Atlantic Palace Hotel

Hotels
8.8 (323 reviews)
Via Capo 76 , Sorrento , it

Free

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Cleanliness issues
Old room features

Categories

Cleanliness
8.05
There were complaints about the cleanliness and upkeep, particularly regarding old bathrooms with mold.
Service
9.55
Staff were reported to be friendly, attentive, and efficient, enhancing the overall experience.
Location
8.55
The hotel is a bit far from the center, but the shuttle bus service is reliable.
Room Quality
8.05
Some rooms reported issues with odors and lack of amenities; however, some also had spacious views.
Amenities
8.55
The presence of a bar and entertainment for guests is a plus, but some facilities could be improved.
Value for Money
9.05
Given the overall experience, guests felt the value was appropriate for the price paid.
Food and Beverage
9.55
Food was consistently praised for variety and quality, despite some complaints about breakfast sameness.
Overall Experience
9.05
Overall, guests had a very positive experience with minor issues, making it a recommended hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:28

Property Description

Luxurious Accommodation
Atlantic Palace Hotel, located in a serene residential area of Sorrento, boasts spacious and air-conditioned rooms, ensuring a comfortable stay for all guests.

Relaxation and Dining
Enjoy the large outdoor swimming pool on a terrace equipped with sun beds and parasols, perfect for unwinding under the sun. Indulge in delectable local cuisine at the on-site à la carte restaurant.

Convenient Location
Benefit from free parking and a complimentary shuttle service to the main town square. With a public bus stop right outside and proximity to the beach, exploring nearby attractions like Naples and Pompeii is a breeze.

Book now to experience the perfect blend of comfort, convenience, and luxury at Atlantic Palace Hotel.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 323 reviews
Cleanliness: 8.05
Service: 9.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.05
S
soraya extended_group il
5
Pros:

חדר גדול

Cons:

קיבלנו חדר גדול עם מרפסת ענקית, לחדר יש ריח מזעזע דומה לביוב שמגיע בעיקר מהשירותים קיבלנו בחילה בכל פעם שנכנסנו לחדר, חדר אוכל לא מגוון אכלנו חביתה ומלפפון בארוחת בוקר במשך 7 ימים, בשביל להגיע למרכז צריך אוטובוס למרכז מוניות סופר יקרות בשביל נסיעה של 5 דקות, הייתי לוקחת מלון במרכז תשלמו יותר ממלא אתם תוציאו את זה כל תחבורה ציבורית, שירותים לא נקי מלא עובש לא הייתי חוזרת.

2026-01-20 via Nuitee
M
Mariia solo_traveller ch
8
2026-01-19 via Nuitee
D
Dana couple ro
10
Totul la superlativ.
Pros:

Totul a fost la superlativ, începând de la amabilitatea angajaților, diversitatea mâncării, locurile recreative(piscina, grădina, bar, jacuzzi).
Este o atmosferă extraordinară pe tot parcursul zilei și mai ales seara când pe terasă supraetajata se ascultă muzică live fix deasupra banii. În cameră se făcea zilnic curățenie.
Voi recomanda tuturor acest hotel când vor ajunge în zona.

Cons:

Totul mi a plăcut.

2026-01-19 via Nuitee
G
George couple us
9
2026-01-19 via Nuitee
K
Kyle couple us
1
2026-01-19 via Nuitee
M
Massimiliano couple it
1
Pessimo soggiorno
Pros:

Una cosa pessima orrendo

Cons:

Struttura sporca e poco accogliente

2026-01-07 via Nuitee
O
Oleg couple ua
7
Pros:

Вечером работал бар. Танцевали жильцы гостиницы. Было интересно.

Cons:

Заказывали два номера, с разной ценой и удобствами. Прислали подтверждение. Поселили в одинаковых номерах. Фен не работал. В номере ничего для удобства нет. Номер просто пустой.

2026-01-03 via Nuitee
A
ADELE couple it
9
Pros:

Tutto
Disponibilità personale

Cons:

Nulla

2025-12-13 via Nuitee
R
R3289MOpeterh Family Kent, England
10
Excellent hotel for a holiday in Sorrento
Pros:

We stayed at this hotel in October 2025 and cannot understand the negative reviews as we had a completely different experience.

We arrived late evening and were expecting to be told that we had missed dinner, not at all, they advised us to go straight to dinner and took our cases up to the room.

Our room was spacious, clean and had a lovely view of the volcano from the balcony.
The food was excellent and plentiful. The cleaning staff were excellent.

One review we saw before we went away commented on the breakfast "always being the same", show me a hotel where that is not the case, so yes it was always the same but with so many different things on offer and a cook to order station you could stay there for a week or two and not have the same breakfast twice.

Dinner was excellent with a buffet antipasti, and waiter served first course first course and main course and a buffet dessert. The waiting staff were welcoming and attentive, they could not be faulted in any way.

We did not use reception a great deal but when we did they were friendly and efficient.

Although a fair way outside the centre, the hotel shuttle bus was reliable both for getting into and back from the centre.

TUI had reps at the hotel. They organised some of the activities, and seemed to be ever present at the hotel, they were far more visible than I have experienced on any holiday for a long time.

One thing that they could improve on is letting you know sooner if a hotel based activity is cancelled for whatever reason. This however, does not change our view that the hotel is an excellent place to stay and we certainly hope to return there in the future.

2025-12-02 via Tripadvisor
O
Ofer couple il
6
Pros:

מיקום

Cons:

חדרים ישנים

2025-11-16 via Nuitee
O
Ofir couple il
10
2025-11-10 via Nuitee
L
Lenny solo_traveller ec
8
Pequeñas vacaciones en Sorrento
Pros:

El sistema de suttle ayuda mucho ya que en Sorrento no hay Uber, los taxis normales son caros. Y los buses públicos están bien pero no son nada puntuales. El desayuno es bueno pero todos los días es lo mismo. No varia en nada!

Cons:

Se nota que el hotel es antiguo. En mi baño había unas mancha horrible de humedad en la pared. Las almohadas son viejas ya. El resto todo ok.

2025-10-31 via Nuitee
M
marcel family_with_children fr
10
Pros:

Personnel sympathique et très accueillant. Une mention particulière pour les 3 responsables du restaurant qui étaient aux petits soins ainsi que l'ensemble des serveurs. Petits déjeuner excellents avec énormément de choix, sans oublier la dame très gentille qui vous cuisine à la demande des crêpes, des œufs au plat ou une omelette. Jus d'oranges frais. Déjeuner et diner soit buffet chaud ou froid, gâteaux, fruits, glaces le tout à discrétion avec ou sans plat chaud à la carte, le tout très bon. Excellent rapport qualité prix ainsi que le bar avec des prix vraiment raisonnables. Navette gratuite pour descendre et remonter à Sorrento, sinon le bus N°08 à proximité de l'hôtel.

2025-10-30 via Nuitee
T
Tamir couple il
2
היינו צריכים לבחור מלון אחר
Pros:

גדול ומרווח , צוות עובדי המלון.

Cons:

מיושן, שבור בחלקו, מיטות סירה איומות קמנו עם כאבי גב, מתקנים לא פועלים או פועלים חלקית, והכי גרוע היה ריח של ביוב שעלה מהמקלחת, ריהוט שבור או לא תקין או ישן מאוד , המלון זקוק לשיפוץ דחוף, לא משתלם כלכלית אפילו , היינו לוקחים מלון אחר ומוסיפים כסף אם היינו יודעים את המצב של המלון הזה. לא ממליץ בכלל.

2025-10-29 via Nuitee
M
Marcelo couple ar
10
Pros:

El desayuno muy bueno

2025-10-27 via Nuitee
M
Marcelo couple ar
10
Pros:

El desayuno esta mas que bien!! Super completo! Las habitaciones eran amplias. Nos sirvió mucho el servicio de combi gratis del hotel a sorrento centro

2025-10-26 via Nuitee
F
Fekete extended_group hu
9
2025-10-23 via Nuitee
B
Britman1951 Couples Lindsay, Kawartha Lakes, Ontario
8
Nice Hotel
Pros:

Great Hotel, good location near Sorrento. Amazing breakfast, staff are very friendly and attentive. Nice pool area with a bar, would have been better if the water was heated!
Will definitely return

2025-10-22 via Tripadvisor
M
Medluvver Friends getaway
10
Absolutely wonderful!
Pros:

Just about to leave this hotel and it has been absolutely amazing! I honestly cannot understand the poor reviews, they do not reflect our experience at all. The room was lovely and kept very clean, and the bed is so comfortable i want to take it home.
We were out and about during the day and most evenings but we loved the live music, bingo and the wine tasting.
All of the staff are beyond wonderful. They are so friendly and cannot do enough for you, i have never been to a hotel where every single staff member is so kind and friendly. Special mention for lovely Vincenzo and the bar team, Francesco and all of the restaurant team, and lovely Gloria and the reception staff. And the lovely shuttle bus driver who is always on time and makes sure you get to the centre and back safely. You can call the hotel to book to come back if you don’t want to book your return in advance.
Thank you all so much for such a wonderful holiday and looking after us so well, we will definitely be recommending anyone coming to Sorrento stay here.

2025-10-18 via Tripadvisor
M
Margaretmolloy Couples Woking, Surrey, England
8
Great holiday at a wonderful friendly hotel.
Pros:

We had an enjoyable stay at this hotel. It is a small friendly hotel where all of the staff go out of their way to be helpful and welcoming especially the dinning staff.

The hotel is located quite far out of Sorrento but there is a shuttle bus into town or you can get the No 8 bus from just outside the hotel.

The bedrooms are spacious with a large bathroom which has a double shower.

The food was fabulous. There was a buffet style and also menu on set days. Breakfast options ranged from continental and hot food. Desserts were yummy they couldn’t be resisted. Super yummy .

The TUI reps were friendly and helpful.

Thank you so much to all the staff for an enjoyable holiday.

2025-10-16 via Tripadvisor