

Cons:

The whole place needed a revamp- no one at roof top bar

2026-09-17 • via Nuitee
I
Irene • couple • no
10
Veldig bra!
Pros:

Så hyggelige ansatt og fine rom. Rommet vårt var ikke klart når vi kom, men bare 20 min forsinket. Da fikk vi en flaske prosecco på rommet med en fin beklagelse. I tillegg var det en ganske bra frokost med friskpresset appelsinjuice og godt med valg ellers.

2026-09-14 • via Nuitee
C
Carolina • couple • es
10
2026-09-14 • via Nuitee
ירדן • couple • il
10
היה מהמממם וכיף שבחרנו במלון הזה
Pros:

המלון היה מהממם עזרו בכל דבר הצוות היה מדהים
כל שאלה ובקשה היו שירותיים מאוד ! המיקום מצוין אנחנו התיידנו עם אופנוע 10 דקות ואתם במרכז. ביום הראשון לא השכרנו עדיין אופנוע ויש שאטלים מהמלון למרכז 2 יורו לבן אדם ומהבוקר ועד השעה 16:00 זה בחינם , שקט ממש המלון נקי

2026-09-14 • via Nuitee
I
ISABELLE • solo_traveller • be
8
Hôtel sympa mais ne vaut pas un 4 étoiles
Pros:

L'emplacement, les navettes de bus.

Cons:

La propreté n'est pas toujours au rendez-vous, les repas ne valent pas un 4 étoiles

2026-09-14 • via Nuitee
C
carolyne • couple • ca
8
Pros:

Réception, personnel très gentil coin bar aussi et salle à manger magnifique chambre aussi. Buffet excellent le matin.

Cons:

Personnel au resto pas symptomatique du tout balcon équipement ordinaire et chaises piscine taché il manque un peu d’amour pour le prix payer sur certain e chose.

2026-09-14 • via Nuitee
S
Solana • couple • ar
8
Pros:

El desayuno super completo y el personal muy amable

Cons:

Haría falta poner unas cortinas black out en las habitaciones para que no entre tanta luz en la mañana.

2026-09-13 • via Nuitee
J
John • couple • gb
8
Nice spacious room and excellent breakfast
Pros:

Breakfast was excellent, the bus to town was handy.

Cons:

Would have been good for the bus to have run more often

2026-09-12 • via Nuitee
I
Idriss • solo_traveller • be
4
Déception
Pros:

La piscine

Cons:

L’hôtel explique offrir une connexion une wifi qui en réalité n’en est pas une je n’ai jamais dépassé les deux barres de réseaux . J’en ai pas eu du tout Á certains moments . Au vu du prix pour une nuit et pour un hotel qui se prétends qu’âtres étoiles c’est le minimum !

2026-09-11 • via Nuitee
S
Stefano • extended_group • it
10
Pros:

LA STANZA

2026-09-11 • via Nuitee
N
Noelle • solo_traveller • de
10
Pros:

The hotel was up on the hill behind the city center, but that offered fantastic views from our room. And the hotel offers a shuttle to the Sorrento city center as well. The staff at thw front desk was very friendly and very helpful, especially Serena. She was fantastic. I would highly recommend a room in the annex with a view!

2026-09-11 • via Nuitee
R
Raffaella • couple • it
8
2026-09-11 • via Nuitee
N
Nadine • couple • gb
10
Fabulous stay, highly recommend
Pros:

Location was great, had everything we needed :)

2026-09-11 • via Nuitee