Atlantic Palace Hotel

Hotels
8.8 (379 reviews)
Via Capo 76 , Sorrento , it

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Cleanliness issues
Old room features

Categories

Cleanliness
8.05
There were complaints about the cleanliness and upkeep, particularly regarding old bathrooms with mold.
Service
9.55
Staff were reported to be friendly, attentive, and efficient, enhancing the overall experience.
Location
8.55
The hotel is a bit far from the center, but the shuttle bus service is reliable.
Room Quality
8.05
Some rooms reported issues with odors and lack of amenities; however, some also had spacious views.
Amenities
8.55
The presence of a bar and entertainment for guests is a plus, but some facilities could be improved.
Value for Money
9.05
Given the overall experience, guests felt the value was appropriate for the price paid.
Food and Beverage
9.55
Food was consistently praised for variety and quality, despite some complaints about breakfast sameness.
Overall Experience
9.05
Overall, guests had a very positive experience with minor issues, making it a recommended hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:28

Property Description

Luxurious Accommodation
Atlantic Palace Hotel, located in a serene residential area of Sorrento, boasts spacious and air-conditioned rooms, ensuring a comfortable stay for all guests.

Relaxation and Dining
Enjoy the large outdoor swimming pool on a terrace equipped with sun beds and parasols, perfect for unwinding under the sun. Indulge in delectable local cuisine at the on-site à la carte restaurant.

Convenient Location
Benefit from free parking and a complimentary shuttle service to the main town square. With a public bus stop right outside and proximity to the beach, exploring nearby attractions like Naples and Pompeii is a breeze.

Book now to experience the perfect blend of comfort, convenience, and luxury at Atlantic Palace Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 379 reviews
Cleanliness: 8.05
Service: 9.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.05
S
sally couple gb
8
2026-07-03 via Nuitee
E
Erik solo_traveller se
4
Älskar Sorrento! Fick ett par underbara dagar!
Pros:

Underbart läge nära Sorrento centrum. Går buss precis utanför som åker ner till centrum på 5 minuter. Skönt att hotellet har egen parkering.

Cons:

Väldigt lyhört. Vi blev väckta vid 7-7:30 varje morgon av städvagnen och personal som talade högt med varandra precis utanför rummet. Fick sova med airpods om man ville sova längre än så, vilket man ofta vill i Italien då kvällarna är lite längre. En annan underlig sak var poolen på hotellet. Alla våra badkläder blev helt gröna. Misstänker att de kanske använt för mycket eller för lite klor i vattnet.

2026-06-29 via Nuitee
E
elham couple gb
5
2026-06-29 via Nuitee
T
Therese couple se
8
2026-06-28 via Nuitee
S
Stefanie solo_traveller de
8
Pros:

Das Zimmer,das aFrühstück die Außenanlagen.

Cons:

Nichts

2026-06-27 via Nuitee
P
Pano solo_traveller se
8
2026-06-25 via Nuitee
S
Susanna extended_group se
7
Överlag ett bra hotell, det som drar ner betyget lite är maten och hårt trafikerad väg utanför
Pros:

Rent, fräscht, väl underhållet. Restaurangen Lemongarden, där vi intog lunch och beställde pizza direkt från vedeldad pizzaugn i trädgården, fantastiskt.

Cons:

Maten var sådär, vi tog buffe en kväll, men det var i stort sett bara grönsaker, så det var en besvikelse. Det bästa med frukosten var att man kunde få färskpressad apelsinjuice. På den otroligt vackra takterrassen var inte baren öppen, (25-28/5) det var tråkigt då vi gärna hade suttit där på kvällarna och njutit av utsikten. Kanske för att det inte var högsäsong? Lite otippat att shuttlebussen inte hämtade oss i hamnen utan vi fick ta oss till ett annat hotell först och där bli upphämtade, men det funkade ändå.

2026-06-24 via Nuitee
P
Paradise04734249807 Family
10
Lovely staff, nice hotel, beautiful area
Pros:

Lovely area hotel clean and as expected. Staff are excellent very helpful and friendly. Special mention to Tony cappuccino. Made the best coffee every morning and always ready with the black pepper for dinner.

2026-06-22 via Tripadvisor
S
Sophie couple fr
9
Exceptionnel séjour
Pros:

Emplacement exceptionnel avec vue sur le Vésuve dans certaines chambres et de la terrasse du bar. Piscine et Lemon Garden magique où le diner était servi pendant notre séjour. Chambre propre et très confortable, belle salle de bains. En dehors de Sorrente et au calme. Très bon petit déjeuner, très copieux.

Cons:

Personnel globalement bien mais inégal et pas toujours chaleureux. Tout petit parking, attention. Navette mises à disposition par l'hôtel pour le centre ville de Sorrente, mais à certaines heures seulement et payante le soir. La piscine ferme à 18h, quand on revient d'une grande journée de ballade c'est un peu tôt.

2026-06-22 via Nuitee
T
Testa Ysturiz couple ve
9
Pros:

Excelente

2026-06-18 via Nuitee
K
Keith extended_group gb
5
Could be a great hotel, but it was really just a bed
Pros:

Location. Breakfast was good

Cons:

Staff were totally disinterested. They tried to pass someone else’s restaurant bill onto our group twice.

2026-06-17 via Nuitee
R
Ruben Hugo couple ar
10
2026-06-17 via Nuitee
G
Guide51604644611 Family
8
Lovely hotel, great staff and food.
Pros:

Had a lovely stay at the hotel at the beginning of June. The staff were outstanding the the food brilliant with a wide selection for both breakfast end evening meals. A couple of times a week we had dinner in the garden areas that was beautiful at night. The hotel is a bit of a walk to the town centre and not for the fait hearted. With no pavement in part of the route. There is a courtesy bus available , but would have liked it to run more often. There is a lovely bar on the roof roof with views of Mount Vesuvius.

2026-06-15 via Tripadvisor
J
Juteau family_with_children ca
8
Stay was good. Front desk was very helpful for arranging transportation.
Pros:

Bar and terrace area

Cons:

Coffee was horrible. We were told that we couldn't drink the water but yet they didn't supply you with drinking water. You had to buy it and it wasn't cheap!

2026-06-10 via Nuitee
T
Toivonen couple fi
9
2026-06-08 via Nuitee
B
B560ICrosemariem Couples
10
Great trip to Sorrento for my 50th birthday
Pros:

Really enjoyed our stay ,we travelled from UK with Jet 2
We we certainly didn’t experience the concerns of recent comments Our room was lovely , spotlessly clean , great king size bed , lovely balcony with fabulous views
Staff were all lovely , reception helped us plan trips to Capri and Positano
Enjoyed our breakfasts an the terrace and liked that evening meal was from a set menu. We used the hotel shuttle a few times to get into the centre and loved Sorrento

2026-06-06 via Tripadvisor
J
Jessica couple gb
10
2026-06-01 via Nuitee
M
Marcelo couple ar
9
La pasamos barbaro, regresaria sin dudas
Pros:

Todo

Cons:

El traslado en combi

2026-06-01 via Nuitee
Z
Z3421RCmarcd Family
2
Not as advertised
Pros:

Our experience at the Atlantic Palace hotel was terrible. It may have been a 4 star property at one time but that is no longer the case. The staff is friendly and that’s about the last nice thing I can say about the property. The restaurant is poor quality food, the jacuzzis are empty, the outdoor exercise area is rusted old equipment, there is no spa or sauna to be found, and the roof top bar is gone other than the rusted out bar table. All of this makes it sting a little when you have to pay 4.5 euro for every bottle of water (and tap water in the rooms is not drinkable), the route to downtown Sorrento isn't walkable due to lack of sidewalks or walking path, and the hotel shuttle runs at odd hours and isn’t complimentary in the evenings. We loved our time on the Amalfi coast, but hated this hotel.

2026-05-31 via Tripadvisor
V
Vera solo_traveller pt
10
2026-05-31 via Nuitee