The Royal Hotel

Hotels
•
Coastlands Hotels & Resorts
7.2 (103 reviews)
267 Smith Street, Durban, KwaZulu-Natal, 4001 , Durban , ZA
27-31-3336000

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Facilities

Meeting rooms
Boat tours nearby
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Very peaceful
Friendly staff

Categories

Cleanliness
6.81
Standard quality for this hotel tier.
Service
7.78
Friendly staff noted in the reviews.
Location
7.82
Standard quality for this hotel tier.
Room Quality
6.97
Standard quality for this hotel tier.
Amenities
7
Standard quality for this hotel tier.
Value for Money
6.96
Standard quality for this hotel tier.
Food and Beverage
7.01
Standard quality for this hotel tier.
Overall Experience
7.28
Overall positive feedback on peaceful environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:01

Property Description

Escape to the elegance of The Royal Hotel, where luxury meets tranquility in the heart of Durban.

Relaxation Oasis
Indulge in soothing massages, rejuvenating body treatments, and refreshing facials at our full-service spa, designed to help you unwind and refresh amidst serene surroundings.

Culinary Delights
Savor delightful meals at our esteemed restaurant or grab a quick snack from our cozy coffee shop. Don’t forget to enjoy a perfectly crafted cocktail at our vibrant bar/lounge as you wind down your day.

Convenience at Your Fingertips
Stay connected with complimentary Wi-Fi in your spacious, air-conditioned room, and take advantage of our business center as well as 24-hour shuttle services for seamless travel to nearby attractions.

Ready to experience unparalleled comfort and convenience? Secure your stay at The Royal Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.2
Based on 103 reviews
Cleanliness: 6.81
Service: 7.78
Location: 7.82
Room Quality: 6.97
Amenities: 7
Value for Money: 6.96
Food and Beverage: 7.01
Overall Experience: 7.28
L
LeAnn • couple • za
3
2026-07-18 • via Nuitee
W
Winakahle • solo_traveller • za
10
2026-07-18 • via Nuitee
A
ANDILE • couple • za
1
2026-07-17 • via Nuitee
M
Mnqobi • couple • za
9
2026-07-17 • via Nuitee
Y
Yenzi • solo_traveller • za
8
2026-07-16 • via Nuitee
S
Snenhlanhla • solo_traveller • za
8
Pros:

The hotel was nice

2026-07-16 • via Nuitee
J
Jobe • couple • za
10
Awesome 👌
2026-07-16 • via Nuitee
S
Sthe • extended_group • za
8
Great
2026-07-16 • via Nuitee
M
MASEGO • solo_traveller • za
5
2026-07-16 • via Nuitee
N
Ngwane • couple • za
10
2026-07-16 • via Nuitee
K
Khuthala • couple • za
5
Pros:

breakfast it was fresh and delicious and the kitchen stuff they are very nice I like their hospitality

Cons:

Improve your bath towels are too small since you don't have the gowns and the room doesn't have microwaves

2026-07-16 • via Nuitee
N
Nhlanhla • extended_group • za
9
It was an excellent experience
Pros:

The location was good.

Cons:

None

2026-07-16 • via Nuitee
M
Mandisa • solo_traveller • za
7
2026-07-16 • via Nuitee
Y
Yolanda Trulance • couple • za
10
Pros:

Everything except that I was not able to get breakfast from the money that I've paid

Cons:

Mention online if breakfast is included on not when we do our booking

2026-07-16 • via Nuitee
W
Wantuntu • couple • za
8
Great place to stay will come again
Pros:

Breakfast was excellent

Cons:

TV connection

2026-07-16 • via Nuitee
M
Mthobisi • solo_traveller • za
9
2026-07-15 • via Nuitee
O
Onica • solo_traveller • za
10
Pros:

Everything

2026-07-14 • via Nuitee
N
Ntokozo • couple • sz
10
2026-07-14 • via Nuitee
Z
Zinhle • extended_group • za
5
The rooms needs some revamp; the door ticket was not working. Security officer had to come open for
Pros:

Bathroom was nice and clean, breakfast was also excellent.

Cons:

The rooms need some revamp, they are not pleasant.

2026-07-14 • via Nuitee
N
Nontsikelelo • solo_traveller • za
4
2026-07-14 • via Nuitee